Great flight. WiFi worked great and the crew was awesome.
Great flight. WiFi worked great and the crew was awesome.
No entertainment system or wifi on a 12 hour flight. They failed to include GF meals And snacks as requested on my ticket so I had very little available to eat. Crew seemed indecisive.
IT WAS A LONG TIME SINCE THE LAST TIME I TRAVELED. I THOUGHT I WAS TO BE LOST BUT EVERYONE WAS PRETTY NICE WITH ME AND MADE MY EXPERIENCE NICE. THANKS
Terrible! After boarding we were stuck on the plane for 3 hours with no air circulation during a heat wave.
Comfortable and efficient crew. But did not have my ginger ale
Food was very very bad! Same flight from US was amazing with great food but the food prepared for the flight from Cape Town to New York was not eatable. The crew also did not smile once. They all looked like it was a shift they had not signed up for but were forced to take. :(
Crew were fine, drinks and snacks were as well but we were delayed for around 2 hrs which made our entry into Mexico delayed as well with the influx of arrivals at the same time. Sort of wasted our first day of vacation. We left Pittsburgh at 630am and did not arrive in Mexico until late dinner time.
Boarding process was well organized and orderly even though flight was fairly full. Water bottles were provided during boarding which was great as I drink a lot of water. Bathroom was not as clean as it could have been but was acceptable and fairly dry. Food however was mediocre. I have had better food on 2 hour local flights in other countries.
All planes flying to Mexico City are very old. Seats don’t even have power outlets.
Staff friendly and app worked really well. Modest delays were frustrating