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More leg room and comfortable seats at least for long flights

Superb experience. I hope they bring back the fast track option at Heathrow immigration.

Overall good but one thing I didn’t understand is why they didn’t allow me to pick my own seat.

Check-in process at Bengaluru airport was atrociously slow. Emirates should allow baggage drop option after online check-in and verification of documents. The rest of the flight was quite good and we didn't have any complaints.

Excellent airlines. I highly recommend using Emirates. Its my number 1 airlines

The individual attention the crew gives to passengers is commendable and I find them positively helpful.

Food was not eadable. Testless and not apealing. order for indian vegitarian, recived spice less. combination of main course and side iteams are far away from traditonal food, serve less iteams. , but eadoble. Thanks

Over all good service but from Dubai to Delhi horrible service. Not happy

Meals was mis-served inspite of selecting vegetarian food! I was served non- veg in both flights ie., IAD to Dubai and Dubai to Hyderabad. Staff was not that friendly

For such a long flight I feel the spacing of seats could’ve been better to make it more comfortable for passengers. Very little space to move & stretch legs.

Horrible experience. I was apparently picked at random for a security screening - that was the most demeaning experience I have had in my life with a guy poking and prodding and having me take off my shoes, move up my pants so he could swab my legs - telling me I couldn't bring more than some quantity of cookies - I had 3 boxes of cookies in my luggage. In the end he did let me keep them but that was really uncalled for. Harrassment in the name of security.

Overall a good experience, the flight was on time, the crew very attentive and friendly. However the seats are too cramped, there is no space, and as soon as the person in front reclines the seat, it's literally in your face.

We were very impressed with Swiss Air. The service was exceptional. Unfortunately, we had a baby behind us that screamed for hours. , It was a nightmare, though I completely understand that it was not Swiss Airs fault.

The two meals were plentiful and excellent. The drinks were continuous. Thanks, Crew very polite; however a bit "hazard" at the end as they were rushing us off; to prepare for the cleaning team and next flight. Baggage from Berlin was delayed; however through the apps etc; they kept me aware and informed.(.did receive my baggage about 36 hours after my flight arrival). Good experience; thank you.

We had to move to terminal 5 for the next part of our trip. Very un-organized and difficult.

It was a really long flight from Doha to Philadelphia and it was overall a good one. The one area that I would comment on is that there is a lot of single-use plastic and disposables in the meal service for American Airlines. It would be great to see more circular options in the meal service to reduce the amount of waste.

They shld improve and provide a lunch or dinner in an international leg

Boarding procedures are very tiring. We have to clear security twice for our connecting flights from Doha. Also every time we board flights we have to show boarding passes 5-6 times.

From home to the airport, you must mention the terminal ready.

Polite and helpful crew. My son developed fever. Crew members came and gave him medication and also came and enquired about his health several times.

Boarding process was terrible. Will not travel Qatar Airways if I had an alternative. The food was one of the worst, even for airline food.

need to improve management and air hostess services. Rest of it’s OK.

Qatar said few times that the luggage will be at the final destination but they were wrong. Please check where your port of entry is at the destination. This is where the luggage would be. The food was terrible.

Service and boarding is good in brussels But in Qatar, boarding needs to be improved and waiting in very big queue for boarding. Parents with kids needs to be given some priority also.

Just snacks, could have more options.boarding was good. Everything else was good.

Old cabine without flat bed in business for a 12 hour flight is not acceptable

They charge me for luggage which is was included on the ticket

Boarding was smooth and on time. The seat was comfortable and the entertainment worked. Staff were gracious.

Business class in the second leg - CDG-EVN was a disaster.

worst experience ever i choose my seat in advance and also have my seat selected in my boarding and the they told me that my seat has been changed without notify me

I have used Air France and KLM many times it will help if they change their menu's feel like it's been the same for years!!!, Especially the breakfast. Overall the flight was good and enjoyable.

We transited through Chad and what was supposed to be a 1hr 20 minutes transit time lasted over 4hrs. We didn't get regular updates until we complained. After a 10hr flight from Paris no form of refreshment given and finally arrived Abuja over 6hrs later and none of my bags came

Lost luggage, 2 bags were badly damaged and one of the bags came open.

The line at boarding was not well organized and managed

Crew was professional. Boarding has few seats . Since the plane was not full would have been nice to change seat on the internet

My baggage did not arrived with me. Took 3 days to get it after so may calls and follow up

Overall, terrific service, accommodations, and experience. Only reason comfort was rated lower was because it was difficult to keep a comfortable sleeping position for the overnight flight, but I also had an economy seat.

Entertainment catalog certainly needs an upgrade to include better and latest content. Food was not good at all - they need to cook something edible. Five starts to the crew and on tim performance of British airways though!!

Both mine and my husband's chairs were broken. Also it took 2 hours to get our bags after our flight which was wild.

Annoying customer pushing my seat did not make this pleasant.

Despite many attempts to work out a change, neither British Airways nor Kayak nor Chatdeal would allow us to cancel or change this flight so we lost all of the payments when we were not able to fly. Absolutely terrible customer service. We will never use either of the services again.

I travelled on biz class and f there is no water in the toilette to wash my hands I would expect to have this indicated somehow and not just finding out when I'm there expecting to be able to wash my hands and teeth. Also this is in general that it is always so rushy at the end of these kind of long flights. It is like we are sitting there for 9 hours and the last 1.5 hours just feels like I have time for nothing. Because food comes and at the same time we are close to destination everyone tries to pack their stuff and go to toilette and eat and everything :))) not that like I would know a good solution here I just wanted to raise this :)

No entertainment available on flight. Seating too cramped fir an average adult.

Biz class has a middle seat. 🙄. WiFi only for first class. No free seat assignments. Basically nickel and dime approach. They need to take lessons from Singapore Air and the likes. Never again.

Innovative boarding process using face recognition was flawless. Excellent food. Great lounge!