No kids provided. Instead we were told to have contacted the airline that we have kids and require kids meals. We were not the only ones who inquired about kids meals. It’s odd. Emirates and other airlines give kids meals as standard and before the adult food comes out. The rice in our meals was gluggy and under cooked. The chicken was also raw. Sadly not the best experience with Finn Air. The hostesses tried to compensate with the snacks and drinks but missed the mark by a long way. Especially when paying Emirates/Qantas prices
This was my first time flying with Emirates. Overall, the experience was very good. I thought the seats in economy would have been a bit more comfortable, but, they seem to be on par with other airlines. The food was excellent and very satisfying. If you can afford it, I would definitely suggest upgrading to at lest premium economy seats for long haul flights.
I lost my lock from my luggage, I don’t know someone took something from my bag.
We loved flying with Emirates in business class, the staff were fabulous, going above & beyond
Wifi was not operational for the whole trip. Other than this, flight was well received .
Emirates is superb service. The A380 was very comfortable. The cabin crew is really helpful
First time and very memorable, the finest flying experience ive ever had
Boarding for business class passengers can be improved. Also, when debarking the aircraft, Economy passengers are let off first due the way the configuration of the cabin upstairs.
The boarding process was smooth and the stewardesses were nice. Some delays with drinks at the end of the flight, but no issues.
Comfort good. Service as usual poor. Cabin temperature as usual too cold, about 15 degrees
I was in a middle seat where I felt a bit too cramped otherwise the trip was good
Headwind delayed our flight which wasn’t the airlines fault
The food wasn’t good at all. I skipped meals .
Food from Surabaya was below average but from Singapore is much better
Construction at PDX resulting in very lung walk from the rental car to the gate. SFO, extremely long walk between terminals to get to connecting Singapore airlines flight. My smart watch recorded a total of 3 miles.
Loved the airline with the exception of their carry on limitations. They enforce a strict 7 kilo limit for carry on baggage which is ridiculous. We traveled from SFO to SIN with carry on with no difficulty yet when we checked in Delhi they forced us to check the carry on bags. The weight of our carry on bags were 11 and 12 kilos and while they exceeded the limitations set by Singapore Airlines they were well under weight limitations set by may other carriers. Interestingly my wife and I were each allowed two 22 KG bags to check in addition to the 7 kg carry on for a total weight of 102 KG's. Our total weight with the one bag we planned to check and our two carry ons was 46 kgs.
So happy I flew with Singapore Airlines. The customer service is top notch. I am terrified of flying and the staff made me feel so at ease. Will only fly Singapore internationally moving forward.
Food could have been better. Too many passengers getting up and down all the time.
Flight from SFO did not include entertainment as it was not working the entire duration of the flight. Was informed that there would be a $350 voucher for the inconvenience. Uncertain how the voucher will be provided.
Check in was easy through self-check-in kiosks just like domestic flights. Staff onboard were fantastic. Some "book the cook" good options weren't great, others really good. Entertainment options a bit limited to what I've experienced on Qantas. Overall a good flight though, especially for the price.
No internet on flight, which makes log travels really hard.
they ran out of fruit for breakfast and so I just had a yogurt instead. other than that the flight was good
Great as usual, some delays but well communicated and made up for in the air
Business class points redemption - good value for points paid, dubious value if out of your own pocket, domestic class business product okay for this length of flight. The flight left and arrived on time, crew were good, aircraft was a bit old and tired, but still miles ahead of their competitors in Virgin and Jetstar.
I tried to check in online but was unable to do so. I stood in line for nearly two hours to check in. American Airlines was understaffed. When I finally got to the kiosk to check in, I was still unable to check in. No AA staff was available to help. Finally one of the airport security agents who was helping passengers became of lack of AA Staff told me: “I think the reason you can’t check in is that you are starting your name with an upper case letter when you write it. Just write it with all lower case letters.” That did allow me to check in. HOW COULD ANYONE POSSIBLY KNOW THAT IF THEY USE AN INITIAL UPPER CASE LETTER TO SPELL THEIR OWN NAME, AA WOULD NOT ALLOW THEM TO CHECK IN?????? Then I had to wait in line over half an hour again to drop off my baggage. Although I arrived at the airport 3 hours early, by the time I got to the gate, they had already started boarding.
The wifi was out. Otherwise it was great flight. Richard, as CSM, was excellent.
Traditional economy class. Not a full flight so spare seats. Food and drinks were good
Was bumped to a later flight because of inefficiency on part of the airline.
Inflight entertainment, poor that there are no headrest screens on aircraft used for an international flight.
The Emerits/Qantas flight was cancelled to Wellington. We need a refund. Had to buy another airline ticket. How do we get the refund. Still not in Wellington.
The food options were beef or veg, No alternatives for Hindus, that don't eat beef...
Flight was on time Seats ( business class) are terrible- you keep on slipping down as it doesn’t lie flat Food service is like economy class. Meals ( still wrapped in plastic) are just dropped in front of you
On time flight; otherwise not impressed by the check- in- purchased business class and the aircraft was downgraded; no refund given for the difference. Told I could access the lounge due to the above and was questioned by the lounge check- in person who was not friendly
Flight was cancelled with no notification until I reached the check-in desk at the airport. I also got downgraded and they lost my luggage.
Very bad. Linda the hostess was very rude all the time
Very bad, Linda the hostess was very rude all the time
The flight SA227 on 2nd March Sao Paulo to Cape Town was delayed by 3 hours. All other flights leaving Sao Paulo left on time. We were told that we were waiting for push back and a routing from Air traffic control. I don't believe this, what was the real reason for the flight delay?
I think more immigration officers at Or Tambo- I spent 90 mins in a queue before I can assisted and most people missed their appointments and meetings
Not sure it was a basic airline so nothing much to like but what was annoying was they delayed so much we missed our connecting flight and we had to almost fight to be out on the next flight and also even get food
Everything the crew werr nice and helpful plus the food was good
Paid $10 for wifi for full flight duration and the wifi wasn’t available after initial 2 hours
I prebooked a comfort plus seat on this flight and therefore the flight was comfy. I got the correct seat in the correct section of the plane that I have booked, that's this. Flight was comfortable. Staff were average on the flight, appearing to be rushed and short in engagement with travellers, perhaps this to maximise there rest time on the flight.
First keep the airline as you promise. Reason for travelling from Orlando to Tampa is to go with Qatar Airline. We end up with American Airline. As expected the service was horrible.
Awful plane to Tashkent. Not even possible to sleep. In business class does not even recline fully
Qatar Airways did a very good job. Flights were slightly delayed with boarding but pilots made up time by arrival. The food was OK, no better or worse than other airlines. Although it would be nice to have three meals during 16 hours flight instead of two.
The only thing that could have been better, is that the food trays get left way to long after a meal. We had a snack 8 hrs into the trip, and they left us with the boxes and cups for way too long. It is not fun being trapped in your seat unnecessarily
Our male flight attendant was top notch - wish I could remember his name. Boarding is never fun when I have to ride the shuttle to the middle of the tarmac and pull my carry on bags up the stairs to my seat. My knees are banged up and my shoulders give me pain, so the flight started off poorly. The seat leg rests don’t recline completely so that makes is difficult if not dangerous to get in and out of the middle seats. The entertainment system touch screens prevented one from seeing the options. They are old and the software needs to be updated. I was on six planes in the last two weeks and able to see the flight progress without any stress. Couldn’t watch anything else. I do like Qatar Airways, just not a fan of a few things.
Seat experience average as they use old 777 for must flights despite full load. Qr fares are higher than other airlines for same routes so they should at least upgrade the planes . Food is average and same dishes for months on most routes I travelled at least - the Arabian rice dish “Maqboos” on every flight for months - I am sure there are other food Arabian dishes ?? It’s become boring ! Crew is always good which makes up for these things but hey confirm us what we need
Doha airport is huge , takes long time to reach gate .
Do not overbook flights and kick out confirmed ticketed passengers :-(
