Find cheap flights from Kiev to South Africa

Find cheap flights from Kiev to South Africa

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Top 5 airlines serving from Kiev to South Africa

Scores according to KAYAK customer reviews

8,3
Emirates
Overall score based on 15 547 reviews
8,3
Boarding
8,2
Comfort
8,4
Crew
8,5
Entertainment
8,0
Food
Airline reviews

Cons: "Economy seat leg support could be better"

Pros: "Yes comfortable flight"
Cons: "Toilets to be checked for cleanliness more frequently."

Pros: "Amazing crew so friendly and helpful"
Cons: "Also the price was high"

Pros: "Crew helped me with a chamomile to help me sleep."
Cons: "It was quite good"

Pros: "."
Cons: "."

Cons: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"

Pros: "Smooth flight"
Cons: "I wished I was in business class..."

Pros: "Great service and attitudes by staff."

Pros: "Friendly cabin crew, new movies"
Cons: "Long wait after boarding before takeoff"

Pros: "Direct flight"
Cons: "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."

Cons: "Because my husband and I couldn't complete the online check in, we ended up sitting on different ends of the plane."

Pros: "I love everything about Emirates."
Cons: "N/A"

Pros: "Nice flight sttendents"
Cons: "Seats too small"

Pros: "Efficient and good actually good for airline food"
Cons: "Electronic equipment a bit out dated and below standard"

Pros: "I had really high expectations for this trip but they were unmet. The service was indifferent. The chair wasnuncomfortable. The aisle was super narrow. I was bumped the entire flight. I didn’t like the food. And it was obvious by the end of the trip the staff was just done. Leaving the plane I passed several attendants and they did not say anything. They didn’t thank me for my business. They did t say goodbye or encourage me to come again — they were oblivious and no caring."

Pros: "I must admit....this is one of the best experiences I have had flying and I fly this route a lot. I was traveling with an Elder who required a wheelchair and every step of the way it was smooth and the crew was attentive."
Cons: "They only give out small cups of water. I would have liked the option of a bottled water as well as for the elder I was traveling with. They did not come around as often with water as we needed. but this complaint is so minor compared to our overall experience that I did not want to even mention it."

Pros: "I love the meal"
Cons: "Some crew member is bad customer service they're not pay attention on you."

Pros: "Decent leg room in economy; good entertainment system & food/drink"
Cons: "I was expecting to pay for only 10 kg excess baggage according to my own scale but was charged for 15 kg and the check-in staff was rude and unwilling to listen; in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines."

Pros: "Friendly service"
Cons: "Old plane with old seats."

Pros: "Loved the leg room, very friendly staff, the cabin was a nice temperature."
Cons: "Based on this flight alone, I have no complaints. Looking forward to flying with Emirates again."

Pros: "Good leg room"
Cons: "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."

Pros: "Good space and entertainment. Crew was excellent. Really enjoyed it."
Cons: "Food. It’s plane food wasn’t impressed."

Pros: "Crew was friendly, food was good and entertainment great. Space between front row seats in economy class was good."
Cons: "all good."

Pros: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Cons: "Just the coffee was terrible lol,"

Pros: "Beautiful aircraft flight attendants speak 19 languages additional leg room fabulous entertainment"
Cons: "only had jetblue as partner and when my flight had to be changed it presented a huge problem- they need more US partnerships to provide better options"

Pros: "E v e r y t h i n g ..... I understand now why they are the number ONE airlines in service. We travel enough to see the BIG difference. Thumbs up. Please don't change !!!!"
Cons: "Nothing"

Pros: "Entertainment options, boarding process"
Cons: "Food quality is still good but slightly below previous experiences"

Pros: "Quality of service"

Pros: "The flight left Kabul on schedule and we were at Dubai ahead of time. The flight was very comfortable."

Pros: "Crew was lovely and very helpful. I felt very taken care of. Amenities were great! Got plenty of food and drink. Overall very comfortable."

Pros: "They still catch my attention, and while traveling with them I continue to enjoy this airline."
Cons: "As per my Oslo - Dubai review (read there for more details), they cancelled my flight, put me on a flight a day later, and then left me with the bill and the inconvenience. This was the connector out of Dubai and back to Johannesburg. I've flown with them many times and I've picked up one or two small cut backs they've made like no hot towel when you get onboard, only before your arrival, and the meal seems a little more slimmed down (but still pretty tasty), They used have one or two extras which they've now taken away. Not sure why?"

Cons: "got non-vegetarian food in spite of choosing veg. they said they didn't get the request. Unacceptable."

Pros: "Economy class is very comfortable, crew was pleasant and food was good. Overall the 13 hour flight felt pretty painless."
Cons: "I wish the crew would have done a better job controlling passengers who were trying to unload luggage from the overhead while the plane was still taxiing. I had a bag dropped on me and the crew didn't seem to have control over passengers who were blatantly disregarding instructions."

Cons: "Rude and racist cabin crew!"

Pros: "The crew member was excellent,she went all out to make my journey easy and comfortable.I have sent an email to her superior,please use her as an example.if all attendants can serve and see to passengers like her will be beneficial for emirates"

Pros: "Friendly staff awesome planes wonderful experince"
Cons: "Service was a bit slow. Drinks and food took quite sometime to arrive."

Pros: "It was a smooth flight"
Cons: "It was ok"

Pros: "The food was delicious, and I received the special meal I had requested with no problem. Again, great selection of TV shows and movies."
Cons: "The crew seemed a bit put off, just not very friendly. Maybe something had happened that put them all in a bad mood I'm not sure. Despite this they did help people without complaint, but you could tell they didn't want to be there. Again on this flight the TVs were an old model that was difficult to use, you had to push really hard and finagle your finger to get it to read what you were pressing."

Pros: "service was excellent and crew was very polite"

Pros: "Granted I was tired after being in transit for 24 hours, but this final of 4 long-haul flights was a real bummer compared to the other flights. Boeing 777 packed to 100% capacity."
Cons: "Really cramped and squished compared to other flights. Toilets at DXB were filthy (I searched around for the cleanest, which was still disgusting), with the cleaning attendant standing around in the restroom doing nothing. Duty Free shops really expensive compared to European airports. Meal on board (breakfast) was really terrible (and that taking into account that airline breakfast is always bad), really the worst I've ever had on a plane, even the Croissant was chewy and very dry. Emirates has become a massive sausage machine people-mover. It has loss its finesse and exceptional service."

Pros: "Good service good leg room swift boarding and off boarding"

Pros: "The staff were wonderful and efficient. The toilets were clean and the food was much better than my first flight with emirates although the portions were small on the main meal with only four spinach ravioli offered in a tomato sauce."
Cons: "Passengers do not fit on to their seats and overflow into the space you are occupying which is so tiny as it is. There is not enough room to even reach down to pick something up if you drop it. Overhead lockers are full. I think planes either need to be redesigned with sleeping compartments (such as the second class compartments the trains have) for overnight flights or seats need to be slightly larger to make up for the fact most people are larger today."

Cons: "THe Hostess was not attentive and had to ask for things a few times. No goody basket was given although some pax did get it."

Cons: "I requested (at least 2 months ago) for a cake for my daughters Birthday which was on July 5th. I made the request over phone calling customer service in NY. Unfortunately it was not honored. When I called 2 days before the flight departure just to verify, I was told by the telephone Representative that the request was cancelled by Emirates as it was not entered properly ( ? ). And she can not do anything about that. Though the request was entered by Emirates Employee and Emirates just cancelled the request and did not bother to notify me. My daughter was so upset and was crying , and nothing I could do to make her happy. I will never fly Emirates again."

Pros: "Great cabin staff. Ground staff was very helpful with my seat changes. I will fly Emirates again."

Cons: "Wonderful service / airline"

Cons: "Maybe for my own self , the food was not suitable for me as a Chinese. It makes me uncomfortable."

Pros: "staff were organized and prompt"

Cons: "Ticket wasn't even issued although payment was dedicated from my mastercard Imagine my surprise when i arrive to the airport and they told me my reservation is cancelled because no payment was made I have issued another ticket with much higher rate and i know for a fact now to not trust you site"

Pros: "The food and very professional and friendly service."
Cons: "Nothing."

Pros: "Flight attendants are friendly and helpful."

Pros: "Crew was great, seating comfortable."

Cons: "Actually making the flight"

Cons: "It would have better if the flight wasn’t 5 hours late."

Cons: "seat comfort"

Pros: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Cons: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."

Pros: "Crew was great"
Cons: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Cons: "Seats are tiny and uncomfortable!"

Pros: "Everything was perfect."

Pros: "Food was great, creww was very nice"
Cons: "Following our request, such has being seated next to each other and not only having one person being upgraded when we're two."

Pros: "Swiss is always excellent"

Cons: "Swiss does not know how to handle their own problems and hurt passengers in the process."

Pros: "Very smooth"

Cons: "Delayed 45 mins making transfer for international flight difficult"

Pros: "great flight"

Pros: "We were pleasantly surprised at how good the food was! An added bonus was the chocolate they gave us. Crew was professional and courteous."

Pros: "Staff"
Cons: "Delay"

Pros: "Dinner was excellent. Staff very friendly. Bathroom toiletries (facial spray and hand cream) appreciated."
Cons: "Seats are pretty tight (lucky if you don't have one of the metal boxes in your foot space)."

Cons: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"

Pros: "friendly ,respectful, helpful,informative"
Cons: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Pros: "The food wasn’t bad"
Cons: "Business seats suck"

Pros: "Nice breakfast treat and chocolate is always appreciated"
Cons: "Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find."

Pros: "Nice experience."
Cons: "Seats are not so comfortable. Crew is nice, but not too nice"

Pros: "it was the same plane, just a different crew so all remains the same"

Pros: "Economy very tight but whose isn’t. Best selection of movies relative to the competition."

Pros: "Flight was fine"
Cons: "Check in at Nuremberg terrible"

Cons: "Mackenzie Gray/ My flight was cancelled due to bad weather conditions unfortunately. I'm upset that I never received my initinerary for my substitute flight! I tried online and calling the # that was provided no results. I managed to get thru to someone and they told me they would send the info to my email but they never did."

Pros: "Stewards were friendly; snacks were good"
Cons: "Nothing"

Pros: "Air hostesses were very courteous, friendly and the cabin was clean and comfortable. My flight from jfk to Geneva (then Zurich) was cancelled due to weather in Geneva (Swiss 23) so I got upgraded to a delta flight to Brussels then to Zurich Comfort+ !!! Thank you!"
Cons: "Flight from Zurich to Johannesburg: Swiss 288 (airbus a340-300) Sat in the last row of the Swiss air flight, economy, which was okay but our whole row video enternatinment system didn’t work. You’d pick a movie and it wouldn’t play. The games, camera and flight status animation all worked but not the movies. Air hostess tried resetting , still nothing. But it was a great opportunity to have a lovely conversation with my new German Friend Barbara and read my book! More lactose intolerant alternatives for breakfast which had much (cheese, yogurt, croissant) Other than those two , excellent flight. Thank you Swiss!"

Pros: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."

Pros: "The seats were comfortable considering they were middle seats. The food was quite good and the entertainment selection was also good."
Cons: "Boarding was later than initially said and I did not know why"

Pros: "It reminds me of school dinners"
Cons: "Bland, over cooked No thought into the presentation or flavour"

Pros: "Left on time Crew friendly and helpful"
Cons: "Uncomfortable seats, half of the toilets not working for portion ao flight. Entertainment system not working properly on many seats"

Pros: "People friendly"
Cons: "Food was poor, really poor, no options for the children Headphone socket in the seat"

Pros: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner."
Cons: "My seat was a little confined when I put my carry-on bag in front of me on the flight to Zurich, but it was roomier when I stowed my carry-on in the overhead compartment on the returtn flight."

Cons: "My seat did not recline and my tv did not work"

Pros: "Best flight crew experience ever"

Pros: "One on the plane service and food were very good. In flight movies limited in number of choices"
Cons: "Flight delayed over an hour because they couldn't fuel the plane and had to wait for trucks. Did not update the board at the gate with boarding times and people waited on long lines unnecessarily because they did not update the boarding times. Very frustrating."

Pros: "Even though the flight felt like forever, the cabin crew did such a wonderful job at making us all feel comfortable. The food selection was great and the fact that the staff was approachable was also a great plus. Will definitely fly again using Swiss air. Thank you"

Pros: "Food & beverage, onboard entertainment and beauty product in the bathroom was good."
Cons: "Service was okay and the seats were horribly uncomfortable. Not what I remember from Swiss when I use to fly constantly with them 2 years ago. Also, I was singled out by the crew at the gate and pulled aside. Racially profiling at its finest."

Pros: "Just a comment that the flight is short and I understand that the company does not provide any food except for chicolate"

Pros: "Great customer service."
Cons: "Breakfast was a strawberry yogurt, orange juice and a croissant. Sugar free options ie. Eggs, rye or whole grain bread are a few examples of sugar free breakfast items that could be provided."

Pros: "Attendants were cordial"
Cons: "There was no organized boarding of coach passengers. There was sufficient food provided but overall quality was marginal."

Pros: "the captain was great"
Cons: "our flight attendant was impatient and bossy two days after the flight, my husband had to be taken to the emergency room - diagnosed with pulmonary embolism SWISS MUST DO A WAY BETTER JOB CALLING ATTENTION TO REGULAR EXERCISE ON THE PLANE!!"

Pros: "It was a very short flight. Thankfully very short."
Cons: "I paid extra for extra leg room and there seemed to be no difference in leg room between business class and economy class."

Pros: "The new 777-300 is great. besides the disorganized boarding, everything else was great!"

Pros: "None"
Cons: "Terrible flight had to delay few times , we had to wait inside in the plane for more than 2 hours , they had me to check im my carry on in geneva layover even i had a personla stuff inside and with no lock , rude crew i never even fly with suiss i had toncome back with lugthansa because they had to delay the flight again"

Pros: "The chocolates shaped like soccer balls. The fantastic icecream"

Pros: "Nothing"
Cons: "The most racist and unfriendly and uncivilized people ever."

"Cabin crew in business class seem so rushed. Hurry up and serve food, hurry up and clear trays, hurry up and get things done. It felt frantic but overall it was okay."

Pros: "Efficient flight, crew professional"
Cons: "Food. Very bad. Cold sack meals and basically just the same twice. Not good fir a 11 hr flight."

Pros: "Everything"
Cons: "Sometime complicated to buy tickets, its sending you to other websites! It would be nice to buy everything straight from Kayak"

Pros: "Food was ok"
Cons: "Seats..."

Pros: "Nothing"
Cons: "Nicer personal at check in ,nicer crew,better food."

Pros: "The aircraft is a marvel."
Cons: "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."

Cons: "everything...terrible airline"

Pros: "crew"
Cons: "delayed flight management"

Pros: "yes"
Cons: "nothing"

Pros: "Seats were confortable, new plane, the crew was attentive, food was great."
Cons: "Need to update the movie library, the category with the new movies is probably a year or morw old."

Pros: "So far nothing. Plane from Ukraine was delayed by 2 hours and we missed our connecting flight to Washington DC. Now we have to spend a night in Istanbul and missing the event that we had to attend on Feb 26!"
Cons: "Would be better if flight waited just 15 min to let passengers from delayed flight to get on board"

Pros: "Liked that in this day's of cost cutting by most airlines, Turkish decided to win customers with Quality! Premium liquid soap, cologne and moisturizer in the lavatories, fresh seafood in ordered special meals, friendly service and good entertainment. Thank you! Didn't expect..."

Pros: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Cons: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."

Pros: "Food, clean plane, Nice staff"

Pros: "Everything...the food was delicious, the staff was gracious and always went the extra mile."

Cons: "Flight delayed missed connection lost bag"

Pros: "The bathroom was clean in the beginning of the flight. Speak some English ."
Cons: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."

Pros: "Food excellent,crew are friendly, polite."
Cons: "Nothing"

Pros: "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
Cons: "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."

Pros: "Sleeping accommodations, storage, crew attentiveness in business class was outstanding. 5he business lounge in Istanbul was the best ever. Great airline."

Pros: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Cons: "The difficulty I encountered in discovering and finding my boarding gate in Boston."

Pros: "Friendly and helpful flight attendants, delicious food, great movie selection."

Pros: "On time, hard working staff."
Cons: "The usual dislikes: economy seats, crying babies, body odor of other passengers."

Pros: "didn’t like anything"
Cons: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."

Pros: "Courteous service, onetime arrival,"

Pros: "The best trip! Thk"s! Good luck,T.Airlines!"

Pros: "Food"
Cons: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Pros: "They crew were very pleasant and polite. It was one of best flights I have had."
Cons: "They're wasn't anything I didn't like."

Pros: "It was a short flight. Lemonade"

Cons: "I had to buy a Tukish Visa...spend the night in Istanbul.Screwed up my driver,my Mom had to call and cancel my appointments.I had no clothes,of toiletries....just a nightmare"

Cons: "All was fine."

Pros: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Cons: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"

Pros: "The overall experience was good"
Cons: "The food is not so good."

Pros: "Freebies gifts"
Cons: "Nothing"

Cons: "Food was dried out and tasteless"

Pros: "As above"
Cons: "As above"

Pros: "Early arrival by full 30 minutes--great."
Cons: "Crying babies, but not airline's fault."

Pros: "I used the prime lounge in Istanbul and when it was time to go, I was able to practically walk on the plane without any wait. The seats were comfy and didn't have a ton of legroom but it wasn't bad. The staff we're friendly and helpful. The in-flight entertainment had a pretty impressive selection and had one of the best-designed interfaces I've seen so far (and I've ridden a variety of airlines). Last and most important, the food was hands down the BEST I've had on a plane. Turkish is killing it, they're my new go-to airline!"
Cons: "I really can't complain about anything, even if I try! Maybe the touch screen sensitivity on the entertainment console seemed a little off, but that's just nitpicking"

Pros: "Average good service, food"
Cons: "Entertainment. Poor movie choice, headphones not good"

Pros: "Nice little commuter plane from one destination to another. Nothing particular fancy or negative to say other than a good charter plane to get to your layover for the final flight back home."

Cons: "Not having a jet bridge and having to board a bus to get to the plane."

Pros: "Nothing"
Cons: "Staff was rude, was so bad cannot even use word customer service to describe it"

Pros: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"

Pros: "The flight attendants were pleasant and very attentive. Great meals."
Cons: "Had trouble with the seat leaning back on one of glights"

Cons: "Everything was really good"

Pros: "Food was excellent. Service was awesome."
Cons: "Nothing."

Pros: "Selection of movies and other entertainment options"
Cons: "The distance between seats is pretty small. It was very uncomfortable 11 hours flight for a 6 foot tall individual. On our flight back I called flight attendant several times, however no one came and each time "call attendant" light was turned off remotely."

Pros: "It's been few years that I took Turkish Airline flight, but the service and crew and the aircraft were top notch. It felt like Virgin Atlantics flight and better. I flew with my 3 yo and the stuff kept spoiling him with goodie bags. On the way there (it was overnight flight) I'll give it 5 out of 5 and on the way back - it was a bit cold on the flight, it might be just me, however. The food also seemed better on the way to Turkey; on the way back I found myself hungry more often and the food was not as good (day flight). Excellent, will definitely fly again, just for the service and the experience!!"
Cons: "On the way back - it was a bit cold on the flight, it might be just me, however. On the way back I found myself hungry more often and the food was not as good (day flight)."

Cons: "Leg space a nighrmare!! Was uncomfortable for all the 13 hrs of the flight. Terrible experience"

Pros: "It was a 12 or 13 hour flight and except for sitting too much we were never uncomfortable. The service level made me think we were back in the 80's. Hot towels, attentive service, tons of food and free drinks. There was actually one meal that we would have eaten even if it wasn't on a plane. They gave out full size blankets and pretty fluffy pillows. (I bring our own anymore, because you never know if you will get one on most airlines, and if you do they're usually useless). Their entertainment system was amazing. We caught up on all the recently released movies that we've wanted to see for FREE! If only Netflix had this quality of movie offerings. They had fresh flowers in the huge bathrooms. It's that type of attention to detail you just really don't see anymore."
Cons: "Can't think of a thing that could actually be changed."

"Ridiculous unnecessary "extra security" checks at the gate before boarding. With mostly everyone vaccinated and everyone tested, requirement to keep the face covering on between taking the bites seemed a little excessive. Seat assignment - flying with my daughter were assigned seats at opposite sides of the plane, when asked for change was told that there were no 2 seats available together which proved to be not true when after boarding was complete."

Pros: "Crew could have been a little more friendly. Seating was great"
Cons: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"

Cons: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"

Cons: "I was charged $65.00 for checked luggage; my layover was only 50 minuets and had to rush...last person to board."

Cons: "More space on economy for long flights."

Pros: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Cons: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."

Pros: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Cons: "Paying more attention to bags transportation between plains"

Cons: "Супер"

Pros: "Crew is phenomenal! Food was good. Comfortable overall"

Cons: "Thanks Lufthansa for amazing service!"

Pros: "Crew! They super attentive"
Cons: "A bit more legroom and seat size."

Pros: "Never seen such a large streaming movie library. Never seen live stream at seat from cameras (3) outside the plane."
Cons: "It was not clear this was a no-checked-baggage flight, seeing as I specifically searched with flights with luggage. I chose Lufthansa's flight counting on the fact that international flights always allow one checked bag. I had to pay on that way here. I"ll have to pay on the way home."

Pros: "The problem was with the booking, cancelled flights- under stable- but nobody willing to make it right. Flights still screwed up"
Cons: "Give some customer service to your paying customers. Don't make a bad situation worse. Practice a can do attitude. Very disappointed in customer service. Not the flight itself."

Cons: "Food need be much better"

Pros: "Leg room, comfortable seats, staff great"
Cons: "Nothing"

Pros: "On board crew was friendly and helpful"
Cons: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer."

Pros: "Very friendly and professional crew"
Cons: "Outdated entertainment system on the plane"

Cons: "Seats in row 56 are too tight."

Pros: "Everything was dood"
Cons: "No complains"

Pros: "Everything that happened during the flight was fine. The service, the flight itself, and the landing – which was excellent."
Cons: "On the ground, neither the staff nor the signage made it clear exactly where to check in. I was sent to the Lufthansa counter, which didn’t open until 11:30, when I should have gone to the United counter. An hour of my time was wasted, which almost resulted in my missing the one-hour before take-off check-in deadline. The only reason I didn’t miss the deadline was because the flight was late taking off."

Cons: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Pros: "Nothing. It was ok at best which is fine on a good day."
Cons: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Cons: ":)"

Pros: "Clean aircraft, very friendly crew, good food, overall great trip."

Pros: "The price was fair and updated information on flights were sent to my phone."

Pros: "Everything was good! I didn’t have any problems with that flight!!!"

Pros: "On time"

Pros: "Not go your a day off"
Cons: "Your programmers don't know what they're doing"

Pros: "Firstly, the food was great!"

Pros: "Nice service. Fast boarding. Smooth fly. Many thanks"
Cons: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."

Cons: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Pros: "Fast boarding, friendly crew"

Pros: "Everything!! Flight was great!!"

Pros: "I was upgraded after all the pressure from thehurrricane this was the icing on the cake"

Pros: "Not much"
Cons: "Entertainment system wasn't working. 11 hour flight. Boring. No seat change available. No reading light, as light controlled by entertainment system. Seats in front of toilet cluster lit up every time door was opened. Crew were slow to react. Wasn't a priority. Ruined the excellent first leg of had from Philadelphia to Frankfurt. Do they run inferior planes to South Africa compared to USA?"

Pros: "Ewerything"

Cons: "The seats were uncomfortable."

Cons: "We were late, had to run through the airport just to catch our next flight"

Pros: "Excellent"

Pros: "All great"

Pros: "Service"

Pros: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Pros: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Pros: "All the staff was very friendly and helpful."
Cons: "Terrible leg room."

Pros: "as usual flight itself was okay"
Cons: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Pros: "Friendly crew"
Cons: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Pros: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Cons: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."

Pros: "Everything was pretty good. Except for the seats."
Cons: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Pros: "Nice plane"
Cons: "Baggage claim was extremely slow the ruturn to dulles"

Pros: "on time departure"
Cons: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"

Pros: "fast and friendly checkin, fast boarding, easy transmit"
Cons: "food"

Pros: "Everything"

Pros: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."

Cons: "Seat spacing is small, to the point that it's impossible to remain in the seat few hours without physical pain in your body"

Pros: "Awful airline. Will never get tickets through you again."
Cons: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."

Pros: "Entertainment"
Cons: "Small space in middle seat"

Pros: "Lufthansa crew very professional"
Cons: "More upgrade to be available"

Cons: "Seats very hard and uncomfortable in economy"

Cons: "Inside the plane everything was great and the floght atendants were very nice, however in check in I was teated very poorly"

Pros: "Seat ok typical. Non busy flight lots of room"
Cons: "Food was poor"

Pros: "Efficient timely."

Pros: "Very nice staff on board and timely departure"
Cons: "Cold during the flight"

Pros: "Efficient boarding, friendly crew, easy flight, on time arrival"

Pros: "The staff was very friendly and professional Even got some sleep, not easy on economy seats but on this flight they were actually good."
Cons: "The other travelers were loud rude and didn't listen to instructions. Also clapping loudly upon landing and it's very annoying. Parents don't take responsibility for their children."

Pros: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition. No food or entertainment on short flight to rate."

Pros: "Medical help"

Pros: "Nothing, we never got to go on our flight to Vienna. The only good thing is the manager, Servando, found us an alternative route after some delay. Even then, we had to haggle and really fight for fair treatment for a mistake that was 100% the airline's fault."
Cons: "Our seats were involuntarily given away by the airport staff. We were never notified until we were scanning our tickets to board in. At that time, we had already checked in and received our boarding passes, as well as checking in 3 bags while we were traveling with a large group. There was no way we wanted to volunteer our seats, especially since we had a transfer flight to catch. We clearly stated we did NOT want to volunteer our seats at the ticket counter. No staff notified us until we were about to get on the plane to board. The flight supervisor was very rude and unprofessional, offering us no alternative solutions. I was really disappointed with such a grievous mistake by the airline, and I would not recommend flying Austrian Airlines unless it was absolutely the only airline available. They need to fix their processes for authorizing when they volunteer a passenger's seat. This caused our group a lot of stress and almost became a logistical nightmare."

Pros: "We had a very tight connection but there was no problem. With only 30 minutes between arrival and departure our checked bags still made the flight."
Cons: "Poor announcements"

Pros: "Crew only offered water once during the whole night flight. The entertainment programs regarding games was very restricted, both in terms of game offers as well as operation / handling"

Pros: "The check in crew were great. They checked my overweight carry on with no problem for free Free alcohol"
Cons: "The food was not edible"

Cons: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Pros: "The flight was comfortable and very timely."
Cons: "Very little leg room."

Pros: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Cons: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Pros: "That it is over"
Cons: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."

Pros: "Boarding process quick and on time."
Cons: "no entertainment to rate."

Pros: "Very organized airline. Friendly staff."

Pros: "Smooth strait flight, friendly polite crew"

Pros: "Seats were comfortable Bathrooms clean"
Cons: "Crew wasn't very helpful and didn't ensure my stroller was delivered at the aircraft exit Had trouble closing my suitcase into the overhead compartment and called for assistance, to which i got reprimanded for opening it in the first place Requested coffee because i couldn't get it myself, being with a sleeping toddler, to which i got a horrible answer: the flight attendant told me i had to get it myself in the kitchenette"

Pros: "People at the desk didn't know or don't wanna say much why we have no plane"
Cons: "I arrived at Vienna on time but to Skopje we had no plans and we hade to wait till 13:40 to board"

Pros: "Everything was going to at"
Cons: "Nothing"

Pros: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."

Pros: "Well, at least they didn't overbook it like the horror the connector to LAX was"
Cons: "Waited longer to start boarding the plane than the flight took. There are 2 gates in Lugano "airport" and no plane or flight at the other gate. Shouldn't be this difficult. The inflight crew was nice and attentive for the little time we saw them but the ground crew never ev n bothered to make an announcement. Just had us sitting there like a heard of cattle."

Cons: "Food I think getting worse."

Pros: "All was great"
Cons: "except we could not do an online check-in"

Pros: "I like that flight boarding was quick and in time.it was a short flight My name is Hispary."

Pros: "This isn't really the flight, but see below for lack of personnel at Vienna airport to help locate gates after our flight arrived very delayed. I was running with a cane, and getting very upset when an airport employee with a cart asked if he could help. He took me to the gate I thought was for my flight, but it was for a DIFFERENT flight to Zurich. He calmed me down and drove me to the correct gate, talking the agent there to make sure it was the right one before he left me there. I wish I had time to get his name because he was very kind and helpful and I don't know what I would have done without him - wouldn't have made the flight, that's for sure. (He was in vicinity of gates F 3 - 13 on Sunday June 11 approximately 5:15 - 5:30pm Vienna time, if anyone wants to know)"
Cons: "Our flight was delayed almost one hour. Even though I had only one hour between flights, I was told (in Split) that all flights would be delayed, so no worries. On the plane, they gave information for some flights; for the rest of us they just said, go to your gate (for connecting flight) as quickly as possible. Flight landed at 5:05pm. When I walked out of plane (I was using a cane; recovering from broken ankle so have some trouble walking distances), there was no board with flight info, just immigration. Finally I saw a flight board, and had 10-15 minutes walk still. Also, signage wasn't great. I called after an Austrian Airline flight attendant who was also leaving, but she never heard me. Finally I found the right direction, still had security to go through. I was running with the cane (not good for my ankle). Essentially there was no help. Until a man driiving one of those carts helped me - I write about him above in what I liked about the flight."

Pros: "The flight attendants were beautiful"

Pros: "It was fast and comfortable"
Cons: "---"

Pros: "On time, comfortable flight"

Cons: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Cons: "small planes, no screens, no enertaminet. the flight was delayed in like two hors, some of crew members became too nevous."

Pros: "Choice of movies Pillow plus blanket Snack-1/2 sandwich plus caramel mousse"
Cons: "I wasn't able to check in online therefor i got terrible seat. The guy next to me was very tall and big and he was stuck on me due to not enough space. I was extremly uncomfortable because he was rude when i asked him to let me out. I asked if i can change seats but the plane was full. I didn't get any sleep either. Extremly tiring and turbulent 10 hour flight."

Cons: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."

Pros: "All"
Cons: "0"

Pros: "best blanket in any business class. should be sold on line."

Pros: "best blanket any business class."

Cons: "I can't believe they charge extra to reserve a seat. Just charge an honest flight."

Pros: "Flight was on time, stewardesses were kind and helpful, food was good, entertainment selections great, plenty of legroom for 6'1"/ 185cm."
Cons: "smallish baggage storage"

Cons: "Delayed boarding"

Cons: "The seats were uncomfortable when reclined. My legs felt awkward without support"

Read more about Emirates
COVID-19 information

Safety measures for airlines flying from Kiev to South Africa

Airlines flying from Kiev have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Kiev

Mandatory masks

Masks required on board, masks provided on flights from Kiev

Social distancing seating

Middle seats unavailable to book on flights from Kiev

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Kiev

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