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Kenya to South Africa flight information

Popular destinations Johannesburg, Cape Town, Durban
Flights depart from Kenya
Flight price R4 380
Distance 3 472 km
Airlines Ethiopian Air, RwandAir

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Book cheap flights from Kenya to South Africa (return)

Airports
Origin
Nairobi
R4 380
only
R4 380
Destination
Cape Town
R4 380
only
R4 380
Johannesburg
R4 980
only
R4 980
Fri, Nov 22
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Wed, Nov 27
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 45m
R4 380
Trip: 6 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 173 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
EWR
ABJ
Excellent 8,0

Pros: Excellent crews

ORD
ADD
Okay 4,0

Pros: The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight.

Cons: On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others.

ADD
TNR
Good 6,0

Pros: flight was on time

Cons: Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter.

CPT
ADD
Excellent 9,0

Pros: Very good,on time good service

Cons: Better seats on business in boing 737 800

ADD
TLV
Good 6,0

Pros: Flight Crew were great

Cons: The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are.

Fri, Sep 20
NBO
Nairobi Jomo Kenyatta Intl
JNB
Johannesburg OR Tambo
11h 15m
Sun, Sep 22
JNB
Johannesburg OR Tambo
NBO
Nairobi Jomo Kenyatta Intl
10h 40m
R4 980
Trip: 3 days
8,0ExcellentShow reviews
Overall 8,0 Excellent
Based on 270 reviews
Boarding
8,1
Comfort
8,3
Crew
8,7
Entertainment
7,0
Food
7,8
MBA
KGL
Excellent 10,0

Pros: The flight attendants are very welcoming and helpful. You feel safe and you get to see the pilot who is going to take you to your destination.

LUN
JNB
Okay 4,4

Cons: No vegetarian option Bad boarding procedures, no one gets direction and it was very slow

HRE
CPT
Good 7,3

Pros: Took the newly opened route between Cape Town and Harare. Was a great experience. Thanks to RwandAir it is easier and cheaper to fly directly between these African cities. Lots of potential on the route. RwandAir really opening up business and leisure opportunities much needed in these areas. Nice to avoid Tambo airport.

Cons: Both flights were slightly delayed (which happens), information about the delay could be better at Harare airport. But no biggy.

MBA
KGL
Excellent 10,0

Pros: Good food, friendly and professional staff, a new and sparkling clean plane, swift retrieval of luggage upon arrival in Kigali. Thank you!

LOS
KGL
Excellent 8,0

Cons: It was ok

Tue, Oct 15
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Tue, Oct 22
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 35m
R4 585
Trip: 8 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 173 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
DAR
ADD
Good 6,6

Pros: The crew were very welcoming, helpful and charm, makes you feel easy

Cons: General interior cleanliness

ADD
CPT
Good 7,3

Pros: The seats were very comfortable and generally this flight is comfy

Cons: The queue during boarding is very long, they need to add counters

IAD
ADD
Good 6,3

Pros: Great crew!

ADD
TNR
Good 6,0

Pros: flight was on time

Cons: Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter.

DEL
ADD
Okay 4,0

Pros: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Cons: See above

Sun, Dec 22
NBO
Nairobi Jomo Kenyatta Intl
JNB
Johannesburg OR Tambo
19h 15m
Mon, Dec 23
JNB
Johannesburg OR Tambo
NBO
Nairobi Jomo Kenyatta Intl
16h 05m
R5 010
Trip: 2 days
8,0ExcellentShow reviews
Overall 8,0 Excellent
Based on 270 reviews
Boarding
8,1
Comfort
8,3
Crew
8,7
Entertainment
7,0
Food
7,8
MBA
KGL
Excellent 10,0

Pros: Good food, friendly and professional staff, a new and sparkling clean plane, swift retrieval of luggage upon arrival in Kigali. Thank you!

KGL
JNB
Excellent 8,3

Pros: Information during flight

Cons: No TV or programmes to entertain slong

LUN
JNB
Good 6,0

Pros: New plane, fresh feel. Food is ok.

Cons: Airline feels basic and no frills.

KGL
NBO
Good 6,4

Pros: Plane was clean and very comfortable, staff was courteous. Surprisingly good food for a short flight

Cons: Changed flight times without informing passengers on BOTH of the legs. Staff were polite, but were more interested in following the rules than helping people get on their flights. No customer feedback forms were available

DAR
KGL
Excellent 10,0

Pros: New airline. Left 20 mins early.

Cons: Nothing.

Wed, Sep 18
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Tue, Sep 24
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 35m
R4 658
Trip: 7 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 173 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
HAH
ADD
Excellent 9,0

Pros: I liked the fligth attendant

EZE
GRU
Mediocre 2,0

Pros: Nothing

Cons: Everything starting from the check in to on board restrooms

EWR
ADD
Excellent 9,3

Pros: No problems

VIE
ADD
Good 6,3

Cons: Airport Addis Ababa is chaos.

ADD
WDH
Good 7,0

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

Mon, Oct 7
NBO
Nairobi Jomo Kenyatta Intl
JNB
Johannesburg OR Tambo
22h 25m
Sat, Oct 12
JNB
Johannesburg OR Tambo
NBO
Nairobi Jomo Kenyatta Intl
16h 05m
R5 039
Trip: 6 days
8,0ExcellentShow reviews
Overall 8,0 Excellent
Based on 270 reviews
Boarding
8,1
Comfort
8,3
Crew
8,7
Entertainment
7,0
Food
7,8
KGL
NBO
Excellent 8,0

Pros: Flight was delayed over an hour. Otherwise the plane was new, everything felt good, and I have nothing to complain about!

JNB
KGL
Mediocre 3,3

Cons: My luggage was broken into and stolen. They sawed off the zip on my suitcase and broke the handle. Stole a number of personal items including a belt, perfume, t-shirts and cash.

JNB
KGL
Excellent 10,0

Pros: I think that I appreciated all the details during the trip. As I get my kayak app in my IPhone, i firstly received a notice that the check in started.... At each step, I could see the time discounted through my phone

Cons: As I said, I liked everything. From the departure to the landing

KGL
DXB
Okay 4,6

Pros: The plane was nice and the captain gave good info.

Cons: Why was dinner served at 2AM? They woke me up three times to serve drinks and food and the cabin lights were never turned off, for an overnight flight! The Kigali airport waiting area is awful, and the holding area made it so that every child had to use the bathroom as soon as we boarded.

KGL
JNB
Excellent 10,0

Pros: The Flight attendants are all awesome and undesrtanding...and the open wifi ate Kigali airport was great.

Wed, Nov 20
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Wed, Nov 27
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 45m
R4 761
Trip: 8 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 173 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
ADD
NIM
Good 7,3

Cons: USB connection was not working from my seat

ADD
EBB
Mediocre 3,3

Pros: Crew were helpful

Cons: Food was very poor with very limited choices and no entertainment system on this flight

NSI
LBV
Excellent 8,3

Cons: Food must be better

DAR
ADD
Good 6,6

Pros: The crew were very welcoming, helpful and charm, makes you feel easy

Cons: General interior cleanliness

ADD
MBA
Okay 5,3

Cons: Addis Ababa is chaos and not clean.

Thu, Oct 3
NBO
Nairobi Jomo Kenyatta Intl
JNB
Johannesburg OR Tambo
11h 55m
Sun, Oct 6
JNB
Johannesburg OR Tambo
NBO
Nairobi Jomo Kenyatta Intl
16h 05m
R5 054
Trip: 4 days
8,0ExcellentShow reviews
Overall 8,0 Excellent
Based on 270 reviews
Boarding
8,1
Comfort
8,3
Crew
8,7
Entertainment
7,0
Food
7,8
KGL
EBB
Excellent 8,5

Pros: Well organized on check in. Attentive

JNB
KGL
Excellent 10,0

Pros: What did you like? the attendants were very kind

KGL
NBO
Excellent 8,0

Pros: Flight was delayed over an hour. Otherwise the plane was new, everything felt good, and I have nothing to complain about!

KGL
NBO
Excellent 8,0

Pros: The crew was very welcoming

Cons: We had a delay of 40 minutes at Kigali airport without prior announcement

KGL
DXB
Excellent 10,0

Pros: Food and in-flight services

Cons: Entertainment package

Thu, Nov 21
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Wed, Nov 27
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 45m
R4 761
Trip: 7 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 173 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
VIE
ADD
Good 6,3

Cons: Airport Addis Ababa is chaos.

NBO
ADD
Okay 5,3

Pros: everything was pretty adequate

Cons: they skipped me when they passed out food and never came back.

EBB
ADD
Okay 5,6

Cons: Not having to wait 3 days for my luggage

ADD
JNB
Okay 5,3

Pros: seat not comfortable

Cons: more drinks along the way

ADD
NIM
Good 7,3

Cons: USB connection was not working from my seat

Mon, Dec 30
NBO
Nairobi Jomo Kenyatta Intl
JNB
Johannesburg OR Tambo
11h 55m
Fri, Jan 3
JNB
Johannesburg OR Tambo
NBO
Nairobi Jomo Kenyatta Intl
10h 40m
R5 083
Trip: 5 days
8,0ExcellentShow reviews
Overall 8,0 Excellent
Based on 270 reviews
Boarding
8,1
Comfort
8,3
Crew
8,7
Entertainment
7,0
Food
7,8
DXB
KGL
Okay 5,6

Pros: Very slow check in. Bit slow and chaotic at gate. Pleasant enough service but not excetional. Smooth flight. Informative pilot. Silly short bus ride to terminal. Very very long wait for baggage.

LGW
KGL
Excellent 10,0

Cons: Time was never kept. we had a delay in LGW for more than 2 hrs. I had a 17hrs layover in Kigali. I was not aware that i would not be booked in a hotel to rest. I had to make my own arrangements. And another extended delay out of Kigali to Nairobi

KGL
NBO
Good 6,4

Pros: Plane was clean and very comfortable, staff was courteous. Surprisingly good food for a short flight

Cons: Changed flight times without informing passengers on BOTH of the legs. Staff were polite, but were more interested in following the rules than helping people get on their flights. No customer feedback forms were available

KGL
DXB
Okay 4,6

Pros: The plane was nice and the captain gave good info.

Cons: Why was dinner served at 2AM? They woke me up three times to serve drinks and food and the cabin lights were never turned off, for an overnight flight! The Kigali airport waiting area is awful, and the holding area made it so that every child had to use the bathroom as soon as we boarded.

HRE
CPT
Good 7,3

Pros: Took the newly opened route between Cape Town and Harare. Was a great experience. Thanks to RwandAir it is easier and cheaper to fly directly between these African cities. Lots of potential on the route. RwandAir really opening up business and leisure opportunities much needed in these areas. Nice to avoid Tambo airport.

Cons: Both flights were slightly delayed (which happens), information about the delay could be better at Harare airport. But no biggy.

Fri, Nov 22
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Mon, Nov 25
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 45m
R4 761
Trip: 4 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 173 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
NIM
ADD
Mediocre 3,6

Pros: New aircraft with comfortable business seats

Cons: More than 4 hours delay! Not all selection from food menu available

LUN
ADD
Okay 4,0

Cons: Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!

ADD
TLV
Good 6,0

Pros: Flight Crew were great

Cons: The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are.

KGL
BJM
Okay 5,6

Cons: Old aircraft, rickety seats

EWR
LFW
Excellent 8,3

Pros: I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers.

Fri, Sep 20
NBO
Nairobi Jomo Kenyatta Intl
JNB
Johannesburg OR Tambo
29h 05m
Sun, Sep 22
JNB
Johannesburg OR Tambo
NBO
Nairobi Jomo Kenyatta Intl
10h 40m
R5 098
Trip: 3 days
8,0ExcellentShow reviews
Overall 8,0 Excellent
Based on 270 reviews
Boarding
8,1
Comfort
8,3
Crew
8,7
Entertainment
7,0
Food
7,8
LUN
KGL
Okay 4,6

Cons: The food options were unclear- they didn't announce what was in each meal, aside from the type of meat. It wouldn't kill you to have a vegetarian option on hand either, especially since your website doesn't work.

KGL
JNB
Okay 4,3

Pros: That there were not many people on the second leg and that the plane was clean

Cons: The fact that we had an itinerary change with an extra stop (unannounced until 15 minutes before I boarded the flight) that delayed us by 1+ hours, that we were delayed from leaving Kigali by 1.5 hours and none of the crew could explain what was going on, that the rwandair staff was rude. I mean... It's Rwanda so I didn't expect much customer service (they are generally particularly bad by African, European, Asian or American standards) and I definitely wasn't impressed

EBB
KGL
Okay 5,6

Pros: Like Kigali it was clean and efficient.

Cons: Food is almost inedible

LOS
KGL
Excellent 8,0

Pros: The Airbus. The crew's simple commitment to excellent service

Cons: The unconventional check in closure 90mins to departure even when the plan arrived late

KGL
NBO
Excellent 8,0

Pros: The crew was very welcoming

Cons: We had a delay of 40 minutes at Kigali airport without prior announcement

Sun, Nov 24
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Wed, Nov 27
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 45m
R4 761
Trip: 4 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 173 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
ADD
TLV
Good 6,0

Pros: Flight Crew were great

Cons: The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are.

VIE
ADD
Good 6,3

Cons: Airport Addis Ababa is chaos.

ORD
ADD
Okay 4,0

Pros: The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight.

Cons: On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others.

LFW
EWR
Good 7,6

Cons: The delay time was too much for no proper reason

ADD
NBO
Okay 5,3

Cons: There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them.

Wed, Oct 2
NBO
Nairobi Jomo Kenyatta Intl
JNB
Johannesburg OR Tambo
22h 25m
Mon, Oct 7
JNB
Johannesburg OR Tambo
NBO
Nairobi Jomo Kenyatta Intl
21h 20m
R5 112
Trip: 6 days
8,0ExcellentShow reviews
Overall 8,0 Excellent
Based on 270 reviews
Boarding
8,1
Comfort
8,3
Crew
8,7
Entertainment
7,0
Food
7,8
NBO
KGL
Excellent 10,0

Pros: Fligh was on time, front desk staff were very helpfful, flight staff were friendly

EBB
KGL
Excellent 10,0

Pros: Rwanda Air is the best

Cons: Landing at Kigali was bit rough

KGL
NBO
Excellent 8,6

Cons: No entertnainment

NBO
KGL
Good 6,6

Pros: New plane, friendly crew

Cons: Cramped seating, poor signage & boarding announcements

KGL
LUN
Good 6,6

Pros: Food and free WiFi. Ample seating space.

Cons: Rerouted through Dar-es-Salaam at last minute rather than being a direct flight as scheduled

Mon, Nov 25
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Wed, Nov 27
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 45m
R4 761
Trip: 3 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 173 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
SIN
ADD
Good 6,3

Pros: Seat was very comfortable and the air stewards were good

Cons: The entertainment system not working correctly and the food was poor

ADD
TLV
Good 6,0

Pros: Flight Crew were great

Cons: The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are.

JIB
ADD
Good 6,0

Pros: The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening.

Cons: Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation

ADD
NIM
Good 7,3

Cons: USB connection was not working from my seat

WDH
ADD
Good 7,6

Pros: Crew was helpful, everythinf fine

Cons: The food was not so good. Bit cold..

Sat, Dec 28
NBO
Nairobi Jomo Kenyatta Intl
JNB
Johannesburg OR Tambo
6h 25m
Thu, Jan 2
JNB
Johannesburg OR Tambo
NBO
Nairobi Jomo Kenyatta Intl
6h 20m
R5 112
Trip: 6 days
8,0ExcellentShow reviews
Overall 8,0 Excellent
Based on 270 reviews
Boarding
8,1
Comfort
8,3
Crew
8,7
Entertainment
7,0
Food
7,8
LUN
KGL
Okay 4,6

Cons: The food options were unclear- they didn't announce what was in each meal, aside from the type of meat. It wouldn't kill you to have a vegetarian option on hand either, especially since your website doesn't work.

EBB
KGL
Excellent 10,0

Pros: Timeliness, Service, Cleanliness Comfort

KGL
NBO
Excellent 8,0

Pros: Flight was delayed over an hour. Otherwise the plane was new, everything felt good, and I have nothing to complain about!

KGL
LUN
Good 6,6

Pros: Food and free WiFi. Ample seating space.

Cons: Rerouted through Dar-es-Salaam at last minute rather than being a direct flight as scheduled

KGL
JRO
Mediocre 2,0

Cons: Reservation was not honored, and only 3 prople out of 5 get boarding. Airline did not provided any other alternative and our friends had to cancel tour and return home!

Sat, Feb 8
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Sat, Feb 15
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 45m
R4 761
Trip: 8 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 173 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
HAH
ADD
Excellent 9,0

Pros: I liked the fligth attendant

WDH
ADD
Good 7,6

Pros: Crew was helpful, everythinf fine

Cons: The food was not so good. Bit cold..

ADD
CPT
Good 7,3

Pros: The seats were very comfortable and generally this flight is comfy

Cons: The queue during boarding is very long, they need to add counters

ADD
DAR
Okay 5,3

Pros: Fast gate work.

Cons: Lost luggage and the food and silent movie option (no headphones provided for overhead movie)

BKK
ADD
Good 7,6

Pros: Cabin crew was great at customer service. Very helpful.

Cons: The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now.

Thu, Feb 20
NBO
Nairobi Jomo Kenyatta Intl
JNB
Johannesburg OR Tambo
6h 25m
Sat, Feb 29
JNB
Johannesburg OR Tambo
NBO
Nairobi Jomo Kenyatta Intl
6h 20m
R5 112
Trip: 10 days
8,0ExcellentShow reviews
Overall 8,0 Excellent
Based on 270 reviews
Boarding
8,1
Comfort
8,3
Crew
8,7
Entertainment
7,0
Food
7,8
BJM
KGL
Excellent 8,0

Pros: Good

KGL
JNB
Excellent 10,0

Pros: The Flight attendants are all awesome and undesrtanding...and the open wifi ate Kigali airport was great.

KGL
NBO
Excellent 8,6

Cons: No entertnainment

KGL
DXB
Okay 4,6

Pros: The plane was nice and the captain gave good info.

Cons: Why was dinner served at 2AM? They woke me up three times to serve drinks and food and the cabin lights were never turned off, for an overnight flight! The Kigali airport waiting area is awful, and the holding area made it so that every child had to use the bathroom as soon as we boarded.

KGL
JNB
Excellent 10,0

Pros: Everything was perfect. On time arrival.

Cons: Loud Nigerian co-passengers

Wed, Feb 26
NBO
Nairobi Jomo Kenyatta Intl
CPT
Cape Town Intl
9h 45m
Tue, Mar 3
CPT
Cape Town Intl
NBO
Nairobi Jomo Kenyatta Intl
9h 45m
R4 761
Trip: 7 days
7,1GoodShow reviews
Overall 7,1 Good
Based on 2 173 reviews
Boarding
7,1
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
VIE
ADD
Good 6,3

Cons: Airport Addis Ababa is chaos.

CPT
ADD
Okay 4,6

Pros: Crew was really great - helpful and kind.

Cons: Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk.

LFW
EWR
Good 7,6

Cons: The delay time was too much for no proper reason

ADD
MAD
Excellent 10,0

Pros: We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!

ORD
ADD
Okay 4,3

Cons: Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough

Tue, Sep 24
NBO
Nairobi Jomo Kenyatta Intl
JNB
Johannesburg OR Tambo
11h 55m
Wed, Sep 25
JNB
Johannesburg OR Tambo
NBO
Nairobi Jomo Kenyatta Intl
24h 00m
R5 142
Trip: 2 days
8,0ExcellentShow reviews
Overall 8,0 Excellent
Based on 270 reviews
Boarding
8,1
Comfort
8,3
Crew
8,7
Entertainment
7,0
Food
7,8
DAR
KGL
Excellent 10,0

Pros: New airline. Left 20 mins early.

Cons: Nothing.

BJM
KGL
Excellent 8,0

Pros: Good

LUN
KGL
Excellent 10,0

Pros: The planes and shuttles are nice and clean, and the staff are pleasant. I had a long layover in Kigali and the airline gave me accommodation and a food voucher (totally unexpected). Will definitely fly RwandAir again.

HRE
CPT
Good 7,3

Pros: Took the newly opened route between Cape Town and Harare. Was a great experience. Thanks to RwandAir it is easier and cheaper to fly directly between these African cities. Lots of potential on the route. RwandAir really opening up business and leisure opportunities much needed in these areas. Nice to avoid Tambo airport.

Cons: Both flights were slightly delayed (which happens), information about the delay could be better at Harare airport. But no biggy.

DXB
KGL
Good 6,3

Pros: The staff at the airports were friendly.

Cons: After thorough check (and hours at the airport) at the holiday destination, Dubai, my luggage was deemed lost. The DXB lost luggage staff helped me complete a 'lost luggage' report. However, the staff member told me that 'if' RwandAir found my luggage, I would be responsible for going to the airport as RwandAir does not have lost luggage delivery like most airlines. For the six days of my holiday, I waited for phone calls and checked emails expecting to hear from RwandAir. I heard nothing, RwandAir had made no effort of any kind to locate my luggage they had mishandled. Upon flying back home, I checked with the initial airport (DXB), the transit airport (Kigali), and my final destination airport (Brazzaville). My luggage was not in any of the airports mentioned. In each airport, and the RwandAir office at the Brazzaville airport, I presented the initial lost luggage form from the prior week and it was apparent that nobody, no airport, and no office was interested in finding my luggage. RwandAir, at no point, apologized for losing my belongings or in any way attempted to make up for seriously harming my holiday- not to mention the fact that it appears I will never see my possessions that were last seen being taken by RwandAir staff at the beginning of my holiday travels.

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