Bathrooms were amazing and first class seat was very comfortable. Food was edible but not up to the standards of other first class meals on other airlines. But Caviar was amazing! So much caviar. Dom Perignon 2015 was room temperature. It would have been amazing if it was chilled down a bit more. Slippers were amazing and amenity kit requested was beautiful. Requested Pajamas never came so can’t tell you how nice they were. Loved the design of the seat and personal storage. Suite was much smaller than other airline’s first class and tv screen was tiny and remote difficult to use. I probably wouldn’t pay for this flight again.
This was my first time flying with Emirates. Overall, the experience was very good. I thought the seats in economy would have been a bit more comfortable, but, they seem to be on par with other airlines. The food was excellent and very satisfying. If you can afford it, I would definitely suggest upgrading to at lest premium economy seats for long haul flights.
I lost my lock from my luggage, I don’t know someone took something from my bag.
Emirates First Class is always a treat with Caviar and service is always personalised.
One of the female staff from the cabin crew, forgot to ask us about what we want to drink and focused more on other specific people rather than treating everyone politely. I asked her about the drinks to which she said oh I forgot.
Very pleasant.The crews are very helpful.Food are very good.
Premium Economy is not worth the extra money you pay. You are neither economy nor business. The seat doesn’t recline enough to relax your legs. Maneuvering while seated is cumbersome. Don’t recommend Premium Economy at all.
Food no so good. Extra charge to much for front seats cost me £163 then other people sat near me for nothing 🤬
It was great, a little more leg room would have been better particularly since we were in premium economy
The plane was clean and well maintained the crew members were professionals and friendly and the food was good
Not much of anything could have been done better unless I had a first class ticket. I was literally 15 hours with an airline in the economy class. Very professional friendly and attentive crew. Good airline food, clean cabin, seating area and bathrooms. I've been 4 times back-and-forth with Cathay Pacific, and I would not choose another airline for this trip. Five out of five stars.
First time tying out business class with this airline, hat a disappointment, never returning. We didn’t get the meal as requested from Singapore to HKG flight. While meals served connecting flight, crew takes meal order based off passenger membership status by giving the. Priority selection of meals. It was a battle, plain disappointment, not worth the hype, price, class as categorized/ advertised
Leg room wasn't that great. Other than that it was a good flight
Close to excellent. The only problem is when I try to charge my phone on the USB in front of my seat, the battery level is decreasing rather than increasing. Why?
If my return flight was not so much better, I would have given an excellent review.
They downgraded me from premium economy to regular economy and me had 2 major lay over and had to have an emergency landing due to engine failure mid flight Don’t use them worst experience I have ever had still dealing with the trauma
Boarding at the airport was not well managed. Otherwise, had a good flight sitting in the first row (which I paid for). Crew was pretty friendly, and flight was smooth.
I was only given 2 meals, and my screen showed that there were 3 meals. Second meal was 1-2 hours late according to the screen.
The economy seats are incredibly tight. A large percent of the traveling public will not fit. I will not fly Cathay again because of this. You are literally squeezing passengers for profit. The CEO should fly some economy flights.
Paid a premium a have a shorter transit time in Hong Kong, but Cathay pacific rebooked me and ended up waiting for 10 hrs in Hong Hong airport.
Plane was good Crew was good Food was just ok Could have had more entertainment options But overall good
Paid $10 for wifi for full flight duration and the wifi wasn’t available after initial 2 hours
The flight was operated by IndiGo and not Qatar, which is a budget airline from India. Nevertheless, the flight was uneventful.
I prebooked a comfort plus seat on this flight and therefore the flight was comfy. I got the correct seat in the correct section of the plane that I have booked, that's this. Flight was comfortable. Staff were average on the flight, appearing to be rushed and short in engagement with travellers, perhaps this to maximise there rest time on the flight.
I’ve flown with Qatar multiple times and the service has always been great. Very professional, organized, the food is delicious and plentiful, tons of entertainment.
The staff was the best I have experienced as a frequent traveller in a long time.
The staff was great and probably that's the single most thing that distinguished this particular Qatar flight from my average typical experience. They genuinely wanted to please you and do their best.
Liked some flight attendants. 1 was rude I'll not say her name I don't want to get her jn trouble on my flight back to Dallas from Doha. Very rude to some races of people clearly. She needs a better attitude and bedside manners. Asking her questions and she responds "WHAT" twice rudely like I was bothering her and "is it going to be cranberry or mango juice with an attitude".
Seats very small and unable to pre purchase internet or seat upgrades
I was unable to pre purchase sear upgrades or internet. Their online site is not user friendly and poor. I felt singled out in customs. Seats are very small even for a small person.
I was charged $604 for a bag that weighed 17 kg. I was given three different prices until they landed on the most expensive one and didn't budge a penny. It's ironic and a bit enraging because the total cost of my ticket was $468. I've traveled the world and never experienced these kind of prices for only one piece of checked luggage.
Will never book any flight from Kayak and will never travel ithad airline
In Colombo when I-drop my baggage Sri Lanka air line crew not polite way talk very rude
Same problem place in the middle so small Im 1,85 m so not good 👍
The WiFi was not compatible on both my phones (Vivo Y30 5g and Samsung Galaxy A32) with up-to-date android software.
Did not provided with option for class upgrade. Staff at gate was not able and willing to accommodate with class upgrade, eather with plenty empty spots in business and first class.
I am a larger than average person and in my opinion i don't think it's fair to allocate a window seat to anyone who is my size or larger, i was seated between 2 large passengers on a full aircraft. The guy in the window seat also occupied a portion of the middle seat (my seat) which made my experience of flying with etihad very cramped and uncomfortable, i was flying from Abu Dhabi to Bangkok. Had this been a airbus 380 it would have been better as the seats are larger but unfortunately it wasn't so i had to endure the 6+hrs unable to get any rest
Old plane, old entertainment system. It wasn't working throughout the entire flight. I was offered to connect to their system via Wifi to watch on my phone. Crew wasn't very helpful except one lady who turned the experience around.
Boarding was excellent except they did last call 30 minutes earlier .
i was not allowed to use lounge, although i had business class ticket, and nobody told me my ticket was not eligible to use lounge
It is nice and great but the houstees crew are all the way back arguing with customers and behavior issues same of the crew i saw that also all the trips were very much butter!
Need to do a lot of improvement on service and cleaness
The Boeing 737 MAX on this route, flown in the middle of the night, is an UTTER FAILURE for business travellers. The whole point of business travel is to arrive alert and recover from travel quickly, and this little aeroplane with its quarter recline uncomfortable business seats does nothing for that. It’s a small step up from economy in that you have decent legroom, but that’s it. Absolute margin at the cost of the traveller.
POSITIVES The hostesses were mostly pleasant, NEGATIVES The full flight wifi was horrible, hardly able to use it. My charger port was not working which made me use my neighbour's port which resulted in an accident which ruined her flight. During dinner, meat ran out when the cart got to us forcing us to eat vegetarian which was not great. We watched everyone around us eating meat. My wifi did not transfer to the second leg of my trip as they promised as they changed the plane. I was thrown off the window seat I booked for the 2nd leg of my journey as they changed planes, all done at my expense. This was not a cheap flight ($2600) which i hurriedly had to book to attend my mother's funeral who passed away suddenly. I was honestly disappointed with the whole saga as I heard Ethiopian Airlines was one of Africa's best.
The food was terrible and the seating was uncomfortable, but the airline did a great thing letting us board in Abbis Ababa on our connecting flight after our original flight was very delayed.
Were not told that carryon laggage has to be only 12 kgs but my bag was heavier asked to pay an additional $550.00. I could have upgraded to a bussiness class for that price and no one at the gate to upgrade but able to take money for the extra weight. I felt like this was a setup scam.
Lost suite case and pillow that’s used by senior and they didn’t leave it at the airport
worst was delayed luggage. could see luggage was still in Singapore but they insist I wait till all luggage are unloaded before filing a report. took 2 days to arrive and I had to collect it myself from the airport
The flight itself was fine. The exception is that my luggage was destroyed, and I filed a claim that I haven't heard from anyone.
i send you separate claim of what happens ,I buy ticketed from you and you said that it is confirmed and shall send the ticket in 24 hrs but you did not send and when we go to Ethiopian air line counter they say it is pending and we dont know why ,and we forced to buy another ticket ,and this all because Ethiopian air lines canceled the return flight from Adi Ababa to Amman, please note that we buy all the tickets through your app and hold you responsible for all loss and discomfort.