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HKT — South Africa
Dec 3 — Dec 101
Return
1 adult
Economy
0 bags
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Sat 3/12
Sat 10/12

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Good to know

Low season

September

High season

October

Cheapest flight

R8 392

Average price (return flight)

R17 462

Good deal (return flight)

R17 462

Good deal one-way

R10 922
Best time to beat the crowds (9% less expensive on average)
Most popular time to fly (36% more expensive on average)
Flight from Phuket City to Johannesburg OR Tambo
(avg. price over the last 2 weeks)
or less
or less

Top tips for finding cheap flights to South Africa

  • Looking for a cheap flight? 25% of our users found tickets from Phuket City to the following destinations at these prices or less: Cape Town R18 139 one-way - R17 462 round-trip
  • High season is considered to be January, February and December. The cheapest month to fly from Phuket City is January.
  • Morning departure is around 16% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs - booking South Africa flights

Top 4 airlines serving Phuket City to South Africa

Scores according to KAYAK customer reviews
8,2
Qatar AirwaysOverall score based on 12089 reviews
8,2Boarding
8,1Comfort
8,6Crew
8,2Entertainment
7,9Food
Airline reviews

I was so happy and at ease with the crew 100 %the best ever

Read more about Qatar Airways

I was so happy and at ease with the crew 100 %the best ever

No wheel chair assistance was provided though we requested it throughout the journey. First leg Delayed by an hour.

Satisfying

This flight was cancelled

Pros: "Yes"
Cons: "On time performance."
Pros: "Great crew! Excellent business class suite"
Pros: "Perfect"
Cons: "Perfect"
Pros: "Breakfast was good; the first meal was average"
Cons: "They do not understand the word priority at Doha airport. Business class passengers boarded last."
Pros: "N/A"
Cons: "We were told to board, but then kept in another area close on 1 hour before we could get on the plane and this area had no bathroom facilities. The spread of seating on the plane made no sense with many open seats but also many squashed rows of people. The crew was visibly tired and irritated, they also ran out of a few catering items. It seemed as if last minute, a few different flights were combined into this one which lowered the quality."
Pros: "Everything normal as expected on an economy class nothing special."
Cons: "Firstly If the meals we pre booked were actually given to us. Secondly what’s the point of giving menus to coustomer to choose their meal when food availability is limited. Don’t set false expectations to your customer when you can’t deliver on them."
Pros: "Food and leg room"
Cons: "All was fine"
Cons: "The vegetarian option for breakfast was a stale waffle with apple compote. Inedible."
Pros: "Food selection. However, the snacks need to be readily available on long flights."
Cons: "Entertainment is lacking behind other international carriers"
Pros: "Stuff is Fantastic, food is delicious, a lot of leg room, got to love Qatar Airways. No wonder they’re number one."
Cons: "Nothing"
Pros: "The crew were very friendly and helpful."
Cons: "It seems the major airlines use older aircraft when the destination of the flight is a third world country(or Africa). The seats aren't as comfortable and the entertainment system (screens) are not as good as a Qatar and Europe bound flights."
Pros: "The flights attendants were very helpful and polite. What I enjoyed the most was the level of comfort I had. I was able to sleep for almost the entire flight. That's why it felt like it wasn't even a long flight."
Cons: "We did leave a little late but it was out of the control of the pilots and flights attendants."
Pros: "There was adequate seat room. The device was good."
Cons: "There was nothing I didn’t like."
Pros: "Staff was great"
Pros: "Thank you for a very good flight experience both from Philadelphia to Doha and Doha to Johannesburg."
Cons: "The breakfast options could have been better, but I was fed and happy, and the flight attendant was kind enough to bring me green tea when it wasn’t readily available on the cart."
Pros: "Good food, overall good service"
Pros: "First it was a brand new airplane and only that but it came with good food selection and enough spaces for tall guys like me ."
Cons: "None"
Cons: "Seat to LA was broken"
Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
Pros: "Fantastic. Crew was the best part! Very accommodating and nice. Looking forward to my next flight with them."
Pros: "The crew aboard the flight were kind and thoughtful and definitely oriented toward service."
Cons: "The security process at the gate was really disorderly. Perhaps it is because it is a new and extra step required by the US but it was definitely not efficiently handled."
Cons: "Same as above"
Pros: "The friendliness of the staff from check in to arrival!"
Pros: "I freceuntly fly between the US and South Africa and only fly via Qatar Airways, and every experience thus far has been great. The food is good quality, friendly crew and I would recommend it to anyone."
Cons: "The sandwiches are a little dry and movie selection a little limited."
Pros: "Unfortunately..."
Cons: "...as mentioned, I don't have the pleasure of rating this flight because of the boarding delays and missing the flight. Very disappointing."
Pros: "Great selection of movies and tv shows"
Cons: "Entertainment screen is too dim even on highest brightness setting"
Pros: "Service of air stewards very friendly and polite"
Cons: "This goes for Qatarfigjta from harare to Doha and Doha to Washington DC and back. I am not going to give individual report on each one. Food - my daughter could barely eat anything and the vegetarian meals were stone cold most of time. It was hard to eat at Qatar airport because not only is the food terrible (Burger King and bad Asian food) but outrageously expensive. Our media system did not work for one leg. ** way to many ads on your media system. Every time you watch a new TV episode, you have to sit through 5-6 ads for stuff that is not interesting and the same each time. ** plane info on media system keeps reverting to Arabic even when English is indicated as preferred la gauge. We had to place our iPads in checked luggage for flights from harare to USA as we went through Qatar. *** I asked for quiet seats and was given seats near kitchen and toilet even though I booked in hours in advance. One leg had my ten year old daughter and I in different rows even though I checked in 4-5 hours in advance Of flight . ** staff moved my hand luggage without my permission and without informing me - it was stressful trying to find it."
Pros: "Excellent experience overall, the food was decent, the seats were comfortable and had enough space for me at 6ft tall, the staff were very friendly and helpful, entertainment selection was good with plenty of new movies out. I had no problems with my layover. The baggage allowance was great as I had extra luggage from my trip. I'm very happy with their customer service, the day before my first flight I received a phone call from Qatar's customer service saying that due to delays I wouldn't be able to make my connecting flight to Edinburgh so they would like to book me on another flight instead of me having to wait 24 hours in Doha. I was thoroughly impressed with this service."
Cons: "I did not have wifi available from Doha-Johannesburg"
Cons: "My screen was not working."
Cons: "Norhing really"
Pros: "The entertainment options."
Cons: "I didn't have any complaints. I thought everything went very well."
Pros: "Everyone on duty!!"
Pros: "Punctuality"
Cons: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."
Pros: "Great crews, excellent airplanes, wonderful in transit experince."
Cons: "In flight coach meals were average."
Pros: "On time departure, friendly crew. Comfortable seats for economy class, plenty of entertainment options. A pleasant experience"
Cons: "The food was okay. The hot wrap/calzone served first was not very tasteful. The breakfast/brunch was better. Not much to dislike overall."
Pros: "the flight was very comfortable . the movies were very good."
Pros: "Again on time and effortless boarding made the overall experience a good one."
Cons: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."
Pros: "TImings"
Cons: "Price"
Pros: "Excellent service and aircraft! Top tier entertainment and food and wine."
Cons: "NADA!"
Pros: "Absolutely nothing!!!!!"
Cons: "Again, our flight was cancelled without notification!!!!!"
Pros: "The service from the crew was amazing"
Cons: "The food was not bad compared to some air lines"
Pros: "First of all I have taken Qatar airways to Europe and US HOVER when it comes to Third world like Asia and Africa the send thier most dirty broken airline!!in thialand the pressure was not right according to pilot we stayed on the run way 4 HOURS offered water wrf.? No one communicated with US I think your airline is typical Arab mentality unless you are white I. E American you don't give a shot about your costumers this is the second arb line I droped I will never take ur plane ever!! When I got to Doha all they did was through stupid voucher for food missed my flight no apology rude as staff disgusted y their behaviour and lack of care missed imprtant meetings NEVER AGAIN RACIST AIRLINE TREAT WHITES WITH RESPECT IT NOT BLACK'?? REALLY WELL I I'LL TAKE MY MONEY AWAY THEN I will make Co viols decision to never fly with u"
Cons: "Everything racist disgustinget and never will take this airline nasty dirty broke down twice stayed in the plane for 4 hrs no one apologised"
Cons: "Arrival in Johannesburg was a nightmare due to queues at immigration - I nearly missed my connecting flight. This was not the fault of Quatar airlines but needs to be taken up with the authorities at OT Airport in Johannesburg"
Pros: "The staff were welcoming and friendly. Their customer care is second to none. The food is excellent and i ate throughout my flight."
Cons: "The comfort was a bit below my expectations. Sitting on the seats along the isle was uncomfortable as they are closely placed. There is no enough room to move and to lean sideways when one wants to sleep. My tv was not working. The touch screen was not responding. However the friendly flight attendants shifted me to a vacant seat where the tv was working. The movie selection was limited. There were no documentaries about wildlife. Sport was also missing. We also need some news channels like Aljazeera, CNN & BBC so that we keep updated on issues happening throughout the world. This is very important especially to people like me who traveled long distances from South Africa to Los Angeles USA."
Pros: "The service on this flight was not very good. We almost missed our flight whilst waiting for a wheelchair for mother. She had to finally walk to the boarding gate because the wheelchair we had requested did not come."
Cons: "Great flight back to the UK, flight crew were very pleasant and attentive."
Pros: "Friendly crew"
Cons: "It was okay"
Cons: "Economy seat leg support could be better"
Pros: "The crew were awesome"
Cons: "The film choice was poor"
Pros: "Yes comfortable flight"
Cons: "Toilets to be checked for cleanliness more frequently."
Pros: "Excellent crew. Got on just in time. Last one on the flight but they were very understanding. Loved the airbus A380."
Cons: "It was great but food could have been better. Process to get onto the flight at DXB was much longer and complicated than it needed to be. Huge airport and big distance between connecting flights."
Pros: "Easy transit. Plesant crew."
Cons: "Not much to add for an economy flight!"
Pros: "Seat comfortable"
Cons: "The seat recliners didn't work for 3 of our seats. The buttons were so hard and were not functional. 2 of the crew members were NOT welcoming while others were. Not expected from Emirates."
Cons: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"
Pros: "Smooth flight"
Cons: "I wished I was in business class..."
Pros: "Great service and attitudes by staff."
Pros: "Direct flight"
Cons: "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."
Cons: "Because my husband and I couldn't complete the online check in, we ended up sitting on different ends of the plane."
Pros: "I love everything about Emirates."
Cons: "N/A"
Pros: "Great entertainment, great seating and space comfort. Overall a great experience. But, Etihad airways is still better than Emirates."
Cons: "Longer wait for boarding. The assigned zones were the last possible ones. Zone F or something similar. Flight attendants were okay, cared less for economy class. Also, Bluetooth headphones pairing did not work."
Cons: "seat was ok staff are very rude food was poor and cold on first flight"
Pros: "Nice flight sttendents"
Cons: "Seats too small"
Pros: "Efficient and good actually good for airline food"
Cons: "Electronic equipment a bit out dated and below standard"
Pros: "The plane left on time, the ride was smooth and journey felt safe throughout its entirety. I enjoyed the flexibility of the seats; the quality of the cutlery, duvet, headphones and the matteress provided. The ICE is a brilliant entertainment system; giving an array of films to watch and games to play. The cabin crew were polite, friendly and helpful, and gave an excellent service as one would expect from travelling business."
Cons: "The interior of the 777-300 was outdated, especially knowing that 777's have gone through an interior overhaul, so I was unfortunate to not be on of those refurbished planes. The food and the Virgin Mojito was not the best as I did expect it to better considering this was a business class. And the ICE tablet and its remote is not the most userfriendly nor responsive to use, as it does get a bit fiddly."
Pros: "We landed"
Cons: "Cramped, terrible food."
Pros: "On board crew personable and trying to do a good job. No one on the ground seems to have a clue."
Cons: "Boarding is shambolic - no signs, no announcements, no disciplined queuing system. Business class sears old-fashioned, not horizontal, uncomfortable. Impossible to get to first class lounge until the Emirates desk opens (we had a 5-hour wait before we could go to security as we couldn’t go through until the desk opened to take checked luggage. They appear unfamiliar with boarding passes on the phone - wanted paper ones."
Pros: "The cabin’s atmosphere was great, food was on time i think and food and drinks were overflowing and tasted great."
Cons: "My LCD screen had a problem as i noticed that it was just mine that was having this blurring part like every 5 minutes so it was disrupting my concentration on the movie."
Pros: "Good leg room"
Cons: "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."
Pros: "The price."
Cons: "Legroom entertainment show selection remote control {very poor} Food"
Cons: "The boarding was long drawn out process, done in two stages that started 2 hours before departure! Why does it have to be this painful?"
Cons: "This flight did not happen. It was purchased fraudulently and was caught by Emirates. Please remember all my contact information from your website immediately."
Pros: "Crew was friendly, food was good and entertainment great. Space between front row seats in economy class was good."
Cons: "all good."
Pros: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Cons: "Just the coffee was terrible lol,"
Pros: "Nice new Boeing 737 with great movie choices."
Cons: "Boarding in Phuket was late and disorganized. The walk from arrival gate to baggage claim was over 1 km. Meal service ran out of chicken (but had vegetarian)."
Pros: "Beautiful aircraft flight attendants speak 19 languages additional leg room fabulous entertainment"
Cons: "only had jetblue as partner and when my flight had to be changed it presented a huge problem- they need more US partnerships to provide better options"
Pros: "Emirates is an airline that knows how to pay attention to the details. Amazing airline."
Cons: "The ground few in Phuket - specifically the check-in desk did not uphold the standards of Emirates. I felt like I was too much of a bother for them."
Pros: "E v e r y t h i n g ..... I understand now why they are the number ONE airlines in service. We travel enough to see the BIG difference. Thumbs up. Please don't change !!!!"
Cons: "Nothing"
Pros: "Good entertainment"
Cons: "Stawardess took too long to collect trays after we had eaten.at least two hours."
Pros: "After my request for vegan was apparently not put through, the crew bent over backward to find food for me - even giving up one of the crew members vegetarian meals. They even made the effort to notify the next leg of my trip (even tho that effort failed.)"
Cons: "My request for vegan food was lost."
Cons: "Emirates cost cutting is beginning to show on the menu. Used to be excellent food, now average at best compared to other top-end airlines."
Pros: "They still catch my attention, and while traveling with them I continue to enjoy this airline."
Cons: "As per my Oslo - Dubai review (read there for more details), they cancelled my flight, put me on a flight a day later, and then left me with the bill and the inconvenience. This was the connector out of Dubai and back to Johannesburg. I've flown with them many times and I've picked up one or two small cut backs they've made like no hot towel when you get onboard, only before your arrival, and the meal seems a little more slimmed down (but still pretty tasty), They used have one or two extras which they've now taken away. Not sure why?"
Cons: "Rude and racist cabin crew!"
Pros: "The entertainment system, the items handed out for our comfort, the food, the attention."
Cons: "The problem which happens when the person in front of you leans back his/her seat. It makes watching something on the entertainment system very difficult!"
Pros: "The crew member was excellent,she went all out to make my journey easy and comfortable.I have sent an email to her superior,please use her as an example.if all attendants can serve and see to passengers like her will be beneficial for emirates"
Pros: "Friendly staff awesome planes wonderful experince"
Cons: "Service was a bit slow. Drinks and food took quite sometime to arrive."
Pros: "It was a smooth flight"
Cons: "It was ok"
Pros: "The food was delicious, and I received the special meal I had requested with no problem. Again, great selection of TV shows and movies."
Cons: "The crew seemed a bit put off, just not very friendly. Maybe something had happened that put them all in a bad mood I'm not sure. Despite this they did help people without complaint, but you could tell they didn't want to be there. Again on this flight the TVs were an old model that was difficult to use, you had to push really hard and finagle your finger to get it to read what you were pressing."
Cons: "The crew wasn't as attentive to me as they were to the gentlemen on the plane. Felt a ignored quite a bit."
Pros: "The courteous and friendly on-board service, spacious seating and clean men's rooms were the best part of the journey. The smiling stewardess were outstanding in creating a happy environment. I will consider Emirates for my future travels."
Cons: "Coffee was ok but could be better."
Pros: "Granted I was tired after being in transit for 24 hours, but this final of 4 long-haul flights was a real bummer compared to the other flights. Boeing 777 packed to 100% capacity."
Cons: "Really cramped and squished compared to other flights. Toilets at DXB were filthy (I searched around for the cleanest, which was still disgusting), with the cleaning attendant standing around in the restroom doing nothing. Duty Free shops really expensive compared to European airports. Meal on board (breakfast) was really terrible (and that taking into account that airline breakfast is always bad), really the worst I've ever had on a plane, even the Croissant was chewy and very dry. Emirates has become a massive sausage machine people-mover. It has loss its finesse and exceptional service."
Pros: "Everything"
Pros: "Flight attendants very very helpful in fixing some kind of mechanical error with my overhead light. When it was stuck on and the remote didn't work, they figured out they could reboot the system and turn it off. I'm glad I had my own headlamp so I could read during the flight, but overhead permanently off was much better than permanently on! I'm very grateful for their persistence in finding a solution. The agents at the Seattle location were very helpful assisting with our baggage problem, caused by Emirates gate agents in Dubai"
Cons: "The worst part of this trip was the surprise demand at the gate in Dubai that we check our duty-free liquor in a bag at the gate. There was no warning, no packaging to help protect our purchase, and no recourse We arrived in Seattle to find a liqour soaked bag. The liquor, of course, was a special gift and something we cannot simply repurchase. Very disappointing experience, especially after hearing good reviews of Emirate Air's generally good baggage handling and policies. The agents in Seattle helped remedy this, but it is a big hassle nonetheless as we arrive home to be dealing with damaged personal electronics and finding receipts all while jetlagged and getting back to work. my overhead light broke on the flight! but the flight attendants were very helpful and found a way to turn it off so I could sleep."
Pros: "The staff were wonderful and efficient. The toilets were clean and the food was much better than my first flight with emirates although the portions were small on the main meal with only four spinach ravioli offered in a tomato sauce."
Cons: "Passengers do not fit on to their seats and overflow into the space you are occupying which is so tiny as it is. There is not enough room to even reach down to pick something up if you drop it. Overhead lockers are full. I think planes either need to be redesigned with sleeping compartments (such as the second class compartments the trains have) for overnight flights or seats need to be slightly larger to make up for the fact most people are larger today."
Cons: "THe Hostess was not attentive and had to ask for things a few times. No goody basket was given although some pax did get it."

Flight delayed a lot for unexplained reasons Wrong Baggage carousel number announced in the plane caused unnecessary delay at baggage claim

Etihad keep cancelling their flight just by a email and without rescheduling. It happened to more than four times and every time I had to call them for rescheduling. Really bad reservation system.

Pros: "Great flight....enjoyed it thoroughly....."
Pros: "Ok"
Cons: "Comfort"
Pros: "Seat was not super comfortable. Crew was excellent."
Cons: "There was no online checkin or any ability to choose seats on your app."
Pros: "The seat were comfortable."
Cons: "Crew was cold and and very matter of fact. The food was very so-so. The food items have to be purchased other the food trays served unlike Turkish Airlines and Kuwaiti Airlines."
Pros: "Amazing crew"
Pros: "Entertainment and food were not bad."
Cons: "The plane was an old aircraft, crew could have behaved more kind, and the plane’s seats need to be replaced they felt like sitting on cardboard."
Pros: "The flight entertainment system was fantastic."
Cons: "The flight had onboard wifi which was awesome to be able to be online during the flight but it did lack the level of service expected. Everything on the flight was fantastic except the wifi which kept dropping out"
Cons: "Disasterous! The flight departed 3 hours late because of some mechanical problem. So missed connections in Abu Dhabi, although Ethihad could have held a later connection to BKK for just about 20 minutes for us to board. The huge hassle getting lodging from the airline to take an onward flight the next day. Your staff would not accommodate us at the airport hotel so we could avoid the need to obtain a visa, which takes a minimum of 3 hours wait. We finally gave up on the visa and decided to just stay up overnight at the airport. That caused one kind Ethihad staff to finally make issues us an authorization for the hotel at the airport. We would never fly your airline again."
Pros: "services are good. flight is on time."
Cons: "Movies don't work properly."
Pros: "Quick boarding, on time , provided water and sandwich on a 1 hr flight free"
Cons: "Nothing everything was excellent"
Pros: "Stewardess and stewards were courteous"
Cons: "Long and laborious boarding in DC and Abu Dhabi."
Cons: "Breakfast quality was not good .In breakfast they gave vegetarian food .Flight departed late by one hour ."
Pros: "Very good vegetarian option, the crew dealt with a difficult patron quite well."
Cons: "Since we boarded so early and the process was long, I was lulled into a false happiness that I had a row to myself that ended up being filled at the last second before the doors closed."
Pros: "I like the treatment given in the flight from Dubai to JFK and vice versa"
Cons: "The Connecting flight from Dubai to New Delhi was full of chaos. You should consider females seat priority while allocating the seats. I was so uncomfortable sitting with a person who was drinking whisky repeatedly and also please take care of the smell in the aircraft , it was really bad in the flight from Dubai to N Delhi Juice should have some more options"
Pros: "Nice 777"
Cons: "Quality of the food very bad"
Cons: "Seat and space"
Cons: "Long story, short, they stuck us with an astonishing $350 in baggage fees, $175 each way, for having ONE checkin bag, weigh approximately 35 pounds, for a one hour flight. Sheer thievery."
Pros: "As I said, the crew and facility were pretty good. But the bad things really ruined the trip and pissed me off."
Cons: "First of all, I tried to purchase the on-plane WiFi. That didn't happen, as I was told there was an error in purchasing and I didn't end up getting any connection. Yet when I got off the plane, I realized that I was nevertheless charged for $12. This was definitely annoying, and they still haven't gotten back to me. Secondly, which is very frustrating and infuriating, was the fact that not only was my checked luggage delayed, they did not call me or reply to my emails with any useful information on my luggage's situation. To this date, I have no idea where it is, if it's lost or damaged, or when can they deliver it to me. I had all my clothes, my DSLR camera and gifts in my luggage, and I had to buy a bunch of stuff in the next few days because I didn't have those things. It has been more than a week, and they still haven't gotten back to me on anything. For this reason alone, I think they totally deserve a poor overall rating, especially because I chose them in the first place because I trusted their good ratings."
Pros: "NOTHING!"
Cons: "Abysmal experience on our return flight! # Abu Dhabi Airport is so outdated and an embarassment compared to the other Regional Airports # Boarding procedure still shambolic # A330 seems old and uncomfortable - even though it is a new plane # Cabin Crew so unfriendly and sour # Toilets again disgusting within 30 minutes after taking off # Food still shockingly disgusting # Onboard entertainment still inferior to Emirates/Qatar/etc."
Cons: "Flight was delayed for around an hour, without any prior notice."
Pros: "Really nice crew and helpful. Food excellent"
Cons: "Older plane and a bit cramped for a longer flight"
Cons: "After I had run from one end of the airport to the other to go through customs and catch my connecting flight and boarded with 15 minutes to spare, I was pulled off by one of your officials and was not given a reason as to why. The flight attendants were talking about sweeping any areas of the plane that I had been in. It was when we had almost reached customs that I was informed that another passenger who was stuck in Customs had mentioned my name and that is why I was pulled off. So, I was treated like a criminal and questioned and threatened by the customs official who went and searched my belongings to see if I'm lying about what I brought with me. They then tried to get me to fly with the other passenger just because we knew each other, even though I clearly and repeatedly told them I am not traveling with that person. I suppose this isn't all Etihad's fault, but if you are pulling passengers off of your plane, don't ignore their questions and treat them like criminals. Also, when I got back on, the filght attendants were unsympathetic about my situation and smiled it off. It ruined my whole flying experience. Also, the buttons to adjust A/C and call flight attendants was really high up and hard to reach for a petite woman."
Pros: "Crew was good. Food was OK."
Cons: "While going Airport staff was not at all good at Chicago airport. I had a carry on bag, which I had been using in all other airlines as carry on for last couple of years and never was told that the size is not right. I was asked to either check in carry on as extra baggage and pay $300 or put my carry on stuff in my other checked in baggage and pay extra for over limit $120. And I have to trash my carry on of $80 value. I was not at all happy. I noticed in the flight so many passengers have the same size carry on, which I have to trash. On my return journey from Delhi to Abu Dhabi I was talking to a woman in the security line, who was sharing the same experience and she told me that they charge her $400 for one extra suitcase. To me that was shocking as how come I was asked $300 for extra checked in bag and she was charged $400. No idea what kind of policies Etihad has for extra baggage. I would like Etihad management to pay attention to the airport staff dealings with customers."
Cons: "From Washington to Abu Dhabi was terrible small sweats less room for leg's."
Pros: "Was impressed with the entertainment, informative and comfortable"
Cons: "It is imperative that the crew insures that the safety measures and instructions are adhered to... But I must say it wasn't so... For instance a passenger in my ile was busy on the phone while we were preparing for for take off... And he wasn't the only one... Unfortunetly... Safety before all... Thank you... Will fly with you again..."
Cons: "The seats we had were very hard to recline. For the first 8 hrs of the flight w my sister and I could not get the seats to recline The flight attendants would pass us by without asking we wanted anything to drink. We felt totally ignored particularly dine we were seat in the center two seats in the middle section."
Cons: "Customer service in Abu Dhabi was terrible. The flight itself was average at best. It was nothing like I expected. I will not fly Etihad again."
Pros: "Service"
Cons: "Chai ☕️ should be good"
Pros: "Comfort on such a long flight was much better than other airlines. Food was great"
Pros: "All aspects"
Cons: "Food could have been spaced out more evenly during the flight. First meal came out like 3 or 4 hours into the flight, second meal came out like 8 or 9 hours after that"
Pros: "Not much"
Cons: "Crew was rude, very offstandish. We asked for vegetarian meals online. Crew acted like it was our fault for being vegetarians. My wife asked one of the stewardesses for water and she never brought. When we asked for it again she brought it and said "here" like she was bothered to have to bring water."
Pros: "Just average flight, nothing so special"
Cons: "the flight was so overbooked that I had to stand in the queue for an hour for check-in, All the overhead compartments were full and I could not put a small bag in it, the crew even did not bother to help me with it. Ultimately I had to stow it beneath the seat. The seats were so cramped"
Cons: "On the flight to and from Abu Dhabi from DC, both planes had a mechanical problem with the toilet seats. The seats would not stay up, so they would come crashing down onto your spine as you were seated, which was painful. The only way to avoid this was to hold it back as you sat, which required you to twist around. This whole experience was uncomfortable and unsanitary. On the Abu Dhabi to DC flight, the toilet was self-flushing, as well. Except that it also malfunctioned and flushed every time before I stood up. This was an unnerving experience."
Pros: "1. Consider improving vegetarians food options. Particularly from Chicago to Abu Dhabi & Abh Dhabi to Chennai was unsatisfactory. Jet airlines also served horrible vegetarian food between Chennai and Abu Dhabi 2. Excessive connection times at Abu Dhabi & also in Chicago/New York. Consider reasonable connecting times (3-4 hours). 3. Relatively long time for check in"
Pros: "poor seating, too close to each other and seats too narrow for long hours of sitting in an international flight Overall, the Crew had good attitude but appears overworked and very minimum service - no attention given to making the long flight pleasant (just bare basics, I was surprised) Food & beverage service and frequency inadequate."
Cons: "It appeared, not enough thoughts given for little details of comforts to make these long flights comfortable / pleasant enough that people want to return. Announcements often illegible and too soft to hear"
Pros: "Nothing"
Cons: "Touch genital no good food rude air hostess and staff"
Pros: "Fantastic crew! Good selection for tv, food was good. Baggage checked all the way through, no problems or complaints at all. Will definitely fly Etihad again."
Pros: "i have nothing to like in the flight."
Cons: "no service you can call ten time if they come one time you lucky.very very roud crew and very discrimination place.also when i was fly los angeles to abu dhabi the guy name muhammad threat me many time for food he made mistake on my food and top on that he was threating me i hope some one in this air line take care of this but i'm not sure any one going to care for this and he was saying he is supervisor."
Pros: "Friendly staff"
Cons: "They need better food"
Pros: "All ok."
Cons: "Seats seem pretty short. Only half my leg fits on them and I am not a tall person."
Pros: "Chair was comfy"
Cons: "crew were unorganized & rude Videos were very old & not updated for long time at least 3 yrs old"
Pros: "Punctual"
Cons: "Nothing not to like."
Cons: "The flight from Riyadh ALWAYS leaves late. Arabs have so sense of punctuality."
Cons: "Coldest flight. Everyone was freezing. Whenever I asked a question, I felt the crew members didn't want to be there. My seat couldn't recline so I had to ask if I could move and the staff member seemed annoyed. Compared to other planes, there isn't enough room between seats."
Cons: "The comfort for a long haul flight is never great, but the seats were exceptionally small and cramped (and I am a small person). The in flight internet I purchased but was unable to use after being charged for more that one email -- it went out and stayed out. $22 down the lost unless I can get refunded, which I have requested. If Etihad doesn't refund me, I will be taking it up with Paypal as well as other review sites and business channels."
Pros: "It's a long flight, I don't know how you could improve the comfort factor. The crew were friendly and helpful."
Cons: "More water needs to be offered."
Pros: "Seating was comfortable in the exit rows"
Cons: "The size of the plane results in long delays to use the facilities due to the number of people on board"

the seats were comfortable and the crew were outstanding

It didnt happen. The flight was

Delay. Long wait in line. Poor communications.

Cons: "Exiting passengers from the rear exposed the entire flight as people had to walk past those seated from the back to front. Great social distancing and we'll done British Airways"
Pros: "No and no."
Cons: "Very crowded in.club class. Way lower standard for business class as compared to the other airlines."
Pros: "Crew was friendly and everything was perfectly on time!"
Cons: "4 hs delay"
Pros: "The flight was on time and landed early"
Cons: "The bags could have come out earlier and the food could be better"
Cons: "I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her."
Pros: "Leg room fantastic"
Pros: "The crew were very attentive and there was a large variety of in-flight entertainment."
Cons: "I am not a heavy set guy but the seats were unreasonably close to each other, this meant that when you eat a meal your elbows push into your sides making it hard to bring food to your mouth."
Cons: "Direct flights to and from South Africa to USA not via Middle East"
Cons: "Very narrow seats"
Pros: "The crew, the food and the smooth journey."
Pros: "Nice friendly crew, happened to mention it was our anniversary and they kindly presented us with a glass of champagne from the posh end!"
Cons: "Seating is a big problem. I am only 192 cm tall and cannot really fit my legs into the space. Have them out in the corridor"
Pros: "That the flight was on time."
Cons: "not applicable."
Cons: "Seat was broken. Reclines without requesting. Tray also needs attention. Seat 15C"
Pros: "Quick boarding."
Cons: "Nothing. Pretty good for a short trip."
Pros: "Crew, food and entertainment"
Cons: "The comfort of the seats"
Cons: "Better business class seats"
Cons: "Delayed, twice!"
Pros: "New Years flight... very special. Great staff and grear entertainment on board"
Cons: "The flight data was not showing... could have been interesting especially on a New Years flight"
Pros: "This was a charter by BA. Airbus A320 with amazing legroom. Was slightly annoyed by them not having coffee ( to wake me up for the drive home) but I suppose I get why they weren’t serving hot beverages."
Cons: "The beverages thing above."
Cons: "Don’t like the business class seating configuration. The entertainment system played up and only worked in half the cabin. They tried to fix it without success"
Pros: "The A380 is roomy with large overhead bins. Its quiet and smooth. Flight was on time!!"
Cons: "It was impossible to select a seat in advance. I could not even get to seat selection at online checkin. It was very frustrating. When I went to BA in London and Los Angeles they said it was responsibility of AA and when I went to AA in London & Los Angeles they referred me back to BA. Why can I not choose seats like on other airlines????"
Pros: "BA in South Africa run a clean efficient airline. Planes are new crew well trained and food is good."
Cons: "Preseating totally random no matter your status. Booked state of my choice well in advance and was presented at the back of the plane on check-in"
Pros: "I liked that we landed 30 minutes in advance for both flights to and back, compared to the other parallel flight via SAA which was delayed 2 hours when we arrived back."
Cons: "I didn't like the cheese roll I asked for as the whole roll and cheese was literally stuck to the bottom and parts of the bottom of the roll were mushy. The staff were professional but lacked personality and seemed a little hollow."
Pros: "I liked the seats that I got. Staff were friendly and it was a comfortable flight overall."
Cons: "There wasn't enough drinks (water etc) coming around after meals."
Pros: "Boarding was smooth as well as the flight."
Cons: "Seats are not as comfortable as the 747 ones."
Pros: "Food was tasty"
Cons: "Was delayed"
Pros: "Quick and efficient boarding."
Cons: "The way that the crew (both in economy on right of plane) spoke to, and handled sensitive situations with several of the passengers in a loud and rather rude manner. This is not the British way that I have been accustomed to on previous BA flights, and is rather upsetting. The crew were very abrupt in general, and did not have that seasoned and polite demeanor which I expect from BA."
Pros: "BA moved me on to the Kulula flight without any fuss and gave me a meal voucher."
Cons: "I got to the airport to find that my 19:15 flight had been delayed to 22:15. I hadn't received any notification from BA and still do not know the reason for the delay. The only other option available was for BA to put us on the 20:20 Kulula flight to Lanseria and then shuttle us from Lanseria to OR Tambo. It really is not pleasant to get back home so late on a week night and not even be given any warning or any reason for the huge delay."
Cons: "Quality of food"
Pros: "Crew were excellent. Very friendly and helpful."
Cons: "Boxes under the seat in front took up legroom (but it did ensure good entertainment options). Could have offered some more drinks."
Pros: "The staff was great, friendly, helpful and professional."
Cons: "I thought the food lacked imagination, was skimpy and too hot. I burned my mouth several times. I really do not like having to pay for a booked seat. I have special needs at my age and so booking early is how I typically make sure I can access the bathrooms easily without climbing over sleeping passengers. I picked flight for the price, but in the end I should have stuck with Delta, KLM and Air France and got the extra miles as with seat bookings and only one bag allowance, what I ended up paying did not make it worth it. Oh well, live and learn. Seats were tight, anyone bigger than me would have really struggled."
Pros: "Friendly and helpful crew"
Cons: "My wife and I having to sit in separate seats when there were seats available next to each other. Being charged excess baggage when one suitcase was weigh under weight"
Pros: "All the normal stuff of flying domestic."
Cons: "The way that my brand new suitcase was damaged on the flight and BA just said that handles are excluded from bag damage. Thus, they can do what ever they want with your bag's handles, manhandle it and not take any responsibility. My suitcase was clearly damaged by the way it was handled since i booked it in till i received it again and they just said sorry...there is nothing we can do for you!!! Now that is is poor customer service."
Pros: "I have physical limitations and required assistance stowing overhead luggage and help getting out of seat. Crew were terrific. Wheelchair assistance also great. Travels on my own."
Pros: "Good leg room, decent film selection, more than enough attention from flight crew."
Cons: "It's airplane food so my expectations are not very high, but the vegetarian option that I had seemed especially bland."
Pros: "Made up for time due to a big tail wind"
Cons: "Took off late and had to wait 45 minutes for luggage"
Pros: "Flight was on time,actually ahead of time."
Cons: "Aircon was not efficient. Very hot in the plane."
Pros: "The space on the A380 is nice, comfortable seats, and the crew was very considerate"
Cons: "No between meals drinks (like water, etc.) or snacks left out on this 11 hour flight. The seats are still a bit close together... for the comfort of a long legged man behind me, I was not really able to recline my chair at all."
Pros: "Aside from the typically narrow seats, the service included all the hallmarks of higher-tier service, such as hot towels, cloth napkins, a good meal, and so on. The crew was attentive, as well."
Pros: "Timely."
Cons: "The airplane was really old. The screens wouldn't start for a really long time. Very, very few options for movies and the screen and sound had terrible quality. Food was not really good."
Pros: "Staff was extremely friendly"
Cons: "Seats were too close and comfort was hard for the long flights. I wish premium economy was better explained to one world partners prior to booking so there would be access to better seats."
Cons: "$100 just to choose a seat ? $100 for a 2nd bag? A Kellogg's bar for breakfast? Shame on them."
Pros: "Strong tailwind brought us in 30mins ahead of schedule."
Cons: "Nothing. Was a smooth and friendly flight. Cabin crew were courteous and efficient."
Cons: "Took forever to serve cold drinks and food. Said we were going to have a short flight due to tail wind so they would not serve hot drinks. Mean while we landed at the expected time of arrival."
Pros: "Great food. Ground staff were very accommodating."
Cons: "Flight crew attitude. Cramped seating."

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Phuket City - South Africa Flights

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South Africa - Phuket City

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