R13 525 Find Cheap Flights to Sarajevo – Compare and Save

It was on time and we arrived safely—that's a good thing. Other than that, my son's seatback storage pocket was ripped and couldn't hold anything, and his footrest was stuck so he couldn't use it. You pay extra money for allegedly more comfort, but the plane was old and the seats were broken. No drinks were offered in the beginning like in other premium economy settings, no hot towels. It was really basic and nothing more than economy other than three times the price. Very disapointed. My food tray was VERY dirty—I couldn't even eat anything after seeing that. I will try to avoid SWISS in my future travels

The premium economy seat was the wurst one I have ever experienced

Close was excellent. Comfort was very good. The food was marginal.

The noise in the plane made the highest level of sound in the entertainment system ineffeective. The leg room was better than most flights bu the seats are not made for comfort. Food was ok but nothing to look forward too.

I can’t even the whole trip was a catastrophe

The flight was generally good but was delayed departure meant a very late arrival for a connecting flight.

For the price of the ticket it's probably the best service in the world

seats are too tight and uncomfortable everything else went well.

The Zurich airport is a disaster with to small trains running between the terminals, the trains was overfilled (not good in Corona times). It was no directions in the airport with proper lines so you did not know if you ere standing in the right line. They checked your passport 3 times in the airport = a lot of standing in line. Service on the plane could be a lot better, The cabin crew could have offer more to drink (water, coffee, tea), the food sucked.

Horrible experience. I was apparently picked at random for a security screening - that was the most demeaning experience I have had in my life with a guy poking and prodding and having me take off my shoes, move up my pants so he could swab my legs - telling me I couldn't bring more than some quantity of cookies - I had 3 boxes of cookies in my luggage. In the end he did let me keep them but that was really uncalled for. Harrassment in the name of security.

Food wasn’t good but not their fault as I should have pre selected

Cancelled with no notification and no assistance from ground staff re options or rebooking, where to stay or how we could get home to LHR.

One of the best flights I have been on in a while.

they have cancell the flight for no reasons and 24 hours my parents were in the Airport they did not give them any hotel any food, I hate Turkish Airline.

Their weakness is in boarding. Business class rarely boards first and there are no announcements explaining delays, so customers are always left waiting and wondering why boarding has paused.

My experience was amazing. Very friendly hosts and impeccable service.

Everything was great except the meat served was tough and overcooked!

On the positive side, Turkish airlines had a direct flight from Dallas to Istanbul. The check in process was fine and the flight crew was very nice. In terms of improvement, despite paying for better seats, the seats were very cramped. The food was terrible.

Friendly cabin crew and the flight was on time. Would recommend toanyone

Our charging and WiFi were not working in our business class seats, even after they "refreshed" it.