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YWG — South Africa
Dec 8 — Dec 151
Return
1 adult
Economy
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Thu 8/12
Thu 15/12
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2+ stops from R19 754
Good to know
Low season | July |
|---|---|
High season | October |
Cheapest flight | R17 952 |
Average price (return flight) | R36 520 |
Good deal (return flight) | R36 520 |
Best time to beat the crowds (3% less expensive on average)
Most popular time to fly (16% more expensive on average)
Flight from Winnipeg to Johannesburg OR Tambo
(avg. price over the last 2 weeks)
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Top tips for finding cheap flights to South Africa
- High season is considered to be January, February and December. The cheapest month to fly from Winnipeg is January.
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Top 5 airlines serving Winnipeg to South Africa
Scores according to KAYAK customer reviews7,9
DeltaOverall score based on 31869 reviews
8,1Boarding
7,8Comfort
8,5Crew
7,8Entertainment
7,5Food
Airline reviews
The exiting the plane was the slowest process I have ever witnessed. This is the only improvement.
The exiting the plane was the slowest process I have ever witnessed. This is the only improvement.
A disaster, 2 hours late
Some passengers weren’t wearing masks or were wearing them below their noses, and I think there could have been general announcements reminding them about that.
Flight crew was not always respectful when addressing travelers. I understand having a bad day, but the individualized sass and snarky attitude is unprofessional.
Couldn’t have been better.
Pros: "The boarding was quick and the plane departed early."
Cons: "I had an exit row seat (21G). The seat felt like a church pew and the right armrest was lower than normal since it was mounted on the exit door. This was by far the most uncomfortable flight I've had. My back started to hurt even before the plane took off."
Pros: "Boarding"
Cons: "Food"
Pros: "How friendly the staff was to my esa & myself."
Cons: "It wasn’t made clear when special services could board."
Pros: "Check in at the airport- Delta is so friendly and helpful!! Flight crew was wonderful"
Cons: "Seats are snug"
Pros: "The food was shockingly good! Also, loved the service."
Cons: "A fold down foot rest would be very helpful."
Pros: "The crew was amazing and the flight was fast and smooth. Seating was great"
Cons: "Nothing needs to be corrected"
Pros: "Very punctual! We arrived on the exactly time as estimated."
Cons: "Very poor snack options"
Pros: "Crew, atmosphere, timeliness. I was satisfied overall"
Cons: "Gate number changed couple times before flight departure"
Cons: "we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages."
Pros: "Nothing remarkable"
Cons: "Delta was ordinary"
Pros: "Maria in Winnipeg tried to find me decent connections. She did book me into a hotel in Boston as I missed connection 3 times!!!!"
Cons: "Flights that arrive and leave on time. How can one plan a trip if flights are continually cancelled or delayed. Very frustrating and a very unhappy customer."
Pros: "nice crew and newer plane"
Cons: "Always seem to be delayed"
Pros: "The crew was absolutely amazing. I was HORRIBLY ILL the entire 6.5hour flight, vomiting LITERALLY every 15minutes in the bathroom. They took care of me in every way possible. You have no idea how THANKFUL I WAS AND AM FOR THEM. SO MUCH ALOHA FROM HAWAII, best flight crew EVER!!! PLEASE reward them"
Cons: "If I wasn't deathly ill right before I had to get on the flight!"
Cons: "The flight is operated by Air France and I would have preferred Delta. It was extremely cramped but the food was excellent and it was on time"
Pros: "Crew, as always, excellent. The people of delta are what keep you coming back."
Cons: "Flight was delayed (for no reason) for more than two hours, with no speak whatsoever about it"
Pros: "Nothing went wrong."
Cons: "We had a 5-hour layover in Atlanta. That was a bit long."
Pros: "For me the boarding was of fast"
Cons: "The food"
Pros: "Everything about delta"
Pros: "Yes very clean plane and crew was amazing. My daughter was hungry and the crew filled her bottle with milk twice"
Cons: "Maybe better snack"
Cons: "Terrible"
Pros: "Crew was friendly, cabin was clean."
Cons: "No Tvs"
Pros: "The crew was great and the service was quick and very nice."
Cons: "It sounds weird but I didn’t know which window was mine so I had one shut and the one in front of me shut during the flight."
Pros: "The Updated Delta Airline A320 Airbus Inside & Out"
Pros: "All the movie choices. Wish TVs came in all aircraft and/or flights 2+ hours. :-)"
Cons: "Had an passenger spill coffee all over me and when I went into the back where 3... yes 3 flight attendants were standing they all just looked at me and asked what I needed. It was VERY obvious that there some type of liquid spilled in my hair and clothing. I asked for some napkins or anything to wipe up the mess. She shoved 3 napkins into my hand. Not friendly at all"
Pros: "Not much"
Cons: "Seats very uncomfortable no room to move"
Cons: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"
Pros: "Got to London on-time (early, actually) and safely. The in flight meal was okay. The leg room in comfort plus was great, the mobile app was awesome, and the staff (check-in, gate, cabin and flight deck) were professional and friendly all around."
Cons: "The leg room was great, but as a broad-shouldered guy, the width of the seat was miserable. Unfortunately, the Delta 767 doesn't offer any upgrade for a wider seat beyond Delta One, and my employer won't spring for that. Too bad there isn't a premium economy option. Also, the entertainment unit in the seat next to mine malfunctioned, which you wouldn't think would impact me that much except that because it was "seeing" touches randomly throughout the flight, the screen would turn on, off, brighter, dimmer, play random stuff, and just generally be as annoying as possible to everyone nearby throughout an overnight flight."
Pros: "Easy boarding nice clean and spacious, I am tall so it is sometimes difficult to have enough space in aricraft. Staff was very nice, polite and helpfull during the long 12h flight, very nice job indeed!"
Cons: "Hour late"
Pros: "Crew and boarding were great, which I expect from a premium carrier like delta."
Cons: "Perfect day outside, not a busy day or time to fly. The email forbhe plane being late was was too last minute. A heads up sooner would have been nice. That way we’re not waiting at the airport."
Pros: "Friendly service"
Cons: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"
Pros: "Agents rerouted me in face of weather problems so that I could make LAX-SYD connection. Well done."
Cons: "Not enough leg room in Economy. Beverage service insanely slow. Had already eaten sandwich by the time it reached me. Have seen this problem before on ATL-LAX, needs attention. Movie choices kinda limited ."
Pros: "Nicest crew"
Pros: "Fast boarding, we even left early! Very kind crew. Flight was WAY shorter than it said on our itinerary!"
Cons: "No TVs and couldn’t get wifi to work. Small plane, slightly uncomfortable."
Pros: "New aircraft A320"
Cons: "Late,"
Pros: "Kara was really nice to us."
Cons: "Noisy plane."
Pros: "The flight was very quick."
Cons: "They didn't serve us water."
Cons: "Crew allowed passenger to leave bag on floor between seats on emergency exit. This is a safety violation."
Pros: "Food was good for coach. Took off and landed on time"
Cons: "Cramped in coach. Observed a little bickering between crew members on movement of carts down the aisles. Seat back entertainment controls very slow in response time."
Pros: "Nothing in particular"
Cons: "So I originally had the free seat 11A. The app offered me what looked like a bulkhead from the seat map on the app at seat 10A for additional $19. I feel for it. No bulkhead, no extra room, nothing, waste of $19"
Pros: "Pleasant crew, newer plane, and very efficient travel time"
Cons: "The boarding process was extremely slow, "Comfort Plus" seats in the smaller regional jet were definitely not worth the upgrade."
Pros: "I'm an American ex-pat who travels to and from between the US and Australia. I do whatever I can to fly on Australian rather than American airlines, as they are always much better in every regard. But in this case it wasn't feasible, and I found myself on a Delta flight. I'd say the overall experience was somewhere between okay-good. Nothing major to complain about, but nothing to rave about either. The entertainment options were decent. I appreciated the variety of newly released movies. However, I would have liked a greater selection of TV shows, and the availability of more episodes. I also appreciated the availability of internet access, but I don't understand why it has to be quite *so* pricey. Surely they could make a bit more on greater volume if they dropped the price a bit. I didn't purchase access, but I would have if it were 40-50% cheaper. The comfort of the plane seemed the same as any of the alternatives. Boarding and deplaning were as they should be."
Cons: "The service from the crew though was simply ok. They were just friendly enough not to be rude, but no more than that. Virgin Australia and Qantas consistently have much happier crews, who make you feel like a dignified guest, even in economy. The food was average at best, and they served two meals where the Australian airlines would serve three on the same flight. They also offered less in the way of snacks and drink refills. It seemed like they were cutting corners here, which I don't appreciate on a 15 hour flight. Also, they said they "proudly serve Starbucks coffee". After drinking it, I don't think they should be proud of that! Again, overall it was a decent experience. Nothing flashy, but nothing too bad either. If the costs are comparable for your flight, you should certainly choose one of the Australian carriers. You'll get better service from the crew and better food. The one caveat, however, is that Delta has WiFi, whereas at the date of writing this, the Australian carriers do not. While access is exorbitant, if you really need to get some work done on the plane, you might choose Delta for this reason alone."
Pros: "There were some delays and issues with air traffic control, but they brought out snacks after a half hour which was really nice. Overall, great!"
Very rude crew; food was small portion and bland
We requested a wheelchair between the Lufthansa and Condor flights we took and the Lufthansa crew had no data about the wheelchair request. Condor did not pass the request even though we bought the two tickets through them and called twice to confirm there is a wheel chair.
The airport shuttle drive ran into a wall, causing a 20 min delay to a connect flight. He only spoke German and most if the travelers in the shuttle bus were non German speakers. The air hostesses were mostly brusk or downright rude.
Stop harassing customers about masks and there is not enough let room
The flight to and from Amsterdam was organized and smooth. I had no issues or complaints. Thank you!
Pros: "Good movie selection. Attentive crew."
Cons: "Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again."
Cons: "More space on economy for long flights."
Pros: "Entertainmet"
Cons: "Food and rounds for drinks"
Pros: "Great selection of entertainment"
Cons: "Food was not what I’m used to on Lufthansa"
Pros: "The problem was with the booking, cancelled flights- under stable- but nobody willing to make it right. Flights still screwed up"
Cons: "Give some customer service to your paying customers. Don't make a bad situation worse. Practice a can do attitude. Very disappointed in customer service. Not the flight itself."
Pros: "Cabin crew and service"
Cons: "Left over 2 hours late and we missed our condo in Chicago and had to rebook and spend the night"
Pros: "Baggage arrived with me. Upgraded to First Class because so many of those passengers got other flights the night before."
Cons: "Original 5 pm flight was cancelled because there was no Crew or plane, even though it’s a United hub. Though flight cancelled early, United could not get me home same day so provided hotel and meal. Next day flight scheduled 7:05 then 8 am, but even that time came and went without boarding. 15 hours delayed and no hurry getting the plane to depart at the stated time. Total lack of customer service and concern"
Pros: "Glad that i was able to secure a seat in the emergency exit row (row 70)"
Cons: "Wow, I am not a heavy woman, I wear a size large but I am not in the least obese, just tall and not skinny. The seat width was ridiculously tight! I have NEVER experienced such discomfort in a Emergency Row seat!"
Pros: "Staff were kind and courteous."
Cons: "Late departure and uncomfortable seats."
Pros: "On board crew was friendly and helpful"
Cons: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer."
Pros: "Flight was good. Boarding was delayed, but the time was made up during flight. Comfortable seats."
Cons: "It is always about baggage. Bags with priority tags should atleast be sent on a "priority". With LH this never is the case. Priority tagged bags are sometimes the last ones to come on the belt."
Pros: "Staff was very courteous. Food was pretty ok and drinks were available during whole flight. Lufthansa is a good airline"
Pros: "The various entertainment choices, movies, tv and games to while away the time."
Cons: "food was mediocre"
Pros: "Needed to cancel trip - had insurance I thought was good"
Cons: "it sucked !!!!!! someone had to die before they covered cancellation"
Pros: "Clean aircraft, very friendly crew, good food, overall great trip."
Pros: "Cabin service and crew excelent"
Cons: "LH App not work had hard time getting seat and boarding pass online. Flight canceled LH 444 rebooked next day. While they not say I believe consolidation due to light passenger load. Long walk FRA outbound but short walk home bound. Went on bus to plane no jetway boarding."
Pros: "Great cabin crew. Acceptable food and beverage es"
Cons: "Long delays and missed connections. Shoving more people than possible in airport bus. Disfunctional audio jack on passenger entertainment panel (same as last year (poor Maintanence)"
Pros: "Firstly, the food was great!"
Pros: "Smooth flight"
Cons: "Movie selection is very limited"
Pros: "Left in time, arrived too early"
Cons: "Boarding took a lot of time"
Pros: "The boarding process was very fast and smooth"
Cons: "The seating space is very tight, more space is needed specially for tall people."
Pros: "the seat was cool, txting home while flying was nice. charging phone is always great"
Cons: "seat was tough, food was not fabulous..."
Pros: "Great staff"
Cons: "small seat despite being in business class"
Pros: "I was upgraded after all the pressure from thehurrricane this was the icing on the cake"
Pros: "I used to travel on Lufthansa almost exclusively until I had a very disturbing incident in Munich with a flight attendant. I refused to fly Lufthansa for quite a few years after that. That being said, the crew were attentive to passengers and the meals were reasonable. The seats were more comfortable than on LOT and Austrian. There were quite a few decent choices among the media during the flight."
Cons: "During my flight, my cell phone turned on at some point and downloaded some emails using the airplane's data connection. I will be needlessly charged for this. Once I noted that I was logged on, I tried to see if I could do other stuff before quickly logging off. It seems like it was totally worthless."
Pros: "Not much"
Cons: "Entertainment system wasn't working. 11 hour flight. Boring. No seat change available. No reading light, as light controlled by entertainment system. Seats in front of toilet cluster lit up every time door was opened. Crew were slow to react. Wasn't a priority. Ruined the excellent first leg of had from Philadelphia to Frankfurt. Do they run inferior planes to South Africa compared to USA?"
Pros: "Everything was perfectly on time. Pilots were excellent and crew very attentive."
Cons: "Food was ok"
Pros: "All the staff was very friendly and helpful."
Cons: "Terrible leg room."
Pros: "on time, many toilet rooms available. not too much noises from other passengers."
Cons: "Boarding system was quite chaotic and unclear. Food was horrible. Premium Economy Class seat was just similar to economy class. Sound system with provided earphones don't work well."
Pros: "Once we connected, with the help of our escort, the flight was wonderful. I had an aisle seat due to the coach section and the very small leg room, but service, professionalism, comfort (aisle seat!) was perfect."
Cons: "More leg room in coach. If you are tall at all, it is really uncomfortable. I am 5'8' and, on the out trip to Germany from Charlotte, I almost lost it with the lack of leg room and claustrophobia......."
Cons: "wha"
Pros: "I like Lufthansa. They really know how to take care of their passengers."
Pros: "The 30 min delay was madeup and the flight landed on time. Service was Good!"
Cons: "it started 30 min late and my time to catch the connecting flight was reduced to 1 hour"
Cons: "Because of a family illness I had to reschedule my flight 2 weeks before. Because the flight was booked through a secondary company, rebooking the outgoing flight ended upp: a) costing me as much as the whole original return flight; b) was no longer a 1 stop flight as I also had to stop in Frankfurt plus the company would not allow me to choose directly, I sent them details and then they booked what they could find; and c) I lost both the outgoing flight ( which was charged) and the return flight ( which was not changed) premium seat bookings both of which I had to pay for a second time. If I had booked directly with the airline this would have cost a transfer fee and I would not have lost the premium seat bookings. This was therefore a great expense and inconvenience. I will no longer book flights indirectly when using kayak. In future I will search using google flights and then go straight to the airline sites to book. Very disappointed. I never had this problem when booking with kayak before"
Pros: "Flights were on time. Both Air Canada and Lufthansa Airlines Service, including sitting and boarding process were relatively smooth."
Cons: "12 hour long flight from Frankfurt to LA was exhausting."
Pros: "The seats were roomy, the flight staff was attentive and very efficient. The plane was clean and offered many different movies to watch. They even had new releases on those list along with games and music. I truly enjoyed my first experience with this airline!"
Cons: "They offered alternative media for people with dietary restrictions and I didn't know this when I booked. I'm gf and they could have accommodated, had I known."
Pros: "Stewardesses were very helpful and polite."
Cons: "Didn't like my family (including 14 year old daughter) being assigned separate seating for a long overseas flight! Idiotic!!"
Pros: "Got moved to economy plus - yeah! Great movie selection."
Pros: "Cork test and effociency"
Cons: "No complaints"
Pros: "The flight was smooth"
Cons: "Lufthansa gave us the wrong departure time missed our flight and lost 2 days of our vacation. Didn't get any compensation Except a we will try to get you on another flight at no additional cost. Hmmm for your mistake you act like your doing me a favor! Got yelled at by the rep on the phone I had to tell them to calm down I'm the one stuck in a place I don't know with my family waiting for me in another country. NEVER AGAIN!! Sorry that was horrible service!!!!"
Cons: "The buses to the planes had no ac. It was like a sauna. The plane was not ready for boarding so you were in the bus for 25 minutes. It was in the 90s in the bus before they opened the doors"
Pros: "Service; timeliness."
Pros: "This flight was cancelled"
Cons: "This flight was cancelled and we were rebooked on the 10:30 flight to Frankfurt"
Pros: "Food and movies on board were good"
Cons: "Our flight was 3 hrs delayed so ended up missing our next flight. Also they said there would be someone outside the gate when we landed to help us figure out another flight if we were missing our connection and there was no one there. Had to go find a customer service desk. They did put us up in a hotel for the night but after 3 weeks abroad we were really looking forward to getting home. Also the landing was very rocky. I felt sea sick and a lady behind me was actually throwing up it was so rough."
Pros: "Absolutely NOTHING"
Cons: "Due to the death in the family, I tried to re-schedule this flight, but Lufthansa was not able to locate my reservation - I was not in their computer. However they kept sending me e-mail messages about the trip. It must be on purpose so that They got free empty seat. Four phone calls - same result! Zero!"
They have no vegetarian food option.
Friendly staff, very nice airplane.
Dear Sir, The flight was delayed for 2 hours. After 2 hours the flight was cancelled and KLM was trying to transfer us to another flights. Unfortunately there is no flight to Manchester which led us to cancel our flight booking with KLM and rebook with Qatar airways to catch the flight same day. Regards Amjad Juma
When boarding started, it was like refugees rushing to a life boat. Everyone was rushing to the front. Only one KLM staff standing there saying "... now is this group, yours is next,,,, we will call it out...." While he stopped some travelers, he did allowed some others passed without even checking their ticket. They have all the digital gears, and the screens to show the current boarding sequences, why don't they just use that. For some of us that did not have a excellent hearing, it was hard not trying to get closer to understanding what is going on.
Just average
Cons: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
Pros: "This Transavia Airlines is not good at all."
Cons: "Many things cheaper does mean better."
Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"
Pros: "Usual faultless KLM experience"
Cons: "Nothing."
Cons: "Boarding was crazy. Could not everyone in the gate area."
Pros: "Planes were on time and connections made."
Cons: "One bag delayed as not put on flight and food could be better."
Pros: "Customer care was super supportive"
Cons: "Inflight sandwiches"
Pros: "Newer plane, crew was amazing, seats were adjustable"
Pros: "Crew helpful. Food good."
Cons: "Better range of movies please"
Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"
Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"
Cons: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Pros: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Pros: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Cons: "The flight was cancelled and had to be rerouted on United Airlines."
Cons: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Pros: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Cons: "Nothing"
Pros: "Nice to have a wrap for the snack."
Cons: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Pros: "Great service"
Pros: "Delayed flight but staff apologized as for safety reasons."
Cons: "Very late arrival"
Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Pros: "Decent seat size. Sorta slept the whole flight."
Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Cons: "suitcase didn't turn up, although connection was quite tight"
Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Cons: "The bags where damaged from the staff"
Pros: "Easy airport business"
Pros: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Cons: "See above"
Pros: "Food and staff were great"
Cons: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
Pros: "Flight attendants were friendly, but they only had limited resources to work with."
Cons: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Pros: "Great smooth flight staff was pleasant and the overall experience was fantastic."
Cons: "Fewer entertainment options than the delta flight. I got excited with that first flight."
Pros: "Good food, good entertainment system, comfortable seating."
Cons: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."
Pros: "Flight was delayed by over three hours."
Pros: "The service of the crew onboard"
Cons: "Entertainment not to many recent movies and the boarding process was a little bit confusing."
Pros: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Cons: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."
Cons: "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."
Pros: "Average service and food quality"
Cons: "Inside the business class cabin Boeing 777 only one toilet facility available. People is queuing."
Cons: "My family of five spent a lovely week in Sardinia. Our return flight took us through Rome. We were boarded an hour ahead of departure from Rome for our 10+ hour flight, only to be held on the ground for a one hour delay. Barring equipment malfunction, this is a totally unacceptable way to treat people. Be assured that I will avoid Rome in the future if at all possible. I trust that Rome nor Italy need my tourist dollars and there are many lovely other places to spend them. Exceedingly disappointed, Pam Just"
Pros: "I can't even count the number of times I have flown KLM in the last 4 years. They are my airline of choice when I fly back and forth from the U.S. thru Amsterdam to Nairobi. This last flight I boarded and then 90 very exuberant girls from London board in all the rows in front of me. I was concerned it was going to be a less than restful flight. Just the opposite. As always the KLM crew took extra ordinary care of all of use. The service was wonderful and I scooted off the flight ahead of the girls to make my very short connection. The crew is what always make the experience delightful! Thank you again KLM."
Cons: "It would be so nice if the arm rests came up all the way. When you have empty space on your row it would be nice to move the arm rests all the way and stretch out. Also there were not as many New Release Movies to choose from as usual, it seemed."
PlusPoints are useless if seats are so rarely available.
Flight canceled Terrible customer service
Apart from the delays in terms of departure times, the airline experience was so bad, given the medical incident from a passenger sitting at the back of the plane. I was so close to it, and was utterly disappointed by the failure of the cabin crew to control passengers from overcrowding the sick passenger and allow the crew to administer the necessary medical intervention. It all amounted to compromised safety at 30000 feet, and seriously more training on the part of the airline is required in this regard. The other issue I realised is lack of cleanliness and care on the part of cabin staff, with one lady spilling food next to where I was sitting and ignoring the incident completely. I had to ask another to intervene and for which only superficial help was rendered. This is not what I expected, but this is what I got and speaks volumes to a cabin crew which is all female, mature/elderly, and expected to be more hands on to problems of this nature. The food is terrible in economy class, with options very limited. I opted for chicken, but did not know that it had curry in it, so I could not eat my meal further, and so no need to ask for the vegetarian option.
Flight delayed. Crew excellent. Airlines are struggling amid shortages of staff. Be prepared to have flights canceled or delayed.
Uncomfortable seats
Pros: ":)"
Cons: ":("
Pros: "Crew was good especially the young man. I paid an additional $78 for an aisle seat and to be away from the bathroom. They moved me two rows from the bathroom. All night the door opened and closed. Constantly people lined up and talking waiting to get in.No chance of sleeping .Man kicking my seat."
Cons: "More leg room. Wider seats, better food."
Cons: "Only bathroom on the plane was closed due to issues. Plane was cold and cramped."
Cons: "Flight was on an older CRJ 200, which was a little cramped and grungy-appearing."
Pros: "Fast and easy"
Cons: "Entertainment and bigger seating"
Cons: "The United App for entertainment would not work. It kept closing. The cabin was cold."
Pros: "Good flight, nice staff."
Cons: "Food not the greatest and flight over-crowded."
Cons: "Charge for baggage. Pretzels - ugh!"
Pros: "The plane, crew and boarding was great, and the food and drinks were quite good. Legroom in standard economy class was passable for a 6'2" person."
Cons: "I booked through the United website as trip from US, have Silver status on United, and Lufthansa's policies of not allowing advance (1-2 mo before flight) seat selection (never on UA nor LH websites) are just horrible. Hard to get through on 800 number, and 1 day before trip answer was still to do it in Frankfurt. Economy plus was $1000 more/person, and even then no guarantee I could choose a seat far in advance. Then, at computer kiosk in Frankfurt, they had a wrong diagram of the plane,as we ended up on what turned out to be a no-recline row which I would never get. I'm 6'2", 230lbs, and wasn't able to sleep on that flight. Had I been able to reserve a seat behind a bulkhead or in exit row 2mos in advance, I would have been fine."
Cons: "No entertainment on this flight"
Pros: "Flight delayed- missed connection. No easy way to get Home to Vermont. Flew to Boston and rented car!"
Pros: "Crew still came through cabin even though it was an overnight flight to see if anyone needed anything."
Cons: "The way the plane was boarded which I have found is the way United boards."
Cons: "No leg room very uncomfortable seating"
Cons: "Multiple delays"
Cons: "Flight delayed for 50 minutes, then again for 30 minutes, then again for 20 minutes, etc..."
Pros: "The crew was efficient"
Cons: "The entertainment couldn't be downloaded without their application"
Pros: "Quick easy trip"
Cons: "I couldn't put my Cary on luggage in cabin.."
Pros: "When I booked this flight four months ago, nothing indicated that these seats would not recline (since they are in front of an exit). That's not something I knew and that fact made it a bit brutal on an overnight flight, especially when the people in front of us could recline their seats. It should be easy and reasonable to add such info in the booking process."
Cons: "There is just something very bare-bones about flying now: modest food or drink, little effort to entertain except on your own equipment. It's functional--does the job."
Pros: "All went well on on time and service was good."
Pros: "Flight was delayed and Captain explained reason as Newark Airport Traffic Control. Further delay was experienced after taxiing and Captain kept us informed. Seats were marginally ok and flight crew was attentive. Had a soda and a small bag of pretzels. Overall, it was an ok flight."
Pros: "Meal, snack, water and a glass of wine...the entertainment monitor functioned...brought my own ear phones but airline offered them...lotion in the toilet...friendly service...the small comforts make a HUGE difference...not being nickel and dimmed to death...really MATTERS...especially when you are crammed in."
Cons: "It is difficult to sit for 7+ hours in such tight quarters...but...for the price...I'd do it again. Also I had very considerate seat mates."
Pros: "Typical intercontinental flight in coach. Plenty of movies to watch, bin space and comfortable enough seats."
Cons: "I have a severe food allergy and despite requesting and confirming my special meal multiple times I was only offered a banana for the entire trip."
Pros: "Nothing"
Cons: "No drinks"
Cons: "It was delayed a few minutes"
Pros: "Quick flight and free checked bag."
Cons: "People took a long time getting off the plane in front of us."
Pros: "Lots of entertainment options. Attentive crew. Food and beverage selections were great."
Cons: "the side dish for dinner was some oat/grain something that wasn't very tasty."
Cons: "Very late."
Pros: "The staff was wonderful"
Cons: "Bummpy ride"
Pros: "Easy in/out of the plane."
Cons: "Wifi Entertainment wasn't working."
Cons: "The chicken option in first class is in no way worthy of a premium cabin. Also, the plane could have been a bit cleaner."
Pros: "When I was flying red eye they made it really easy to sleep. Lots of room excellent."
Cons: "I was too drunk and my ears felt like they were bleeding but the staff was really nice"
Cons: "I had a flight from Los Angeles to Cleveland with a stop in Chicago on December 29, 2016; however, both flights were delayed. I am contacting customer care for compensation due to a severe delay for the departure and arrival for my flight from Chicago to Cleveland (Flight 786). I also wanted to report a very disappointing experience with the representatives at 1-800-864-8331. I was supposed to arrive at Cleveland, OH (CLE) on December 29, 2016 by 7:30 PM. However, it was closer to 11:20 PM when we finally arrived. The flight was delayed over an hour for departure when they announced the plane was not even ready and present at the gate. Due to this delay, we were not able to land on Cleveland, OH (CLE) because of snow on the runway. We circled Cleveland for roughly 40 minutes and then got redirected to the Detroit. We would've avoided the snow if the flight departed on time since the snow did not hit Cleveland until the delayed flight was airborne. We then landed in Detroit and spent another hour and a half in Detroit. At this time, I called the representatives at United and requested a refund. The representative completely understood my situation and said I would be refunded the full amount to my original payment method. She also assured me that I did not need a case number and that other representatives would be able to look up this information through my confirmation number. This was not the case when I contacted United again to see the progress on the refund. They said there were no annotations and that they could not provide a refund. They advised me that the previous representative had lied to me. While the flight experience caused me to miss the rehearsal dinner and bachelor party for a close friend I served with in the Army and almost caused me to miss the wedding, I feel very cheated and trashed for being lied to by your employees regarding my refund and its validity. This experience has left a very bad taste regarding United Airline's integrity and values."
Cons: "Delayed, missed connector flight to billings had to spend night in airport. Flight delayed 2hours to billings the next day. Worst flying experience ever will never fly United again!"
Pros: "Nothing"
Cons: "Delays sand discomfort!"
Cons: "I'm 6' 220 pounds, not small, but not huge either. I had to cross my arms or forcefully keep them out in front of me the entire flight. The bigger plane to Tulsa was comfortable, the express flight back to Denver was uncomfortable."
Pros: "On board shows were good."
Cons: "Flight left about 3-3.5 hours late. Add that to the time you have to show up early to the airport and I could've been almost home in my car. We were boarded and left to sit for a long time then the pilot came on saying the mechanic needed more time to look at the tire which might need to be changed. After another 15-20 min sitting, pilot comes on and says we need to get off the plane so the maintenance could be done. Ok I'd rather fly safe than be on time but really? Why doesn't this airline have enough planes that the maintenance can be done when the plane isn't scheduled to fly? So many people missed connections and we ended up getting home so much later than we had expected! Honestly I would rather the airline have emailed saying flight delayed 3 hours so I could have had more time in SF rather than sitting in an airport eating a mediocre airport meal for dinner. They had to have known the tire was almost to the point of changing right? I mean I would hope it's checked each flight. Just all together inconvenient. Like they book all theses flights to make money and yet if they had fewer but didn't make anyone waste the day or night at the airport so they could perform routine maintenance it may be worth an extra few bucks in my book. My time is valuable too, and I don't think I was the only one on the flight who thought so. Maybe United doesn't value anyone else's time other than theirs. Guess this is why we have several airlines to choose from and we will not likely fly United again."
Cons: "Didn't happen! First was so late due to mechanical problems that I missed this flight and took the bus! So really I have no opinion on this flight."
Cons: "We were connecting to this flight after flying in from Rome. Initially we were scheduled for an 8:30pm flight, but after landing early asked if we could change to an earlier flight. They graciously bumped us up to a 7:30pm flight, which trimmed our 4-hour layover down to 3pm. Cut to 6:15pm...we find out that the flight is not delayed AN HOUR due to a "late inbound flight." Long story short, the 7:30pm flight ended up departed later than the 8:30pm flight we were originally scheduled on so we didn't get to LA until after we were originally supposed to!!"
Pros: "Crew was friendly, flight arrived early after leaving late, more leg room than expected"
Cons: "Seats were very, very thin."
Cons: "Service"
Pros: "The staff was friendly and accommodating. The flight was smooth."
Cons: "Nothing"
Pros: "Flight was on time, crew was nice."
Pros: "the fact we could get tv & movies on our own devices and watch our own choices"
Cons: "Very hard to get it working, not enough choices. I don't watch "stupid comedy" or slasher stuff or news. I look for uplifting, "family" fare. Couldn't get Creed to play, tried on 3 flights"
Pros: "I was able to book a seat last minute when I had to extend a trip"
Cons: "Lack of personal entertainment. The food was lacking. A passenger behind me asked a steward for help (she thought there was a prob with the airflow). He told her "Turn it on then." Unbelievable."
Pros: "Everything"
Cons: "Nothing"
Overall not bad
flight got cancelled and I am still stuck in brussels and new flight coming from SFO (Special flight) is also delayed. and I will miss my connecting flight from IAD to AFO as well. Overall very bad experience.
Very tight aircraft to cross the USA in. No snacks as they ran out. limited video selection on the flight and too many commercials on direct TV. 1/4 passengers coughing and sniffling without masks. Flying home to high covid risk Oregon, no wonder it is endemic. At least I had 3 Lufthansa flights where they still require masks. This may help prolong my next round with Covid a week.
Cool
7 hour delay poorly handled by airline
Cons: "Flight keft 35 min kate and boarfing was very slow and disorganized"
Pros: "Everything was good except the long layover"
Cons: "Shorter layover"
Pros: "Pretty much nothing"
Cons: "A sealed blanket and a better customer service"
Pros: "Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much."
Cons: "The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin."
Cons: "Don’t loose the luggage"
Pros: "too crowded , not organised enough"
Cons: "organisation"
Pros: "The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout)."
Cons: "The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late."
Cons: "Poor organization, 2 hour line to check your bag, crowding due to lack of communication and organization at the gate, slow luggage boarding. All of which led to a 45 minute delay sitting on a hot and unairconditioned flight followed by a missed connection and 6 hour wait at the next airport. There was no entertainment inflight, so nothing there to rate. The staff were pleasant under the conditions. Nothing else was positive."
Pros: "One of the crew member who served our food seemed in a rush and just dropped our food on our trays :( There was a lack of communication at the counter for travelers like us who was making this connecting flight. We were there four two hours and nobody bother to tell us we needed to check-in again."
Cons: "Better communication for people making a connection. Not to wait until you are showing your boarding pass and then telling us we needed to check-in again,"
Pros: "Nothing! We’re still in Baltimore"
Cons: "Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it."
Pros: "Short and timely. Flight attendant was great with kids."
Pros: "Way better than the others who fly into Accra via London,slight delay due to technical problem but overall my next choice for sure."
Cons: "Bus navette between thé flights"
Pros: "Good Staff, Good Service, On Time Departure and Arrival"
Cons: "The ticket price was so expensive"
Cons: "extra taxi in DC"
Cons: "Choice of food was very limited as they were missing the food in catalog."
Pros: "Kindliness of crew"
Cons: "Impossibility to by drinks or did with bank cards"
Pros: "Edficient boarding and pleasant onboard service"
Cons: "Cleanliness of plane and limited movies"
Pros: "clean plane and nice crew"
Cons: "plane was an hour late, there was no lounge access and no where to sit my pregnant wife in the departure hall"
Cons: "Very disappointing, Lufthansa airline sold my return ticket to another customers with out notifying me, so i’m stuck in here now and i have to find another ticket. And of course the flight is not refundable."
Pros: "We got warm washcloths to refresh our hands and face. A full bottle of water to save as we needed, followed immediately by a beverage service and pretzels. Dinner of either fish or chicken was delicious, and included bread, cheese, salad, and dessert. Followed by additional beverage services, a mushroom calzone and finally Belgium chocolates. The crew was friendly and entertainment on personal monitors was very good. This was the best overseas flight I have had in several years."
Cons: "Aisles were very narrow to access bathrooms."
Cons: "3h delay!!!"
Pros: "Crew was friendly and plane was comfortable."
Cons: "There were no free food or beverage options."
Cons: "Sardine tin bus transfers from hell."
Pros: "Everything was perfect, highly recommended"
Cons: "I travel often with Brussels Airlines and often run out of movies I want to watch during my trips. Air France has a selection of movies that is 2-3 times the number of movies offered by Brussels."
Pros: "Friendly staff, informative captain when we were slightly delayed. Efficient boarding. Complimentary drink. Comfortable seats despite small cabin."
Cons: "Small aircraft so not much cabin space."
Pros: "Nothing"
Cons: "Called and made a reservation directly with Air Brussels to make sure we got a bassinet seat for our infant and that did not happen. Old airplane and very bad customer service all around. Took over 2 hours to check in at 4am in the morning."
Cons: "The flight never took place due to a delayed flight from Hamburg to Marseille"
Cons: "The on flight entertainment and the very few meals. (In the second flight, there was not even offered coffee!)"
Pros: "The space between the seats was good"
Cons: "No entertainment at al, no charger for the phone, nothing to drink unless payed! Not even water!! They were 1,5 h late"
Pros: "Nothing special"
Cons: "The flight to Brussels was canceled and we had to spend the whole night at the airport until someone started to give us some attention On the way back they put me and my friends very far from each other and we had to pay even for water on the flight"
Cons: "The overall organization was poor trying to make passengers off the plan to Kigali and boarding the Kigali passengers"
Pros: "Excellent"
Cons: "Everything is fine"
Pros: "Flight itself was fine."
Cons: "I tried for numerous days before the flight to buy a piece of baggage online and I kept getting tossed back and forth between Expedia and Brussels Airlines. In the end, I wasn't able to purchase it ahead of time and we had to pay $49 at the airport. I feel entitled to a reimbursement of the difference between the booking online price of $15 and the $49 I paid."
Cons: "they lost one of my carry on bags and haven't been found"
Cons: "Not allowing free seat selection when the ticket is purchased."
Pros: "On time and services were good. Cost less than if booked through United significantly."
Pros: "Flight from US was wonderful. Plane had everything you would want. Food was good and seats comfortable."
Cons: "Flight from Brussels to Kinshasa was different. It seems for the people of color, there was an old plane. My seat mate TV sCreek did not work. You could tell moldings on seat were very old. one bathroom had no soap, dispenser was broken. I hope this is not your pratice to use your older planes for those traveling to Africa. I will observe this as I travel back to Brussel and on to US."
Pros: "People were very nice. Food wasn't bad. We had a nice dinner and a breakfast when we arrived in Florence. Nothing gourmet but definitely decent food."
Cons: "Need more movies. Fly this route all the time and very little change."
Cons: "I have no words flew not honored and I had to buy a ticket at the airport. Thank you for your service!"
Pros: "Zaventem airport remains too difficult , which really makes the trip less enjoyable."
Pros: "From the beginning of the flight, the bathrooms were a mess"
Pros: "Crew were polite. Due to late BHX departure VCE connecting passengers were given barcode pass for fast lane thru security & passport control. BRU huge & a bit confusing. esp for arrivals from GB connecting to Italy. Lots of escalators and walking. Brussels airlines were fine. However, in future I would avoid using BRU as a connecting point unless more time between flights."
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Winnipeg - South Africa Flights
Departure:
Winnipeg (YWG)Canada