Guest reviews
Overall rating
8,7
Excellent
Based on 6 555 reviews
Cleanliness
9,0
Comfort
8,9
Pick-up/Drop-off
8,7
Value for money
8,5
Pros
"car was clean, good milage."
(in 426 reviews)
"Super easy and friendly staff"
(in 1775 reviews)
"Fast service and great car."
(in 4640 reviews)
Cons
"Long line yo pick up car."
(in 58 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up the car
great car
easy drop
friendly staff
great service
great price
car was great
great experience
car available
drop off the car
picked up the car
great value
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9,6
Cons: No improvements to suggest. Everything was very good.
review from
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10,0
Pros: Staff was great and efficient. First time I've driven a car with that much technology.
Cons: Could have used a video on all the technology
review from
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10,0
Cons: Super easy pick up and return
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2,0
Pros: There was plenty of staff, standing around.
Cons: There was a major storm that removed all cars from the rental pool. While Alamo is not responsible for an act of God, I did feel that they could have been more proactive in finding me an alternative rental (example- have called other companies locally to check availability.
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10,0
Pros: Desk staff was very efficient. Convenient and courteous.
Cons: The whole experience was perfect.
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8,0
Pros: Yes
review from
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10,0
Pros: Staff was very friendly. We picked our car up very late and your staff was great!
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10,0
Great rental
Pros: New Nissan arnada
Cons: Nothing
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8,0
Pros: Vehicle was outstanding.
Cons: Vehicle was not as described-scratched/dirty-damaged seats.
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5,6
Ford Escape not a good value for rental cost.
Pros: Very clean car. Great drop off service with no problems.
Cons: Car was not a good ride. Loose license plate was noisy the whole time and finally figured out the flapping sound a few days before turning the car in. Did not like the idea that I was charged an extra $5/day for my spouse to be a driver. I have rented many cars and was never charged extra for a spouse driver . Thought we were getting a Jeep and ended up with a Ford Escape!
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5,6
Not What I Reserved...
Pros: The truck had low miles and was clean. The rate was decent and the process of renting the vehicle was easy.
Cons: I'm a tall guy so I rented a FULL SIZED truck and I got a "3/4 ton Toyota Tacoma" (not a FULL SIZED truck). If you go on the website and look at a full sized truck it says Ford F-150 or similar. A Tacoma is not similar to a F-150. A Tacoma is actually a 1/4 ton truck and is classified as a mid-sized vehicle. Feel like Alamo is not being very truthful here...
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10,0
Pros: Helpful fast and pleasant. Overall great service
review from
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9,6
Cons: No improvements to suggest. Everything was very good.
review from
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10,0
Pros: Staff was great and efficient. First time I've driven a car with that much technology.
Cons: Could have used a video on all the technology
review from
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10,0
Cons: Super easy pick up and return
review from
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10,0
Pros: Desk staff was very efficient. Convenient and courteous.
Cons: The whole experience was perfect.
review from
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10,0
Pros: Staff was very friendly. We picked our car up very late and your staff was great!
review from
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10,0
Great rental
Pros: New Nissan arnada
Cons: Nothing
review from
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10,0
Pros: Helpful fast and pleasant. Overall great service
review from
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2,0
Pros: There was plenty of staff, standing around.
Cons: There was a major storm that removed all cars from the rental pool. While Alamo is not responsible for an act of God, I did feel that they could have been more proactive in finding me an alternative rental (example- have called other companies locally to check availability.
review from
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5,6
Ford Escape not a good value for rental cost.
Pros: Very clean car. Great drop off service with no problems.
Cons: Car was not a good ride. Loose license plate was noisy the whole time and finally figured out the flapping sound a few days before turning the car in. Did not like the idea that I was charged an extra $5/day for my spouse to be a driver. I have rented many cars and was never charged extra for a spouse driver . Thought we were getting a Jeep and ended up with a Ford Escape!
review from
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5,6
Not What I Reserved...
Pros: The truck had low miles and was clean. The rate was decent and the process of renting the vehicle was easy.
Cons: I'm a tall guy so I rented a FULL SIZED truck and I got a "3/4 ton Toyota Tacoma" (not a FULL SIZED truck). If you go on the website and look at a full sized truck it says Ford F-150 or similar. A Tacoma is not similar to a F-150. A Tacoma is actually a 1/4 ton truck and is classified as a mid-sized vehicle. Feel like Alamo is not being very truthful here...
review from
Where can I find Alamo hire cars in Billings?
1901 Terminal Cir, Alamo car hire
Address
1901 Terminal CirPhone
+1 406 252 3556FAQs about hiring a car from Alamo in Billings
How many car hire locations does Alamo have in Billings?
Alamo has 1 car hire location in Billings. Take a look at our Alamo hire location map to find the best car hires near you.
Does Alamo have a car hire location at the airport: Billings Logan Intl Airport (BIL)?
Yes
Does Alamo offer shuttle or airport pick-up services from Billings Logan Intl Airport (BIL)?
Yes