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Excellent service. I pre-ordered gluten intolerant meal and they handle it with care. They served me my meal before other people's to avoid crossed contamination. Thank you 🙏

Food was just okay, need to improve for other menu variations

The consistency with Singapore Airlines is fantastic. Crew are always brilliant and food delicious in business class

Wish the underseat compartment don’t have a restriction, can fit a personal item such as backpack fully like most Boeing

Service was top notch and the attention to passengers is great. Takeoff and landing was on schedule. Food selection is good

I was in a middle seat where I felt a bit too cramped otherwise the trip was good

The staff on the plane were attentive and friendly. The frustration with the cabin crew was that we were served second to special diet people. And, we were in economy section. The boarding staff was mediocre. Got scolded for requesting to sit with spouse on 14 hours long flight home. Was told they cannot break up families for us. Didn’t understand how we were denied sitting together as we are husband and wife. After many words of exchange, we were accommodated. Cleaning crew did a horrible job! Bathrooms were unsanitary or dirty from beginning of flight! Didn’t expect sparkling as its economy, but did except decent.

Food from Surabaya was below average but from Singapore is much better

Very good flight from Boarding to landing -efficient and comfortable with decent entertainment options

Construction at PDX resulting in very lung walk from the rental car to the gate. SFO, extremely long walk between terminals to get to connecting Singapore airlines flight. My smart watch recorded a total of 3 miles.