Find cheap flights from Paris to Johannesburg
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PAR — JNB
Dec 9 — Dec 161
Return
1 adult
Economy
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Fri 9/12
Fri 16/12
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Good to know
When to book flights from Paris to Johannesburg
Estimated return price
Average price per month
Flight prices as travel date approaches
Top tips for finding a cheap flight out of Paris
- The cheapest flight from Paris to Johannesburg was found 57 days before departure, on average.
- Book at least 6 weeks before departure in order to get a below-average price.
- High season is considered to be June, July and August. The cheapest month to fly is May.
FAQs for booking flights from Paris to Johannesburg
Top 5 airlines serving from Paris to Johannesburg
Scores according to KAYAK customer reviews7,9
Turkish AirlinesOverall score based on 24297 reviews
7,8Boarding
7,8Comfort
8,2Crew
8,0Entertainment
7,9Food
Cons: "It was a great experience"
Pros: "Every thing amazing"
Cons: "This trip really excellent Thank you Turkish Airlines"
Cons: "The Ground crew didn’t know how to add a bag"
Pros: "The food and the entertainment"
Cons: "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."
Pros: "The staff the staff the staff. They made the trip so enjoyable. The A330-300 aircraft was smooth and silent. Very impressed"
Cons: "The seats in business class were not as soft as they could be but very impressed overall and good value for the cost of the business class ticket"
Pros: "good company"
Pros: "Food and service is excellent. Istanbul lounge is great."
Cons: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
Cons: "Options for vegetarians were not really good."
Pros: "First leg (Mia to Instanbul) crew was excellent!"
Cons: "second leg (Istanbul to Johannesburg) crew were rude!!!"
Pros: "Service, food, staff—all excellent!"
Cons: "The cabins on both flights were too warm."
Pros: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
Pros: "The crew was excellent, the food good."
Cons: "The entertainment system, in three out of four long flights, did not work. In the one that "worked", the sound was terrible and this made the experience totally unsatisfactory. A major airline should avoid this."
Pros: "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"
Cons: "Very disorganized the gate checking, staff ne d hospitality training . You ESP not have time for your queries and concerns . They are always in a hurry to finish talkign to you . Poor hygiene. The bathrooms are very dirty and has nomjand soap to wash your hands . Male staff in board come across unpolite. ingelt inwelcomed by the male flight attendant port side at the back.?"
Pros: "There was almost nobody on the flight. In flight entertainment was awesome too."
Cons: "Nothing"
Pros: "Good entertainment system with lots of options."
Cons: "The plane was uncomfortably warm throughout the (long!) flight, which made it difficult to get any rest."
Pros: "The flight was excellent, with good food and good service. The crew was very professional and courteous."
Cons: "Our experience in the Istanbul airport. We got off our connecting flight and no one was willing to provide us with directions. We had to stand in a security line for two hours thinking that we had as a consequence missed our connecting flight. Again, no communication. We found out when we finally got through security (we had already gone through security at the Paris airport), everyone was in the same situation and our flight had been delayed. It would have been helpful to know that as we were standing in line. While in the line, many people panicked and starting pushing their way to the front of the line. Again, no officials were there to keep order. It was truly a mess! And creating too much anxiety and stress that I really wanted to not have on my trip back to the USA. I realize that in these times, we must go through added security, but I am accustomed to US airports where there is more communication over the intercom and by airport officials. In Istanbul, it seemed that everyone did not want to give directions, and airport officials seemed to avoid the public they were there to serve."
Pros: "The flight was good. The food tasted great. They had some good movies I haven't seen yet. The flight attendants were constantly up and down the isles either giving you something or taking away trash. The leg room was sufficient."
Cons: "The customer service on the phone and in person was completely unprofessional, rude and a bit uneducated. They yelled at me when I asked them "is there anything yall can do to fix this?". And then in person I watched them get out of their seats and yell at this older woman."
Pros: "Professional and friendly staffing, comfortable flight."
Cons: "We realized when boarding to first flight that they did not included my son on next connection flight...oops when it was addressed they fixed it in a professional matter with appologies at boarding."
Cons: "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."
Cons: "Enjoyed the hotel stay on the long layover"
Pros: "Will definitely fly Turkish Airlines again!"
Cons: "No being able to rebook!"
Pros: "Staff were all amazing, meals pretty good for airline food, plenty of tv, movie and music options to stay occupied for the long trip."
Pros: "love the food and the crew service."
Cons: "Aircon could have been better. Someone got sick during the flight because of that."
Cons: "I have lactose intolerance and I tried ordering the special meals. However the lactose free meals are not good. I got it more than once, it's always dry grilled chicken, steamed veggies and plain rice. Overall it's a dry meal and no flavorful at all. On this trip I didn't order a special as I was hoping one of the options wouldn't have lactose."
Pros: "Outstanding service Excellent food Adequate entertainment Seat recline was good for economy"
Cons: "For a long flight (8+ hours) legroom on this Airbus was quite cramped Again poor boarding announcements resulted in very chaotic boarding process"
Pros: "Lots of crew members Pay attention Food was good"
Cons: "The boarding was chaotic"
Pros: "The food and entertainment on the plane"
Cons: "The Turkish Airlines staff can be very rude, non-communicative in passing along information. They do not like you to ask questions nor do they want to answer your questions. They yell at you or just simply ignore you. No legroom. The crew did not mention that are flight was delayed prior or that we missed our connecting flight and what to do from there. I was given a hotel room during my layover but its in a scary neighborhood and it smells like sewage is nearby. The Grand Yavaz. The cheaper price is not worth the hassle. I can spend my good money elsewhere...i will be sure to warn others."
Pros: "I eventually arrived at the destination."
Cons: "Difficult to communicate with cabin crew due to lack of English. Flight was delayed by 1 hour. General atmosphere on plane was chaotic I think due to the small plane and length of flight as large numbers of people needed to use toilets."
Pros: "Food"
Cons: "1- bad service 2- bad attitudes 3- Always DELAYS 4- lost the bag"
Pros: "Not trying to be flattering here but it really is a good airline."
Cons: "The flight was cancelled so that's it!"
Pros: "The variety of films on show was decent"
Cons: "The crew skipped our aisle whilst delivering the toiletry bags, some announcements were made purely in Turkish without regard to English passengers. The boarding gate from Istanbul was opened much later than the advertised times."
Cons: "Terrible connections. Long delays. Truly awful"
Pros: "Good meals, Free Drinks and more space than I'm used to on domestic carriers. would fly again!"
Pros: "excellent food, service"
Pros: "The food.."
Cons: "That the anytime snacks that was offered was not available for passengers"
Pros: "The entertainment choice ! Amazing !!"
Cons: "They lost track of my suitcase. I just received it"
Pros: "It got me to the next airport alive"
Cons: "There was not much to watch on tv and not enough alcohol"
Pros: "Excellent service, excellent food, very friendly crew"
Cons: "no subtitles on English language movies, which means I could not understand half of the dialogues because of the noise and poor sound quality. It would be very nice to always have English subtitles on all English-language movies."
Pros: "A great example of excellent service. The entertainment system really couldn't be beat."
Pros: "i love the movies"
Cons: "The cabin crew was rude and disorganized"
Pros: "The friendly atmosphere, and the choice of food and drink."
Cons: "Nothing was wrong"
Pros: "Every thing. The overall service in economy is equal to business class on American carriers, with the obvious exception of the seat itself. A light breakfast meal on a 45 minute flight? Absolutely incredible. I've also experienced this with Lufthansa in the past, but they didn't have seat-back entertainment on short flights."
Cons: "Nothing to dislike."
Cons: "Small food/entertainment selection, jarring landing, inattentive baggage handlers."
Pros: "The food was great, had a chance to sample some Turkish cuisine. Way better food than any meal you would get from an American-based airline. Entertainment was excellent, great variety of TV shows and movies. The flight attendants were attentive and helpful. The Batman v. Superman theme was a nice touch. Decent leg room in economy class."
Cons: "Smelly and disorder"
Cons: "The service is slow and flight crew do not go out of their way to connect or provide extra service. In fact they"
Pros: "Smooth. Polite. Delicious"
Questionable leg room for tall people in economy
The crew was very helpful on the plane.
Pros: "The crew. The punctuality."
Cons: "The confort of the seats."
Pros: "Smooth and easy flight"
Cons: "Food and drinks served late"
Pros: "I didn’t enjoy this flight as everything seemed very unwelcoming here"
Cons: "Take care of passengers for drinks and others. Treat passengers with other languages nicely rather than in condescending way. I saw air hostess laughing among themselves and being little short with passengers who couldn’t communicate. The boarding process was very chaotic with no groups."
Cons: "First leg was delayed out of Belgrade so I missed the connection to Washington"
Pros: "Nothing"
Cons: "Definitely the food!!"
Cons: "No complaints. Good vegan food."
Pros: "The crew on the jet were fine. The entertainment was good too."
Cons: "The crew at checkin we’re pretty awful. They were rude and not very helpful. I witnessed 3 customers have poor service in front of me and then they weren’t helpful with me either. The plane changed and I had paid for a seat and I lost my money and the seat I paid for and was never notified."
Cons: "Airbus was warm. There were no personal vents on the plan. Made for a very long and warm/hot flight. Other than that. The flight was good."
Pros: "As a United 1K member and Star Alliance Gold member, I expected a little better treatment than being charged a premium to sit with my family in a 'rock bottom' basic seat."
Cons: "I was surprised to have to pay more for a basic seat. I really thought I had paid enough already. I could not get boarding pass tickets for the last leg of our fight. I was told that Lufthansa''s system does not communicate with United Airline System. I found this to be untrue because I have had code share flights between United and Luftansa for 20 years. At Munich I was told that they could not get me tickets either and said that there may be a security issue with me. Once I heard this I walked away."
Pros: "safely arrived; very pleasant crew"
Cons: "Late departurne and arrived about 45-60 minutes late; having to board on the tarmac rather than directly from the terminal."
Pros: "The service was outstanding!"
Cons: "Someone stole my phone charger :("
Pros: "Crew and service was very good,"
Cons: "Reclining seats. Great for you but not the person behind you. It puts the screen about 10 inches from your face when the person in front of you reclines and it's impossible to lean forward and rest your head on the tray."
Pros: "The seats were spacious. I loved the options for viewing, klistening, etc on the tablets attached to the seat in front of me. Great service from the flight attendants. Lots of food service & drinks. Thankful for sitting close to first class."
Cons: "I would have preferred an aisle seat. Difficult to get out of the rows without everyone having to get up."
Pros: "friendly service"
Cons: "no head support"
Pros: "The crew was great. There was a nice amount of personal space. The movie and music selection was quite good. The food was decent for flight food."
Pros: "The service."
Pros: "Great staff, quick boarding and vegetarian options were avaliable. This was the most pleasant experience I've had with a flight service. I commend Lufthansa and the crew of this aircraft."
Cons: "Minimal entertainment but understandable for a short flight."
Pros: "Food was good. The entertainment was better as long as the system wasn’t locking up. Fairly clean plain"
Cons: "No problems average flight slight delays."
Pros: "Nothing"
Cons: "Water was spilled on me by flight attendant. Luggage was left in Frankfort. Did not have clothes or medications, or daily necessities. Must wait 1 1/2 days to get luggage"
Cons: "The flight was over 4 hours delayed and we only received a 10 euro voucher. The boarding process was chaotic and stressful."
Cons: "Stroller damaged by cargo people"
Cons: "Bus shuttle to plane"
Pros: "Amazing"
Cons: "I had picked my own isle seat at purchase of ticket. Some how i ended up sitting middle row."
Pros: "Friendly staff! Clean and comfortable!"
Cons: "We sat in the back of the plane, so when we were served food and drinks, they had run out of items by the time they got to us."
Pros: "everything - especially the way they treat their customers."
Cons: "Nothing"
Pros: "Flight attendants friendly and professional. Like the use of warm towels. Most overseas airlines no longer do this"
Cons: "they were out of ginger ale again! every flight they just gave out the last ginger ale...so bring more of those tiny little cans!"
Pros: "Really pampered."
Cons: "Baggage allowance was less."
Cons: "N/A"
Cons: "The on board entertainment sucks you need to upgrade"
Pros: "The crew was super nice the flight was great no turbulence"
Cons: "Bad selection of food felt really sick after wards"
Pros: "Staff was friendly and attentive"
Cons: "First of all, the boarding took an hour longer than it should have been so we all sat in the plane dripping with sweat, because it was 100 degrees in Houston and the plane didn't have A/C on until we took off. Food was not good, some mysterious meat they called beef stew and veggies with strange texture. We ended up drinking more since the food was bad. The entertainment choices were OK but the equipment was a bit ancient, my husband's screen ( we sat in the front where screen pulled out of the seat) was broken and was held by a duct tape(???!!!) The seats are small, I have flown with other companies on transatlantic flights and their seats are bigger and more comfortable in economy class."
Pros: "Nie odbyl size powodu opuznienia samolotu z Chicago do Londynu"
Cons: "The cabin got a little hot during the night and made it hard to be comfortable. Also, the seats lean pretty far back so I had little room in front of me when the person sitting in front of me leaned their seat all the way back."
Pros: "Everything"
Cons: "Not a thing"
Pros: "Loved the little sandwiches!"
Cons: "The check-in process in Paris was frustrating and slow. The boarding process was also a bit chaotic."
Pros: "Crew was very good. Pilots, definitely, were high level professionals."
Cons: "No negative comments for this leg."
Cons: "It was delayed by 9.5 hours!!!!!"
Pros: "I appreciated the advance boarding for families traveling with younger children. Plenty of time to settle in with the kiddos."
Pros: "Munich airport is convenient and boarding went smoothly"
Cons: "This was an SAA plane, not Lufthansa. I have only had excellent service on Lufthansa. This flight again did not have a functioning entertainment system. I asked for this to be addressed and the SAA crew ignored the request and in the morning looked surprised to find out that several of the TV monitors had not worked at anytime on the flight. Not impressed."
Pros: "The purser was very nice and professional, especially when some other crew members sometimes were not. Food was good and the seats were a bit less tight and narrow than in some other airlines."
Cons: "Our toddler kept pushing the call button, which was very hard to prevent. A first crew member told us to stop it without telling us how - which is quite difficult. Only the purser later helped us to find a solution by gluing something over it."
Pros: "Crew was professional as always"
Cons: "Nothing to report"
Cons: "Too hot and stuffy. No air."
Pros: "Service and food were excellent."
Cons: "Every seat had headphones, but the plug didn't fit the available jack. If we hadn't brought our own earbuds it would have been 9 hours of silence."
Cons: "The AC was set to way too high temperature. Very uncomfortable. Sweaty and smelly Lufthansa style. I asked to adjust the temperature - the flight attendant said she would . Maybe they fixed it next flight. The temperature is set up by sections. All othe sections were ok except the one with the row 79 in it."
Cons: "Boarding system was chaotic. Not enough space for all people, so many had to stand near the boarding area, which meant those who were called to board had to push through many people. The chaos meant that is added stress to personnel trying to board people in a calm and effective manner and had to shout loud to get the right people to board at the right time. Just an overall unpleasant experience. I was glad when I finally got on the plane"
Pros: "I have some anxiety when I'm flying and I told the flight attendant, I asked her if I could move to a window seat that was the premium economy section and she moved me and my husband and made sure I was ok the whole flight!! I felt so much better. My visit to Germany had been very stressful since I went there for my moms funeral, so I really appreciated her kindness."
Egypt air is the best
Leg room is awful plus no WiFi onboard and entertainment screen had no variety and didnt work properly, very old and outdated
Boarding was not quick
The airport hotel provided rest hours and good dinner.
Staff were very nice and professional. 🙏. International/domestic recheck was very confusing
Pros: "Good"
Cons: "Goood"
Pros: "I was a nice flight"
Cons: "If was more internment would be better"
Pros: "Being direct flight"
Cons: "Food, seats"
Pros: "878-9 was amazing with seats flat. The 737-800 needs some improvements!"
Cons: "737 B 800 seats don't recline much like Turkish air or Saudia!"
Pros: "On time and comfortable"
Cons: "Too many check points, very lousy checking in area in the airport and no one to organize people checking in cause long wait line"
Pros: "Seat very comfortable and service was excellent"
Cons: "The quality of the sound and image of the movie was not good"
Pros: "New 787 is amazing plane ✈️"
Cons: "Nothing"
Pros: "The flight was on time, the crew was fine"
Cons: "The business class lounge was closed, they gave us $25 per person voucher, but no one store in the airport wanted to accept them. There were not enough seats available when we were waiting for boarding. Business class entertainment needs significant improvement."
Pros: "The individual screens had options of tv and movies which was good"
Cons: "The food could have improved and the crew could try to be a bit nicer when asked for stuff like blankets."
Cons: "Take of was 1:30 minutes delayed. Entertainment was so bad and boring. Crew were super rude."
Pros: "Short trip ..very good pilot , landing was smooth, as well as the take off."
Cons: "Entertainment programs was so poor .."
Cons: "Your company canceled the tickets from Kenya to cairo"
Cons: "Late boarding Late take off Late luggage Broken seat"
Pros: "Comfortable economy"
Cons: "No entertainment options; no coffee/tea service"
Pros: "Food was good."
Cons: "The plane was old, the seats were uncomfortable with no adjustable headrest or flaps to hold your head from flopping. There was no personal entertainment screens on the back of the seats, only the small community one mounted on the roof. The sound for this was terribly unclear. 8 hour boring flight."
Pros: "Nice experience except for the delay in Dubai."
Cons: "Any delay would have been nice. we really had to run a lot in El Cairo Airport in order to catch the conection flight to Madrid."
Pros: "Big plane, multiple boarding points. Food did its job & helped with the long flight. Movies weren't expansive, but good choices to kill the time."
Cons: "The crew did not have the key to unlock to doors leading to the plane, which forced everyone to wait 30 mins standing in line. It was quite silly! It delayed our flight about 30-45 minutes - not much, but really painful when the flight is almost 12 hours. The crew didn't tell us what was happening either, but it was pretty obvious."
Pros: "Service was good Airplane was good .while some European air lines are cutting on service Egypt Air was generous. Entertainment was good too."
Cons: "Boarding as usual un organized."
Pros: "Always on- time. Always friendly and approachable staff, very clean seating. EGYPTAIR IS MY FAVORITE AIRLINE!"
Cons: "There is nothing to not like."
Pros: "This flight was on time and I appreciate when Egypt Air flights are on time."
Pros: "Everything"
Cons: "Long time at jfk airport"
Cons: "Flight delayed for over two hours"
Pros: "Great overall service and treatment."
Cons: "Boarding was really bad. Unorganized. Wish there was more entertainment too on flight."
Pros: "We arrived safely."
Cons: "The plane was dirty and so cramped. The food was bad. The flight attendants were frustrated and angry. No internet options. The tv shows and movies were all old and there wasn’t very many options at all. Connecting in Cairo was complete chaos and so exhausting."
Pros: "Possibly the food and the flight is direct"
Cons: "Anything else you could think of. The crew is unfriendly the plane is messy no one follows rules or regulations just a complete mess"
Pros: "The cabin service was excellent and attentive"
Cons: "Nothing"
Pros: "smooth flight"
Cons: "Flight was supposed to leave at 11 pm, did not start boarding until 11 pm and gave no announcements and information. Sign said on time the whole time."
Pros: "seats were little comfy handrest where not even. choice of movies were basic. clean not a bad flight. food was decent."
Cons: "the stewards were accommodating and always with a smile. Bathrooms kept clean. check in easy."
Pros: "The flight was on time without any delay. The crew was good and helpful. Taking off and landing were good. Checking online was easy."
Cons: "Although I made check in online but the employees responsible for drop off luggage were not on the desk , so I had to stand for long time because there were only 2 descks working. Seat leg space is so narrow."
Pros: "The flight attendant who was in charge of my zone. I occupied seat number 19c business class."
Cons: "Late departure"
Pros: "Inexpensive fair."
Cons: "Little interaction with crew"
Cons: "the cancellation of my return flight right after we boarded the flight. Had to change the return date without compensation from the airline for the hotel and food during the extra days they forced us to stay. we then had to push the return flight forward, trying to find a direct flight and good timing."
Pros: "The crew was very good. Helpful and friendly."
Cons: "I had no blanket, no pillow. I asked the attendant to get me a blanket and she passed me one that someone else was using."
Pros: "Very comfortable 2-2 configuration of aircraft. Short flight with no hasstle once you board. Only convenient nonstop option between Cairo and Tel Aviv. Plane half empty. Ontime arrival."
Cons: "Not possible to print boarding pass, even at Luxor airport counter from where we originated, which means we could not use transfer service at Cairo and has to que again for all security and checkin lines. I checked in online but airline changed our seating without telling us. Egypt Air created this airline only for flights to Tel Aviv, so difficult to find checkin counters. One feels they don’t encourage people to take the flight."
Pros: "The crew whas nice but smill od airplane whas very bad"
Cons: "Upgrade the airplanes"
Pros: "We had a 10 hour lay-over in Cairo and EgyptAIr shuttled us to an excellent hotel and provided lunch and dinner - all for free. This was most excellent and so much more pleasant than sitting at the airport!"
Cons: "If EgyptAir would distribute a little English sheet how the steps are, where to get the passports back (at the EgyptAir Counter in the main hall at the airport), which lines to go to (we didn't officially immigrate, but still had to go through immigration upon return, which wasn't clear). Maybe a word on legal boundaries of the status in Egypt - EgyptAir had the passport, can we go to the pyramids or not - would be useful, too."
Cons: "Lots of security checks with no solid standards"
Pros: "atmospher"
Pros: "Time..... everything was on time no late ..flight take off on time with good security Processing"
Cons: "Nothing really"
Cons: "Late - like departure flight to CDG Departing/Arriving on time is consistent EgyptAir weakness"
Pros: "Comfortable red-eye flight to Johannesburg. Food very good and plentiful. Plane spacious and not crammed."
Pros: "flights were delayed both ways"
Pros: "Entertainment was better than first leg"
Cons: "Attendant woke me up several times. Bag was destroyed when I picked it up."
Pros: "the flight was clean"
Cons: "I wasn't informed at all that I'm required to have a valid visa for the double transit on the trip back, I wasn't warned about, I was denied to board the plane in cairo and I was forced to pay $400 fine to be on a different flight I was on transit for more than 10 hrs as opposed to 2.5"
Cons: "Capin temperature when we was in cairo airport and chairs."
Pros: "Great flight....enjoyed it thoroughly....."
Pros: "The seat were nice & the staff more helpful than before"
Cons: "Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all"
Pros: "Only cleanilyness inside the plane"
Cons: "Customer service at the checkin at the airport and also the service by the flight attendant inside the plane"
Cons: "Worst food i ever had in flight..please organize goid caterers"
Pros: "Good crew Seats good"
Cons: "Earphones plug difficult to fit Toilet cleanliness not adequate on occasion"
Pros: "The crew was very nice and attentive to the needs of all, but especially to the senior citizens and families with small children."
Cons: "The assignment of seats for the Gold card members."
Cons: "Everything was good about the flight"
Pros: "Crew On time"
Cons: "Very slow process for checking, only one person for business class and it took forver to finish"
Pros: "Punctuality of Eithad Airways,cooperative staff and smooth process"
Cons: "Checking of irrelevant documents"
Pros: "A380 is a great plane to fly in, very roomy. Entertainment was good but could be improved by allowing access while plane is still on the ground. This is significant on these long haul flights as boarding commences about an hour before departure."
Cons: "Boarding was confusing. The gate showed as "open" sometime before boarding actually commenced which was confusing. The seats have a very strange headrest thing you can't move which I found a bit annoying. Otherwise seat was good."
Pros: "Punctuality"
Cons: "Food"
Pros: "I did not like it"
Cons: "Employees unfriendly and rude"
Pros: "FLIGHT WAS NOT CANCELLED"
Cons: "FLIGHT WAS DELAYED, CONNECTING FLIGHTS WERE MISSED. SIGNIFICANT DELAYS"
Pros: "Nothing"
Cons: "Food, stewards are rude and unprofessional."
Pros: "NOTHING!"
Cons: "Abysmal experience on our return flight! # Abu Dhabi Airport is so outdated and an embarassment compared to the other Regional Airports # Boarding procedure still shambolic # A330 seems old and uncomfortable - even though it is a new plane # Cabin Crew so unfriendly and sour # Toilets again disgusting within 30 minutes after taking off # Food still shockingly disgusting # Onboard entertainment still inferior to Emirates/Qatar/etc."
Cons: "Leg room not good"
Pros: "Seat space"
Cons: "Food"
Pros: "Crew serve with passion"
Cons: "Long queue for check-in"
Pros: "The staff was very friendly and the food was very good"
Cons: "The seats were very crammed"
Pros: "short trip, crew was efficient, food was warm"
Pros: "I liked the service and ease of the whole process."
Cons: "Nothing."
Pros: "Free wifi pls"
Pros: "Comfort on such a long flight was much better than other airlines. Food was great"
Pros: "Flight was on time and service was good"
Pros: "Every thing was good"
Cons: "the plane from Bangkok to abu dhabi was delayed which miss my flight from abu dhabi to Bahrain waiting over 9 hours to fly into Bahrain basically the flight sucked."
Pros: "Beware of the etihad airport crew at Abu Dhabi. They are extremely inept. The gate agent lost my ID card needed to gain entry into a third country. Not only I had to miss my connecting fight from Abu Dhabi, was never put on another flight, but etihad also cancelled my return portion of the ticket all due to a mistake by their gate agent."
Cons: "Beware of the etihad airport crew at Abu Dhabi. They are extremely inept. The gate agent lost my ID card needed to gain entry into a third country. Not only I had to miss my connecting fight from Abu Dhabi, was never put on another flight, but etihad also cancelled my return portion of the ticket all due to a mistake by their gate agent."
Cons: "This airline has gone downhill in customer service and food over the last three years. We will not travel with them again."
Pros: "Didnt make it. Neither did they give me an alternative to the flight."
Pros: "The crew was curtious, flight on time, good and clean planes, met all expectations."
Pros: "Awesome Planes... Great service... Nice Staff. Onboard Entertainment was Amazing both for Kids and Adults."
Cons: "The jet airways flight from Abu Dhabi to Ahmedabad."
Cons: "We did not get our bags (total of 6 bags) - It was extremely difficult with an infant and a toddler to manage without clothes and meds. Staff was extremely arrogant during the flight, not helpful at all. Boarding process was a huge disaster - no planning, no zone boarding and unnesessary panic. Lastly food, worst frozen food. The portions were too small and very limited service. We won't use ETIHAD again."
Pros: "Seats were not reclining. Food is not tasty. Boarding is not satisfactory Entertainment is below average movies. Would not prefer to fly again"
Pros: "Friendly staff"
Cons: "They need better food"
Pros: "All ok."
Cons: "Seats seem pretty short. Only half my leg fits on them and I am not a tall person."
Pros: "The comfort and elegance of the plane and seats. The genuinely kind nature and attentiveness of the staff from ticketing to flight crew to landing."
Cons: "This is the last time to travel with etihad , very bad staff and not coorporated at all except for ( business and first class) Accordinh to my 2 experience with them they did not componsate me for the flight was missing because of their delay and the other one because checked in desc dont accept my bag even if i checked in and i have the boarding and they did this just to buy new ticket for 300 euros ? For nothing and waist time I gave them 0 out of 10"
Pros: "Flight was good - smooth takeoff & landing. But delayed half hour in Abu Dhabi , did not make it up. Crew good but food was not tasty. My wife's specially ordered Jain vegetarian meal was inedible. Seat comfort OK but soiled by a supper in seat ahead, could not stretch legs."
Cons: "Entertainment choice for Indians limited and poor content. Unremarkable English movies & music. Quantity but not quality"
Pros: "I really loved the blanket,socks and all the other accesories they provided on board!"
Pros: "Just my seat. Which has more leg space."
Cons: "Food and I had to call them numerous times to give me something to eat because I was starving. For such a long flight they only had pop corns for snack. I missed my first served meal because I was sleeping for second one they didn't bother to ask me. When I asked for it I was given a cold sandwich."
Pros: "Punctual"
Cons: "Nothing not to like."
Pros: "The boarding process was seamless"
Cons: "The fact that my screen did not work and i could not sleep on the flight. It was very painful and nothing was done"
Pros: "Nothing to like."
Cons: "The check-in cashier was very rude. maybe she should retake the course in hospitality. Again, it was operates by AA so what should I expect?"
Cons: "The flight from Riyadh ALWAYS leaves late. Arabs have so sense of punctuality."
Cons: "The remote control for the in-flight entertainment system did not work."
Pros: "Support staff were extremely helpful at the airports crew worked hard to make sure everyone was looked after very enjoyable flight"
Cons: "Nothing"
Pros: "Ground staff was good"
Cons: "Flight delayed"
Cons: "Your airline lost my baggage. I missed my connecting flight in Paris to Bordeaux and had to pay 200 euros to get another flight. I am very disappointed"
Cons: "Leg space sucks real bad! And your crew offers too much to drink when asked by someone.. There has to be a limit in alcohol serving.. Had bad experience this time.. The adjacent person had one too much to drink and it was horrible .. Smell and his attitude!"
Cons: "No entertainment on PAL"
Very good ground and crew staff. Very helpful and friendly. Good comfortable flight with good entertainment and food. As always, excellent crew service.
Cons: "Flight was delayed for an extra 2 hrs, with inadequate refreshments. Plane wasnt clean and had musty smell."
Pros: "Arriving on Time"
Cons: "Seating"
Pros: "Everything was Amazing. This is one of the best Airline out there and they need more recognition."
Cons: "Nothing."
Pros: "Lazy crew dont even provide water when needed. The cabin was extremely hot and the blowers dont work."
Pros: "Yes the crew was amazing"
Cons: "Provide food for kids first before even the special meals people"
Pros: "The gate crew was helpful"
Cons: "Earlier notification of 7 hour wait time due to delay."
Pros: "The pilot on the airlines updated us that we were running 15 minutes late and would try to make up some time in the air. He also apologized on behalf of the crew for our delay and communicated that it was because the aircraft arrived late from the previous flight. I appreciated that clarification."
Cons: "Our flight was delayed by 3:15 hours, and our gate wasn't listed on the monitors. Our gate location changed twice, and the only way I found out was by asking the "Kenya Airways Guest Services desk" twice. The overhead announcement of the gate change happened 15 minutes after the boarding time listed"
Pros: "Comfortable seats and spacious leg room."
Cons: "Good ride and smooth landing."
Pros: "The crew was great, and greeted passengers with a smile."
Pros: "Good approachable crew. Very professional. Aircraft very modern and internal atmosphere very organized. Everything where it’s meant to be."
Cons: "Difficult when you’re tall to have better seating."
Cons: "The person ushering us out of the gate was not very friendly and that could need some work"
Pros: "The crew was professional and gave me undivided attention. The food was good. I enjoyed the flight"
Cons: "Cabin crew could have checked up on me more often for anything I would need inbetween the meals"
Pros: "I had an entire row to myself so this greatly improved my experience, but if this had not been the case I don't think I would have rated my flight as high."
Cons: "It was really great flying with them"
Cons: "Nothing"
Pros: "professional KLM flights"
Cons: "headphone audio quality not as good as had hoped"
Pros: "Courteous crew."
Cons: "Too crowded from Bamako to Dakar."
Pros: "Nothing"
Cons: "Cancelling out a flight at the last minute despite being on stipulated time"
Cons: "The plane boarded at 9:30am and then we sat on the tarmac for 5 hours waiting for a new pilot. We were not fed, or told how long it ws going to take. After 5 hours, we finally took off, but were not offered food for another two hours. The 11.5 hour flight turned into a 16 hour flight..."
Pros: "Clean plane, on-time departure"
Cons: "On this flight the meal trays stayed on the tables for over an hour (after the meal was served), should have been collected faster"
Pros: "Flights were on time and aircraft were well serviced"
Cons: "No complaints"
Pros: "Entertainment system wasn't bad."
Cons: "Paid $200 extra for a direct flight and got bumped onto a layover flight. No explanation, no refund and what should have taken 2 hours, took 10."
Pros: "Food was not bad at all. Nice selction of indie African films."
Cons: "Seat couldnt recline. crew didnt answer to call. somewhat chaotic.not enough time between meal and coffee. Blanket was scant. No butter with breadroll"
Pros: "Everything"
Cons: "None"
Pros: "They no take care of my bag"
Pros: "The flight itself was fine, no issues with that."
Cons: "Had a long layover in Addis, schedule should be better. But with more than 6 hr layover, they still lost my bag. No one contacted me when it made it to the airport. The site did not reflect it either. I left work on the second day to go check and there it was, under a few other bags, which gave the impression it had been there waiting a day already. Going to try and avoid Kenya airways in the future if possible."
Pros: "customer service was superb entertainment screens and selection was excellent seats were among the best on any airline. The plane was a seemingly fairly new Boeing Dreamliner, very nice"
Cons: "Food was good but not spectaular - not up to Singapore Airlines for example but better than most other long haul carriers"
Pros: "Timeous and polite crew"
Cons: "The food was mediocre and no choice for entertainment, common movie or 2 low quality music channels"
Pros: "Timing & touch downs. Good flying."
Cons: "Food & drink. Little choice, poor taste."
Cons: "Staff on the airplane a bit miserable. Uncomfortable seats and no choice of food. Going downhill"
Cons: "Kenya Airways ground staff in Nairobi was late to open the desk, creating a large line"
Pros: "Pleasant crew."
Cons: "Price, hard seats, food"
Pros: "Convenient morning flight"
Cons: "Not enough leg room for tall passengers"
Pros: "Client oriented crew"
Cons: "Delay in departure time"
Pros: "The flight was delayed in leaving but the Captain didn't say anything until we were about to land. The overnight flight was pleasant but the food was pretty mediocre."
Cons: "Crew were pretty good and the Dreamliner is an excellent aircraft, particularly in business class."
Cons: "The food was so-so. The flight was delayed. The crew was friendly, but nothing outstanding."
Cons: "They lost one piece of baggage. The check-in crew said we were required to have our vaccination cards although nobody asked for them. Then we waited an hour pulling off one piece of baggage and then they didn't load it on our flight."
Pros: "My travel itinerary was one with long layover times. Thank you Kenya, Airways for allowing the day use of your lounge areas for a fee. Got some sleep, a wonderful Turkey Lunch on Christmas Day, before my connecting flight to Guangzhou. Smooth Short field landing and take off in the 787-8. No rattling sounds during landing and take off so the Plane must have also been new. Kudos!!"
Cons: "Suffered with the unattended toilets. Food for thought, could the toliets on flights be designated according to gender? toilet seat was always covered in sprayed urine( which I wiped clean every time before sitting and using the toilets, made several trips during the 9 hour flight. Hand Soap run out at some point."
Pros: "I was surprised at how good the food was. Really surprised to run into someone I knew from a previous trip to Kenya. She was assisting a handicapped person, so don't know if she worked for Kenya Airways or the airport. Unfortunately, there was no time to talk."
Pros: "It was a great flight except for food"
Cons: "Choice of dish - fish ( was like rubber) or beef"
Pros: "Plane was a new Dreamliner and nice to fly in with excellent entertainment package."
Cons: "I had 3 hours in Johannesburg before catching a shuttle bus, so being an hour late wasn't a big problem. After rushing from Entebbe flight which was an hour late leaving and arriving, I got to the gate to be informed that this NBO to JNB flight was an hour late in departing. Pilot said it was due to "technical difficulties". My ticket had 4 legs : Nov 28 due to leave JNB at 1:20 finally left at 8:30 due to NBO runway closed from plane belly landing - the pilot was very apologetic - LATE. Dec 5 NBO to Entebbe was an hour late due to "passenger problem and luggage taken off" - LATE. Dec 10 Entebbe to NBO left an hour late due to "plane arriving late" - LATE. Dec 10 NBO to Johannesburg was an hour late due to "technical difficulties" - LATE. All 4 flights were at least an hour late leaving and arriving yet the pilots all said thanks for flying Kenya Airways - the Pride of Africa. This is what Africa should be proud of ?!? and Kenya Airways is proud of ?!? Passengers I talked to all were negative in their comments about Kenya Airways. All said there is ALWAYS something of a problem on a Kenya Airways flight. Lady on NBO to EBB flight next to me as we boarded plane and I said everything has gone smoothly so far, replied - the flight isn't over yet - and then we sat in the plane for an hour while they "removed passengers luggage". A man in NBO departure area as we waited to board JNB late flight said, the procedures and organisation are terrible with problems most of the time, which was why he was using up his reward miles because he didn't want to fly Kenya Airways again. This is the culture of this airline which is allowed to continue with seemingly no regard for the paying customers. If the powers that be such as the FAA, imposed a $100 credit to each passenger for late leaving or arriving, I would have received $400 back on a ticket that cost $750. Maybe the airlines would do something practical to remedy their problems and care for the paying customers rather than just saying "we are sorry for any inconvenience "."
Pros: "That we eventually left"
Cons: "Our flight was delayed because the airport shut down. When the airport opened again. They gave us a departure time 4 hours after our original departure time (1:20 am). 1:20 came and went without any more communication or information. 1:40 am arrived and someone from KQ showed up at our gate and said they do not have any additional information. We said there are children here and hungry, tired, frustrated people. We suggested they distribute waters or snacks, but that never happened. They just kept telling us they didnt know when the flight would take off (or if it would) nor when they would have any additional information. An hour later they made one announcement over the speaker at our gate that our flight was boarding at another gate. However, many people had fallen asleep on the floor as I had and I would have missed it if one of my fellow passengers hadnt woken me up to say that we were boarding. We then sat on the tarmac a while longer for reasons that were not explained and finally landed 7 hours later than scheduled. Very little effort was put into communicating to us, making our wait comfortable nor apologizing for the inconvenience. It was a very frustrating experience."
Cons: "Their flights have been late all the two times I flew with Kenya Airways. Could be a problem if you need to connect to another flight!!"
Pros: "New aircraft and all crews friendly full of service mind"
Cons: "no headphones available in economy class!!!"
Pros: "very efficient processes and very friendly/capable flight crew."
Cons: "the food was not great (i don't have high expectations for airplane food)"
Cons: "No respect for business class customers for boarding; a separate line is not enforced. Very slow boarding generally."
Pros: "NOTHING"
Cons: "They lost my luggage going to AFRICA...didn't see the suitcase until 6 days later. When I received the suitcase, over $1000 in equipment was stolen , suitcase was all scrambled...I WAS ROBBED ! ...then on the return flight to HOUSTON, they lost my suitcase again ! W.T.F ?! No one has called me to apologize for anything ! I expect to be reimbursed for my loses, or I will sue the airline."
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