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NBO — South Africa
Dec 10 — Dec 171
Return
1 adult
Economy
0 bags
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Sat 10/12
Sat 17/12

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Best return prices found by our users on KAYAK in the last 72 hours

MOST POPULARCape Town
2+ stops from R9 749
2+ stops from R4 995
Durban
2+ stops from R10 951
2+ stops from R6 111
Port Elizabeth
1 stop from R12 925
2+ stops from R6 574

Good to know

Low season

February

High season

October

Cheapest flight

R4 514

Average price (return flight)

R14 516

Good deal (return flight)

R14 191

Good deal one-way

R7 226
Best time to beat the crowds (3% less expensive on average)
Most popular time to fly (7% more expensive on average)
Flight from Nairobi Jomo Kenyatta Intl to Johannesburg OR Tambo
(avg. price over the last 2 weeks)
or less
or less

Top tips for finding cheap flights to South Africa

  • Looking for a cheap flight? 25% of our users found tickets from Nairobi to the following destinations at these prices or less: Cape Town R7 226 one-way - R14 191 round-trip; Johannesburg R7 878 one-way - R14 831 round-trip
  • High season is considered to be January, February and December. The cheapest month to fly from Nairobi is January.
  • Morning departure is around 6% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs - booking South Africa flights

Top 5 airlines serving Nairobi Jomo Kenyatta Intl to South Africa

Scores according to KAYAK customer reviews
8,2
Qatar AirwaysOverall score based on 12110 reviews
8,2Boarding
8,1Comfort
8,6Crew
8,2Entertainment
7,9Food
Airline reviews

First time traveling along with an elderly wheelchair🦽passenger and the entire trip experience from security check, onboarding, flight to off boarding were very smooth and effortless. The stewardesses were very professional, patient and caring during the entire flight. I highly recommend them.

Read more about Qatar Airways

First time traveling along with an elderly wheelchair🦽passenger and the entire trip experience from security check, onboarding, flight to off boarding were very smooth and effortless. The stewardesses were very professional, patient and caring during the entire flight. I highly recommend them.

Delay due to mechanical difficulties made us miss our connection in Doha. Qatar Airport staff extremely unhelpful and told lies. Tried to imply we were responsible for missing connection when Air Canada was at fault. A terrible experience .Will try to avoid Doha Airport and Qatar Airways in future.

Staff was not up to standard. Very rude.

Needs to improve

N/A

Courteous! Long lines.

The in flight services is great. However, the planes do not depart on time if they are departing from other Airports except in Doha. If you have a small window with your layover, be prepared that you might miss your connecting flight. My luggage was delayed because their departing flight from a non-Doha Airport was late to arrive. Their baggage department is beyond horrible, there is no number to call and have to use Whatsapp and a reply can take more than 3 hours. I had to track the luggage by going the Atlanta International Airport and wait 3 hours for a manager with Qatar airways to first board a flight and then to get my luggage, since they do not have anyone in baggage services. For this I will never fly Qatar Airways ever again.

Disorganized and lacking courtesy in Nairobi JKIA. Business travelers counter not displayed. We paid about $5000 for return tickets because they rudely locked us out saying “you are late.” They had sent us for a new 24 hour COVID test having rejected the 72 hour we had. We did not understand their logic because passengers were still in line. We were in line from 4pm, the flight was after midnight. At PHL, being American citizens, we were not required to present a 24 hour C test! We feel robbed!

Services were excellent and given on time.

Pros: "Services are the best"
Pros: "I really loved the food and the attendants were super friendly and helpful"
Pros: "Excellent Cabin services."
Pros: "The crew was amazing. Food was great. Clean bathrooms. Great entertainment."
Cons: "We had our passports and boarding passes checked five times in the course of 2 minutes by five different people one after the next. My cabin luggage was searched right before boarding. I appreciate the need for security, but that was excessive and unnecessary. In the peak of the Corona virus craze, the security made all passengers take off shoes and walk without any protection. This is not Qatar Airways doing - New York JFK security B S, but I am sure airways companies have some say to change it."
Cons: "don't know of anything"
Cons: "The Nairobi airport experience could use a bit of help. there's no a/c and even late at night, it was uncomfortably hot everywhere. Once I'd checked in to the gate I was trapped and couldn't easily leave to get water or go to the restroom, which was increasingly annoying as my flight was delayed. Pretty sure all of this is beyond Qatar Airways' ability to control."
Pros: "Qatar airlines treated us like we were in first class the flight attendants were A+++"
Cons: "Everything was perfect other than the food was not so great i had stock ache the entire flight."
Pros: "Crew was amazing"
Pros: "Entertainment and food is always great with Qatar!"
Cons: "After I got in my seat an Islamic lady came and said that I was in her seat. I looked at her ticket and while it was the right seat number, she was on the wrong flight. I got a stewardess to help her. She had gone through 3 boarding pass checks and was still on the wrong flight. They let her fly!"
Pros: "The crew was amazing and delightful."
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Pros: "Crew was great. TV Entertainment system was excellent."
Pros: "Too crowded"
Cons: "One more staff will be better"
Pros: "Very packed and no leg space"
Pros: "Crew was friendly."
Cons: "Food"
Pros: "Everything ,good service ,friendly crew affordable rates"
Cons: "Nothing"
Pros: "Extra leg room only coz I was on exit isle"
Cons: "Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright"
Pros: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"
Pros: "Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks."
Cons: "The wedsite for Qatar could use some work."
Pros: "The crew was friendly"
Cons: "Horrible flight experience and old planes without USB plug inn and no seat entertainment"
Cons: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"
Pros: "Plane was very empty so it allowed us to spread out."
Cons: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."
Pros: "Dreamliner"
Pros: "All the services plus the entire team"
Pros: "Flight was on time"
Cons: "Small single aisle plane No wifi, no power ports, no individual screens Qatar is great about serving water but not other drinks -- I bought drinks inside security but there was another round of security at the gate -- they confiscated all of the drinks I bought"
Cons: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."
Pros: "Crew"
Pros: "Great cabin crew"
Cons: "Crappy old style recliner seats in business class for a 6 hour flight. Not consistent with the Qatar brand"
Pros: "Very crowded flight but still had room. Amazing and and easy to use entertainment. Super friendly staff. Comfortable seats. Exactly what I have come to expect from this amazing airline."
Cons: "The food could use some work. It is still better than most other airlines but not as good as most high schools. However, you will not go hungry because they make sure that you stay and hydrated on their flights. I do dislike all the dogs that are allowed in planes. Now flights have babies crying coupled with dogs barking. Takes away from the overall ambiance that Qatar tries so hard to achieve."
Pros: "I liked staff , boarding was organized food was not very good needs to be improved"
Pros: "Everything else"
Cons: "Too much air condition... cold!!"
Pros: "Excellent service. Good seats. I like the 3x3x3 configuration which make the middle seat bearable."
Pros: "Services"
Cons: "Food"
Cons: "my breakfast was nasty and when i ask the crew who served me she was rude! i didnt eat my meal !"
Pros: "Even in coach the service is great. The crew is professional and courteous. Food is great too!"
Pros: "Staff was very friendly and food was very good."
Cons: "Older plane, TV screens in the ceiling, only bathrooms at the rear of the plane."
Cons: "All connecting flights to US are pretty long flights (14-16 hrs) and I personally, don't want to travel and try to avoid taking those long flights."
Pros: "Service, friendliness of that staff"
Cons: "Other passengers used my carry-on baggage space and my carry on was placed far from me."
Cons: "JKIA airport was terrible. Staff were late to come to the check in counters. Why can't they be there earlier than one hour so we don't have to stand in line for so long with our bags. Totally shambolic affair."
Pros: "Qatar is not glitzy. Better than that, it was straightforward and relaxed and comfortable. Crew was pleasant and helpful."
Pros: "The crew was professional and friendly. The flight was on time."
Cons: "The plane was not as clean as the one from Doha to New York. The first movie that was played was inappropriate for children under 16 years old."
Pros: "The crew were highly welcoming and nice."
Cons: "The Oryx screens had a lot of glitches and the brightness was very poor. It wouldn't let me change the language and the controller was stuck."

Departure times were late

Cons: "The crew never answer the calls when we call"
Cons: "I wish the 777 had slightly wider seats like the A380"
Pros: "The timing of the flight and available entertainment"
Cons: "For economy class, maybe more variety to meals?"
Pros: "Keeping time"
Cons: "There should be wi=fi."
Pros: "Seats were really comfortable, able to lean back further than most, with large screens and good entertainment options. Also liked that there were open areas on the plane that you could go stand up and stretch out for a while at."
Cons: "About halfway through the flight the bathrooms definitely needed cleaned. By the end of the flight they were disgusting, with toilets and sinks clogged and no tissue. I'm really surprised Emirates allowed this to happen, because everything else was great."
Cons: "Thx crew seemed s little slow (almost 2 hours) with getting us dinner for a very late night flight (10:45 pm). It just makes for not very much time to sleep."
Pros: "the place of my seat on the plane."
Cons: "The food, seat, space, & baby Control"
Cons: "You didn’t change my ticket within 24 hours of booking and I have to loose that ticket I didn’t fly back hime"
Cons: "My flight went well as there was no delay and no issues during the very long flight from Nairobi to Washington DC via Dubai."
Cons: "WiFi poor."
Pros: "Friendly cabin crew, new movies"
Cons: "Long wait after boarding before takeoff"
Pros: "Great service"
Cons: "The entertainment tv didn’t stay in the right position and the touchscreen didn’t respond all the time."
Pros: "Emerites is a great Airline"
Cons: "All well"
Pros: "Business class makes the entire trip much more comfortable."
Cons: "no negatives"
Pros: "Comfort and friendly crew and the food was very delicious and not forgetting the entertainment was excellent."
Cons: "N/A"
Pros: "Crew were very professional and polite, entertainment was awesome all the latest movies, food was pretty good. Thanks for free wine and drinks. Crew were very kind."
Cons: "Though more comfortable than other flights like KLM, it was still a little cramped"
Cons: "Requested an aisle seat at the front or an emergency seat and got neither. I could hardly move my long legs. I was glad it was a relatively short flight. Is it just on flights to Kenya that passengers DO NOT receive the travel pouch?"
Cons: "Former travel to Dubai offered food vouchers. No vouchers given and the layover was over 5 hours and portions were smaller on the plane. Bad in flight entertainment screens."
Cons: "poor service"
Pros: "Non"
Cons: "Non"
Pros: "Smooth flight. Attentive crew. Good entertainment options"
Cons: "The toilet had no toilet paper so I used the paper hand towel and prayed it did not block when I flushed. The beef option was not that great. I should've chosen the chicken."
Pros: "The boarding was quick."
Cons: "Attitude of crew Terrible food Outdated entertainment"
Cons: "Very good"
Pros: "I was upgraded to an exit row when the staff saw how tall ineas"
Cons: "Entertainment system control broken"
Pros: "Everything from food to seating was quite comfortable."
Cons: "Boarding was a bit more difficult since they did not call boarding zones"
Cons: "Cabin crew were reluctant offering passengers liquids on board we had to go and find them to ask for either water or juice as it was a long Flight which took 15 Hours on Air"
Pros: "I really like the entertainment and the air cameras."
Cons: "I like everything"
Pros: "seating availability Food service"
Pros: "The flight was comfortable, food excellent, and entertainment system fantastic."
Cons: "A 7kg maximum carry on weight is super low."
Cons: "Didn't have a good experience in Kenya, not with flight but at the airport. Went through hell. They need to improve on their customer service. I am quite sure I am entitled to bring whatever I want as long as it's legal . But there's lots of corruption and they will mess up your reputation. But at the end of the day they want me to bribe them. I was Really upset."
Pros: "The entertainment options were great!"
Cons: "There was no leg room at all in economy. My knees were in the seat of the person in front of me. Most of the food was terrible and I only ate the bread. The TV is on the back of the seat in front of you and is a touch screen. You have to touch pretty hard. So, every time the person behind me was scrolling, they had to hit my seat."
Pros: "The attention to my two nine year old kids. They enjoyed the flight."
Cons: "The washrooms are to few for the people on the flight. We were always queuing as the toilets were always occupied"
Pros: "Attentive flight crew and spacious interior"
Cons: "Food, food and food"
Pros: "Traveling internationally is grueling, but Emirates business made the trip easy. After my Nairobi to Washington DC flight, I was able to have a productive day instead of sleeping the first full day upon arrival like normal."
Pros: "Emirates allows you to start inflight entertainment as soon as you board and are seated. That makes any wait time more enjoyable."
Cons: "This particular flight was full. And I believe they may have been understaffed. I received my special meal but then the drink service didn't come around until most people were finished with their regular meal service. They didn't serve drinks and meals at the same time, for some reason. And the meal clean up took place way after everyone finished eating. It was an unusually long wait. This was surprising coming from an Emirates flight."
Pros: "The crew were friendly."
Cons: "wifi wasn't good - I couldn't connect. Wine choice wasn't good (white). Would have preferred a sav blanc"
Pros: "This is my first flight out of Nairobi (have made 8-10 others) for which the airline boarded using anything other than a division between first & economy classes. Emirates boarded economy passengers using zones (A-F), which was more orderly."
Pros: "Crew and entertainment"
Pros: "• Food was good •The flight was comfortable and I felt saved •The crew was very nice •The flight was cheap compared with service •The entertainment was excelent but you need to add more songs from Africa ."
Pros: "From the top to the bottom, everything was excellent except for..."
Cons: "...the boarding, which was somewhat chaotic. An announcement was repeatedly made that the final boarding call for the flight had been issued, and suddenly the entire assembly of passengers waiting before the gate stood up en masse and moved toward the gate, where we ended up standing for twenty or so minutes while the passengers were boarded in sequence according to seat assignment. I'm certain that Emirates has a protocol for gate announcements, but one of their employees certainly didn't know what it was."
Cons: "When it is a very full flight and every seat is needed, the space for passengers is very tight."
Pros: "Crew v good"
Cons: "Food .. Fish undercooked ... Aircraft bit dated"
Pros: "Good service good leg room swift boarding and off boarding"
Pros: "I enjoyed every thing."
Cons: "In Kenya we was waiting to get a seat from Dubai. That was not good."
Pros: "Overall everything was good."
Cons: "Poor check in services in Nairobi. I waited for 1 hour and half to get my boarding pass."
Cons: "The crew wasn't very responsive"
Pros: "The good was good and the staff treated us with respect."
Cons: "When I reached at Dubai l could not get a seat to come to Boston as they had overbooked. But it was a blessing for me as I was given a free round trip ticket from Boston to Kenya to use within one year and for that I thank you."
Cons: "when I arrived at seoul, incheon airport, I found that one of my gulf clubs was broken. it was the fist time that the golf club broken. I was so upset"
Pros: "Love flight with emirates every thing is good"
Pros: "Seat reclining was good. Fleece blankets were warm"
Cons: "Blankets had a really bad smell Food options were very limited - even bread was eggless"
Pros: "Helpful friendly crew, reasonable ticket prices."
Cons: "Luggage was delayed by 24 hours, customer service desk in Johannesburg EXTREMELY helpful, in Kigali they were clueless. Transit area very crowded, humid and stuffy."
Pros: "The two check in bags rule."
Cons: "Not applicable"
Cons: "It was ok"
Pros: "Crew members are extremely polite and friendly. Flight was delayed leaving Kigali captain spoke to each passenger and apologise - great professionalism."
Cons: "Entertainment was limited."
Pros: "Took the newly opened route between Cape Town and Harare. Was a great experience. Thanks to RwandAir it is easier and cheaper to fly directly between these African cities. Lots of potential on the route. RwandAir really opening up business and leisure opportunities much needed in these areas. Nice to avoid Tambo airport."
Cons: "Both flights were slightly delayed (which happens), information about the delay could be better at Harare airport. But no biggy."
Pros: "The crew members are very polite and professional"
Cons: "The food is not very nice, the drink is don’t taste so great either . The airline seats are too small"
Cons: "My luggage was broken into and stolen. They sawed off the zip on my suitcase and broke the handle. Stole a number of personal items including a belt, perfume, t-shirts and cash."
Pros: "Food and free WiFi. Ample seating space."
Cons: "Rerouted through Dar-es-Salaam at last minute rather than being a direct flight as scheduled"
Pros: "Fligh was on time, front desk staff were very helpfful, flight staff were friendly"
Pros: "Everything was perfect. On time arrival."
Cons: "Loud Nigerian co-passengers"
Pros: "Timeliness, Service, Cleanliness Comfort"
Pros: "The aircraft was nice, clean and seemed new. The staff was very professional, immaculate uniforms and appearance. Great attention to detail. We traveled from US - Nairobi - Kigali - Johannesburg, changing planes four times. These were some of the nicest planes. I felt very safe traveling this airline."
Cons: "Too much bread in the meals. The meals were adequate in quantity but each meal came with two rolls, which was excessive. Just a note - for the boarding area in the airport. Please have restroom facilities in boarding area, past security so you can use the restroom without having to go through security again. Also, if food and beverage is available for sale in the boarding area more passengers would make purchases."
Pros: "Nice comfortable new planes."
Cons: "There wasn't much not to like."
Pros: "New airline. Left 20 mins early."
Cons: "Nothing."
Pros: "The plane was nice and the captain gave good info."
Cons: "Why was dinner served at 2AM? They woke me up three times to serve drinks and food and the cabin lights were never turned off, for an overnight flight! The Kigali airport waiting area is awful, and the holding area made it so that every child had to use the bathroom as soon as we boarded."
Cons: "The food options were unclear- they didn't announce what was in each meal, aside from the type of meat. It wouldn't kill you to have a vegetarian option on hand either, especially since your website doesn't work."
Pros: "Landing was very smooth. I got window seat as requested."
Cons: "My bags were mistagged and almost sent to Lagos instead of Nairobi. The agent noticed the error after the second bag was tagged. He went to search for my first bag that already went down the ramp. Although I gave him the exact description of the bag (purple hard case), he retagged the wrong one (red soft case). Good thing he took a photo. Third try was the charm but shouldn't have happened in the first place. Agents need to be more diligent with where they are sending bags and to double- and triple-check before he luggage is sent down the ramps."
Pros: "My sister and I were travelling to and from Tanzania through Kigali. The crew was great and our flight was easy."
Pros: "Information during flight"
Cons: "No TV or programmes to entertain slong"
Pros: "Good"
Pros: "Was good on time"
Pros: "on schedule. staff at counters and flight crew were courteous and professional."
Cons: "The airline moved my original non-stop flight forward by 3 hours. The new flight conflicted with another flight I had earlier in the day. The airline would not allow me to cancel the flight, and could only offer me a 1-stop flight that arrived at my destination hours after my initial flight would have arrived."
Pros: "Everything was on time and comfortable. Will take the same flight again in the future."
Cons: "Reservation was not honored, and only 3 prople out of 5 get boarding. Airline did not provided any other alternative and our friends had to cancel tour and return home!"
Pros: "Very slow check in. Bit slow and chaotic at gate. Pleasant enough service but not excetional. Smooth flight. Informative pilot. Silly short bus ride to terminal. Very very long wait for baggage."
Pros: "Overall comfort and staff friendliness"
Cons: "Landing was a bit turbulent"
Pros: "New plane, friendly crew"
Cons: "Cramped seating, poor signage & boarding announcements"
Pros: "Staff courteous and friendly"
Cons: "Some choices on menu do not do well by time of serving ie fish"
Pros: "Everything"
Cons: "Time management"
Pros: "I like the overall service in the plane."
Cons: "I didn't like changing the boarding time."
Pros: "Planes were great and flight crew excellent."
Cons: "On arrival at Kigali airport we were quickly moved through security to the departure area. This area was hot and without any facilities for toilets or water. We sat there for at least 1 hour and was a low light in out trip."
Pros: "Planes were great and flight crew excellent."
Pros: "The crew is nice"
Cons: "Both flights were terribly delayed and while the crew apologized we sat on a small plane. In Entebbe the reason was they overbooked the flight. So leave those people behind to take the next flight, don't keep us prisoners on a plane for hours... Stupid management decisions."
Pros: "movie dinner on each leg of the flight"
Cons: "the movie didn't finish in the first leg and they didn't show it for the second leg, so I never learned the ending the flight arrived 40 minutes late"
Pros: "Food was beef brochettes, one of the best economy meals I have had. Wine was very good, from South Africa."
Cons: "Seats were not adjustable. It may be that I was in front of the exit row, but I looked and didn't see anyone leaning back anywhere. On the other hand, flight was only 1 hr 20 minutes."
Pros: "Clean planes"
Cons: "Ground crew at NBO - Rwanda Air has Kenyan Airways do the work in the terminals. Bad idea!"
Pros: "Crew were pleasant. The flight was comfortable."
Cons: "The flight was delayed, causing me to miss a connecting flight. Boarding was a bit confusing as multiple flights were departing from Kigali airport at the same time and same airline. Information was not conveyed clearly and it might have been easy to begin boarding the wrong flight."
Pros: "The flight times were perfect and the seats were comfortable."
Cons: "The food was just ok"
Pros: "the flight got me to Gaborone on Monday morning"
Cons: "Person in Kigali checked my bag to Johannesburg, not Gaborone. Flight was delayed one hour. Slept on a chair in Johannesburg airport for three hours."
Pros: "Orderly, organized, courteous"
Pros: "In general, it was a pleasant flight from Entebbe to Kigali. The Bombardier was in pristine condition. There was no food offered (the flight is 45 minutes) and there is no entertainment available. The crew was pleasant and the seat comfortable (I am 5'11). I would fly again with RwandAir."
Cons: "There was nothing significant enough taken into consideration the characteristics of this flight and the construction in Entebbe."
Pros: "Very professional - gave us a good meal - although flight was a little more than an hour. Will recommend to friends"
Cons: "Service & good landing"
Pros: "They were professional, timely and courteous. Except for one flight attendant who was a bit rude, the entire flight was enjoyable"
Cons: "The rude flight attendant who was welcoming people to the plane"
Pros: "They have great food, amazing crew, great customer care.."
Cons: "No entertainment, some few crew members has a bit of an attitude."
Pros: "Friendly staff, comfortable business class seat with lots of room, good breakfast"
Cons: "No priority checkin for business class and no priority boarding for business class. I don't those are even that hard to organize . Airport ground contractors haven't been instructed to provide service to business class?"
Pros: "Free wifibat the airport and the charging stations"
Pros: "the only one thing I loved about the flight was it being DIRECT from Mombasa to Kigali. I didn't have to pass through Nairobi."
Cons: "Don't expect a lot in Africa. The service wasn't that bad, but it needs a lot of improvement. Partyly because Rwandair's planes are small (Boeing 737-200) there was a lot of turbulence during the flight... A lot to learn from Kenyan and Ethiopian!"
Pros: "Clean, on time, perfect landings."
Cons: "No entertainment not much leg room in economy"

Leg room is awful plus no WiFi onboard and entertainment screen had no variety and didnt work properly, very old and outdated

Everything was good

Missed connection due to a 1,5 hours delay on the first flight, resulting in 24 hours delay to destination. Poor assistance at the airport. Long wait with not even internet connection. Awful experience.

Pros: "The crew were nice"
Cons: "The only thing the luggage’s takes too much time 🙁☹️"
Cons: "They won’t allow me to fly"
Cons: "Everything was ok and no delays"
Pros: "It was a smooth flight and the crew were nice."
Cons: "Food could have been better. Plus a glass of wine/beer either sold or complementary wouldn’t hurt"
Pros: "The captain"
Cons: "Food"
Pros: "The crew was amazing, but the sit was uncomfortable"
Cons: "Since it's along trip the sits should be adjustable not to be straight throughout to avoid back pain"
Cons: "Excellent customer service."
Pros: "Nothing"
Cons: "Egypt air is one of the worst airlines in the world so everything could have been better. Literally everything"
Cons: "Layover time too short so a small flight delay resulted in a missed connection. No entertainment system on board, seats very small, food bad and disembarking was very slow."
Cons: "Great"
Cons: "Im still not st my destination due to delays of the airline"
Pros: "Flight durations were good."
Cons: "Better entertainment provided. Also got moved around to accommodate their colleagues, which I wasn’t too fond of being pushed to a middle seat."
Pros: "Rapidity for delivering the luggage"
Cons: "Verification of visa"
Cons: "Your company canceled the tickets from Kenya to cairo"
Cons: "Late boarding Late take off Late luggage Broken seat"
Pros: "Perfect"
Cons: "Perfect"
Pros: "Perfect"
Cons: "Perfect"
Cons: "The plane was really old, no personal entertainment system for a 5 and a half hour flight is unacceptable. Seats very uncomfortable"
Pros: "yes"
Cons: "trip was very short however the crew was so nice and cooperative."
Pros: "I liked the space you have on the seats the leg room is very good because I am a tall person with some airlines it’s very uncomfortable for me thanks."
Cons: "Leg room, food, service from the cabin crew is fantastic just to say a few words. Fli"
Cons: "Actually I didn’t fly as I didn’t receive the confirmation email or the ticket and I had to call vayama who informed me that they don’t have any records for my booking although my credit card was authorized for the amount !! I had to do another booking fire test with the airlines due to limited time before departure!"
Pros: "Didn't like anything"
Cons: "Old aircraft, rude crew, terrible food and by far the worst in-flight entertainment"
Pros: "Big plane, multiple boarding points. Food did its job & helped with the long flight. Movies weren't expansive, but good choices to kill the time."
Cons: "The crew did not have the key to unlock to doors leading to the plane, which forced everyone to wait 30 mins standing in line. It was quite silly! It delayed our flight about 30-45 minutes - not much, but really painful when the flight is almost 12 hours. The crew didn't tell us what was happening either, but it was pretty obvious."
Pros: "This flight was on time and I appreciate when Egypt Air flights are on time."
Pros: "Not much."
Cons: "Crew not attentive not trying to give the extra service that you pay so much money for. Food options hopeless. No welcome no introduction. Nondrink on arrival. I could’ve sworn that I was in a budget economy section. Old Shaking plane. Other than a business class seat you get nothing."
Pros: "Good flight. Arrived on time and left relatively on time"
Cons: "Luggage took a long time to arrive in the terminal"
Cons: "Baggage was not logged into the flight, although it was checked in 2 hours before flight...!!!"
Cons: "Nothing"
Pros: "Crew was very polite"
Cons: "Checkin was disorganised"
Pros: "Great overall service and treatment."
Cons: "Boarding was really bad. Unorganized. Wish there was more entertainment too on flight."
Pros: "Possibly the food and the flight is direct"
Cons: "Anything else you could think of. The crew is unfriendly the plane is messy no one follows rules or regulations just a complete mess"
Pros: "Tha Flight was on time no delay The Crew are friendly in over all I have no problem"
Pros: "Cheap!"
Cons: "The plane, supposed to take off at 6 pm crashed into another plane on the JFK tarmac around 7 pm. An hour later we were deplaned and then were uncoordinatedly brought to a shuttle... took 90 minutes to get transported to a hotel... that didn't have capacity for all... then another hotel... still no capacity for all... so I took an uber to another hotel on my own. It's 1 am before I get to my room and crash (no pun intended). Besides the incompetent organizational response in a crisis: The plane was not cleaned Dry -- no alcohol on board Food was meh. Looooooong 36 hours with Egyptair."
Pros: "Toilet was filthy shortly after arrival. Drop down tables needed to be wiped."
Pros: "Customer service very very very bad And tickets was too expensive"
Pros: "Boarding process extremely fast, starting from check-in till boarding. Take-Off on time. Very smooth landing."
Cons: "Crew lacks practical experince, especially clear due to the that flight was almost fully booked. Some lack of control or responding to passengers eventually was clear."
Pros: "sincere smile from crew"
Cons: "by force shutting of windows, was boaring"
Pros: "Nothing"
Cons: "Everything very poor business class"
Pros: "Price was affordable . Short layover. Easy and good flight connection."
Cons: "Poor snacks."
Pros: "لايوجد"
Cons: "تاخير اكثر من 3 ساعات"
Pros: "Friendly crew"
Pros: "Pilots are very cleaver and professional in taking off, landing and flying. Crew are very warm and caring Both China & Cairo Airports's operation was very fast and good."
Cons: "For more than 10 hours' flying, would expect far better plane with newer seats and more toilets !! same like they fly between Cairo and London and Dubai (777 etc ..) Also the fish was not tasty at all"
Pros: "crew"
Cons: "length of the trip"
Pros: "Same"
Cons: "Same"
Pros: "Awesome"
Cons: "Late - like departure flight to CDG Departing/Arriving on time is consistent EgyptAir weakness"
Pros: "Crew was amazing!"
Cons: "In flight entertainment"
Pros: "Crew were amazing"
Pros: "For a flight of 1 1/2 hours, we were served a delicious hot lunch."
Cons: "Really great and kind service."
Pros: "All aspects of this flight were good."
Cons: "When we were waiting prior to our flight in the duty free area of terminal "A", Kayak notified me via text that the flight was scheduled for terminal "B". If I had not taken the same flight before many times, I would have been concerned with the incorrect information Kayak provided."
Pros: "Professionalism of SA crew"
Cons: "Abidjan airport is a mess and mediocre.,..very unprofessional and frustrates commuters a lot."
Pros: "The plane was old and the seats were not very comfortable."
Pros: "Business class seats spacious, clean"
Pros: "Legroom Smoothest landing ever. Didn’t realize we had landed I didn’t eat meals so cannot rate Plane was very clean"
Cons: "No individual tv for inflight. Poor choice for movie. Very old."
Pros: "Wonderful crew and flight"
Cons: "Nothing"
Pros: "Bag check guy was extremely helpful."
Cons: "Poor food and movie choice"
Pros: "Comfortable seats in economy...no entertainment on this flight. Food okay."
Pros: "I survived"
Cons: "The seat The food, but that’s fine. We weren’t expecting The entertainment Less cattle treatment Sigh, this is going nowhere"
Pros: "Not much"
Cons: "No air conditioning during a 2 hour delay on the runway. Two ladies fainted from the heat. The TVs did not work for most of the flight."
Pros: "The captain was so I informative"
Cons: "The delay caused by the refueling"
Pros: "direct flight"
Pros: "Nothing. Could not catch the flight"
Cons: "Could not catch the flight."
Pros: "Efficiency of the staff"
Cons: "Unfortunately the plane for our flight was faulty so we had to wait an hour for the next flight. SAA did a great job bringing in a bigger plane to accommodate everyone from our flight plus the hour later flight."
Pros: "overall I like the flight"
Cons: "Inflight was bad,technical issues very often"
Pros: "We delayed a bit at JNB and there is no open working wifi . with such hours to spend at the airport, i would advise to have internet access for travellers. plz attend to this."
Pros: "Liked the flight crew"
Cons: "Hated the meal, hated not having power, hated the uncomfortable seats"
Pros: "I watched "This is Us" for the first time on the entertainment system. Glad you had that program! The breakfast is good. The dinner is a bit of a weird mix of food--fish, waakye (rice and beans), spaghetti, and fried plantains all in the same dish?"
Pros: "The food was amazing, try the curry beef."
Pros: "I liked the timeliness of the flights and the friendliness of the flight attendants."
Cons: "I did not like that there were no personal entertainment portals in each seat for the passengers."
Cons: "Boarding the plane was chaotic and very unorganized. After boarding business class and people with special needs, why can't they board from the back of the plane a few rows at a time? It would make more sense and there would be less pushing and shoving. A lot of people were rushing to get to the gate all at once!"
Pros: "lots if space, so it was possible to sleep!"
Cons: "Crew didn't care about the passengers. They were just doing a job just wanted to do the minimum. Dish out meals. Collect trash. Disappear. Poor customer service when serving. Didn't check the cabin when the seatbelt signs came on. Chatting in the galley when everyone was trying to sleep Locked one of the bathrooms for their exclusive own use."
Pros: "Boarding and leaving on time. Well organized. Great crew. They give us a sandwich for free, unexpected because in USA they charge for everything in economy. The best ..... we got the suitcases very fast. More than any another airline"
Pros: "Willingness of customer service agents to get us through security fast to board our group's flight."
Cons: "Different baggage polices between SA and SAX. SA has two bags at 23 kilos each while SAX has one bag at 20 kilos, which makes traveling on SAX incredibly expensive when going through Johannesburg to any region where it flies. I understand weight limit on aircraft, but choose to be more upfront with baggage polices on SA's website if flying with SAX so people don't have a "gotcha" moment at the counter."
Pros: "food was excellent flights were on time except where second security check of every single carry-on made us late."
Cons: "The 'second' security check at the gate. I don't know it these were SAA persons or NSA but they were downright rude. After passing regular security check, these people removed a whole pile of items from our bags including items that should have fine such as bottled drinks just purchased at kiosks next to the gate, tubes of hand lotion (tiny ones), fingernail clippers that had traveled around the world (many, many previous security checks), and their attitudes were thats "too bad, throw these items out or don't fly" Such a bad start ruined my flight. Food servers onboard were equally 'grouchy;."
Pros: "Smooth flight: Kudos to the pilot. This was a smooth flight despite the minor turbulence we received."
Cons: "Crew: did not make us feel uncomfortable, Lack of attentiveness on their end - they gave me the incorrect meal despite specifying which meal option I preferred. l. Drinks were also not offered with our second meal and were only offered later during the flight. I was dehydrated throughout the flight. Entertainment: One would expect more show/movie options on a long haul flight. There was no variety, we only about 5 shows available, which were outdated. Dor example: Season 9 of the Big Bang Theory available was available despite the fact that Season 10 of the show has just come to an end on national SA TV."
Pros: "CREW: The crew from SA to Accra were very professional, well organised and friendly. It was evident that they were concerned about making us feel comfortable. They were very attentive to our requests. I wish this crew was on the Accra-Washington Dc leg Food: this was okay, standard plane food. The food options were made known ahead of time and the crew made sure that we were constantly hydrated. They even offered more than two drinks at a time. Very helpful and friendly staff. Smooth flight: Kudos to the pilot. This was a smooth flight despite the minor turbulence we received."
Cons: "Entertainment: This was very disappointing. There was no variety of the shows and movies to choose from. Request for more options and newer episodes."
Pros: "Good food, friendly crew, clean airplane."
Cons: "Flight was delayed but no announcement was ever made about the delay or the gate change that occurred. Very confusing to have one person walking around telling a few people here and there what the flight status was. Should have been informing everyone at the same time."
Pros: "I was pleasantly suprised that with such a short flight a meal was included. The cheese/vegie sandwich tasted good and it was fresh! The check in clerk was very solicitious and went to fetch a wheelchair for the handicapped man in front of me."
Cons: "It took a long time to check into the flight upon my arrival at the airport and although I desperatly needed the bathroom, there appeared to be none available until I cleared immigration. It was nice of the check in clerk to get a wheelchair for the disabled man in front of me, but it would have been nice if someone else could have been called to then help check our que in."
Pros: "Nothing"
Cons: "I can't believe it is SAA policy to not cover missed connecting flights or tours because of your delays"
Pros: "Hospitality wz good Cleanliness inside"
Cons: "All was ok"
Pros: "Spacious seats, excellent crew, very good entertainment and food."
Cons: "Nothing in particular"
Pros: "Excellent flight, crew was very respectful and caring I will recommend my friends and family and everyone fly SAA THEY ARE THE BEST."
Cons: "I love everything the flight provided nothing was out of line, keep doing the excellent work"
Pros: "The service on board of this flight was amazing! From the food to the staff. Aircraft was impeccably clean and the comfort of the seats were surprisingly good."
Cons: "There was nothing to dislike besides de size of the toilets!"
Pros: "The food was fairly good and ample. RAMONA"
Cons: "It was JFK TO JOHANNESBURG- I did NOT like the having a lady insist I needed to be in a wheelchair in order to make it to the Cape Town gate of departure when I did not ask for a wheelchair. MOSTLY I DID NOT LIKE that --when I insisted I must return to the plane to get the cell phne I left and KNEW where it was left-she insisted that SAA wold send it to CApe Town and I could get it there. She claimed she phoned the flight attendants to send it on. I learned this is NOT how SAA does it and I never got my phone. I do thikn, perhaps, someone who saw it called and--being it was still with SAA I think THEY went and climed it for hemselves. I did NOT think SAA accepted enough information from me and no info at first. My phone looked just like an I-Phone. It had a rubber purple back cover on it. MOST of the entries were face painting designs that I NEED. I do NOT think SAA had the passenger who got it 10 days later in Johannesburg was aasked what was programed into it. I did NOT think the reps in lost and found were knowledgable or efficent when I spoke with them several times."
Pros: "I initially selected my seat online two weeks prior to my flight, but unfortunately it did not register. When I checked in, the ground staff gave me a seat 45C, which was an aisle seat. I told him I had paid for a window seat. It turned out that what I paid online didn't go through. The ground staff insulted me about my credit card not being valid, which was not the case. It was something with your website because I had to select the seat several times. Regardless, he gave me another seat 65A (a window seat). When I boarded the flight I was told that they gave my seat to a mother so she could seat next to her son. I spent the entire time playing musical chairs moving from seat to seat until the flight was fully boarded. It was not a pleasant experience as I was very tired and just wanted to relax after boarding the flight. Needless to say, I will limit the amount of flights I take with SA from now on. The boarding experience as very unprofesssional."
Cons: "Despite online booking the night before and checking in at the airport, they failed to book me on the flight and had to move my seat. It was a very full flight so it made for a very uncomfortable 16 hours back to NYC."
Pros: ".Ability of the pilot and in flight communication to passengers during thunderstorm - Excellent"
Cons: "Quality of the in flight meal-poor. Communication to passengers about storm and delays prior to bith flights"
Pros: "Ran out of meal selections before they reached my row, so they started on our end for the next in-flight meal so we were certain to get our choice. Appreciated this accommodation."
Cons: "Passenger next to me was too large for her single seat, and I spent the 16hr flight squeezed between her and the window in half my seat"
Cons: "the flight was late - which meant we had to literally run through the airport to connect with our next SAA flight. the disembarkation was also chaotic - the crew could have allowed all passengers connecting with the next SAA flight to disembark first - but instead made an announcement (after everyone was already standing) advising that "passengers connecting on SA 375 you will need to really rush through customs as you only have a few minutes to connect". Not very helpful at all! Also - the food was terrible. SAA constantly serves up the worst possible airline food (and I travel frequently so am accustomed to airline food). Finally, the entertainment system is of a very poor quality and they constantly have to re-start the system."
Cons: "I was on a 10 hour flight and asked for a ginger ale. The flight attendant was visibly annoyed. On our return flight, the couple behind us experienced the same annoyance and bad service. I guess if you're not first class, they're bothered when you ask for things as simple as a drink... on a 10 hour flight. I even overheard a flight attendant being rude to a customer because she didnt put her luggage in the overhead compartment properly. Im aware that dealing with people can be exhausting, especially if common sense isn't so common, but if you're in the hospitality industry, you have to serve past that. Also, the plane just felt gross. There was food on the floor and it felt like the experience could've been better. More attention paid to detail. If another airline alternative exists, Im definitely trying them before booking with Saa again."
Pros: "There was a lady having fit and vomiting and really not well, the crew looked after her amazingly until touch down!!!"
Pros: "Kensani Nyembe (especially) and her crew were excellent"
Cons: "The flight delay I experienced added 8 hrs to a 24 hour journey and despite assurances in Joburg from Lerate Lempe that I would be allowed access to the lounge at JFK airport, all I got was a 25 USD voucher in a rubbish restaurant in the terminal. Most of the customer service was poor (including the young lady who didn't take it upon herself to suggest next steps after informing me of the flight delay - her apparent lack of concern about that and time taken to rebook me a new flight was beyond belief). The food was substandard (quality and quantity given the 14hr journey) and in-flight entertainment didn't work for a couple of hours. The queues at JFK were slow moving, unnecessarily long and your people did not seem concerned with the fact that passengers had to stand in line for an hour at least to check in. To top that off, because your airline does not have the body scanners mandated by the US, all passengers had to have a secondary body search at the gate. Sufficing to say, SA Airways, you are being left in the dust by BA and Emirates."
Cons: "Older plane without a legitimate business class. Seat was broken so I had to change seats."

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