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Pros: "Almost everything"
Cons: "Dont have special food for little ones."

Pros: "The attendants were very courteous"
Cons: "The seats were too cramped."

Pros: "A380 - was amazing. Roomy and quite"

Pros: "New plane."

Pros: "Service and food were good and the cleanliness of the plane was excellent."
Cons: "Doha airport is very large between connecting gates and the trams are not well marked so walking was difficult for the elderly and handicapped. Not all gate areas were connected by tram."

Pros: "Good service. Good food."

Pros: "Good plane. Great atmosphere"
Cons: "The seats are very uncomfortable and narrow. The head rest is fixed and gave me a neck ache."

Cons: "Seats were cramped"

Cons: "I requested wheelcair for my wife .She is partially blind and frail and weak. The helpers were asking her to walk to the air craft. She totally unable to walk without help. Food of course same story like flying to cochi. Chicken for break fast ,lunch and dinner. It seems economy class passengers are third class citizens. Air line may be getting the rating from higher class passengers.I always used to travel by Emirates.I will not fly Qatar airways any more."

Pros: "Everything about the trip was great excellent customer experience"
Cons: "If I got to sit in first class coz the plane was so empty haha"

Cons: "My flight time was changed but I didn’t receive any email regarding the change of the flight"

Pros: "We really enjoyed this airline!"

Cons: "No gate for departure or arrival. No business class longe in Cape Town."

Pros: "Absolutely nothing."
Cons: "Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers."

Cons: "Food was terrible. Except for the dessert which was good."

Pros: "The plane was new and spotless, the crew did everything possible to make the flight great. Food service, and Wine and Cocktails were always served with a smiling face and it made you think of flying many years ago. Service cleanliness of the restrooms and staff were top notch"
Cons: "Nothing really."

Cons: "Seats for its along way"

Pros: "The service is excellent. Best of the airlines bar nane"
Cons: "The grill chicken that comes w/ the scrambled egg breakfast was kinda dry. Otherwise, all’s good."

Pros: "aircraft so silent"
Cons: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."

Pros: "Seats are very comfortable, easy boarding, good crew"
Cons: "Food - I wish you have healthy options"

Pros: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Cons: "Nothing"

Cons: "food options exhausted pls tell ground catering to provide more food Plane was freezing on international flights and at 3:50am in the morning pls provide blankets to all"

Pros: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Cons: "I enjoyed their meal and services wanted to be Oliver Twist"

Pros: "The 17hr flight went relatively quickly. Much faster than expected."
Cons: "The long wait between flights and finding a scheduled flight before mine that I could have taken."

Pros: "Friendly staff"
Cons: "The food was very poor"

Pros: "very courteous flight crew"

Cons: "N/A"

Cons: "Flight was delayed for 4 hrs"

Cons: "The seats were cramped"

Pros: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Cons: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."

Pros: "Stopover in Doha fun. The people are so friendly."

Pros: "Service great and on time"
Cons: "Lounge in Cape Town was bad."

Pros: "Staff very friendly. Loved the adjustable headrest as I am shorter and this is the first time flying that my neck was so comfortable I didn't need my travel pillow! Food was excellent!"
Cons: "Nothing!"

Pros: "The crew on my side of the cabin was very good."
Cons: "Not having available air for the center seats made our flight a truly awful experience. The older style seats are actually more comfortable for taller and larger people. My wife was virtually ignored by the male crew on her side of the aircraft."

Pros: "Crew were helpful and not interefering in long flight"
Cons: "Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight."

Pros: "A comfortable safe flight. Steph was very helpful and nice and kept us updated when there was a delay on the flight. There were no problemsThe food was airline food and I don't really care for it but I don't think there's anything that can be helped about that. :) my face it was processed promptly and my reservation was handled promptly at the information desk ."
Cons: "The food was airline food and I don't really care for it but I don't think there's anything that can be helped about that. :-)"

Pros: "Crew attention and care"
Cons: "Food: at best a B+ Entertaining: movie variety is poor. Seat: even in business class the seat doesn't recline completely... not very comfortable as compared to other airlines"

Cons: "It was all good"

Cons: "Plane configuration; seats were a bit cramped, knee space."

Pros: "Actually I can't even explain everything is good"

Cons: "I checked in a couple of hours after checkin open but unfortunately I could not get my preferred window seat, got a middle instead. But still the leg room would have been ok but the middle seat (second row behind the bilkhead row) had the front passenger's entertainment system arranged across the footwell, not sideways, so it completely blocked the footwell and prevented any stretching of the legs. I am a tall passenger and this caused much discomfort on the flight, I had to keep getting up to walk around. I also found the seat bottom quite uncomfortable (not enough padding I think), butnghis could have been made worse by the footwell issue. Regards Neil"

Pros: "Nothing, no one was helpful at all."
Cons: "I arrived to the airport 2 hours prior to my departure to find out that my booking was cancelled. I never received a notification or nothing. I purchased a multi-trip and failed to used the ticket I purchased because I had to leave Qatar early since the person I was staying with was disorganized and flew out the country. I then purchased a different ticket with another airline because it was cheaper. Since I did that, they cancelled my whole trip. HOW? And I payed for a service I clearly didn't receive. As a result, stranded, I had to pay an additional $1,125 for a one way ticket home - more than my original round trip multi flight purchase."

Pros: "Flight was not crowded, room to stretch out. Food and service was good."
Cons: "Difficult boarding procedure."

Pros: "Staff were polite and helpful. Flight was smooth and on time. Overall very good considering length of flight and difficulty of accommodating such a large crowd for such a long time."
Cons: "Meal service was very disappointing. 16 hour flight with one meal at the beginning, one meal at end, and a small, rather unappetizing hot pocket like sandwich in between? And snack offerings were ice cream, potato chips, candy bars and a few apples (ran out of apples). Need more healthy options. There needs to be a more full meal/snack offering around the half way mark if you are going to keep people from grumbling."

Cons: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."

Pros: "I was the third person in the line. The ticket agent couldn't find my ticket as multiple tickets were booked on my name and all tickets showed X mark. After 20-30 minutes of wait, I finally got my ticket but the security and custom lines were very long by that time. Never flying Qatar again."

Pros: "I was incredibly impressed with the on board crew. They were kind, efficient, courteous, thoughtful, and charismatic. They made the LONG flight enjoyable and extra comfortable. :)"

Pros: "The friendliness of the crew."

Pros: "Spacious seats..comfortable flight and great on board service"

Pros: "Good crew lots of food and open bar."

Pros: "Always love Emirates -- the comfort of their planes, the friendly staff, the value of the experience."
Cons: "The asian vegetarian meal was very sparse -- about 1/3 the offering of everyone else's normal meal. Additionally, the main part of the meal that consisted of two 1 inch square white bread-looking things with a jam and two small slices of cheese was not appetizing. I just know Emirates can do better."

Cons: "My row was passed 4 out of the 5 times drinks went by. To say the least I was a bit thirsty on the flight."

Pros: "The variety of classical music selection in ICE system is amazing. Immensely appreciated. PERFECT landing"
Cons: "The beverages were served way after the meal"

Pros: "Emirates is the best airline I have ever flown. Comfort, pleasant flight attendants, great entertainment system, good food, very comfortable seating. Great lounges on the ground. Would fly them again wherever they go."

Pros: "I like all the entertainment that was provided."

Pros: "Plenty of room, entertainment excellent, staff wonderfully friendly and helpful. I fly many times (in Economy) and having all the options be excellent never happens."

Pros: "Personal attention, friendly smiles, and really the crew couldn't do enough for their passengers. The entertainment was brilliant. Loved the quality screens. Thank you Emirates!"

Pros: "I was fortunate enough to get an emergency exit seat."
Cons: "The emergency exit seat was near the galley so they made a huge racket all night and I couldn't get any rest. Additionally, the service in our section of the plane was truly inferior. It took a long time to serve the meals and even longer to remove the plates. I'm also assuming they skipped us on some of the meals and drinks. Wasn't great."

Pros: "Crew was amazing and very helpful"
Cons: "The wheel chairs was a bit scarce so we had to walk far distances at Dubai airport"

Pros: "Excellent crew, who make each person important."
Cons: "Being in economy nothing the crew could do would make it better, however as I have said before Emirates miles rewards should be continue not be lost after a certain time."

Cons: "The crew was good, but the attentiveness of the crew on the second leg was amazing"

Pros: "The crew is good."
Cons: "The check-in is a disaster. A F-class passenger is treated as a Y passenger. Luggage limited to 2 pieces, even as GOLD FF, was made to pay US$200 dollars on a ticket of already 3,500 dollars and the price is the same for F-C-Y! The treatment was really commerce, as if the check in gets a commission"

Pros: "Crew was very calm, courtesy, and cheerful."

Cons: "It was my first flight ever. So it was perfect thank you Emirates"

Pros: "Since not enough room in "What could have been better". For as long as my second flight was, from Dubai to Boston, the seats in coach were criminal!!! Way to narrow, especially if sitting next to a large person. Not nearly enough distance to seat in front of you, can't even bend over to reach some-"
Cons: "thing on the floor. The seats do NOT recline enough to be able to relax & get shuteye. It would have been really nice to have a footrest of some type, even busses have those! I am a small person, 5'1'' and 110 lb. Consider not having such a huge gap between 1st class and economy. Way over crowded."

Cons: "Check the head phone sets have both speakers working. I had to ask for a different set which was fine"

Pros: "average, plan is pretty old"
Cons: "TV is terrible. Not a touch screen ."

Pros: "Boarding and Crew are excellent. That's why i prefer to fly with Emirates. Toilets are clean"
Cons: "On this flight, the Gluten Free snack wasn't good. Only one meal was served. For a 10 hour flight, there should be two meals. A snack was served towards the end of the flight. The GF snack was not good! it was two rice cakes with chicken inside. I felt as if they ran out of GF bread!"

Pros: "Exceptional flight super comfortable"
Cons: "That i didn't receive my bucket list dream of an upgraded flight but that literally was thing that could have improved a really great flight..."

Cons: "Lap dances. Strippers. Cabin crew in miniskirts snd high heels."

Pros: "The food was nice and the crew were friendly."
Cons: "My screen didn't work properly and only after asking about it 4+ times were we moved to other seats. Unfortunately the new seats were double middle seats for my husband and I who left window and aisle seats respectively. Please fix your entertainment, Emirates."

Cons: "Very poorly organized boarding"

Pros: "Everything"
Cons: "Nothing. The video quality and sound were not great"

Pros: "Comfortable seats, enough space for legs, helpful crew, We were offered a voucher to stay in a hotel close to the airport to get a few hours of sleep or relaxation. The voucher included lunch and dinner with good food.."
Cons: "I didn't like the long delay to stay in the airport on hard chairs before leaving Cape Town. The delay affected all the other connections with long periods of stay in the airports. The whole flight was rough, being shaken all the time."

Pros: "Flight delayed 7:16 hours"

Pros: "Not much"
Cons: "Flight attendants not friendly, some downright rude and looked like they hated their jobs (bumped into seats, rushed service, visibly irritated when people would ask for assistance), my video wasn’t working properly and was told “it’s an old plane, there is nothing we can do, it will be retired soon, we can get you some you some magazines”, food was terrible."

Cons: "crew doesn’t seem to talk to each other. advised multiple times that my touch screen didn’t work and that i didn’t want the jain meal. your check-in interface does not allow changing food preferences. this should change"

Cons: "The flight on the B777 was most uncomfortable, even in Business Class. Will avoid any flight in this aircraft/airline in future"

Cons: "The seating room in the 747 with 10 seats per row is limiting and uncomfortable. The passenger beside me was pushing well into my space, and the rambunctious flight attendants kept marching right into me and banging my seat with the cart, once also spilling water all over me. (Though she was very nice about it, and I wasn’t upset with her personally.)"

Pros: "Loved the leg room, very friendly staff, the cabin was a nice temperature."
Cons: "Based on this flight alone, I have no complaints. Looking forward to flying with Emirates again."

Pros: "Extremely courteous personnel at airprot IMECABLE service on board Plane brand new"
Cons: "That I had top travel to FLL ibnstead of Miami"

Pros: "The Crew on Emirates are just the best in the industry"
Cons: "paid extra for legroom but the legroom seats have a big disadvantage of no place to put things you need on a long flight."

Cons: "The entertainment was giving some issues and the staff tried to resolve it. Eventually it came right by it self..."

Pros: "entertainment is great."
Cons: "completely full flight."

Pros: "Flight wasn't cancelled."
Cons: "Lengthy check in of baggage, followed by delayed boarding."

Pros: "Emirates is a great airline. Planes very comfortable."
Cons: "Our trip coincided with Eid. It's probably as busy a travel period as Thanksgiving. There were maybe 40 or 50 small kids on the plane, with concomitant noise, mess, and confusion. Everyone was packed in. Boarding felt chaotic. Staff did their best. Food was not as good as on some Emirates flights I've been on. However, it was over quickly. No harm done. Flying can be delightful. Or not. And Emirates seems to handle those days when "not" pretty well."

Pros: "It was fine. Crew was pleasant, though obviously stretched thin. Food was decent. We ran a little late boarding, but they managed to take off almost on time."
Cons: "The 777 was crowded and had very little leg room. Our seats were worse than most, as they were over the wing which limited visibility and restricted the already limited leg room of that passenger even more."

Pros: "The cabin crew always smiled and were friendly. At no time did it appear that they were just pretending to be enjoying their job. They worked with great effectiveness."
Cons: "The sandwich served with mayonnaise and chicken was at room temperature. It didn't set well with my stomach. The plane landed and then parked so far away from the terminal. It took a half hour to exit the plane, board the non-air conditioned bus, and arrive at the terminal. The shuttle bus was extremely uncomfortable!"

Pros: "Very comfortable and good service aboard plane."
Cons: "Very long ride on bus from plane to terminal in DubaI. Very unusual and uncomfortable."

Cons: "debarking process was one of the longest in my life"

Pros: "Start scurty things with people who has short time to the next flight"

Pros: "The flight attendants were very cheerful. There was a good variety of movies and other entertainment."
Cons: "The issue is the electronics ban which is not the fault of Emirates. An extra bottle of wine was requested after dinner which never arrived. During boarding, it was difficult to know which group was boarding when."

Pros: "Friendly, accommodating, and professional service!"

Pros: "I like food, hospitality, comfort."

Pros: "Everything!!!!!"

Pros: "The reception at Dubai and delivery to the hotel. Friendly crew. Toilet regularly cleaned"
Cons: "Short on instruction on using the entertainment module. Having to repeatedly ask for water because it only came in small half glasses each time"

Pros: "As comfortable as can be expected in economy class... more comfortable than other carriers to be sure. Service from the flight crewy was excellent. The food actually quite good."
Cons: "Boarding process is the one area that could be improved."

Pros: "Nice comfy and roomy seats. Excellent service."

Pros: "Great quality and delicious even for economy. Excellent service and personable attendants."
Cons: "The boarding process is poorly controlled and kind of unpleasant"

Pros: "The crew were very considerate. Also they have the best baby beds we have seen so far"
Cons: "The entertainment system was glitchy."

Pros: "Loved the food, the comfort of the seat/plane and entertainment. Timing of meal service was perfect and overall seemed far less rushed and chaotic compared to emirates business class."
Cons: "Some staff were a bit hit and miss. Mostly nice but some were not. I was clearly having trouble getting my seat converted to its bed and 3 flight attendants walked passed me and didn’t help even though they noticed I was. A portion of leather covering under the tv where I feet went was hanging off when I boarded and but on with masking tape. Took the elegance away. It’s funny they use the old fit our A380 but such a long flight."

Pros: "Lounge was very clean"
Cons: "In a 10 hours flight Frankfurt to Atlanta only one main meal. Service was rushed job. My seat wasn’t working and Tv remote didn’t work."

Pros: "The flight was smooth. The timing of the flight arrival and immigration was perfect. More than enough time to clear that process. The airline crew on board was professional and pleasaht"
Cons: "The seating was very close. Not enough room to sleep comfortably."

Pros: "Nice crew, good food, good choice of movies. Good beer. :) We will fly again with Lufthansa!"
Cons: "Nothing to complain about."

Pros: "Plenty of room in both the cabin and the bathroom- more than we have ever experienced. Food was very good. Crew was outstanding"
Cons: "Boarding is chaotic for economy, with everyone mobbing around the entrance. Having people board in subsets, beyond just 1st class and people needing assistance would be helpful. It makes the entire airport gate areas hard to maneuver around for other people as each plane loads, and it stresses out the group waiting to get on the plane."

Pros: "Great entertainment choices"
Cons: "Boarding by rows or areas would be better than the masses all at once after 1st class and business."

Pros: "Friendly crew"
Cons: "when seats recline in economy you can barely get in and out of a seat"

Pros: "The planes are comfortable, the crew are always nice and polite and have smiles on there faces."

Pros: "The boarding process is very efficient."
Cons: "Lufthansa’s people are mostly good. But there are some obvious opportunities for people to be more friendly. Also, LH like many others continues to serve cold rolls and cold butter on international flights. KLM warms the rolls! It’s the one small touch that would make Lufthansa’s meal service so much nicer."

Pros: "Great service, on time departure, excellent amenities"
Cons: "The flight was over before I expected it!"

Cons: "2 hour delay"

Cons: "Horrible in flight food. Even in the business class it was mediocre at best. The in-flight entertainment system did not have a responsive interface. The content was dated."

Pros: "Food"
Cons: "Crew very rude unlikely Lufthansa"

Pros: "Great food! Attentive staff, comfy seats."

Pros: "On time."

Pros: "The food was okay and the crew did their best to make us comfortable once we were on board. We flew business class, so that was probably a factor."
Cons: "Everything else was horrible. When we got to the airport, they didn't even know we were coming. They sent us to two other airlines, assuming we were flying with a partner airline, then tried to shift the blame onto Kayak. When -- and ONLY when -- we pointed out that we'd actually booked directly through Condor and Kayak had only served as the intermediary, they gave us a direct line to call. Then their agent said "You can't always trust the people at the desk, you know." Oh, really? If I can't trust your own agents, who can I trust, exactly? It turned out that we had an initial flight to Minneapolis, which was NOWHERE on the itinerary, on Sun Country. The Sun Country folks, thankfully, were enormously helpful and we made our flight with 2 minutes to spare. But it doesn't end there. We'd paid for business class all the way, but only got it on the interseas portions of our flights. And they lost our luggage on the way home, to boot. Take home lesson? NEVER FLY WITH CONDOR. I'll walk to Europe before ever booking with them again. And I'll make sure that all my friends and colleagues, all of whom travel extensively, know of our experience."

Pros: "Attentive crew. Smooth flight!"
Cons: "All good"

Pros: "On time"
Cons: "Leg room"

Pros: "I have ordered the salmon fish dinne and the fish was totally overlooked, dry and tough. I could not swallow the fish and ate the tiny bread roll only. The second was breakfast wigh tasteless scrambled egg and mushroom and spinach. Both serving sizes were really small with just one side dish of fruits. I was hungry the whole 10 hours flight."
Cons: "Changed the chef or the vendors who supplied the meals."

Cons: "I had to endure 10 hours sitting next to an obese passenger, who was to big to fit into his seat and had to rest his shoulder and elbow over my seat. The crew couldn't do much and so I had to shift myself sideways for the entire journey in order to make space for this obese passenger to rest his arm into and over my seat."

Cons: "They had overbooked the flight and asked to reroute me. I asked if I would still be able to get to my destination at the same time and to make sure I would have a window seat. Everything from the moment I said yes was a terrible. They rebooked me twice on two different routes when I was in the air. Said a steward would meet me (never happened) instead I was running to catch flights on different airlines in two different airports. The entire situation was disgusting. The running was with all of my luggage. Because of the rebooking I was in the last row of 75 rows on a plane with an additional connection. Every flight had delays creating more chaos for the next flight. The only helpful airline in the bunch was Delta."

Pros: "The entertainment touch screen system is so much easier to use than the planes that have the remote controls. Having all of the toilets downstairs was nice. It was less noisy and had a little space to stretch. The crew was very friendly and helpful."
Cons: "Even though I was sitting on the left side aisle seat (2-seat section), it was very cramped. I'm only 5'2" and my legs were very uncomfortable. Along with less leg room than other airlines, it felt like the seat itself was narrower too. The food quality control was disappointing. The meal I had on the first leg of my flight (Mumbai-Munich), I noticed that it expired by about 2 weeks. And the complimentary water bottles also had a past expiration date (although, I don't know how water expires). Generally speaking, I think all of the meals I ate on Lufthansa were subpar compared to the many Asian airlines I've used for overseas flights. Quality could be improved and I think there's a missed opportunity to incorporate meal options correlated to the airline or international destinations (German airline, why not bratwurst? Pretzel bread?)"

Pros: "Crew friendly, good food"
Cons: "Cramped seating, can't select seat until checkin without paying (only airline we were unable to select seat)"

Pros: "good service, professional staff"
Cons: "few cm more leg room in economy will make such a big difference!"

Pros: "I always praised Lufthansa food, but this time we got chicken pasta, which was weird. Please bring back your normal option: chicken + puree."

Pros: "flight left on time"
Cons: "arrived on time with no problems"

Pros: "Lufthansa always does an excellent job."

Pros: "The entertainment system had many 1st run films, my 8 hour flight was filled with great movies"
Cons: "The economy seating was quite cramped, however, you get what you pay for, I could have upgraded to the glorious Economy plus, perhaps next time I will!"

Pros: "Very organized,professional ,nice.."
Cons: "Was delay a little bit,but this is not problem"

Pros: "The amenities were a nice touch (headphones, blanket, pillow) and nice selection of current movies. The captain made timely announcements to update us where we were flying over and what our expected arrival time was in German and English."
Cons: "I was surprised that there were at least four dogs on the flight, some without a carrier. I didn't care for one of the meals which was mixed peppers with onions, cheese and potatoes. I thought the meals were overly salted but what airline's meal isn't."

Pros: "SAS and BA can do better"

Pros: "WOW. SO much food and services. Lots!! Best flight ever."
Cons: "Some staff sound a little rude sometimes. And stressed."

Pros: "Excellent Flight"
Cons: "Nothing"

Pros: "Roominess, great crew, food was good. Crew kept passengers hydrated often. Flights were on time. Great communication with flight crew regarding information in flight. Best airline I ever flew."
Cons: "Cabin was really cold, felt like AC was too high."

Pros: "Crew was good"
Cons: "Space is horrible on seat 64A economy seating in the 380 is very tight"

Pros: "Still loads of leg room in economy which is great for a tall person like myself."
Cons: "The food, dinner and breakfast from Johannesburg to Frankfurt was not very nice and not the usual good standard."

Cons: "The seat in front of mine was reclined in the already cramped space provided, twice as far back as any other seat I could see. Please look into the recline on that seat for future passengers. The crew hit my seat, repeatedly with their carts and did not remember to offer drinks to us as they pushed it by. The airlines should consider removing that seat as an option to passengers if there is not ample room for the flight crew to maneuver around it. It made for an unpleasant experience overall."

Pros: "Entertainment."
Cons: "Staff was extremely sassy and unhelpful when I had been traveling for 40 hours."

Pros: "The crew was great, very friendly and attentive. Sitting in Economy plus is acceptable comfort wise. Captain was very communicative when there was a mechanics issue and delay, much appreciated."
Cons: "United check in desk was unnecessarily long wait, other airports/airlines have a better flow. The screens on the seat backs on 767 are ridiculously small and stuttery. The main meal was not very good, pasta sauce was gross, could've done better with prego."

Pros: "Very prompt, good food. We encourage trip very much!"

Pros: "The crew were kind Flight was good and on time"
Cons: "No entertainment? No gluten free lunch snack available - crew member found me some apples Boarding was orderly but not by row numbers The child behind me was kicking my seat quite a bit"

Pros: "The crew was thoughtful and attentive The bathrooms w ere kept clean and supplies were refilled promptly"
Cons: "the boarding method was redundant. we waited 5.5 hours to to check in and there were no refreshment arvailable within a reasonable distance"

Pros: "The staff we're grate really helpful and friendly"
Cons: "The entertainment was not working so this made the flight long and boring."

Pros: "The entertainment system is fantastic, much like Singapore Airlines'. Lots of leg room."
Cons: "There was a mix-up of seats in the back of the plane. I didn't mind being asked to switch seats, but it took them a while to sort out the mess. So uncharacteristic of Lufthansa."

Pros: "in flight service is great, lounges are excellent, and personnel are well trained and courteous"
Cons: "that I couldn't bring my kids into the lounge"

Cons: "Air conditioning was poor . Despite bringing the issue to the attention of cabin flight attendants, nothing was done to correct the problem"

Pros: "I can't really think o anything."
Cons: "The entertainment was very limited to a few movies. The headphone jack didn't work properly. The stewardess kept bumping into my fathers seat as she passed by. Seats (like other airlines) were unbearable after a few hours of flight time. Food was cold. Just before boarding the plane my carryon was taken because we had made some purchases at the airport and I had a backpack. I always stow my backpack under my seat and I would not have minded so much if my carryon was returned upon exiting the plane in Frankfurt but it wasn't. I had to go pick it up in baggage claim and then go through customs and security again. I am so glad I had a few hours to spare. If not I would have missed my flight to Houston. Please be considerate of this. I always take carryon to avoid uneccessary time consuming issues such as this or lost baggage. Lufthansa did not have an issue with my bags."

Pros: "Food was excellent!"
Cons: "Seats unbelievably tight :("

Pros: "The wafer bar. Pilot had a good landing in high winds and snow."
Cons: "Nothing to complain."

Cons: "small seats,no LCD for each one,food nor so good."

Cons: "Flight was late departing Cairo Changing flights from Cairo to Amsterdam was scheduled at 50 minutes. I asked the male flight attendant about changing airplanes, said our new gate was right next to our arriving gate. He said no problem. He failed to mention we had to go through customs and security again, and walk almost a Kilometer in the process. Fortunately they held the Amsterdam plane because many passengers would have missed it. I did not appreciate the lack of information from the flight attendant, however holding the plane was a godsend."

Cons: "They overbooked the flight which delayed boarding but the flight was on time."

Cons: "Seats are very small. Plane was cramped. Snack was not very good. Need healthy options."

Pros: "On time"
Cons: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"

Pros: "Staff were always courteous."

Pros: "Staff was friendly, flight was on time"
Cons: "No snacks on flight of 12h 20min?! I was offered the appetizer (pretzel or biscuit - both of 14gr of product inside). This is unacceptable - overseas flights have to have some snacks No eye mask or ear plugs, nor socks for economy class Outdated entertainment"

Cons: "Flyght was terible"

Cons: "I remember a time when these flights had entertainment on them..."

Pros: "Nothing special."
Cons: "Limited meal choices (I flew business class). It seems Austrian puts more emphasis on the Trans-Atlantic flights and less on short hauls."

Cons: "They cancel the flight without letting me know!"

Pros: "Good service and on time."

Pros: "It's just normal seats with the middle seat blocked for Business class. It's not a true Business class seat by any definition. There is no entertainment system for this flight. I would choose to fly economy for this leg, if given the option as there is no added value to the Business class."

Pros: "If you have to fly coach, this was the way to go. The star were lovely, plane clean, food was good. Very nice flight from LAX to Vienna."

Pros: "Helpful service, decent food."

Cons: "Rudest flight attendants I've ever witnessed. No food or drink for six hours. Bad entertainment selection."

Cons: "We booked Austrian Airlines to Kosice for 6 to play a concert for 3,000 on Thursday night. 4 of our group arrived from ZRH; 2 from LHR. LHR-VIE was late; we ran and arrived in time catch VIE-KSC before it left, but Austrian Air would not allow us to board, despite that the other part of our travel party was already on the plane and alerted both gate staff and on-board staff we were coming and wee had to play a show that night with Arch Enemy. We had to wait 10 hours in VIE & given €12 for food. AA cited "rotational issues". Shockingly, Austrian Air delayed the 2nd flight by another hour "to wait for someone". We had to cancel the show. Really angry"

Pros: "Flight was on time ,"

Cons: "Very confusing boarding procedures. In Vienna they would check you at the gate to make sure you are in but keep you standing for a long time. I am not sure what happened but food was barely edible: breakfast eggs were like rubber and Lunch was served with a tiny sandwich. For a 10 hour flight it was not even sufficient"

Cons: "The aircraft was very old and smelled badly. The toillets didn't work properly and were dirty."

Cons: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."

Pros: "Staff, seats (exit)"
Cons: "No screen,no entertainment, the food was very bad even for airlines food, for a 4 hours flight cancel the food and make a cheaper flight."

Cons: "Please change food, enough of pasta every time."

Cons: "Behavior of AA"

Pros: "All"

Cons: "Delay of 1 hour on a flight of 1 hour during lunch time and neither a snack during the flight."

Cons: "5 hour delay. One staff member said there would be a delay, the second said there was no delay and after a couple hours the delay was confirmed. I was told the flight was full without the attendant even checking, flight was actually not even close to full. Nobody wanted to help and do their job, they just want to send you on your way."

Pros: "Decent between chare distance for a medium sized airplane (A321)"
Cons: "40 minutes late, no entertainment, mediocre lunch, not enough space in the compartment for hand bags"

Pros: "The flight attendants were very friendly and spoke English well. Loved the food and the service"

Pros: "Nice crew, lots of entertainment options (movies especially). Seats recline very far back, nice..."
Cons: "Ground crew was a big bottleneck and Austrian security did not help."

Pros: "Crew and boarding were fine. But nothing to crow about. Just not stressful."
Cons: "That was the most uncomfortable flight I have had. It was hard fora short flight, though sitting so close to another passenger, side and front was stressful. Plus, my back was killing me by the end of the short flight- and the long flight from Europe to the US was hard. It was pretty much knocking elbows with the passenger next to me when eating. And mind you- no passenger in my row as any larger than the average person. The seat recline was fine and marginally helpful in relieving back strain- except it did put you in the lap of the passenger behind you. The passenger across the aisle from me shoved the seat in front of her and told the passenger in front of her he could NOT recline. The passenger next to her (I assume her husband) joined in with the shoving. I finally felt a need to intervene and calm them down as it began to escalate- and I did want the flight to continue. Note- while I think the passengers shoving the seat were a bit rude- the crowded nature of the seating with the recline was hard, so I understand. But the person in front had a reason (and a NEED given the discomfort) to lean his seat back. The seats were simply too uncomfortable to keep them upright. I helped them find a recline for both passengers that was reasonably okay. I also tried to get my recline somewhere between comfortable for me (impossible) and reasonable in space for the person behind me, This is an airline problem. And when people wonder about the rise in passenger rage... this cramming in is it. I had to use Austrian because of a last minute need to book a flight- given the inability to relax even a little and the residual back and leg pain ... thus my ability to immediately jump into work during a busy work and travel schedule means that I will definitely not take this airline again. If you are shorter than 5' 5 and weigh about 100 lbs- this might be okay. Otherwise, expect to be a lot of rats shoved in a cage."

Cons: "if you sit in the rear part of the aircraft no menu no food options for you they give you what have left."

Pros: "We paid extra for extra leg room. Exit row. Well worth Cabin crew very good and friendly"
Cons: "Connecting flight on United. Horrible experience Chicago to Vegas.seats are small, feeling of claustiphobia, nothing free on entertainment. Only interested in adding to price of ticket. Very warm A/c didn't work well. Totally bad experience on United. Never want to fly on them again"

Pros: "Short flight"

Pros: "Never again with KAYAK. Sorry."

Pros: "The good and service"
Cons: "No TV screen"

Pros: "Excellent service"

Pros: "The flight was on time and the crew were very friendly."

Pros: "the crew"
Cons: "There was no space. Even though I wore compression socks and got up to walk frequently, my legs were bruised as I could not stretch out for any extended time. The seats are cramped and you are in one position. The flight was almost 9 hours and it was too much for me."

Pros: "No problems."

Pros: "Very good choice of Entertainment. Crew is very kind AND helpfull.Excelent service from the begining to the End."

Cons: "Comfort/ food and service could have been better"

Pros: "Ground crew was very helpful. Nothing remarkable about the flight"
Cons: "Flight was late. This made the connection in Vienna very stressful"

Cons: "Toilet was not cleaned regularly"

Pros: "Food, courtesy of flight attendants."
Cons: "Old plane. Very little space in chairs."

Pros: "Great flight, got to destination a little earlier too!"

Pros: "Everything was OK."

Cons: "Our first flight got canceled so we were bumped to a later flight. I spent over 20 hours in airports for this flight!"

Cons: "There was no entertainment but I knew that. The comfort rating was not the Airlines fault. We had very turbulent weather for over an hour"

Pros: "The crew were very attentive and there was a large variety of in-flight entertainment."
Cons: "I am not a heavy set guy but the seats were unreasonably close to each other, this meant that when you eat a meal your elbows push into your sides making it hard to bring food to your mouth."

Cons: "Very narrow seats"

Pros: "- relatively new plane, but honestly that's it..."
Cons: "It was a 4+ hours trip and here is what they don't offer: - no entertainment system and no wifi - all drinks for purchase (even water) - seat very tight and uncomfortable (plus, if you want to select your seat you need to pay) - cannot recline seat Here is their offer: high prices."

Cons: "Seating is a big problem. I am only 192 cm tall and cannot really fit my legs into the space. Have them out in the corridor"

Pros: "That the flight was on time."
Cons: "not applicable."

Cons: "Seat was broken. Reclines without requesting. Tray also needs attention. Seat 15C"

Pros: "Quick boarding."
Cons: "Nothing. Pretty good for a short trip."

Cons: "Better business class seats"

Cons: "Delayed, twice!"

Pros: "Friendly crew, new release films"
Cons: "Quicker boarding and better food"

Pros: "Crew were very good"
Cons: "Poor entertainment system"

Pros: "Did not take it"

Pros: "Pleasant staff, very poor entertainment systems, screens too small and kept needing to be reset."
Cons: "Poor entertainment systems Plane too cold Only 1 meal Ran out of gin for the second flight in a row"

Pros: "made it alive from London to Gibraltar flying into Gibraltar is so much better and alternative for anybody who's going to the western part of Spain you just get off the plane come outside and walk across the border it's amazing how easy it was"
Cons: "I was very happt"

Pros: "Friendly crew and a good value for money flight"
Cons: "Very bumpy ride but this wasn’t anyone’s fault"

Pros: "Service was excellent"
Cons: "Entertainment system getting a bit long in the tooth on 747. Hot breakfast could have done with some colour"

Pros: "BA in South Africa run a clean efficient airline. Planes are new crew well trained and food is good."
Cons: "Preseating totally random no matter your status. Booked state of my choice well in advance and was presented at the back of the plane on check-in"

Pros: "Crew tried to be polite but some were really not"
Cons: "LATE"

Pros: "No hassle with hand luggage"

Pros: "Plane kept to time schedule fabulous"
Cons: "Traveling economy"

Pros: "Crew, boarding process, food, cleanliness, movie choices were all good."
Cons: "There should still be more leg room in coach. The screen in just my seat had a "loose connection", as it was a bit blurry sometimes -- enough to be annoying, but I still watched a movie OK. No other screens around me had the problem; they were crystal-clear."

Pros: "Efficient processes. All went to plan"
Cons: "Tight seating. Old plane. Entertainment screen sub par"

Cons: "not much room. cant explain the boarding. too complicated and required going down stairs."

Pros: "Quick and efficient boarding."
Cons: "The way that the crew (both in economy on right of plane) spoke to, and handled sensitive situations with several of the passengers in a loud and rather rude manner. This is not the British way that I have been accustomed to on previous BA flights, and is rather upsetting. The crew were very abrupt in general, and did not have that seasoned and polite demeanor which I expect from BA."

Pros: "The staff were wonderful within my two boys aged 6 and 7. There was really good room and the entertainment of Paddington 2 and then comedy shows was a great balance. Really enjoyed it."
Cons: "Only down side was the food, had to pay, quite expensive and didn’t really get ‘a meal’ as such."

Pros: "It was comfortable, the staff were helpful and it was a pleasant flight."
Cons: "I am not tall enough to reach the overhead compartments to place my bag inside. Two passengers kindly helped me on the return flight. On my last trip with BA a 6ft steward told me off for not being able to lift my case over my head and place in the overhead compartment. He refused to help me with my bag he said he had a bad back and I swore I would never fly British Airways again and I wouldn't have if I had realised that my return flight was with them. However, this time was different it was a good flight but if passengers don't help lift my case in the overhead locker in future I have no idea what I will do. I never have this problem with other airlines."

Pros: "The crew was really nice overall and the entertainment system was adequate. The main meal was decent too."
Cons: "The flight was late (I was warned online but there was denial at the airport and gate) and further delayed in flight so I missed my connection. I didn't like the pods in business class. I had a forward facing seat at least, which are all by the aisles. They seemed narrow. I didn't sleep (never do). The breakfast was a bit lame. Getting into buses from the plane IS lame. It took a while to get to the terminal."

Pros: "Your staff were truly excellent, helpful and engaging."
Cons: "My TV worked only intermittently and I therefore could not relax and enjoy the entertainment..."

Pros: "Flight good."
Cons: "Your website didn’t tell us bags not included. Cost me an extra£200 at airport. More than poor. Who do I complain to?"

Cons: "Paid extra for mediocre seats"

Pros: "Made up for time due to a big tail wind"
Cons: "Took off late and had to wait 45 minutes for luggage"

Cons: "Paying $7000+ For a seat like this is a travesty"

Pros: "Flight was on time,actually ahead of time."
Cons: "Aircon was not efficient. Very hot in the plane."

Pros: "Nothing"
Cons: "Nothing was impressive at all"

Pros: "Efficiente flight"
Cons: "No movies"

Pros: "Strong tailwind brought us in 30mins ahead of schedule."
Cons: "Nothing. Was a smooth and friendly flight. Cabin crew were courteous and efficient."

Cons: "Booked 6 exit row seats only to have half of us moved. Somehow Cyprus is short haul? So no free soft drinks or food! The crew ran out of much of the menu."

Cons: "No snacks or drinks (not even water) was provided free of charge. Everything was for purchase...really!?"

Cons: "Took forever to serve cold drinks and food. Said we were going to have a short flight due to tail wind so they would not serve hot drinks. Mean while we landed at the expected time of arrival."

Pros: "nothing"
Cons: "They were awful"

Pros: "Staff are all great. No fuss and every thing on time."
Cons: "It's economy class and always cramped. Standards slipping in the toilets a little. Seats are getting worn. The entertainment choice could be better. Food quality has also gone down"

Pros: "I generally fly business or first but not this flight I felt like we were treated like we were in first class the attendants was great. Really great. I became a believer in British on this flight!"

Pros: "Beautiful plane. Wonderful service. Even landed 30 minutes early. I cannot say enough good things about BA."
Cons: "Missed the second meal."

Pros: """
Cons: "No entertainment. Few passengers were standing in the middle of the isle having a loud conversation. We had an overnight flight from us so we wanted to rest. Asked the flight attendand if it is ok for passengers to have a party like this. He told me off. He said "if you have a problem you tell them". I asked if it is a safety issue standing on the corridor like so. He told me, "I am fine with it"

Pros: "Almost nothing but I was comfortable"
Cons: "There was one crew member that spoiled The lot. When I had trouble with my bag fitting she wa no help. She in kinder words told me to figure it out. When I asked if there was a way to check it at the jet bridge she replied that I should have done it out there. To which I replied that they should have told me there was limited room. Needless to say I had to figure it out without any help from any crew. Which was crazy to me because on other flights I had more than one person taking my bag for me or trying it other places. Later the same woman was loudly accused of skipping a row of a dad trying to wrangle his children. When he confronted her she addresses him sharply and made him wait to get food though he had two young children with him. I'm sure skipping a row is easy to do especially if there is a lot Of activity but it didn't stop there another crew member began to bash the man while they were continuing to pass out food in front of other passengers and she did not stop him. I understand wanting your fellow crew members to know you are with them but it is completely unprofessional to do it in front of other passengers and needs to be saved for "closed" quarters. Worst and most unprofessional portion of my trip."

Pros: "Great Flight. Attendants took great care of us."

Cons: "Plane was old and probably a "spare lease" ans as such the seat quality was horrendous... lumpy, faulty (did not recline)"

Cons: "Not a comfortable plane. Very little room."

Pros: "On time"
Cons: "Food was disgusting"

Pros: "i wasn't on this flight because the flight from earlier landed 20 minutes later than expected. Ground BA staff were very helpful about sorting out my next flight. and even though I had to wait 9 hours at Heathrow to get an Aegean flight BAs service was impeccable"