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Pros: "Crew very good"
Cons: "Seats not very comfortable"

Pros: "Everything"

Cons: "Trail mix was gross, the child sitting next to me spilled her soda all over my pants and throughout the flight kept purposely touching even after I and her mother told her to stop."

Pros: "I wasn't so cramped this trrip"
Cons: "Took forever to land freaked me out a lil bit"

Cons: "Why the hell would you sell a flight with a 40 minute transfer between a domestic and international flight that were in different terminals?! The only reason I made it was because the airport crew was great in helping me get through the airport quickly. And the only reason my luggage made it on time was because my flight was delayed for two hours."

Pros: "The flight attendant and getting to the location early!"
Cons: "United in general"

Cons: "United was unorganized and they acted as if these cancellations were no big deal. Those two days that we missed could have been spent at work. Now I have wasted PTO time that I can't get back and wasted money at our resort that I wasn't able to get back. One of the agents at Bradley International Airport Sammy put her hands on my friend and screamed in her face USING FOUL LANGUAGE with a line full of people and their children waiting to check in. It was unprofessional and uncalled for. We did get police and management involved. The overall experience was terrible."

Pros: "Crew was very attentive"

Pros: "I liked that the flight was on time"
Cons: "I did not like the absence of much food for breakfast on economy"

Pros: "Fast unloading of plane."
Cons: "Slow boarding, no snack choices."

Pros: "The pilot had an excellent landing in adverse conditiions"
Cons: "The in-flight concessions were extremely poor. The staff were impolite and inconsiderate"

Cons: "Departure was delayed somewhere between 30-45 minutes."

Cons: "Snack offering was caramely sugar cookie"

Cons: "Had to rent a car at LAX in order to actually make it home to San Diego. Also had to go home without any of my luggage ..."

Cons: "Newark's security line is a logistic horror"

Cons: "WHEN I TRIED TO SPEAK WITH AGENT SHE GAVE ME A QUITE THE LOOK SHE DIDNT EVEN RESPOND.."

Pros: "."
Cons: "Crew did not communicate well with ground crew on maintenance issue, causing us to sit on plane for 2:20 hours."

Pros: "The exit isles were comfortable"
Cons: "No free food service and the menu was unappealing and extraordinarily overprice! The bathroom was dirty and toilet unflusable...garbage can overflowing and dirty paper towels everywhere !"

Cons: "Paying for baggage"

Pros: "They put me and my son in the very last row of the airplane. I realize this is probably the only way I could afford to fly so I will put up with it, but it isn't very comfortable for 73 year old woman."

Pros: "The flight itself was great.. However the experience at the airport was terrible.. After placing several calls prior to my departure date to confirm that my 40 inch TV was ok for transportation , it wasn't until I got to the airport to find out that I was unable to take the TV or the TV stand.. I live in Philadelphia and had nowhere to leave it causing me to give it to a stranger in order to make my flight . I am very distraught that the information indicating there was an embargo restricting the transportatione of TV greater 32 inches or boxes to Montego Bay was not given during any of those calls.. I don't understand why that information was not sent in an email prior.. On top of that I placed a call to customs in Montego Bay and was adviced that the embargo is enforced by the airline not customs... If I could some how get some answers regarding this I would appreciate it..."

Pros: "On time! And great service"

Cons: "Seating next to the bathroom is gross"

Pros: "All fly is in good plan"

Pros: "The flight & crew were great"
Cons: "A cookie? C'mon man. I couldn't download the United app & didn't know I had to."

Cons: "There was a delay after boarding / door closing. We just sat at the gate without explanation so we arrived late in Boston. I assume we were held for some reason by the tower but an update from the pilot would have been nice."

Cons: "Several mechanical failures caused a 7hr delay"

Pros: "Puntual y eficiente"

Pros: "Flight was on time and smooth."

Pros: "Vegetarian meal good taste."
Cons: "Hour delay by "catering", missed connect at LHR. (United's booking too tight also). TV screen needed "reboot", flight announcements piercingly loud. Requested gluten free meal not provided."

Pros: "Didn't like that we have to pay for everything like food & tv"

Pros: "Crew was nice and boarding went smooth"
Cons: "seats were very close together"

Pros: "The flight"
Cons: "No pretzels or cookies. One of the flight attendants was a bit over the top trying to be cool. It came off as obnoxious."

Cons: "The departure was late. There was no explanation nor apology. As a long term and faithful Alaska Airlines customer I was shocked that a plane would not leave on time and act like it was par for course. Ehhh so what? I'm an older woman and needed help with my overhead luggage. The very young male attendant saw me struggling and just said that is not going to fit and walked toward the front of the plane. No offer to help whatsoever. The plane was small and uncomfortable"

Pros: "A really small and swift on her feet lady was waiting for us upon arrival, and had the best attitude meanwhile she rushed us through airport security, costumes, check in desk and boarding desk. I realize the Brussels Airlines delay is not toyr responsibility, yet you assumed the consecuences and managed it smoothly and coformtably for us."
Cons: "Even though the staff did an impeccable job rushing us through LHR to catch the flight, the situation was not comfortable at all. During the flight, the staff made sure that economy felt the economy - no smiles, no please or thank you - deffinitely not paying first class with that kind of staff aboard. On top of that, my luggage arrived 12hrs later on another flight and I was not even offered a chocolate bar... I can see why the tickets were the cheapest ones, I just didn't expect it to get as far as not delivering the luggage with the passenger."

Pros: "Same"
Cons: "Same"

Cons: "Could not make seat assignments for second leg of trip on line , had to wait until boarding agents to a rive 45 minutes before flight. Did not get assigned seats until most passengers were seated. They did get us is eats but not together !"

Cons: "They do not inform reason why it is late"

Pros: "Got me safely to my destination. Other passengers were friendly and helpful. Sf and Vic airports nice. flight attendants passably pleasant. No food that I was aware of. Entertainment at least there was a wifi option since there were no screens."
Cons: "Check in agents all might as well have been robots, but with bad attitude. Even at the star alliance gold checkin desk the agent was clearly unhappy/furious (seem to be ongoing issues with the system/ machine frustrating him) and was consistently abrupt and cold though our interaction. He did help by lifting bags onto weigh and to press buttons to get the tickets issued, but I would have a much better experience of United if he has shown any sign of warmth or even smiled. I was struggling with a baby in a carrier, and several suitcase, and he didn't show any sign of humanity. The guy who labeled our bags was a bit nicer. The team overal though just barked instructions at the customers, never looked them in the eyes, and seemed to all hate their jobs. We got our boarding passes issues successfully, yes, but I felt on pins and needles like I had to be very careful not to offend anyone.... Which I don't think is what you want your passengers to feel at the start of a flight."

Pros: "No delays! First time that's happened in a while! So easy!"

Cons: "My flight was delayed two and a half hours. The pilot repeatedly said we were ready to go and would then say we had to wait again."

Pros: "Not to crowded"

Pros: "On time"

Pros: "It was my first time flying with United. It was also my first time flying on a plane that was smaller and it was the best flight I've ever been on. I really enjoyed the free wifi and entertainment on board. I have a child that had an electronic device that allowed her to watch a movie. The selection was also very up to date and a decent verity. Very good flight"
Cons: "Nothing it was a very good experience."

Cons: "The flight was delayed at last minute before take off."

Pros: "Very friendly flight attendants & the pilots kept us posted on everything which made me feel extra comfortable!"

Pros: "Everything went smoothly and the flight was problem free. Very enjoyable."

Pros: "Nothing to eat!"
Cons: "Not even apples or banana?"

Cons: "I had a middle seat on the replacement flight. I could not have been more uncomfortable had I been folded up and placed in a box for the four hour flight. Someone should remind the airline that people are getting taller while they are making passenger space ever smaller. This shortsighted attempt to cram more passengers on every plane in the pursuit of the allmighty Dollar will eventually drive the country to embrace short and medium distance rail travel, and send the airlines to economic perdition."