Guest reviews
Overall rating
8,7
Excellent
Based on 6 512 reviews
Cleanliness
8,5
Comfort
8,4
Pickup/dropoff
8,2
Value for money
8,3
Pros
"Car was great!New and clean"
(in 165 reviews)
"Staff were friendly and helpful"
(in 361 reviews)
"Was a great rental experience!."
(in 185 reviews)
Cons
"The car was not available."
(in 53 reviews)
"Unable to drop car off."
(in 26 reviews)
"Long line at airport to pick up car."
(in 53 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up the car
great car
easy drop
friendly staff
great service
great price
car was great
great experience
car available
drop off the car
picked up the car
great value
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7,2
Cons: I did not use the rental thru Kayak. They did not have my reservation under the confirmation # you gave me. I still used Alamo -- but i made another reservation directly with Alamo after they did not have the reservation under your #. All Alamo services were very good. Not so for Kayak.
review from
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2,0
Terrible servie
Pros: Nothing!!!
Cons: I reserved a rental car for August 4th 2018 at the flagstaff airport. When I went to pick up the car I was told they did not have any vehicles available...I had a confirmation number and was to have a mid size suv, but ended up having to rent from hertz instead for 100$more!
review from
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2,0
No car for reservation
Cons: Made a reservation and when I arrived at the pickup location the agent made me wait around for 20 minutes while he fussed with some paperwork right in front of me. After waiting the 20 minutes he looked at me and said “were out of cars”. That was the entire experience.
review from
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10,0
Pros: our agent was excellent and helpful
review from
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10,0
Very friendly staff and a brand new car
Pros: I was given a free upgrade to a brand new car. The staff were extremely nice at both pick up and drop off.
review from
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2,0
Worst
Pros: Nothing
Cons: I didn't get one because they didn't have any cars, not to mention the lady at the from desk was very rude about it.
review from
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5,2
Filthy inside but good price
Pros: Really good price on a decent car which got good gas mileage and had lots of trunk space for luggage. Unfortunately, the interior was disgusting—& I’m not a clean freak.
Cons: The interior was filthy with sticky (soda?) streaks on the steering wheel, doors, cup holders, seats, and dash. Trash on the floors and under the seats as well.
review from
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2,0
The representative was from alamo was not nice
Pros: I did not get the rental due to the representative at Alamo. He cause an inconvenience and did not allow us to rent the vehicle and Kayak did not give all the information about renting a car. So it sucked.
Cons: Everything, there was not enough information given so it made it difficult.
review from
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10,0
Economy Mustang
Pros: Upgraded to a Mustang Convertible when I was expecting a Kia Rio
review from
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10,0
Great experience
Pros: Picking up car in flagstaff was the best part. The staff was really busy but they went above and beyond to help every customer. Excellent customer service
Cons: Better instructions on return location. Return was to an offsite location, when I told them my car was loaded with luggage they told me where to return at airport tona sister company. Which caused me to drive around town alittle more
review from
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10,0
Alamo Rocks
Pros: Fast service! In and out quickly. Easy return. Friendly service.
review from
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2,0
No car available and I had a confirmed reservation!
Pros: Nothing. Filed a formal complaint.
Cons: There was no car available at my pickup location at the Glagstaff airport and the representative was not helpful.
review from
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10,0
Pros: our agent was excellent and helpful
review from
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10,0
Very friendly staff and a brand new car
Pros: I was given a free upgrade to a brand new car. The staff were extremely nice at both pick up and drop off.
review from
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10,0
Economy Mustang
Pros: Upgraded to a Mustang Convertible when I was expecting a Kia Rio
review from
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10,0
Great experience
Pros: Picking up car in flagstaff was the best part. The staff was really busy but they went above and beyond to help every customer. Excellent customer service
Cons: Better instructions on return location. Return was to an offsite location, when I told them my car was loaded with luggage they told me where to return at airport tona sister company. Which caused me to drive around town alittle more
review from
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10,0
Alamo Rocks
Pros: Fast service! In and out quickly. Easy return. Friendly service.
review from
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2,0
Terrible servie
Pros: Nothing!!!
Cons: I reserved a rental car for August 4th 2018 at the flagstaff airport. When I went to pick up the car I was told they did not have any vehicles available...I had a confirmation number and was to have a mid size suv, but ended up having to rent from hertz instead for 100$more!
review from
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2,0
No car for reservation
Cons: Made a reservation and when I arrived at the pickup location the agent made me wait around for 20 minutes while he fussed with some paperwork right in front of me. After waiting the 20 minutes he looked at me and said “were out of cars”. That was the entire experience.
review from
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2,0
Worst
Pros: Nothing
Cons: I didn't get one because they didn't have any cars, not to mention the lady at the from desk was very rude about it.
review from
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5,2
Filthy inside but good price
Pros: Really good price on a decent car which got good gas mileage and had lots of trunk space for luggage. Unfortunately, the interior was disgusting—& I’m not a clean freak.
Cons: The interior was filthy with sticky (soda?) streaks on the steering wheel, doors, cup holders, seats, and dash. Trash on the floors and under the seats as well.
review from
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2,0
The representative was from alamo was not nice
Pros: I did not get the rental due to the representative at Alamo. He cause an inconvenience and did not allow us to rent the vehicle and Kayak did not give all the information about renting a car. So it sucked.
Cons: Everything, there was not enough information given so it made it difficult.
review from
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2,0
No car available and I had a confirmed reservation!
Pros: Nothing. Filed a formal complaint.
Cons: There was no car available at my pickup location at the Glagstaff airport and the representative was not helpful.
review from
Where can I find Alamo hire cars in Flagstaff?
6200 S Pulliam Dr, Alamo car hire
Address
6200 S Pulliam DrPhone
+1 844 827 2603FAQs about hiring a car from Alamo in Flagstaff
How many car hire locations does Alamo have in Flagstaff?
Alamo has 1 car hire location in Flagstaff. Take a look at our Alamo hire location map to find the best car hires near you.
Does Alamo have a car hire location at the airport: Pulliam Field Airport (FLG)?
Yes
Does Alamo offer shuttle or airport pick-up services from Pulliam Field Airport (FLG)?
Yes