Find cheap flights to Interlaken
Top tips for finding cheap flights to Interlaken
- There is no major airport in Interlaken. It is instead served by Zurich Airport.
- Looking for cheap airfare to Interlaken? 25% of our users found tickets to Interlaken for the following prices or less: From Paris R1 104 one-way - R1 104 round-trip, from Salzburg R2 380 one-way - R2 380 round-trip, from Durban R10 410 round-trip
- High season is considered to be January, February and December. The cheapest month to fly to Interlaken is January.
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Top 5 airlines flying to Interlaken
Scores according to KAYAK customer reviews
Pros: "Short flight, seat pitch OK and food adequate. Good crew."
Cons: "Bus boarding always chaotic"
Pros: "The plane from Johannesburg to Doha was Fine but not as wonderful and comfortable As flight from Doha to Chicago"
Pros: "The foods on the plane and the time as they said it happened I mean no delay."
Cons: "The most thing the foods were hot and fresh."
Cons: "Same as above"
Cons: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"
Cons: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."
Pros: "Good legroom, friendly crew."
Pros: "Qatar airways is the best in middle East"
Pros: "Once staff were aware that my child was sick one staff member in particular regularly checked on the well being of my child."
Cons: "Crew only helpful when pushed to help. My child was sick and the cabin crew tried to give me food. I said that my child had just vomited but there was no offer to help me clear it up they just continued serving food to other passengers. I had to search for someone to help me to clear up and then I felt as though I was an inconvenience. I then had to look for someone to bring food for myself and other child. My other child is 1yr and 11 months and I was told they were only allowed baby food not a child meal. Although there were a few spare seats on the plane I was squashed into a full row with a 3 yr old and one year old on my lap. I appreciate that there may not have been any bassinet seats left but would have been helpful not to be on a full row as a single adult travelling with two small children. No offers for assistance with bags."
Pros: "Complimentary upgrade to business class."
Cons: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."
Pros: "The plane is very comfortable and the staff are friendly"
Pros: "I was actually impressed with the entertainment selection :)"
Cons: "The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep."
Pros: "Space, food, service, handling"
Cons: "That I could not and cannot retrieve my flight on the Qatar Airlines website."
Pros: "This airline cares about service and customer care. My son was not feeling well and they attended to him and made sure he was feeling good. They even suggested taking him to the clinic at the airport, yes the airport has a medical crew on site to treat passengers."
Cons: "Seats are crammed like US airlines. Not much leg room. But still far better than flying any US airline."
Pros: "Service of air stewards very friendly and polite"
Cons: "This goes for Qatarfigjta from harare to Doha and Doha to Washington DC and back. I am not going to give individual report on each one. Food - my daughter could barely eat anything and the vegetarian meals were stone cold most of time. It was hard to eat at Qatar airport because not only is the food terrible (Burger King and bad Asian food) but outrageously expensive. Our media system did not work for one leg. ** way to many ads on your media system. Every time you watch a new TV episode, you have to sit through 5-6 ads for stuff that is not interesting and the same each time. ** plane info on media system keeps reverting to Arabic even when English is indicated as preferred la gauge. We had to place our iPads in checked luggage for flights from harare to USA as we went through Qatar. *** I asked for quiet seats and was given seats near kitchen and toilet even though I booked in hours in advance. One leg had my ten year old daughter and I in different rows even though I checked in 4-5 hours in advance Of flight . ** staff moved my hand luggage without my permission and without informing me - it was stressful trying to find it."
Pros: "Food and entertainment"
Cons: "Hard cushioning and narrow seats on the 787"
Cons: "Two meals served. Too many chicken options, so alternates quickly ran out. Also first drinks were served 3.5 hours after boarding gate opened. No drink options at boarding gate."
Pros: "-Cleanliness -on time arrival"
Cons: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."
Pros: "Good in-flight service"
Cons: "Cramped seats"
Pros: "In general the crew was very nice."
Cons: "The dreamliner is a little tight in relation to the B777. The Kosher meals very all the same for breakfast lunch and snack"
Pros: "The was very hospitalty"
Cons: "Every thing was amazing"
Cons: "1. rude staff - i stood in Jburg at the counter for 13 minutes (i checked my clock) while 8 staff ladies spoke among themselves in a myriad of languages. FINALLY one lady asked if i had been helped! I said no and she was clearly less than thrilled to be the one to help with my question. i literally just wanted to ask if my seat assignment was a window, middle or aisle, but it was like i was the bane of her existence and i interrupted their social hour. On my outbound flight (ORD to DOH) I also watched three staff members be beyond rude to guest after guest at the check in counter regarding baggage when they came forward to "re check-in" which was a new requirement for most people. There was a lot of general confusion on behalf of the consumers and the staff was NOT the least bit patient or helpful in explaining what they needed from us or why this flight had different procedures than normal. I still don't know why they were so fussy about baggage and made everyone re check in at the gate in fact. And they didnt do it to my baggage so i have no idea why they were so rude to some and completely left others alone. (didn't seem to have to do with size, carrying of electronics, i don't know?) 2. the physical flight - you changed my original flight time to something that was REALLY close for my connection from DOH to CDG, so you instead bumped me to a later flight without consulting me. it would have caused me to miss a connection flight I booked separately through EasyJet from Pairs to my home airport BIQ. I had to figure that out on my own. RUSH through Doha to make my 35 min connection and barely was allowed to board my onward Paris flight by the Qatar gate staff which was only cutting it close as a result of YOUR changes! Yet i was treated like i was somehow "late" and wouldn't be able to board ??? Again incredibly rude staff. Subsequently you lost my luggage because the connection was too tight. i landed on Friday and it didn't catch up to me until Tuesday. Not one person has said sorry or offered any restitution. And this is honestly what upsets me the most. I doubt anyone even reads this. pathetic. I work for a travel club and since Monday (so in 4 days) I have actively reached out to 4 clients to cancel and re-booked their Qatar airways flight to another carrier to get them to Johannesburg. They will be doing the same safari experience I did, but I will NOT recommend and book my clients on Qatar after my experience."
Pros: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable as I didn't want to sleep. The entertainment screen was big and clear, and the choice of films was good. The member of flight crew, a Latvian lady, who looked after me onboard was a real star, very efficient but still had time to chat."
Cons: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."
Cons: "You canceled our flight in the last minute. we were starting our holidays and missed one day included the booking reservation. We didn't get any refund regarding this issue. On the other hand, i booked my special meal and never received it."
Cons: "Norhing really"
Pros: "Flawless boarding, service, food and arrived 30 minutes early."
Pros: "Flawless boarding, service, food."
Cons: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."
Pros: "Good service, good entertainment options, modern aircraft"
Pros: "It was a long flight from US but was comfortable. Staff was courteous."
Pros: "The flight was on time, not full and the crew and the entertainment was excellent. Very happy with the experience of flying on Qatar Airways from Johannesburg to Miami."
Cons: "Everything was well, the food was good not great (even for airplane food) and the only other issue is it seemed like trash from our drinks and food services was picked up for quite a while or until we brought it to the flight attendants ourselves."
Pros: "landed safely"
Cons: "Had to claim bags at Doha and go through multiple security screenings to board connecting flight. At one point all the security was not functioning and we were packed up in lines. Barely had time to stop at the restroom before final security check where it was all so disorganized. After that check we were told that if we left we had to go through security again. Would have been nice to know that upfront. It was a madhouse going through that final security check and my husband's wallet was lost for a bit. No one really tried to help and we were told to move aside. Finally someone saw that it had fallen beside one of the counters. It was all horrible. Because of all this our 5 hour layover was a hassle with no time for food, etc. The whole airport experience was confusing and badly handled."
Pros: "I can understand what kind of flight it was because it was a small plane"
Cons: "Bad smells and an old plane i hope you will change the plane to another better one"
Cons: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
Cons: "Worst customer service ever seen in my 15years of flying experience. Initially charged $1000 for 3 tickets for modification of return trip - confirmed the same and tickets issued (i'm fine with this). But, after i made arrangements for new date, I got a call saying calculation error and asked to pay another $500 leaving me no choices. How can such a reputed airline have no tools to calculate the pay? Other airlines offered one-way for half of the price i paid. On top of it, online helpdek promised front line seat to satisfy me but nothing was offered even if i ask explicitly. Simply declined saying i am not in priority list. Why do they make false promises? Friends, Just don't fly in Qatar for food....."
Pros: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Cons: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."
Pros: "I enjoyed the staff"
Cons: "The screens were old school and I HS a hard time getting it to work Also the sleep mask I received had sticky stuff all over it when I opened the package."
Pros: "Excellent Cabin Crews, Flights on time"
Cons: "Food is mediocre at best, comfort on 787 is terrible."
Pros: "Crew Boarding"
Cons: "Food Not so comfy"
Pros: "Friendly crew Good choice of food and beverage"
Cons: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"
Cons: "Was told to move seat up and down repeatedly"
Cons: "Because of poor connection, arrived for flight 15 min. before departure. Gate agent wouldn't allow us to board and wouldn't help us rebook. Offered no help."
Pros: "Seat space. Stevice. Terminal."
Cons: "Attendant was rude and never really finished service, never remembered any requests and consistently skipped guests when providing food or drink service, cabin kept oscillating between either too hot or too cold."
Cons: "We took off in a terrible storm with lightning striking all around the plane. Very rough, lightning which scared the hell out of both me and my wife."
Pros: "Amazing and efficient when we had to be rerouted due to the hurricane we had excellent service and care at the hotel which made my stay for a short while a memorable"
Cons: "The plane was quite congested as the seats were very narrow coming back to Miami"
Pros: "Real silverware."
Pros: "Level of entertainment"
Cons: "My companion ‘s screws wasn’t working. The stewardess was advised twice but nothing was done"
Pros: "Almost everything!"
Cons: "Couldn’t find anything to really complain about other then had to go and ask one of the stewards to get the drink I asked for that hadn’t come."
Pros: "I have been traveling with Emirates (and only Emirates) for several years. On board crew and food were excellent."
Cons: "Since the air craft was new WIFI was not yet available."
Pros: "Just done all of that already !"
Cons: "Just done all of that already !"
Pros: "The entertainment systems was really good."
Cons: "The service of the crew was one of the worst I've ever had..."
Cons: "The boarding gate space was quite small and there was no separate queue for business. So you literally had to push through people who were already in the queue to board as a business class. There was no space to go around."
Cons: "They forgot my vegetarian meal"
Pros: "Not much. The crew were bright and breezy. Ish."
Cons: "Emirates has applied EasyJet seat ramming techniques to its A380 business Class product. As a result even the spacious upper deck of an A380 feels cramped. The seat width in business Class is the same as economy so lying on your side to sleep is an impossibility for all but the diminutive or children. It’s hard to justify 4-5 times the economy fare to sit in such cramped ‘pile em high, sell em cheap’ seats. Breakfast served just before landing at LGW was honestly the most revolting meal I’ve ever been served onboard an aircraft, and I’ve flown Monarch. Less scrambled egg than puréed egg slops with gristly undercooked chicken sausages. Ryanair would blush at serving up such lousy fare. Emirates are paring back the ‘overheads’ in business Class and its starting to show. Cheapening the product (in every sense) might work for some but if I’m going to stump up thousands I think I’ll choose an airline that treats me less like self loading cargo in future."
Pros: "The in flight entertainment is as good as ever."
Cons: "The food was wore, the staff seemed less happy and the flight was overcrowded. Not a bad experience, really, but slightly worse than the same flight the previous year. Getting to be the world's best airline may be less challenging than remaining such."
Pros: "The staff near Baggage check-in area are always rude with the customers, it also happened to us in the past."
Cons: "Very very poor customer service"
Pros: "COMFORT AND FRINDLY CREW"
Cons: "debarking process was one of the longest in my life"
Pros: "Overall very good"
Pros: "Entertainment was good, boarding was OK. Leg-room much better than on competing direct flight US carriers, and aircraft cabin better maintained."
Cons: "Food for kids terrible, just not edible taste-wise. Catering is better flying out of Greece than on same flight returning from U.S. Bathrooms need to be cleaned and restocked during flight."
Cons: "This seemed far different from emirate flights that I'm used to. Over the years their service has decreased but the 1 meal and sub-par snack I got for an 8.5hr flight was poor, likened to a budget airline. This is the second flight recently I've been on that the drinks come so long after the meal you don't even get to enjoy your cola with the meal. The first food cart should have colas if there won't be another cart to come along until 30+ minutes later. I also expected Emirates to provide an eye patch, an 8 hr+ flight in the night time hours in worthy of an eyepatch. Budget airlines do not provide this, but I expected Emirates to. Lastly, I don't think it's necessary to hand out a menu indicating there is something to look forward to when the food is of quite poor standards for Emirates, standard for all other airlines. Maybe the Durban to Dubai route stocks he flights with less experienced crew, this is the impression I got; a much less refined group of people on the plane."
Pros: "Kids meal were OK"
Cons: "changing of the airplane to Malaysian airline without prior information. The Fruit platter was not good, unripe and relatively not so fresh. My previous experience with Emirates was MUCH better!"
Pros: "Everything is perfect"
Pros: "The crew make Emirates great.....but the tools they have make the job easy."
Cons: "Found the seatbelt a little tight when sleeping, as it has to go over the blanket"
Pros: "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour was good."
Cons: "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well. This is true of both onward and return journey."
Pros: "The seats were quite spacious and comfortable. The crew was very friendly and helpful. They actually seemed genuinely happy to be of assistance (a rarity, especially on 9 hour flights!)."
Cons: "Boarding was a fair disaster. No structure or communication about lines. Unclear who was boarding and when. Like a slow-moving stampede. The food was actually very yummy. I just prefer fresh food to be included. Like fruit. Didn't use any entertainment."
Pros: "Everything i mean whats there not to like ?"
Pros: "The crew was great in everything that they did."
Pros: "Good Price with on first priority"
Cons: "Baggage collection slow still waiting"
Pros: "I love that I got a cute little bag filled with things like socks, eyemask, and ear plugs. Its just the little extra things that made it better"
Pros: "The Airbus was very good -as comfortable as possible in Economy."
Cons: "It was a little noisy in our seats (we were next to one of the crew areas). But the biggest gripe was about the way we were treated when queuing. We all expect to have to wait our turn but it's incredibly frustrating when 1) the system isn't fair (eg splitting a queue into two then allowing those behind you to go to the front of a new line) and 2) treating us like second class by drawing a curtain in front of our faces so Business class people don't have to see us when they disembark."
Pros: "Flight was delayed for 24 hours and when it got to Dubai we were told the flight is full to Beirut and will have to wait till the next day. Very bad experience!!'"
Cons: "food was not served on time. crew was not attentive. didnt respond properly"
Pros: "Live entertainment TV. On time schedule."
Cons: "my flight from Dubai to mumbai - missing baggage. That was not a good experience at all."
Cons: "Having to go through twice as arrived in terminal C and departed terminal A What a waste of time"
Pros: "Great service, comfortable seats, and great entertainment ..the food isnt too bad depending if ur not a picky eater, but overall its the best"
Pros: "A380 is really comfortable even in economy and choice for entertainment is great"
Cons: "Crew are great during standard service runs such as meal / drinks but outside of assigned duties trying to get their attention is almost impossible as the are busy chatting. Pressed the cabin crew call button and took over 15 mins for someone to respond (and only after I caught someone's attention walking past - for the second time, the first person took my request then never reappeared). This despite at least 8 crew members walking past me."
Pros: "Staff, Service, plane, food. Everything"
Cons: "I can't say a word against them."
Pros: "Before we can reserve Child food while selecting the seats now no more, can this option be available again."
Pros: "Entertainment was very good. Enough variety to pass the time."
Cons: "The aisles were blocked a lot of the time making it hard to get to the toilets."
Pros: "Seats were comfortable and food was good."
Pros: "The boarding was good, I needed a wheelchair as I had a heel problem , this service was very well done, the staff were helpful and obliging on the flight"
Cons: "The food was disgusting, I chose to have gluten free, the breakfast was the worse food I have ever eaten, the eggs were like rubber to eat, the fish was the same and the chips were grey and soggy with saturated stale oil, the bread roll was stale, as a result I didn't eat the breakfast and the main meal wasn't much better, I feel if the food was much more simple , fresh , and the fruit ripe instead of green , the meal would have been more appealing ."
Cons: "There was a delay in landing that resulted in missing my next flight to Dallas. I had to book another ,really expensive air ticket immediately for the next available flight myself. No assistance was provided. Incurred huge loss and inconvenience due to the delay. The staff was very inconsiderate."
Pros: "Emirates is truly like no other airline, they cater to your every need and genuinely care about servicing you and your satisfaction. The crew is exceptionally friendly and pleasant. They do not charge you for every single thing like other airlines do. The food is restaurant qualify food and very filling. The in-flight entertainment channels are numerous and will not leave you wondering what to watch. I wish there were more legroom, but overall, an excellent airline that I would definitely fly again."
Cons: "Food came before alcohol :)"
Pros: "Everything was great. They have it together."
Pros: "Crew onboard was nice"
Cons: "The staff in the airport. The fact that even though i booked and checked in before and had my printed boarding pass. I reach the airport and was told. The flight is full. Next day you fly"
Cons: "The crew was not cooperative and the AC was hot especially in the first 3 hours"
Cons: "late take off and even on arrival took 20 minute halted near runway as there was no space for disembark ."
Cons: "Crew was pathetic with no compassion towards customer."
Cons: "Us passengers are obviously an inconvenience to the crew"
Pros: "Excellent take off and landing. excellent service provided."
Pros: "Everything was excellent. Food, service,crew, and specially the seats."
Cons: "Weight limits"
Pros: "Very helpful crew"
Cons: "I like almost every thing."
Cons: "We did not receive the baby pram after landing. Needed to pick it up at the baggage claim."
Pros: "Painless flight"
Cons: "No bottles of water for economy flyers"
Pros: "Food was great."
Cons: "No USB. Entertainment was so-so."
Pros: "Aircraft clean, staff friendly and efficient"
Cons: "Lighting in aircraft is too bright Food offers by swiss in economy is terrible. My company di a not support business class travel"
Pros: "Crew handled it well"
Pros: "The food was good and I enjoyed the Swiss chocolates."
Cons: "The Seats were real cramped and the entertainment system was outdated"
Pros: "zurich a great airport."
Cons: "cheese roll"
Cons: "They checked at the gate all our hand luggages to make sure we didnt exceed the 8 kilo mark. This is very cheap and only suitable for the low cost airlines. I expect swiss air as a higher class flight to turn a blind eye on this matter"
Pros: "Friendly cabin crew"
Cons: "Again, boarding was chaos. No special boarding for star alliance gold member."
Pros: "The entertainment consoles are great, plane is modern and clean, staff on board are very considerate and helpful. Flight left and landed on time and our luggage arrived intact. Everything that we paid for we got."
Cons: "The space between the seats is very small, and the seats recline very far, I found myself a bit too tall to fit in them comfortably, as even reclined my neighbors seat was nearly pressed against my nose. My much shorter girlfriend did not have this problem, and slept through the whole flight. SWISS only has one or two check in agents at LAX, and the wait was about 3hr to process the 300-odd passengers on our 777. I know they're only running a flight or two a day from LA, but I am sure there's a speedier and more efficient way to check us all in."
Cons: "At the moment I bought the tickets, I got in contact with SWISS in order to book the seats and a baby bes for a small baby. However, I was told by the contact center that it was not possible to book seats (not even buying them). I have also tried to do it online, without success. One day before departure, I called again and got the same answer and was told to book seats and baby bes during the check-in at the airport. At the moment of the check-in in Dubai, I was informed exactly the opposite: that I should have requested it via contact center or online up to 48h before the flight!! Personnel at the airport was very impolite. Inside the plan, the crew was very nice and helped us to have seats in front with a small bed for the baby."
Cons: "No plug for phone charging."
Pros: "On time and mostly friendly crew"
Cons: "No soap in 3 out of 4 bathrooms - flight attendant said just push harder on dispenser."
Cons: "Boarding is a free for all, no system"
Cons: "Seats had no legroom, no choice of food given for dinner, and was just offered a veg wrap"
Pros: "Your crew was excellent and attentive. Nice difference from most US domestic airlines"
Pros: "Great food, no turbulence, great service and my skis flew for free!"
Cons: "If anything could be done about turbulence, that would be terrific. The pilot did great though throughout the flight."
Cons: "We were unable to checkin online 24 hours before the flight and although I have Frequent Traveller status with the airline and booked a normal ticket on the Swiss website, I was booked in the second to last row of the airplane and unable to change my seat. Unacceptable."
Cons: "The tv and music did not work."
Pros: "No delays seat was small but flight was not full"
Cons: "Seat arms would not lift to vertical"
Pros: "The flight from San Francisco to Zürich with Swiss was a very positive experience (better than last time!) The flight attendants were very responsive and friendly, the food was really good (for airline food!), the wine, too, and the entertainment selection was excellent (and everything worked.) I'll find out how the return flight compares at the end of February...Thank you, Swiss!"
Pros: "Very friendly and attentive flight attendants who takes time to talk and care about their customers needs. Add to this their attention to keeping the WC spotless clean."
Pros: "Flight departure and arrival on time"
Cons: "Poor quality food in business class !!!"
Pros: "Old plane, bad entertainment system, no electric plug for PC, cramped seats..."
Pros: "The ease of boarding and unboarding."
Cons: "There was no water provided during the night, except by going to get it myself from the attendants."
Pros: "The beef stew was great. Great inflight service."
Cons: "My inflight remote control needed replacement. However it did work."
Pros: "very friendly joyous crew. the timing of boarding was fine and all of that."
Cons: "only one bag permitted on an international flight, old plane and seats led for quite a hard time to get comfy"
Cons: "I am a 6'3" adult male, and I am barely able to sit in an economy seat for an 8-9 hour flight. When the person in front of me reclined her seat, my kneecaps were crushed. I am hardly the first person to express this complaint, but since you asked..."
Pros: "Flight attendants were very helpful and nice. The plane was specious with plenty of leg room."
Cons: "No electronic boarding pass. The food was horrible and almost nothing left when they got to my seat. On top of it, duty free shops closed for this flight 90 minutes prior to departure. Not possible to get within that time when you have to wait for a boarding pass."
Pros: "I really enjoyed Swiss flight. Especially, I liked that the food part. It was enought indeed. Moreover, food was delicious. Movie part was very very exciting as well. Thank you very much!"
Pros: "Absolutely everything was first rate, as it consistently is."
Cons: "Had a delay and changed all my itinerary"
Pros: "Crew was very nice."
Cons: "Seats are very close to each other. I barely had any room, especially once the person in front of me reclined. The entertainment system looks to be very old. It had to be reset at one point because it froze, and everyone was without the system for a while."
Pros: "Flight made good time despite 1 hour departure delay. Was worried I wouldn't make my connection but my transfer gate was right by my arrival gate, very well planned, someone's obviously paying attention, which doesn't happen often these days."
Cons: "Tiny seats! Mediocre food and movie choices weren't great. On the upside, I ended up watching an Italian movie (English subtitles) that was interesting and never would've seen otherwise."
Pros: "Service is pleasant and efficient. Flight arrived 30 minutes early."
Cons: "Economy is so cramped. My son couldn't eat his meal because the person in front of him had his seat reclined and there was simple no space left. I don't think economy seats in this cabin should even recline and if they must, they certainly should forbid it during meal times. The entertainment system on this particular aircraft is tired. Non-intuitive and a bit hard to use. I have flown on a lot of Swiss flights and most of the aircraft have a better system."
Cons: "Basically no legroom. No USB port to charge phone. Sloppy service (I was skipped for breakfast). Couldn't even open the tray table fully due to lack of room between rows. Swissair NEVER again"
Cons: "I usually fly from MIA to ZRH. Swiss tickets are by far the highest. Despite that, you have to pay extra to book a seat or to sit next to your partner. I elected not to pay and ended up in a middle seat in the last row, next to kitchen and toilet... Very frustrating experience. Next time I will buy. The cheapest ticket, can't be worse than Swiss. Sorry."
Cons: "Due to late dinner, was not allow to follow asleep as I needed"
Cons: "The fact that there were approximately 4 inches between my face and the head-rest of the man reclined in front of me for the ENTIRE flight. Imagine you are packed into a mason jar for 8-10 hours with an inconsiderate human resting the top of their head 4 inches from your lips for an entire flight from Chicago to Zurich."
Cons: "We couldn't fly Zurich - Malaga due to a 5 hour delay in our first flight : Washington DC- Zurich. We lost our connection and United (who operated the fight) reschedule our flight wrong first of all, our names didn't appear in Zurich to Madrid flight, and it wasn't enough time to do the connection between Madrid Malaga, so we have to spend one night in Madrid. In addition we lost our luggage. They've ruined our vacations."
Pros: "Outstanding service by flight attendants who, in addition, speak multiple languages."
Cons: "Armrests did not fully retract between seats and remained in the way."
Pros: "The crew, the plane, the seat. Great service. Will definitely fly again with Swiss"
Pros: "friendly crew, and the flight was on time."
Cons: "entertainment system was not working for most of the time. mediocre food."
Pros: "-beautiful -comfortable -caring"
Pros: "all ın all too good"
Cons: "food qualıty not comparable to other servıces"
Pros: "Good selection of red wine."
Cons: "I know this is airplane food, but the dinner was terrible: chicken sausage with a bit of limp broccoli and some soft salty potato balls. I wish I had brought my own."
Pros: "Pleasant, polite attendees. Unlimited drinks"
Pros: "comfy seats"
Pros: "good schedule - direct flight from HKG midnight arriving ZRH early morning"
Cons: "while most of the other star alliance planes have large flat HD touch screens, SWISS still has the old small ones and the system always crash.. food is the same bad as ever, never improvement (well, in that way, you always know what you're getting)"
Pros: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
Pros: "Pilot did a smooth landing both the long flights."
Cons: "They didn't have my special meal"
Pros: "Food is great. Flight attendants were very helpful. Entertainment options are great. Comfy seats. Short flight."
Cons: "Istanbul airport is crowded. Looking forward to the new airport."
Pros: "The for was good. The crew was attentive and professional."
Cons: "The leg room in the Washington-Istanbul leg was very small for a long haul international flight."
Pros: "First time I've had a gift in economy! Very minimal, but nice! Food was very good - especially for airline food. Crew all very nice, and pre-flight in SFO was efficient and pleasant."
Cons: "I'm a wheelchair passenger, which was a DISASTER in Istanbul!. It took nearly an hour to get to off and to passport control. And on the plane, it was very uncomfortable because of so little leg room. To get out of the window seat to go to the toilet was as bad as it gets, because of row in front with reclined seats - only possible to scoot across in sitting position. Not easy....!"
Cons: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"
Pros: "Clean, food ok but meed imp"
Cons: "Miss boarding bridges"
Pros: "The boarding was fast and smooth"
Cons: "The food"
Cons: "Harassment caused in providing wheel chairs for boarding Second flight to NY fm Istanbul. For two of us only one wheel chair was provided that too after making us stand for an hour as no seating arrangement s were available after landing from Mumbai."
Pros: "Aircraft was clean enough Crew was fine Food was ok Turkish could have planned to be better than European airlines It is trying to become like them Restroom was cleaner than competition"
Pros: "Way too many announcements throughout the flight. We has a crazy amount of security checks which caused a delay then had a bus ride to the other side of the airport to get on the plane!"
Pros: "Lots of room on the plane, light meals but good, helpful service"
Pros: "Offered us a free meal for the poor service."
Cons: "Old, uncomfortable plane. Took off 30-40 minutes late. Poor quality food. Circled Istanbul airport for 15 minutes without any communication. Flight arrived late, but no info. on connecting flights provided. At least eight passengers ran through the Istanbul airport to catch the connecting flight to Rome and, despite the fact that the plane was still at the gate, the gate staff person would not allow any of us on the flight. Customer service staff were unhelpful and had a negative attitude. The transfer were helpful."
Pros: "Staff was very good"
Pros: "Crew members were nice People were good at check in as well"
Cons: "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"
Cons: "They was late for boarding The food is bad It's was my bad experience this travel"
Pros: "Our flight was cancelled and they gave us direct flight back to Singapore in premium economy seats."
Cons: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."
Pros: "Food, entertainment system"
Cons: "Everything else. Europes Bedt Airline should be much better. Turkish Airlines is nothing against UAE airlines."
Pros: "Entertainment System, Food"
Cons: "Leg Space, Airplane Space, Staff, 1 Hour Delay for no reason"
Pros: "Gold thing is that the flights are always on time."
Cons: "My charger got confiscated in Istanbul, too bad. I should have been told about this."
Pros: "Was surprised to get a full meal on such a short flight. Very good food."
Cons: "Pretty average flying experience. The plane looked older, but that's nothing unusual"
Cons: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."
Pros: "Foods and Services of Flight attendants ar so good.. The best flight service compare with the US flights."
Pros: "As always, great entertainment system. Constantly updating and improving."
Cons: "For some reason, I didn't get the option to choose a meal type at check-in, as I sometimes have in the past. Seeing as it's Passover, and I don't eat meat, I wasn't really able to eat much from the default meal I was given."
Pros: "Great service and the aircraft was clean and comfortable"
Cons: "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."
Pros: "Food and entertainment options are good"
Pros: "Duration of the flight is good."
Pros: "the entertainment, the food, the service"
Cons: "everything was perfect"
Pros: "Overall, my first experience with Turkish Airlines was very good. They crew was friendly and the food and drinks were better than expected. The airplane had been updated so it was a nice flight."
Cons: "Everything was fine."
Pros: "The food was amazing."
Cons: "The inflight entertainment didn't work on one of my flights."
Pros: "Good food choices and entertainment"
Cons: "Leg space and seat width"
Pros: "Food was much better than a number of airlines."
Cons: "bathrooms got messy."
Pros: "I love Turkish Airlines overall. Their bigger international airplanes have more leg room for a coach for longer flights. Crew were courteous and professional."
Cons: "First we did not Flight from Cairo to Istanbul because the trouble happened in Turkey I blame to KAYAK because they didn't followed up the situation and did not gave us any information also till now did not know if we flight or no that not good we tried to call the agent many time and they told us all thing is ok no change but when we review with Turkish airline the change the day and reserved in another AIRLINE Company Second : we had a one luggage was damaged from USA to CAIRO we did a report # CAI TK 56650 IN CAIRO AIRPORT but nothing happened and no one call us until now ,Please check and let us know what we can do Ehab Sargyous 409-719-2196"
Pros: "The wheelchair crew took my old mother of 70yr old njoh rose enjoh all the way to connect Zurich flight when she highlighted from Chicago O'hare flight to Istanbul. I give kudos to the wheelchair team at A300 Istanbul international airport atuku"
Pros: "Same as above"
Cons: "Boarding mess at Istanbul"
Pros: "Food and in flight service"
Cons: "Flight boarded late, boarding process was chaos, and we took off two hours late. This in turn made us miss our connecting flight. We had to spend the night in Istanbul, forfeiting our luxury hotel in Venice. They wouldn't let us get our bags in Istanbul so we were unable to get toiletries or change of clothes. I will be seeking reimbursement for Venice hotel, Istanbul recruited visas, and travel inconvenience."
Pros: "The entertainment part."
Cons: "It wasn't comfortable. They never give you a gate number in your ticket and I had to go and ask for it many times.No Internet, you had to pay to get access, why should I when you pay a lot of money for your ticket. Food choices sucked because they said sorry we only have one item from the menu...really? You are making me eat something that I don't want to eat.."
Pros: "Food was excellent. Vegetarian meal remembered. Service was good, pleasant crew. Good selection of films."
Cons: "Late depature. Seats not that comfortable. Headphones are really bad quality. Touch screen difficult to use (not very responsive to touch)."
Cons: "Flight was very late departing, despite arriving on time. No excuse other than simply inefficiency. No drinks offered, during 45 min flight. No headphones given for entertainment."
Pros: "Ecellent food, service on board, on time departures,"
Cons: "Huge Plane and only 3 WC"
Pros: "Food / service / timeliness"
Pros: "the crew was waiting for us, coming from Delhi, our connection was a little tight. the luggage did not make it to ZRH but was delivered the next day"
Pros: "Service, food and the entertainment system was great"
Pros: "Only check in with business line and fast track"
Cons: "Same bus with economy passergers there are not Enugu room for my hand bags the crew wait all economy passengers to load and close the doors the they start to serve us and there r no interterments on the aircraft Business class in Turkish air line worse the economy class in qatar airways or Emirates or ethad"
Pros: "Great selection of movies. Really got a kick out of the Batman vs. Superman stuff! :)"
Cons: "I was a bit tight in my seat, and when I went towards the back of the plane, I saw a number of people had a whole row to themselves. It would have been nice if the spacing was better so more of us could be less cramped."
Pros: "I read a lot of mixed reviews prior to my long trip from LAX to Stuttgart through IST leaving me skeptical as to whether I made the right choice. I was pleasantly surprised! The flights departed on time. The crew was so friendly and accommodating on both flights. The food was better than most airlines and the movies offered kept me entertained for hours!"
Cons: "The boarding process in LAX was a little confusing and unlike any other airline. It made me think that it might be a bad start but that quickly changed once I got onboard."
Cons: "The waiting time"
Pros: "Smooth fast flight with good service!"
Cons: "Late taking off which happens, but they tried to make up the time in the air as much as they could on a short flight,"
Pros: "Great staff, quick boarding and vegetarian options were avaliable. This was the most pleasant experience I've had with a flight service. I commend Lufthansa and the crew of this aircraft."
Cons: "Minimal entertainment but understandable for a short flight."
Pros: "Nice light snack and refreshments offered. Quick boarding and friendly staff."
Cons: "They were vague about the security procedures. Minimal entertainment."
Pros: "All good - flight, service all great!!!"
Cons: "Poor food on first leg. Sat by a man who was allowed to have 7 cans of beer. On second leg of journey I was willing to pay for food. The best choice for anyone trying to eat a healthy diet was pot noodles. Air Canada get 2 stars. Return journey on United gets 4stars."
Pros: "overall experience is great"
Cons: "seats would have better"
Pros: "The crew was a lot nicer and more proactive than on Air China before hand"
Cons: "Leg space"
Pros: "Poor customer service dealing with bag delayed for 5 days, almost all of my holiday was over by the time the bag came and I was promised my bag would arrive on day 2, 3 and 4. Didn't arrive til 5th day"
Cons: "Late baggage, incompetent staff who each told me a different lie about when the bag would arrive"
Pros: "Early flight, from getting on the plane to out at bag check it took less than an hour! Flight was not full so middle seats were also free."
Cons: "Nothing, great flight!"
Pros: "The crew was very friendly an apologetic for the delay. We had more space on the 1h inner-German connection flight than on our 7h international overnight flight with Lufthansa."
Cons: "Flight departed Duesseldorf an hour late and waited ont he ground in Munich for another 10 minutes before the gateway was connected. Not a problem for us since we were at our final destination but clearly a frustration for many of our fellow passengers. The cereal bar was a nutritional disaster and the the artifical fruit taste was simply awful. Tastes as if LH gets paid for distributing it."
Pros: "On time."
Pros: "Crew were efficient and pleasant"
Cons: "Seats are uncomfortable"
Pros: "Comfortable seats, good leg room, pleasant staff"
Cons: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Pros: "Smooth ride. Almost made up some flight time......"
Cons: "No entertainment, Two hour delay......almost missed our connecting flight."
Pros: "The boarding process was very fast and smooth"
Cons: "The seating space is very tight, more space is needed specially for tall people."
Pros: "Complementary Drinks. Beautiful Flight Attendants."
Cons: "There was no food included, although the flight wasn't low cost, we didn't even get drinks, not even water. We asked for a glass of water from the crew, but they were busy selling the food and forgot about us."
Pros: "Clean and effective communication."
Cons: "Was kept waiting in the plane"
Cons: "Guy next to me died. Emergency landing. They refused to hold the gate for my connection in Frankfurt for 15 minutes."
Cons: "Cramped space in economy class."
Pros: "Friendly crew."
Cons: "Plane was delayed almost two hours due to fog but I can't blame Lufthansa for that"
Pros: "Accurate. Friendly."
Cons: "My suitcase weal broke during the flight!!"
Pros: "I liked the entertainment options, beverage service, and leg room."
Cons: "I paid to reserve an upgraded seat. I specifically asked for a window seat and even have a confirmation email saying that I got a window seat (27 A). However, when I checked in, I was assigned a middle seat and the representatives at the ticket counter tried to tell me that was my preference. They tilde me to take it up with customer relations. If I pay $100 for a particular seat, I should get that seat!"
Pros: "Crew was friendly and professional."
Cons: "Seat wasn't the best in premium economy. Quite hard with little support."
Cons: "2 hour delay"
Pros: "I love that the connecting flight wasn't through Lufthansa. As the original flight was delayed so long, I had to fly home on another airline."
Cons: "That Lufthansa didn't actually get me on my connecting flight. That's what I didn't like about this flight: that it didn't happen."
Pros: "It was all great!"
Pros: "All great"
Pros: "Friendly crew, had row to myself, smooth flight"
Cons: "Delayed departure"
Pros: "Had no problems. Was a comfortable flight."
Pros: "It was my daughter's 16th birthday and one of the spunky crew members helped us to create a little celebration. That was very memorable! Otherwise the flight was late (which was OK, the captain kindly kept us informed), but the plane was clean and quiet. The bathrooms on the lower level provided a space to stretch, but as always, they get pretty dirty on a long-haul flight. Price was quite good. I always feel the flights originating from Europe are nicer than those originating in the US."
Cons: "The food was stuck in the past, roll, white cheese, white cake with sugary fruit, somewhat wilted small salad and a pretty greasy chicken dish with polenta and by that point, stewed veggies. I am not accustomed to eating like that and was disappointed (though hungry!). Not a whole lot of room in my seat, I'm 5'6" and slim, but at least the seats recline and glide forward a bit and the head rest bends to catch your head IF you can nod off. I appreciate the civility that still exists under stressful circumstances."
Pros: "Extremely nice staff starting from check-in and till the end of flight, everything was perfectly on time"
Pros: "Flights were cancelled that day due to a storm, but Lufthansa were able to fly an empty aircraft from Rome to fly us from London to Frankfurt. Despite the circumstances, Lufthansa were able to still offer catering. Thank you for your cimmitment."
Cons: "Lufthansa in general could invest a little more in the food they serve. Lufthansa's domestic and inter European flights are never a culinary highlight. :-("
Pros: "as usual flight itself was okay"
Cons: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."
Cons: "Flight was an hour and a half late!"
Cons: "The 1-star responses correspond to N/A. Mt flight was :30."
Pros: "I don't like anything"
Cons: "I don't like food crew members Bad odour flight"
Pros: "Cabin is not very private feeling, plus you have to climb over people. Maybe slightly better than Air France's offering on the A380. Service and food was good."
Pros: "The food was kind of nice"
Cons: "Hardly any leg room, hardly any elbow room, got middle sitting on all my flights and the lay overs were terrible and last but not least my baggage were I had my holiday did not show up for two days. When it did I tipped the driver 20 pounds as he deserved it more than anyone anyways. Oh yeah almost forgot to mention my bag looks like it went through a meat grinder. Thanks Lufthansa baggage handlers your the best ever ! And BTW this para graph speaks for a my stops and transfers"
Pros: "Flight was fine."
Pros: "process of online check-in - fully automated so just few clicks on link (without entering booking number etc) which I received by email and I was ready to go"
Cons: "bus in Frankfurt"
Pros: "everything from the boarding and check-in process to in flight comfort."
Pros: "Check in process was simple and efficient. The crew on the plane were polite and friendly. Flight arrived early."
Cons: "Boarding was a little chaotic. The sandwiches offered were extremely dry."
Pros: "Flight was grest"
Cons: "Very relaxing and smooth flight"
Pros: "Check-in was quick, only 4 parties ahead of me even though I arrived at the airport only 60 minutes prior to departure. Cleared security quickly too. Aircraft new and clean. Breakfast, excellent omelet, and crew extremely attentive to our needs- offering 2 drinks instead of other airlines which just give one and makes you feel that is all you deserve."
Cons: "Couldn't have been better."
Pros: "On time, clean, helpful"
Cons: "Not enough leg room"