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Nairobi Jomo Kenyatta Intl to South Africa flight information

Flights arrive in South Africa
Flights depart from Nairobi Jomo Kenyatta Intl
Flight price R4 352
Airlines Ethiopian Air, RwandAir

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Book cheap flights from Nairobi Jomo Kenyatta Intl to South Africa (return)

Airports
Origin
Nairobi
R4 352
only
R4 352
Destination
Cape Town
R4 352
only
R4 352
Johannesburg
R4 949
only
R4 949
Thu, Sep 19
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Thu, Sep 26
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 35m
R4 352
Trip: 8 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 171 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
CPT
ADD
Excellent 9,0

Pros: Very good,on time good service

Cons: Better seats on business in boing 737 800

JIB
ADD
Good 6,0

Pros: The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening.

Cons: Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation

DEL
ADD
Okay 4,0

Pros: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Cons: See above

ADD
HKG
Excellent 9,6

Pros: Amazing crew!

ORD
ADD
Excellent 10,0

Pros: Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average.

Fri, Sep 20
NBO
Nairobi Jomo Kenyatta Intl
JNB
Johannesburg OR Tambo
6h 25m
Sat, Sep 21
JNB
Johannesburg OR Tambo
NBO
Nairobi Jomo Kenyatta Intl
6h 20m
R4 949
Trip: 2 days
8,0ExcellentShow reviews
Overall 8,0 Excellent
Based on 270 reviews
Boarding
8,1
Comfort
8,3
Crew
8,7
Entertainment
7,0
Food
7,8
NBO
KGL
Excellent 10,0

Pros: Fligh was on time, front desk staff were very helpfful, flight staff were friendly

LUN
KGL
Okay 4,6

Cons: The food options were unclear- they didn't announce what was in each meal, aside from the type of meat. It wouldn't kill you to have a vegetarian option on hand either, especially since your website doesn't work.

KGL
JRO
Mediocre 2,0

Cons: Reservation was not honored, and only 3 prople out of 5 get boarding. Airline did not provided any other alternative and our friends had to cancel tour and return home!

KGL
ABJ
Excellent 10,0

Pros: Everything

Cons: Time management

KGL
NBO
Good 7,6

Pros: Landing was very smooth. I got window seat as requested.

Cons: My bags were mistagged and almost sent to Lagos instead of Nairobi. The agent noticed the error after the second bag was tagged. He went to search for my first bag that already went down the ramp. Although I gave him the exact description of the bag (purple hard case), he retagged the wrong one (red soft case). Good thing he took a photo. Third try was the charm but shouldn't have happened in the first place. Agents need to be more diligent with where they are sending bags and to double- and triple-check before he luggage is sent down the ramps.

Thu, Sep 19
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Fri, Sep 27
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 35m
R4 731
Trip: 9 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 171 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
SIN
ADD
Good 7,6

Pros: The crew was very nice and all flight details were available and constantly updated.

Cons: Ethiopians App for self check-in.

DAR
ADD
Good 6,6

Pros: The crew were very welcoming, helpful and charm, makes you feel easy

Cons: General interior cleanliness

ADD
DAR
Good 6,0

Pros: Amazing crew

Cons: They need to improve on thier inflight menu and the check-in and boarding experience

EZE
GRU
Mediocre 2,0

Pros: Nothing

Cons: Everything starting from the check in to on board restrooms

SIN
ADD
Good 6,3

Pros: Seat was very comfortable and the air stewards were good

Cons: The entertainment system not working correctly and the food was poor

Wed, Oct 16
NBO
Nairobi Jomo Kenyatta Intl
JNB
Johannesburg OR Tambo
16h 15m
Sat, Oct 19
JNB
Johannesburg OR Tambo
NBO
Nairobi Jomo Kenyatta Intl
16h 05m
R4 993
Trip: 4 days
8,0ExcellentShow reviews
Overall 8,0 Excellent
Based on 270 reviews
Boarding
8,1
Comfort
8,3
Crew
8,7
Entertainment
7,0
Food
7,8
DXB
KGL
Okay 5,6

Pros: Very slow check in. Bit slow and chaotic at gate. Pleasant enough service but not excetional. Smooth flight. Informative pilot. Silly short bus ride to terminal. Very very long wait for baggage.

LOS
KGL
Excellent 8,0

Pros: The Airbus. The crew's simple commitment to excellent service

Cons: The unconventional check in closure 90mins to departure even when the plan arrived late

EBB
KGL
Okay 4,6

Pros: The crew members are very polite and professional

Cons: The food is not very nice, the drink is don’t taste so great either . The airline seats are too small

MBA
KGL
Excellent 10,0

Pros: Good food, friendly and professional staff, a new and sparkling clean plane, swift retrieval of luggage upon arrival in Kigali. Thank you!

JNB
KGL
Mediocre 3,3

Cons: My luggage was broken into and stolen. They sawed off the zip on my suitcase and broke the handle. Stole a number of personal items including a belt, perfume, t-shirts and cash.

Sun, Oct 13
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Sun, Oct 20
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 35m
R4 731
Trip: 8 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 171 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
ORD
ADD
Excellent 10,0

Pros: Excellent seat

DUB
YYZ
Excellent 10,0

Pros: The landing was smooth and so was the whole flight! Loved it

Cons: Food. I ended up throwing up shortly after eating

NBO
ADD
Okay 5,3

Pros: everything was pretty adequate

Cons: they skipped me when they passed out food and never came back.

VIE
ADD
Good 6,3

Cons: Airport Addis Ababa is chaos.

KGL
BJM
Okay 5,6

Cons: Old aircraft, rickety seats

Mon, Oct 21
NBO
Nairobi Jomo Kenyatta Intl
JNB
Johannesburg OR Tambo
16h 15m
Thu, Oct 24
JNB
Johannesburg OR Tambo
NBO
Nairobi Jomo Kenyatta Intl
24h 00m
R5 051
Trip: 4 days
8,0ExcellentShow reviews
Overall 8,0 Excellent
Based on 270 reviews
Boarding
8,1
Comfort
8,3
Crew
8,7
Entertainment
7,0
Food
7,8
KGL
ABJ
Excellent 10,0

Pros: Everything

Cons: Time management

LUN
JNB
Okay 4,4

Cons: No vegetarian option Bad boarding procedures, no one gets direction and it was very slow

JNB
KGL
Mediocre 3,3

Cons: My luggage was broken into and stolen. They sawed off the zip on my suitcase and broke the handle. Stole a number of personal items including a belt, perfume, t-shirts and cash.

HRE
LUN
Good 7,3

Pros: the snack was terrific!

LUN
KGL
Okay 4,6

Cons: The food options were unclear- they didn't announce what was in each meal, aside from the type of meat. It wouldn't kill you to have a vegetarian option on hand either, especially since your website doesn't work.

Tue, Nov 5
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Fri, Nov 8
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 45m
R4 731
Trip: 4 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 171 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
DEL
ADD
Okay 4,0

Pros: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Cons: See above

ADD
DAR
Good 6,0

Pros: Amazing crew

Cons: They need to improve on thier inflight menu and the check-in and boarding experience

ADD
ABJ
Excellent 8,0

Cons: Nothing

ADD
WDH
Good 7,0

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

ORD
ADD
Okay 4,0

Pros: The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight.

Cons: On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others.

Fri, Mar 27
NBO
Nairobi Jomo Kenyatta Intl
JNB
Johannesburg OR Tambo
6h 25m
Mon, Mar 30
JNB
Johannesburg OR Tambo
NBO
Nairobi Jomo Kenyatta Intl
6h 20m
R5 080
Trip: 4 days
8,0ExcellentShow reviews
Overall 8,0 Excellent
Based on 270 reviews
Boarding
8,1
Comfort
8,3
Crew
8,7
Entertainment
7,0
Food
7,8
KGL
DXB
Excellent 9,0

Pros: Nice blankets. Good service.

Cons: Food wasn't that great and juices were very sweet (tasted like sugar water)

JNB
KGL
Mediocre 3,3

Cons: My luggage was broken into and stolen. They sawed off the zip on my suitcase and broke the handle. Stole a number of personal items including a belt, perfume, t-shirts and cash.

LOS
KGL
Excellent 8,0

Pros: The Airbus. The crew's simple commitment to excellent service

Cons: The unconventional check in closure 90mins to departure even when the plan arrived late

LUN
JNB
Okay 4,4

Cons: No vegetarian option Bad boarding procedures, no one gets direction and it was very slow

LGW
KGL
Excellent 10,0

Cons: Time was never kept. we had a delay in LGW for more than 2 hrs. I had a 17hrs layover in Kigali. I was not aware that i would not be booked in a hotel to rest. I had to make my own arrangements. And another extended delay out of Kigali to Nairobi

Wed, Nov 20
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Thu, Nov 28
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 45m
R4 731
Trip: 9 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 171 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
EWR
ADD
Excellent 9,3

Pros: No problems

SIN
ADD
Good 7,6

Pros: The crew was very nice and all flight details were available and constantly updated.

Cons: Ethiopians App for self check-in.

LUN
ADD
Okay 4,0

Cons: Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!

SIN
ADD
Good 6,3

Pros: Seat was very comfortable and the air stewards were good

Cons: The entertainment system not working correctly and the food was poor

EBB
ADD
Okay 5,6

Cons: Not having to wait 3 days for my luggage

Fri, Sep 20
NBO
Nairobi Jomo Kenyatta Intl
JNB
Johannesburg OR Tambo
16h 15m
Sun, Sep 22
JNB
Johannesburg OR Tambo
NBO
Nairobi Jomo Kenyatta Intl
21h 20m
R5 095
Trip: 3 days
8,0ExcellentShow reviews
Overall 8,0 Excellent
Based on 270 reviews
Boarding
8,1
Comfort
8,3
Crew
8,7
Entertainment
7,0
Food
7,8
KGL
JNB
Excellent 10,0

Pros: Everything was perfect. On time arrival.

Cons: Loud Nigerian co-passengers

EBB
KGL
Okay 5,6

Pros: Like Kigali it was clean and efficient.

Cons: Food is almost inedible

KGL
BRU
Good 6,6

Pros: Good and clean planes, good service

Cons: We had couple of ours delay and not well communicated

EBB
NBO
Excellent 10,0

Pros: on schedule. staff at counters and flight crew were courteous and professional.

DXB
KGL
Good 6,3

Pros: The staff at the airports were friendly.

Cons: After thorough check (and hours at the airport) at the holiday destination, Dubai, my luggage was deemed lost. The DXB lost luggage staff helped me complete a 'lost luggage' report. However, the staff member told me that 'if' RwandAir found my luggage, I would be responsible for going to the airport as RwandAir does not have lost luggage delivery like most airlines. For the six days of my holiday, I waited for phone calls and checked emails expecting to hear from RwandAir. I heard nothing, RwandAir had made no effort of any kind to locate my luggage they had mishandled. Upon flying back home, I checked with the initial airport (DXB), the transit airport (Kigali), and my final destination airport (Brazzaville). My luggage was not in any of the airports mentioned. In each airport, and the RwandAir office at the Brazzaville airport, I presented the initial lost luggage form from the prior week and it was apparent that nobody, no airport, and no office was interested in finding my luggage. RwandAir, at no point, apologized for losing my belongings or in any way attempted to make up for seriously harming my holiday- not to mention the fact that it appears I will never see my possessions that were last seen being taken by RwandAir staff at the beginning of my holiday travels.

Thu, Nov 21
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Thu, Nov 28
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 45m
R4 731
Trip: 8 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 171 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
BJM
ADD
Okay 5,6

Cons: Old aircraft rickety seats

ADD
LHR
Excellent 9,3

Pros: Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height

Cons: Better selection of videos

ORD
ADD
Okay 4,3

Cons: Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough

EWR
ABJ
Excellent 8,0

Pros: Excellent crews

CAI
ADD
Okay 5,6

Cons: Stop using old planes with no personal entertainment systems on the back of the seats.

Fri, Nov 22
NBO
Nairobi Jomo Kenyatta Intl
JNB
Johannesburg OR Tambo
6h 25m
Sat, Nov 23
JNB
Johannesburg OR Tambo
NBO
Nairobi Jomo Kenyatta Intl
6h 20m
R5 109
Trip: 2 days
8,0ExcellentShow reviews
Overall 8,0 Excellent
Based on 270 reviews
Boarding
8,1
Comfort
8,3
Crew
8,7
Entertainment
7,0
Food
7,8
JRO
KGL
Excellent 9,0

Pros: My sister and I were travelling to and from Tanzania through Kigali. The crew was great and our flight was easy.

KGL
JNB
Excellent 8,3

Pros: Information during flight

Cons: No TV or programmes to entertain slong

JNB
KGL
Mediocre 3,3

Cons: My luggage was broken into and stolen. They sawed off the zip on my suitcase and broke the handle. Stole a number of personal items including a belt, perfume, t-shirts and cash.

EBB
KGL
Okay 5,6

Pros: Like Kigali it was clean and efficient.

Cons: Food is almost inedible

LOS
KGL
Excellent 8,0

Cons: It was ok

Mon, Nov 25
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Thu, Nov 28
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 45m
R4 731
Trip: 4 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 171 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
EBB
ADD
Okay 5,6

Cons: Not having to wait 3 days for my luggage

ADD
HKG
Excellent 9,6

Pros: Amazing crew!

ADD
WDH
Good 7,0

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

CPT
ADD
Okay 5,3

Pros: They an amazing crew

Cons: They need to improve on the flight check-in and boarding at thier airport in Bole, it is so messy. Also thier inflight menu is nothing special

LUN
ADD
Okay 4,0

Cons: Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!

Fri, Oct 11
NBO
Nairobi Jomo Kenyatta Intl
JNB
Johannesburg OR Tambo
6h 25m
Sat, Oct 26
JNB
Johannesburg OR Tambo
NBO
Nairobi Jomo Kenyatta Intl
6h 20m
R5 182
Trip: 16 days
8,0ExcellentShow reviews
Overall 8,0 Excellent
Based on 270 reviews
Boarding
8,1
Comfort
8,3
Crew
8,7
Entertainment
7,0
Food
7,8
NBO
EBB
Good 7,0

Cons: The airline moved my original non-stop flight forward by 3 hours. The new flight conflicted with another flight I had earlier in the day. The airline would not allow me to cancel the flight, and could only offer me a 1-stop flight that arrived at my destination hours after my initial flight would have arrived.

EBB
JUB
Excellent 10,0

Pros: Everything was on time and comfortable. Will take the same flight again in the future.

KGL
BRU
Excellent 8,6

Pros: Crew members are extremely polite and friendly. Flight was delayed leaving Kigali captain spoke to each passenger and apologise - great professionalism.

Cons: Entertainment was limited.

KGL
JRO
Mediocre 2,0

Cons: Reservation was not honored, and only 3 prople out of 5 get boarding. Airline did not provided any other alternative and our friends had to cancel tour and return home!

HRE
LUN
Good 7,3

Pros: the snack was terrific!

Sun, Dec 8
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Mon, Dec 16
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 45m
R4 731
Trip: 9 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 171 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
ORD
ADD
Good 6,3

Pros: crew good. seat base was not soft nor comfortable.

Cons: have crew offer drinks more often throughout the flight. every passenger gets dehydrated and needs more drinks. I had to go to the back and get drinks myself.

ORD
ADD
Excellent 10,0

Pros: Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average.

VIE
ADD
Good 6,3

Cons: Airport Addis Ababa is chaos.

ADD
MBA
Okay 5,3

Cons: Addis Ababa is chaos and not clean.

NSI
LBV
Excellent 8,3

Cons: Food must be better

Sun, Dec 22
NBO
Nairobi Jomo Kenyatta Intl
JNB
Johannesburg OR Tambo
24h 45m
Fri, Jan 3
JNB
Johannesburg OR Tambo
NBO
Nairobi Jomo Kenyatta Intl
6h 20m
R5 197
Trip: 13 days
8,0ExcellentShow reviews
Overall 8,0 Excellent
Based on 270 reviews
Boarding
8,1
Comfort
8,3
Crew
8,7
Entertainment
7,0
Food
7,8
KGL
JNB
Good 6,0

Pros: I was happy to avail of Wifi in the sky.

Cons: No entertainment! For an major international flight, one expects some seatback entertainment

JNB
KGL
Okay 5,0

Pros: Friendly staff, decent snacks and entertainment options

NBO
KGL
Good 6,6

Pros: New plane, friendly crew

Cons: Cramped seating, poor signage & boarding announcements

LUN
JNB
Okay 4,4

Cons: No vegetarian option Bad boarding procedures, no one gets direction and it was very slow

DLA
BZV
Good 6,6

Pros: They respect the timing

Cons: The luggage escalator is not working and you have to carry it from one point to another...

Thu, Mar 5
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Sun, Mar 15
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 45m
R4 731
Trip: 10 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 171 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
ADD
WDH
Good 7,0

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

ADD
LHR
Excellent 9,3

Pros: Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height

Cons: Better selection of videos

JIB
ADD
Okay 4,3

Cons: The seats are uncomfortable

CPT
ADD
Okay 4,6

Pros: Crew was really great - helpful and kind.

Cons: Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk.

NIM
ADD
Mediocre 3,6

Pros: New aircraft with comfortable business seats

Cons: More than 4 hours delay! Not all selection from food menu available

Fri, Mar 6
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Sun, Mar 15
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 45m
R4 731
Trip: 9 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 171 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
ORD
ADD
Good 6,3

Pros: crew good. seat base was not soft nor comfortable.

Cons: have crew offer drinks more often throughout the flight. every passenger gets dehydrated and needs more drinks. I had to go to the back and get drinks myself.

KGL
BJM
Okay 5,6

Cons: Old aircraft, rickety seats

JIB
ADD
Okay 4,3

Cons: The seats are uncomfortable

LLW
ADD
Good 6,0

Pros: Fine flight with good meals.

Cons: TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact.

EWR
LFW
Excellent 8,3

Pros: I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers.

Tue, Oct 1
NBO
Nairobi Jomo Kenyatta Intl
JNB
Johannesburg OR Tambo
6h 25m
Mon, Oct 7
JNB
Johannesburg OR Tambo
NBO
Nairobi Jomo Kenyatta Intl
6h 20m
R5 255
Trip: 7 days
8,0ExcellentShow reviews
Overall 8,0 Excellent
Based on 270 reviews
Boarding
8,1
Comfort
8,3
Crew
8,7
Entertainment
7,0
Food
7,8
EBB
KGL
Okay 4,6

Pros: The crew members are very polite and professional

Cons: The food is not very nice, the drink is don’t taste so great either . The airline seats are too small

JNB
KGL
Excellent 10,0

Pros: Friendly service

KGL
JNB
Excellent 10,0

Pros: Everything was perfect. On time arrival.

Cons: Loud Nigerian co-passengers

KGL
JNB
Okay 4,3

Pros: That there were not many people on the second leg and that the plane was clean

Cons: The fact that we had an itinerary change with an extra stop (unannounced until 15 minutes before I boarded the flight) that delayed us by 1+ hours, that we were delayed from leaving Kigali by 1.5 hours and none of the crew could explain what was going on, that the rwandair staff was rude. I mean... It's Rwanda so I didn't expect much customer service (they are generally particularly bad by African, European, Asian or American standards) and I definitely wasn't impressed

DXB
KGL
Good 6,3

Pros: The staff at the airports were friendly.

Cons: After thorough check (and hours at the airport) at the holiday destination, Dubai, my luggage was deemed lost. The DXB lost luggage staff helped me complete a 'lost luggage' report. However, the staff member told me that 'if' RwandAir found my luggage, I would be responsible for going to the airport as RwandAir does not have lost luggage delivery like most airlines. For the six days of my holiday, I waited for phone calls and checked emails expecting to hear from RwandAir. I heard nothing, RwandAir had made no effort of any kind to locate my luggage they had mishandled. Upon flying back home, I checked with the initial airport (DXB), the transit airport (Kigali), and my final destination airport (Brazzaville). My luggage was not in any of the airports mentioned. In each airport, and the RwandAir office at the Brazzaville airport, I presented the initial lost luggage form from the prior week and it was apparent that nobody, no airport, and no office was interested in finding my luggage. RwandAir, at no point, apologized for losing my belongings or in any way attempted to make up for seriously harming my holiday- not to mention the fact that it appears I will never see my possessions that were last seen being taken by RwandAir staff at the beginning of my holiday travels.

Sat, Mar 7
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Sun, Mar 15
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 45m
R4 731
Trip: 8 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 171 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
BJM
ADD
Okay 5,6

Cons: Old aircraft rickety seats

ADD
WDH
Good 7,0

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

SIN
ADD
Good 7,6

Pros: The crew was very nice and all flight details were available and constantly updated.

Cons: Ethiopians App for self check-in.

LUN
ADD
Okay 4,0

Cons: Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!

WDH
ADD
Good 7,6

Pros: Crew was helpful, everythinf fine

Cons: The food was not so good. Bit cold..

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