Similar to Hyd->Dubai this too was worst airlines. Bad seats, bad seating arrangement which created lot of confusion since family member were not given seat together. However most of them changed the seat and got with the family. Cheap tactics by Emirates.
We loved flying with Emirates in business class, the staff were fabulous, going above & beyond
Emirates First Class is always a treat with Caviar and service is always personalised.
First time and very memorable, the finest flying experience ive ever had
no problem with Emirates it was the underpricer subcontractor Who was ridiculous
It was great, a little more leg room would have been better particularly since we were in premium economy
Boarding, seats, entertainment and service were all great. The food was great except for the fact that there were too many sweet items.
Boarding, seats, entertainment and service were all great. Food was great except for the fact that there were too many sweet items.
Very bad groud crew taking bags less than 7kg Bad food Old plane
everything was great. I don't use on-board entertainment at all (I just read or sleep), but I appreciate that I couldn't hear anyone else's!
Lounge a access was excellent as was the attentiveness and service from the crew as always. The food and drink supplied were of good quality. The entertainment system had a good selection and I liked the mapping system supplied. However the screen wild have been bigger and the operation a little smoother to navigate. The seats were barely comfortable, but adequate.
Crew and service excellent. 2 hour delay for takeoff. SQ app showed flight on time.
Headwind delayed our flight which wasn’t the airlines fault
The food wasn’t good at all. I skipped meals .
We were not given option for meals since they ran out of the other option but good thing the remaining options tasted great.
Both the staff at check-in counter and on board were pleasant and helpful. My chicken and mashed potato was good, sauce was tasty, but the zucchini, carrot n other accompanying vegetables were over-cooked a little. (I understand the meal has to be prepared earlier). Yet I would fly on Singapore Airlines again and recommend it to family and friends.
Horrendous. We upgraded and they took the money but cancelled one of our tickets. The recline action didn’t work on the seats for the flight from Singapore to London, pre booked meals but they seemed to have disappeared as well.. Phone customer service was horrendous. Took 5 phone calls and no fix. Craig at the airport was the only one who seemed to be able to get the ticket back.
The seat in economy class and legroom in Singapore airline are narrower than Korean airlines! I don’t have that comforting feeling flying with Singapore air as in the past!
Loved the airline with the exception of their carry on limitations. They enforce a strict 7 kilo limit for carry on baggage which is ridiculous. We traveled from SFO to SIN with carry on with no difficulty yet when we checked in Delhi they forced us to check the carry on bags. The weight of our carry on bags were 11 and 12 kilos and while they exceeded the limitations set by Singapore Airlines they were well under weight limitations set by may other carriers. Interestingly my wife and I were each allowed two 22 KG bags to check in addition to the 7 kg carry on for a total weight of 102 KG's. Our total weight with the one bag we planned to check and our two carry ons was 46 kgs.
Crew and service was excellent, but passengers should be offered a welcome drink before take off which did not happen. Food was very good. Unfortunately the lie-flat bed in business class was one of the most uncomfortable I have experienced. The configuration forces you to sleep with your legs at an angle instead of in a straight line, plus there is very little padding on the bed so it wasn't possible to sleep for more than 2-3 hours on an 18 hour flight. For what the airlines charges for a business class ticket their hard product leaves a lot to be desired.
Terrible experience resolving missed connection after flight was delayed. 3 hour queue at transit desk, not enough staff, no organisation, worst ever flying experience.
The Achilles heel of the experience with Qatar Airways is the Doha Airport, especially for travellers arriving into Doha and not transiting. This airport suffers from being ambitiously big and the immigration into Qatar being overly time taking. At the end of my particular flight in which my travel was ending in Doha, the plane parked at a very remote terminal, from where it took me 30 minutes to arrive just at the immigration counter, with fast paced walking and the time on a train inside the airport. Then, at the immigration counter it takes up to a minute or more to process each tourist visitor,due to time taking face and finger scanning processes and langugage barriers if there are questions or information to be exchanged verbally with the officers. If several planes have landed at the same time, it is not unusual that one has to wait 45 to 60 minutes in the immigration queue. In short, the frustration of arriving at Doha takes away all positive vibe of the airline, as the airline and the airport are heavily intertwined and are marketed together.
This trip was the most comfortable one I have ever experienced, the team was excellent and very helpful. I am so glad I picked Qatar Airways.
They didn't board by zones and it was a free for all. The 16 hour flight was the most excruciating experience of my life and the seats were TINY... with no leg space and my feet were swollen immediately. The food was so bad it was inedible.
Overall good. Food choice in business class is a concern as same dishes on every flight for months. Crew is great and seats on this sector were fine . They need to have more variety in dining
There was not enough food for everybody. Some dishes were missing.
Boston to Doha was great but Doha to Dhaka was the worst experience.
There was frequent beverage ,meal and snack service. The crew was very hospitable and professional.
The rows of seats in economy class are seriously close to one another making eating and resting just about impossible - there is hardly any legroom. Anyone larger than average size would have an incredibly uncomfortable flight. I had to basically share my seat with the lady passenger next to me as she was too big to fit into her allotted seat.
Overall experience was OK. Seats were truly uncomfortable for such a long flight. Food quality was mediocre at best. The staff was great though!
second leg was more comfortable. Customer service in Abu Dhabi is okay.
Etihad seems to have a very strict luggage enforcement. I am a very light passenger compared to other passengers which are mainly heavier. I do not understood why airlines enforce the weight restriction so strictly. I was overweight luggage of 1.5kg, but am probably 10+kg lighter than the average passenger. Other airlines are far more accommodating. Poor customer service as far as I am concerned. If weight is such an important issue to an airline they should charge passengers by total amount of body weight plus luggage. To me just ridiculous.
Horrible. After paying for seats, I was cramped, my daughters legs kept hitting the seat in front, I had no overhead bin space and no help from stewards on board, the food was served cold, when asked for snacks was told to wait and never received any, the flight was cold with no temperature controls. Entertainment was outdated. I booked this through partnership with American Airlines but will avoid in the future.
Took a long time for boarding. The flight was comfortable.
we were delayed from Athens to Abu Dhabi by an hour and a half, so I had trouble connecting the flight from there to Bali. It could have been done had they waited even 15 mins. There was another lady who was in the same boat. By the time we were half way across the terminal, they have actually already issued different flights for us to go Jakarta then to Bali. Not to mention the inconvenience of waiting over 4 hrs at the airport and the subsequent inconvenience, we did not arrive to Bali till after 800pm the next day, which means I paid for the hotel for nothing when I could have been there before noon the next day! There was little explanation. It was just as well I needed some assistance getting around, otherwise the 2 of us would have been completely lost! Not going to fly with them again!
Boarding was efficient, had to check in cabin luggage. Seats were narrow, food was more in quantity, received cabin luggage on the luggage belt which was fine.
Boarding catastrophic let alone have to claimb the plain rather than using jetway. 5.5 hr delay leaving had to do stop in Lgw for a new crew which further compounded the delay. Connecting flight would not wait and had to pend a night in a hotel. Curiously my seat would not go full flat.
Good. The food was very bad. Except for the chicken rice, rest of the dish went to trash.
The flight was delayed which cause me to miss my connecting flight in AbuDhsbi airport.
Long way to improve. Toilets not working. Bad handling when flight was canceled
POSITIVES The hostesses were mostly pleasant, NEGATIVES The full flight wifi was horrible, hardly able to use it. My charger port was not working which made me use my neighbour's port which resulted in an accident which ruined her flight. During dinner, meat ran out when the cart got to us forcing us to eat vegetarian which was not great. We watched everyone around us eating meat. My wifi did not transfer to the second leg of my trip as they promised as they changed the plane. I was thrown off the window seat I booked for the 2nd leg of my journey as they changed planes, all done at my expense. This was not a cheap flight ($2600) which i hurriedly had to book to attend my mother's funeral who passed away suddenly. I was honestly disappointed with the whole saga as I heard Ethiopian Airlines was one of Africa's best.
The food was terrible and the seating was uncomfortable, but the airline did a great thing letting us board in Abbis Ababa on our connecting flight after our original flight was very delayed.
Checking in wasn't organized, too many so-called diplomats were jumping line while everyone was waiting in line. They should have their own line not to impede on other passengers that was also waiting to be served. We all paid money and there should be no discrimination because everyone's money should have the same value diplomat or not! If they want to give diplomats some special treatment then let them create their own check in desk and not treat other passengers some that are (elderly, some with children, pregnant women) making them stand longer in line than necessary just because people are jumping line 😡
It was an old aircraft, stiff seats almost wooden chairs with thin cushions. Food was ok.
Traveling with Ethiopian is always a good experience. I also enjoy the stay at skylight hotel in Addis
The flight is packed and it feels like the space per individual has gotten smaller. Excruciating for a 14hr flight.
Were not told that carryon laggage has to be only 12 kgs but my bag was heavier asked to pay an additional $550.00. I could have upgraded to a bussiness class for that price and no one at the gate to upgrade but able to take money for the extra weight. I felt like this was a setup scam.
Forgotten Suite inside of the top compartment but went back to ask and they didn’t leave at the lost and found place. Also the checking in was so horrible. I had multi city and one of the passenger saint have visa go go go Dubai. The Ethiopian airlines never had information about requirement for US permanent resident so couldn’t go to Dubai. And when coming back to US we were told we can not use our Addis to Washington ticket and they forced us to get new ticket. Very horrible experience.
I had a comfortable seat that makes my trip wonderful. I appreciate the Ethiopia crew, they were very helpful
i send you separate claim of what happens ,I buy ticketed from you and you said that it is confirmed and shall send the ticket in 24 hrs but you did not send and when we go to Ethiopian air line counter they say it is pending and we dont know why ,and we forced to buy another ticket ,and this all because Ethiopian air lines canceled the return flight from Adi Ababa to Amman, please note that we buy all the tickets through your app and hold you responsible for all loss and discomfort.
