Daily cleaning, installation of cabin HEPA filters on flights from San Francisco
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 24h 00m
The cheapest ticket to South Africa from San Francisco found in the last 72 hours was R10 209 one-way, and R12 246 round-trip. The most popular route is from San Francisco to Johannesburg, and the cheapest round-trip airline ticket found on this route in the last 72 hours was R8 089.
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Scores according to KAYAK customer reviews
Pros: "Crew were very gracious and kind."
Cons: "Food not as good as before"
Pros: "Crew was super nice and the food was good (for plane food)! Really appreciated that they had snacks and chocolate on hand for hungry passengers throughout the flight. A 17 hour plane ride is never the best, but Singapore Air made it as pleasant as possible. Also, we booked on Kayak and was routed through a third party vendor JustFly, which I was a little worried about - but our booking went off without a hitch."
Pros: "I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!"
Cons: "I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay."
Pros: "Excellent crew and very well dressed and always smiling"
Cons: "The lights were switched off for a very long time. That can be avoided"
Cons: "SINGAPORE AIRLINES TOK CARE OF MY MOTHER VERY WELL"
Pros: "Flight attendants were very friendly, professional and helpful"
Pros: "The crew did a wonderful job of anticipating needs and having all the little ammenities you could want."
Cons: "They gave you a menu at the start of the flight but didn't serve any of that food, and the food wasn't very good"
Pros: "Crew was polite."
Cons: "For such a long journey, the plane could have been nicer."
Cons: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"
Pros: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Cons: "Aircrew took my carry on away while I was waiting to board saying it was too large; left me without the essential items I wanted during the 19.5 hours in the air and two plane changes. Other people were allowed to keep carry ons bigger than mine so I don't understand why they did this."
Pros: "The crew werr very helpful and patient and so many languages they knew. Impressive they need a raise"
Cons: "The seats were uncomfortable I slept 30 min at a time on my 14hr flight. The food is nice but a bit bland the first time its amazing but after more than 2 planes mix it up plz"
Pros: "The plane was new. The in flight entertainment system was good, although I never got to experience it fully because the Flight attendant kept switching it off, as I had paid extra (an arm and a leg) for a “bulkhead seat”"
Cons: "The service was beyond awful! The Flight Attendants had a “could care less” attitude. I had special ordered a meal, and they gave me the wrong one. I did not want to make a big deal, so I just ate it. Then they did not offer any beverages when the meal came! I literally had to beg them to make me their famous “Singapore sling”. Shocking really!!. When I had my coffee, my request for cream and sugar went ignored THREE times. Finally they grudgingly gave me only cream, rendering my coffee undrinkable. .....And the list goes on. Never ever will I travel on this horrid airline again!"
Pros: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Pros: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Cons: "Economy is still tightly packed with limited leg room considering the distance traveled."
Cons: "Please don’t use just fly.com ever. They cancelled my tkt and never accommodated a new one"
Pros: "Friendly crew I like that a lot. The diabetes food choice ecselent Thank you"
Cons: "The toilets were very dirty"
Pros: "Love the promptness of services, always with a smile!"
Pros: "Amazing service!"
Cons: "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."
Cons: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"
Pros: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Cons: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Pros: "Premium economy"
Pros: "Service and food"
Pros: "food. schedule was on time"
Pros: "friendly staff top Service top Inflight"
Cons: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Cons: "too long a flight 17 hours from SFO to Singapore"
Pros: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Cons: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Pros: "Like the food"
Pros: "Crews are truly nice and patient"
Cons: "Crews are very nice, food are not really good"
Pros: "Helpful staff and a comfortable trip. A plus all the way around"
Pros: "Service is very good."
Cons: "Too warm/hot inside the cabin throughout the flight."
Pros: "The hot towels twice during the flight was great"
Cons: "Really just the food"
Cons: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"
Cons: "All good"
Pros: "Crew, plane, punctuality"
Pros: "Had good experience on Bangalore sfo return journey. In particular your ground staff and aboard the flight were so warm and receptive. Only thing is that seating in the economy class could a little more better. Thnx SA"
Pros: "Entertainment was awesome. Boarding was fast."
Cons: "Not enough food served (only two meals on a sixteen hour flight) and tasted okay. Crew was not all friendly."
Cons: "Singapore Airlines always boast themselves as first class service. That is just bs. At night when I was hungry, I asked the flight attendant for some snack, both a male and a female served at my cabin said, "we don't have that." I expected SQ staff to serve one step further, instead of stopping at a no. Can't you recommend something? Throughout the entire trip, whenever I asked something, the way they answered always made me feel that I was a trouble to them. Is it because I was in an economy class and that's how you treat me? SQ, you may want to change what you are proud of. It's no longer a first class service, at least not to us poor economy class passengers."
Pros: "Attention to detail, good leg room, entertainment options and a brand new plane"
Cons: "cramped uncomfortable seats freezing cold in the plane"
Pros: "great service. new plane. excellent video system."
Cons: "not much to complain about."
Pros: "Aircraft was OK."
Cons: "Cabin crew service can definitely be better. Should offer more snacks for long flights."
Cons: "I have no complaint"
Cons: "Cabin too hot"
Pros: "Just as previous reviews mentioned, this is a top notch airline even when flying coach. The staff was courteous and attentive, the food was good and the flight overall was comfortable. I'd fly with Singapore again in a heartbeat."
Pros: "I like your new entertainment devices and big screen"
Cons: "the number of movies is a little bit less. the category of videos is not clear."
Pros: "crew and service and food was excellent MJ from local staff went above and beyond to assist when i missed my connection she was kind, compassionate and efficient A+++++++"
Cons: "missed connection in Seoul. announcements should be louder, was in rest room opp the gate and did not hear any announcements for boarding text message should be sent if passenger missing."
Pros: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Cons: "Some alcoholic drinks"
Pros: "Boarding its took along , food it's bad"
Cons: "They do not understand the word priority at Doha airport. Business class passengers boarded last."
Cons: "We were told to board, but then kept in another area close on 1 hour before we could get on the plane and this area had no bathroom facilities. The spread of seating on the plane made no sense with many open seats but also many squashed rows of people. The crew was visibly tired and irritated, they also ran out of a few catering items. It seemed as if last minute, a few different flights were combined into this one which lowered the quality."
Pros: "Food and leg room"
Cons: "All was fine"
Cons: "More refreshments"
Cons: "The vegetarian option for breakfast was a stale waffle with apple compote. Inedible."
Pros: "Food selection. However, the snacks need to be readily available on long flights."
Cons: "Entertainment is lacking behind other international carriers"
Pros: "The comfort of the plane"
Cons: "The staff at Atlanta International Airport were terrible; not customer friendly. The supervisor at the check-in counter needs to be replaced. I am not one of your frequent flyers but travel internationally. However, based on his attitude I will think twice to select Qatar as my choice of airlines."
Pros: "Convince, as this is good direct flight from Nagpur."
Cons: "Improve quality of crew and service from Doha to Nagpur sector."
Cons: "Seat comfort was not very good.. and food was bad"
Pros: "The crew were very friendly and helpful."
Cons: "It seems the major airlines use older aircraft when the destination of the flight is a third world country(or Africa). The seats aren't as comfortable and the entertainment system (screens) are not as good as a Qatar and Europe bound flights."
Pros: "Behavior of the crews"
Cons: "Not enough leg room"
Pros: "The flights attendants were very helpful and polite. What I enjoyed the most was the level of comfort I had. I was able to sleep for almost the entire flight. That's why it felt like it wasn't even a long flight."
Cons: "We did leave a little late but it was out of the control of the pilots and flights attendants."
Pros: "There was adequate seat room. The device was good."
Cons: "There was nothing I didn’t like."
Pros: "In time ,food"
Pros: "Staff was great"
Pros: "Thank you for a very good flight experience both from Philadelphia to Doha and Doha to Johannesburg."
Cons: "The breakfast options could have been better, but I was fed and happy, and the flight attendant was kind enough to bring me green tea when it wasn’t readily available on the cart."
Pros: "Flight crew was very helpful. I didn't have any special requests, but I noticed them being extremely helpful to other passengers. Much better than US based airlines, as most others are."
Cons: "Extra security going to USA is a nuisance. Food was ok, not as good as previous trips. Lamb was only selection left when they got to my seat. Not my favorite also very fatty."
Cons: "Seat to LA was broken"
Cons: "Entertainment and food timings are odd."
Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
Cons: "Great staffs and food service."
Pros: "The crew aboard the flight were kind and thoughtful and definitely oriented toward service."
Cons: "The security process at the gate was really disorderly. Perhaps it is because it is a new and extra step required by the US but it was definitely not efficiently handled."
Cons: "Same as above"
Pros: "The friendliness of the staff from check in to arrival!"
Cons: "I had a long trip and as a result I had lost my voice, and the crew had no patient at all. I feel like she just wanted to check the box instead of really making sure I got what I wish for food wise."
Pros: "I freceuntly fly between the US and South Africa and only fly via Qatar Airways, and every experience thus far has been great. The food is good quality, friendly crew and I would recommend it to anyone."
Cons: "The sandwiches are a little dry and movie selection a little limited."
Pros: "Food OK"
Cons: "Massive delay over 15 hours! I was shocked. Once arrived, also luggage was delayed ADDITIONAL 7 hours"
Pros: "Hospitality, boarding process"
Cons: "Food was slightly undercooked (chicken). Should have better process to check for that"
Pros: "the flight was comfortable"
Cons: "...as mentioned, I don't have the pleasure of rating this flight because of the boarding delays and missing the flight. Very disappointing."
Pros: "On time. food were good in general."
Cons: "Complimentary hotel for 10 hours layover is needed whether or not if it's an economic passenger. Air stewardess can improve basic English pronounciation of English is her / his second language."
Pros: "Great selection of movies and tv shows"
Cons: "Entertainment screen is too dim even on highest brightness setting"
Pros: "Service of air stewards very friendly and polite"
Cons: "This goes for Qatarfigjta from harare to Doha and Doha to Washington DC and back. I am not going to give individual report on each one. Food - my daughter could barely eat anything and the vegetarian meals were stone cold most of time. It was hard to eat at Qatar airport because not only is the food terrible (Burger King and bad Asian food) but outrageously expensive. Our media system did not work for one leg. ** way to many ads on your media system. Every time you watch a new TV episode, you have to sit through 5-6 ads for stuff that is not interesting and the same each time. ** plane info on media system keeps reverting to Arabic even when English is indicated as preferred la gauge. We had to place our iPads in checked luggage for flights from harare to USA as we went through Qatar. *** I asked for quiet seats and was given seats near kitchen and toilet even though I booked in hours in advance. One leg had my ten year old daughter and I in different rows even though I checked in 4-5 hours in advance Of flight . ** staff moved my hand luggage without my permission and without informing me - it was stressful trying to find it."
Pros: "Excellent experience overall, the food was decent, the seats were comfortable and had enough space for me at 6ft tall, the staff were very friendly and helpful, entertainment selection was good with plenty of new movies out. I had no problems with my layover. The baggage allowance was great as I had extra luggage from my trip. I'm very happy with their customer service, the day before my first flight I received a phone call from Qatar's customer service saying that due to delays I wouldn't be able to make my connecting flight to Edinburgh so they would like to book me on another flight instead of me having to wait 24 hours in Doha. I was thoroughly impressed with this service."
Cons: "I did not have wifi available from Doha-Johannesburg"
Pros: "Great crews, excellent airplanes, wonderful in transit experince."
Cons: "In flight coach meals were average."
Pros: "On time departure, friendly crew. Comfortable seats for economy class, plenty of entertainment options. A pleasant experience"
Cons: "The food was okay. The hot wrap/calzone served first was not very tasteful. The breakfast/brunch was better. Not much to dislike overall."
Pros: "Again on time and effortless boarding made the overall experience a good one."
Cons: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."
Pros: "I like that the air stewards bring you water and drinks throughout and don't judge you for being too thirsty. I like that they respect that it is a night flight and serve the meal quickly so it can be dark for the whole flight and you can sleep as much as you can. I like how efficient the layover is in Doha - only 40mins!"
Cons: "I don't like when they don't ask the person in front to move their chair up for the meal and the passengers have to ask each other. I don't like that they can't tell you the gate of your connecting flight and how long it will take to get you there - including if you will need to take a bus and the train. I think this could reduce a lot of anxiety. If they could do this, it would also be helpful to let people who have a connecting flight that is boarding in the next 30 mins off the plane first. This would save pushing and shoving in the aisles... and would also reduce anxiety about booking a flight with such a short layover."
Cons: "Attendant was rude and never really finished service, never remembered any requests and consistently skipped guests when providing food or drink service, cabin kept oscillating between either too hot or too cold."
Pros: "The service from the crew was amazing"
Cons: "The food was not bad compared to some air lines"
Cons: "Cabin temperature in my section was slight hot and was uncomfortable until we complained to the supervisor. Steward spilt food on the floor next to our seat"
Cons: "Arrival in Johannesburg was a nightmare due to queues at immigration - I nearly missed my connecting flight. This was not the fault of Quatar airlines but needs to be taken up with the authorities at OT Airport in Johannesburg"
Pros: "The staff were welcoming and friendly. Their customer care is second to none. The food is excellent and i ate throughout my flight."
Cons: "The comfort was a bit below my expectations. Sitting on the seats along the isle was uncomfortable as they are closely placed. There is no enough room to move and to lean sideways when one wants to sleep. My tv was not working. The touch screen was not responding. However the friendly flight attendants shifted me to a vacant seat where the tv was working. The movie selection was limited. There were no documentaries about wildlife. Sport was also missing. We also need some news channels like Aljazeera, CNN & BBC so that we keep updated on issues happening throughout the world. This is very important especially to people like me who traveled long distances from South Africa to Los Angeles USA."
Pros: "The entertainment choices were great."
Cons: "We sat in front of a row of children who kicked the back of my seat for 13 hrs straight. We spoke to a flight attendant about it early on in the flight, spoke to the kids and spoke to the parents. Then spoke to the kids and parents mid flight. And then spoke to them all, including a flight attendant towards the end of the flight. The issue was never resolved. We asked to change our seats but could not. We asked for the parents to trade seats with the kids and they would not. It was the worst, most uncomfortable flight I have ever taken. And I fly regularly for work and for pleasure. It was an absolutely horrible experience. I was actually in tears on the flight because I was so tired, uncomfortable and frustrated."
Pros: "I had to pay two tickets for same flight from Islamabad to San Francisco and going from San Francisco to Islamabad it’s been cancel and I am fighting for my money back they don’t want to refund it"
Pros: "Great flight."
Pros: "Friendly crew"
Cons: "It was okay"
Cons: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"
Cons: "They delayed the flight over entertainment system and that caused me to miss my connection"
Pros: "Smooth flight"
Cons: "I wished I was in business class..."
Pros: "Great service and attitudes by staff."
Cons: "Because my husband and I couldn't complete the online check in, we ended up sitting on different ends of the plane."
Pros: "I love everything about Emirates."
Pros: "The a380 business class was the greatest flying experience I ever had. Second to NONE! Must try and book if possible. I fly a LOT and this was just absolutely amazing."
Cons: "Nothing really! Although they do run out of food options so sit as far in the front as possible."
Pros: "Nice flight sttendents"
Cons: "Seats too small"
Pros: "Efficient and good actually good for airline food"
Cons: "Electronic equipment a bit out dated and below standard"
Cons: "Food, quality of the food"
Pros: "I find the A380 in the Emirates configuration to be more comfortable than other planes/configs."
Cons: "Wish we had a few more choices like carnatic music and an expanded list of movies."
Pros: "The seats in economy at least had TVs"
Cons: "After 4+ hours sitting on the plane we never even left San Francisco. The Emirates plane was less than standard in economy class and we weren’t even offered water for the entire time we waited. The customer service was terrible and we weren’t even able to retrieve our carry on bags that we were forced to check (not due to the size). This was by far the worst first time experience I’ve had and will not be flying Emirates again."
Pros: "Horrible experience!!!!"
Cons: "1. Emirates has only one piece option. With Laptop bag weighing about almost 5kgs, you are left with just 2kgs which the carry bag itself would weigh. Not sure, how Emirates is getting away with this discriminatory attitude, while rest of airlines do allow -Carry on + a personal item. 2. There is no check on the carry-on weight at SFO airport. While in DXB, they entice customer to buy all duty free and then when it comes to boarding, you will be 'shocked'. No more than 10kg allowed. 3. You will be directed to read instructions before boarding. Then the corruption deal starts...read point 4 4. The man will say, remove anything in excess of 10kg or pay extra luggage, knowing very well, that people buy duty free at DXB. 5. Once you start negotiating, then the deal-making starts... 6. I managed it. More on Facebook review..."
Cons: "Seat bookings in just fly are messed up. Kayak took me to just fly for the bookings. The seats for the the 16hr+ flight on just fly we're window seats however at time of check-in I got middle seats in the center 4 seats. It was the worst flight booking experience on kayak so far."
Pros: "Good leg room"
Cons: "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."
Pros: "Good serevice"
Cons: "food provided is not good. All western style most passengers are from Asia"
Pros: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Cons: "Just the coffee was terrible lol,"
Pros: "Boarding went smoothly, flight was very comfortable with great entertainment options. Attentive staff!"
Cons: "Seat wouldn’t recline Checked with Air hostess She said it cannot be fixed So travel 15 hrs in pain"
Cons: "They treat you what kind a color your Skin color"
Pros: "Not much."
Cons: "- Seats in bad shape - Dirty bathrooms. Ran out of soap and other supplies and did not refill - Horrible food - Cabin crew was not friendly"
Pros: "E v e r y t h i n g ..... I understand now why they are the number ONE airlines in service. We travel enough to see the BIG difference. Thumbs up. Please don't change !!!!"
Cons: "The wifi wasn't working throughout the journey."
Cons: "I didn't get hotel and the staff in the airport were too strict and mean"
Cons: "restroom water not available, not so well maintained air hostess didnt come on after pressing help button seat overall bad experience and surprising from emirates"
Cons: "I requested the waiter(Asian) to serve me a non-egg breakfast if there were any remaining. He curtly told me that if I had not pre-booked the non-egg breakfast he could not provide me. Few minutes later I made the same request to another waitress and she quickly provided me the non-egg breakfast."
Pros: "Smoothness of the flight."
Pros: "i liked everything on the trip. it was great. gulalai"
Cons: "During flight from San Fransico to Delhi,flight was to changed at Dubai for Delhi.There was no information on board as new the "gate no" at Dubai for Delhi."
Pros: "Crew is friendly and good service"
Cons: "Emirates did not honer the cost of the Hotel night in Dubai. Neither Kayak, nor Emirates advised us to book the hotel within 24 hours of flight time. We called Kayak, they have Zero customer service. We called Emirates, they blamed it on Kayak. They said that they should have advise us to book the Hotel at least 24 hours before departure. We ended up paying for our Hotel and meals and it should have been coveted by the Airline. Randa"
Pros: "Excellent service in flight and nice food"
Pros: "Flight was light and was comfortable"
Cons: "The flight was light. Even with that the crew seemed checked out. Did not come by to offer additional drinks or snacks. I noticed some unprofessional physical contact between few Crew members."
Pros: "They still catch my attention, and while traveling with them I continue to enjoy this airline."
Cons: "As per my Oslo - Dubai review (read there for more details), they cancelled my flight, put me on a flight a day later, and then left me with the bill and the inconvenience. This was the connector out of Dubai and back to Johannesburg. I've flown with them many times and I've picked up one or two small cut backs they've made like no hot towel when you get onboard, only before your arrival, and the meal seems a little more slimmed down (but still pretty tasty), They used have one or two extras which they've now taken away. Not sure why?"
Pros: "Very Classy all around!"
Pros: "Roomy and very comfortable A380 flight is great"
Pros: "The crew member was excellent,she went all out to make my journey easy and comfortable.I have sent an email to her superior,please use her as an example.if all attendants can serve and see to passengers like her will be beneficial for emirates"
Pros: "It was a smooth flight"
Cons: "It was ok"
Pros: "The food was delicious, and I received the special meal I had requested with no problem. Again, great selection of TV shows and movies."
Cons: "The crew seemed a bit put off, just not very friendly. Maybe something had happened that put them all in a bad mood I'm not sure. Despite this they did help people without complaint, but you could tell they didn't want to be there. Again on this flight the TVs were an old model that was difficult to use, you had to push really hard and finagle your finger to get it to read what you were pressing."
Pros: "Granted I was tired after being in transit for 24 hours, but this final of 4 long-haul flights was a real bummer compared to the other flights. Boeing 777 packed to 100% capacity."
Cons: "Really cramped and squished compared to other flights. Toilets at DXB were filthy (I searched around for the cleanest, which was still disgusting), with the cleaning attendant standing around in the restroom doing nothing. Duty Free shops really expensive compared to European airports. Meal on board (breakfast) was really terrible (and that taking into account that airline breakfast is always bad), really the worst I've ever had on a plane, even the Croissant was chewy and very dry. Emirates has become a massive sausage machine people-mover. It has loss its finesse and exceptional service."
Cons: "this experience with emirates was super duper bad. I was travelling to India as my dad had passed away that morning on 9/11. Bad service, no attention paid to the flight attendant button, water provided after 45 min....after 2 fligh attendants came by and said they would bring water. i provided verbal feedback and they were extra nice to me then...brought me crackers , chiocolates...etc etc...but it was just to calm me down. I went and got my own food from the kitchen area as I had a splitting headache, I was traveling to india as my dad had passed away on sep 11th morning. They gave me the same dinner mushroom and peas for vegetarian snack. Then they exchanged it after I had waited for so long. IT was just ridiculous servide and"
Pros: "Seats were comfortable and food was good."
Pros: "The staff were wonderful and efficient. The toilets were clean and the food was much better than my first flight with emirates although the portions were small on the main meal with only four spinach ravioli offered in a tomato sauce."
Cons: "Passengers do not fit on to their seats and overflow into the space you are occupying which is so tiny as it is. There is not enough room to even reach down to pick something up if you drop it. Overhead lockers are full. I think planes either need to be redesigned with sleeping compartments (such as the second class compartments the trains have) for overnight flights or seats need to be slightly larger to make up for the fact most people are larger today."
Cons: "THe Hostess was not attentive and had to ask for things a few times. No goody basket was given although some pax did get it."
Pros: "On time Large LCD in each seat back They kept the public announcements to a minimum"
Cons: "It took asking 5 crew members and 2 hours to fix one of our screens that wasn't working. Apparently there were other displays that did not work either so they reset everybody's LCDs. The food was bland"
Pros: "I could not get the barding pass to chennai at seatle itself"
Pros: "Nothing. There was no flight. The flight was cancelled and you did not notify us. We found it out ourselves by accident. We tried to contact you guys but we could not call or anything other. You guys suck"
Cons: "Notify your customers when the flight is cancelled. Thats the least you can do. Very unprofessional"
Cons: "The sitting was so very small, I never traveled so crumpled."
Pros: "The crew was friendly and helpful."
Pros: "Crew were great"
Cons: "Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable"
Pros: "Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable."
Pros: "The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining."
Cons: "The food was mediocre and the selection of movies was very limited."
Pros: "Crew was great, seating comfortable."
Pros: "Great organization, very efficient"
Cons: "Bag fees were not made clear on Kayak or Swiss website, seats on Edelweiss A320 we’re spaced too close together for my legs, though was not a problem on the 777."
Cons: "seat comfort"
Pros: "Smooth transfer from Terminal 3 to the International Terminal. Great airport. Easy boarding, friendly crew and very smooth flight."
Cons: "I was very happy with my flight experience with Swiss."
Pros: "Crew is great."
Cons: "The airline lost my luggage ."
Pros: "Crew was very friendly. Seat a pretty comfortable."
Pros: "The seat was ok, I paid $ 115 per Trip ( total of $ 230) just to sit at the emergency exit to have some leg room and then I am sitting next to the bathroom and people stepping on my feet because they tend to hang out around the bathroom."
Cons: "The flight attendant not wearing perfume. Food was very poor to say the least."
Pros: "Friendly crew"
Cons: "Very good overall"
Pros: "Full array of entertainment."
Cons: "Seats were not too comfortable."
Pros: "Great entertainment and food- all excellent."
Cons: "Uncomfortable, small seats in Economy."
Pros: "The crew"
Cons: "Boarding by rows and not like cows all at one time"
Pros: "Swiss is Swiss"
Pros: "Food/ staff/access to TV/movies etc!"
Pros: "Great friendly crew. Efficient systems."
Cons: "Tight seats. Very little leg room."
Cons: "Did NOT know ticket was economy light!!!! I WAS UPSET WE HAD TO PAY BAGGAGE FEE!!!!"
Pros: "Flight attendants were cheerful and efficient."
Cons: "I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face."
Pros: "Great cabin crew!"
Cons: "While waiting to board SFO-ZRH flight Swissair personnel walked around and randomly pulled out passengers from line to check luggage dimensions. Since manufacturers adhere to airline baggage standards, no violations were found during checks. This misguided effort only resulted in publicly humiliating Swissair customers. Boarding process was pure pandemonium...this was the first time in recent memory, where all coach passengers were invited to board at the same time! Very inefficient! Crowded seating in coach,with ten passengers sandwiched in across Boeing 767 aircraft. Competing airlines flying identical aircraft have nine across seatings Thin seat cushions cause leg cramps after a few hours."
Pros: "I was gratified to see that the 777 Boeing aircraft have now replaced the older Airbus aircraft..... This is my sixth time traveling to Switzerland from San Francisco on Swiss....Their service in my opinion remains excellent......The cabin crew was cheerful friendly yet remained very efficient at the same time... The food was very good, , The two meals that comes with one's Ticket still also comes with complimentary beverage service .... and even a warm moist towel is offered towards the end of the flight ... not bad for a seat in coach ...."
Cons: "I had no complaints except that there was a 40+ minute delay in receiving our checked baggage..... this could have been a problem With the airport ground crew at Zurich airport ....."
Cons: "2 hours delay!"
Pros: "The seats would recline too far so that people behind would get their range of motion uncomfortably limited."
Pros: "The Boeing 777-300ER is ether new and clean."
Cons: "Seating was super tight. Once the person in front of me declined their seat the screen of the inflight entertainment system was right in front of my nose (no, my nose is not particularly long). I’ll consider flying Lufthansa or United next time - even if It required a stopover in Frankfurt or Munich."
Pros: "The food wasn’t bad"
Cons: "Business seats suck"
Pros: "Air hostesses were very courteous, friendly and the cabin was clean and comfortable. My flight from jfk to Geneva (then Zurich) was cancelled due to weather in Geneva (Swiss 23) so I got upgraded to a delta flight to Brussels then to Zurich Comfort+ !!! Thank you!"
Cons: "Flight from Zurich to Johannesburg: Swiss 288 (airbus a340-300) Sat in the last row of the Swiss air flight, economy, which was okay but our whole row video enternatinment system didn’t work. You’d pick a movie and it wouldn’t play. The games, camera and flight status animation all worked but not the movies. Air hostess tried resetting , still nothing. But it was a great opportunity to have a lovely conversation with my new German Friend Barbara and read my book! More lactose intolerant alternatives for breakfast which had much (cheese, yogurt, croissant) Other than those two , excellent flight. Thank you Swiss!"
Cons: "My seat did not recline and my tv did not work"
Pros: "Families with small children can board with first class passengers. The staff member who checked us in greeted my son by his name at the plane door!"
Cons: "Some flight attendants were not attentive to service."
Pros: "Entertainment was excellent and they made it a very comfortable flight."
Pros: "entertainment selection"
Cons: "upgrade entertainment system, needs touch screen and screen wouldn't turn off completely. leg room and space under seat"
Cons: "Could use some more seating space"
Pros: "Boarding and staff okay"
Cons: "Terrible plane ; no room , the most miserable flight we have ever been on"
Cons: "No plugs for USB chargers in economy. Entertainment units were broken."
Pros: "Enjoyed the food. On demand entertainment. Beverage service."
Cons: "Despite paying for extra leg room I somehow needed more. Not Swiss Airs fault, but I know better for next time."
Cons: "Seat too small, no room, will never fly Swiss again. This was an 11 hour flight and I need more space and comfort."
Pros: "seat too tight"
Cons: "100% of our checked luggage was lost and two days into our one week biking trip in Sweden we have heard NOTHING from Swiss Air. No knowledge of where the four large bags are, no follow up and no help. Basically, we have been left with biking clothing and little hope that our bags will show up before we leave Sweden. Unacceptable and we will NEVER fly this airlines again."
Cons: "The most racist and unfriendly and uncivilized people ever."
Cons: "Old plane, hard uncomfortable seats, no wifi, rigid flight attendants, awful food, middle seat (after paying for premium seating) with two enormous guys on either side, fixed armrest, AC dripped on me most of the flight and was told nothing could be done, interminable."
Pros: "Great crew, and on time, of course: there Swiss!"
Cons: "Tech old and seats uncomfortable and plane loud."
Pros: "Stewards were great. The food was good and generous."
Cons: "Seat rows were too close together and seats were uncomfortable for the 11 hour flight."
Pros: "super nice crew-really friendly, accommodating, happy, all that sort of thing. really liked them and they're awesome!!"
Cons: "i am a regular sized woman, size 8, and a bit tall 5'9" and the seat felt wayyyy to small for me. couldn't put my hands naturally by my sides and the arm rests were too high to be comfortable, so i had to sit there with my shoulders held up the entire flight. was so sore afterwards!! also, the headphones barely worked (only one side, on the replacement as well!) and the entertainment system shut down twice."
Pros: "Jennifer - Appreciate the security and follow-up"
Cons: "Not the traveler will need to get boarding, crew, comfort, food and entertainment next week."
Pros: "Service was nice. Food was decent."
Cons: "The flight attendants did not have much in the way of personalities. Efficient, but no sparkle."
Cons: "there is little time for lay over in turkey going to Egypt one hours is not enough."
Cons: "They were making luggage issues with all passengers"
Cons: "We were delayed for quite some time with no explanation."
Cons: "they allowed either carryon or a personal pack"
Pros: "Over all good service."
Cons: "Passenger seats. Very uncomfortable need more legs room and more padding."
Cons: "I bought Turkish because I want to take 3 piece checked luggage. They charge 300 for 3rd piece luggage."
Cons: "Turkish airlines broke my luggage. Made inquiry online, have not hurt from them."
Pros: "Great hospitality, food was as ordered, plenty of drinks, energetic staff"
Cons: "Gate experience at IST was sub par"
Pros: "Friendly, charming and welcoming staff."
Cons: "Delay in Turkey- made trip long - I understand safety first - but it was a couple hours ."
Cons: "Cabin temperature was very cold"
Cons: "The booking experience was exceptionally bad. Never again through you."
Cons: "I didn’t like the nearly 3 hour delay that caused me to miss my connection, and how poorly that was handled. I just lost one day of my 10-day vacation"
Pros: "Personal Travel bag"
Pros: "Excellent Flight and crew is vary friendly and helpful"
Pros: "Everything was fine"
Cons: "Options for vegetarians were not really good."
Pros: "Overall experience was good."
Cons: "In comfort leg space can improve. Entrainment: in TV Series are random, they should be season wise placed so you cannot see the series in a link."
Pros: "The flight was for the most part quite comfortable"
Cons: "The person sitting behind me (she could not get comfortable and kept jarring my seat) and the baby crying two rows ahead of \me"
Cons: "Deplaning and boarding at Istanbul. There were no gangways. We were made to get into a bus in heavy rainfall. We were drenched by the time we got into the next plane."
Cons: "Istanbul Airport: Overcrowding at Arrival / Transit Terminal Way finding-poor signage for transit passengers"
Pros: "They offer 3 meals"
Pros: "Stewards and stewardesses were friendly and very helpful."
Pros: "Had ti spend while night in the Istambul airport. ...."
Cons: "No connection till following evning"
Cons: "No no WiFi. Boarding time was late. Took over two hours. Management staff in the office was inconsiderate and rude."
Pros: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
Cons: "Long flight"
Pros: "Being able to stretch out and get some real rest makes a huge difference for me when trying to cope with time zone change west coast to Europe. Overall great experience"
Pros: "Good entertainment system with lots of options."
Cons: "The plane was uncomfortably warm throughout the (long!) flight, which made it difficult to get any rest."
Cons: "Slippers and blankets were not provided to all passengers. Toilets got unacceptable by the end of the flight."
Cons: "Too small legrom."
Pros: "Staff are EXCELLENT"
Cons: "Internet was spotty."
Pros: "Worst airline ever"
Cons: "Worst airline ever."
Cons: "Everything was pretty good."
Pros: "Crew service, food and entertainment. Will fly again with this airline and recommend it to others."
Cons: "The lack of space, how small the seat is. On very long flights gets very uncomfortable."
Pros: "I liked your services but I have 2 things The airplane Wi-Fi like nothing I didn't use it because just for Turkish news what the different !!! N 2 : this plane is not comfortable because the space between the chairs is too tiny of the other airline company But in general it's okay but we are not happy too much Thank you"
Pros: "It is just superb"
Pros: "Airplane and entertainment were nice."
Cons: "Flight left an hour late so we missed our connection."
Pros: "Not trying to be flattering here but it really is a good airline."
Cons: "Several TVs were not working. While some were repaired the TV for my viewing did not work. Though it was set right it failed raw weal times."
Pros: "Every thing"
Pros: "Best airline food I have ever had. Most comfortable long flight as well."
Cons: "No leg space for tall people, alas"
Pros: "We purchased coach tickets and were surprised at how nicely we were treated!! A very classy operation!"
Pros: "Modern 777 with seatback entertainment system and usb charging ports. Massive selection of entertainment. In-flight meals were excellent, U.S. airlines should emulate."
Cons: "Cabin temp was a bit high, my only complaint."
Cons: "Staff not fluent & clear in English"
Cons: "Wedged into a middle seat in economy between two guys who were each 6'2+...very uncomfortable!"
Pros: "Kind. Generous. Competent. Thank you."
Pros: "Nora from San Francisco Airport"
Cons: "Everything. Mean skinny guy from San Francisco TK counter, unprofessional handling of cancellation, accomodation to a hotel and Re-booking. We had no hotel, no food provided, no confirmed seats. I will never fly Turkish Airlines again."
Airlines flying from San Francisco have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San Francisco
Masks required on board, masks provided on flights from San Francisco
Social distancing seating
Middle seats unavailable to book on flights from San Francisco
Testing for antibodies, testing for symptoms for flights from San Francisco
Waiving of change fees. Search flexible flights from San Francisco