Daily cleaning, installation of cabin HEPA filters on flights from Johannesburg to Mexico City Federal District
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 25h 50m
The cheapest ticket to Mexico City Federal District from Johannesburg OR Tambo found in the last 72 hours was R10 122 one-way, and R14 638 round-trip. The most popular route is from Johannesburg OR Tambo to Mexico City Benito Juarez, and the cheapest round-trip airline ticket found on this route in the last 72 hours was R9 798.
Most visitors from Johannesburg can enter Mexico City Federal District without restrictions.
Read more about travel restrictions for Mexico City Federal District
Visitors from Johannesburg are not required to quarantine after entering Mexico City Federal District.
Visitors from Johannesburg are not required to present a negative COVID-19 PCR test or antigen result upon entering Mexico City Federal District.
Health Declaration Form
Completed form should be presented upon arrival
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "The food was very nice. The IFE was very nice as well. The seats were comfortable."
Cons: "The was a lot of profanity used by the attendants that was not necessary. Secondly I reserved a front row seat in online check in, but it did not allow put mean in that seat. Which if they were full would be understandable, but every single one was empty."
Cons: "Food on the menu was not available. Some of us did not get lunch and were being offered bread. Some flight attendants were impatient with pax and unwilling to help especially with regards to Wifi on board , others were impolite"
Pros: "generally good overall for a 14 hour long flight"
Cons: "legroom could always be better for me......but this was similar to most other airlines"
Pros: "Crew, interior, seats"
Cons: "Food was average. Service could be better. For example, my wife and I never got our food at the same time or close enough. We had to ask for food or drinks. They should regularly ask if we need something. Empty water bottles (up to 3) were sitting on my table for hours till we landed."
Pros: "The crew was nice, and there was sufficient overhead space for my bag."
Cons: "I've flown hundreds of times, and this was the most most unpleasant flight I've ever taken. My seat didn't recline, the entertainment console was not working properly, and I had almost no legroom due to the design of the seat. The temperature was unbearably hot. And I didn't get my special meal."
Pros: "The seat was not up to the usual Emirates business class standard. The lights were never completely dimmed."
Pros: "crew was good but seat was too narrow, and there are too many little kids near us."
Cons: "do limit the number of passengers with little children and don't put senior citizens near them."
Pros: "General flight was good. Loved the food."
Cons: "Beeing more than an hour delayed"
Pros: "Everything was nice.."
Pros: "The food and service was great."
Cons: "Boarding for priority was a bit slow."
Pros: "Crew and entertainment"
Cons: "Food and legroom"
Pros: "Emirates really knows how to treat customers"
Cons: "Flight was long"
Pros: "The legroom"
Cons: "The food was fine but was too late so my son felt as sleep before that."
Pros: "Good service by Emirates"
Pros: "The travel kits are much nicer now, appreciated the mattress"
Cons: "The boarding process in ORT was a horrible fail. they didn't announce the boarding of first/business and by the time I arrived at my seat there was almost no overhead room left because people from economy put there bags in the business area. The bathroom was definitely not cleaned enough, I went twice where the floor was soaked, the seat was wet and the sink full of toothpaste. I understand that every passenger should be responsible enough to clean up after themselves, but it was not an enjoyable experience. The crew was friendly enough, but it didnt feel like the personalized service experience that is usually the case (where they introduce themselves, explain the do not disturb sticker etc). Also I think there was something wrong with my seat because it didnt "lay flat" all the way."
Pros: "Upgrade to Business class"
Pros: "I love the positive and can-do attitude of your crew"
Cons: "A 4 year old banging on the back of my seat"
Pros: "A380 flight was very comfortable, with adequate leg room. A great feature for long haul flights. Good food and a very good entertainment system"
Cons: "Good was served late, in both legs. Flight departs at 7 pm but diiner was served after 10 (midnight Dubai time) Which meant our sleep was disturbed and when breakfast was served we had a full stomach."
Cons: "Did not happen. Flight was purchased fraudulently and fortunately was caught by Emirates and Amex. Please REMOVE all my contact information from your website"
Pros: "excellent staff and friendly flight attendant."
Cons: "i wish next time the flight will includes a hotel for the over night stay. I had to sleep on the seats at the airport."
Pros: "Staff were friendly and helpful. ICE entertainment onboard offered a wide veriety to choose from"
Cons: "The food was average"
Pros: "Good service"
Pros: "We are arived safe"
Cons: "The attitude of the crew it was very good and the comportment very nice"
Pros: "We will highly recommend to use this airline. We will try again to flight to any city that we know they will have connections . Is worth it to plan to stay a few days in Dubai. Is a great city , unique, different."
Pros: "Flight was quiet and very well organized"
Cons: "I normally choose vegetarian on all my flights, but emirates only has a strictly vegetarian option. Which means vegan - food was not good at all. Sometimes too spicy to even try to eat. I asked to replace my meal on occasion and took the continental breakfast which was great."
Pros: "the food was wonderful, the economy seats were comfy, and the service was superb. I really liked being able to watch movies and listen to music w/o a charge."
Pros: "The great content in the entertainment system and the wifi. Bed was comfortable and the service was fantastic. I also really enjoyed the bar in the upper deck. The A380 is a wonderful machine!"
Pros: "I say that everything was good but overall "excellent" because it is hard to fly for hours upon hours and say that it was excellent. All considered, it was good while Emirates (compared to other carriers) is excellent. These huge airplanes are amazing!"
Cons: "Flying for hours upon hours but nobody can do anything about that. Africa has a routine, including this flight, of filling the cabin full of chemicals - for insects? Prepare to cover your head and face!"
Pros: "The comfortable seats, the entertainment system, the food, the attention given by the flight attendants. A great airline!"
Cons: "The length of the flight, but that's unavoidable."
Pros: "Space and the fact that everything worked. Food was excellant."
Cons: "I always like Emirates."
Pros: "leg room"
Cons: "the touch screen system was poor, limited movie choices, food taste, poor crew members etc"
Cons: "Very bad change process, through vyaname It was impossible to change the flight although it was 5 days earlier And wr missed the flight"
Pros: "OK flight"
Pros: "Efficient, clean, friendly"
Cons: "None comes to mind"
Pros: "Entertainment Food Friendly Flight Crews"
Cons: "Had to rush to the next flight in Dubai."
Pros: "The crew were excellent. Very helpful and professional."
Cons: "All good!"
Pros: "Food and Entertainment beat Delta hands down."
Cons: "Unfortunately packed into a row with a lot of big guys"
Pros: "All was great ! Hope i'll be able to try the business class one day !"
Pros: "It was just ok overall."
Cons: "The first flight was late by over an hour and nobody could tell us why. They also serve food once and you don't get a snack or anything--you don't even see the attendants--for another 10 hours. Then they serve breakfast close to an hour before landing. The crew is constantly telling you to sit as if you weren't allowed to use the toilet at all when the seatbelt sign is on--and it's on the whole time. So you have to be asking permission to use the toilet when you are right next to the toilet door and about to go in because they don't allow you to use it. That's not healthy for someone to hold it."
Pros: "I will only fly Emirates when available to my destination from now on."
Pros: "I liked the boarding and most the crew was excellent"
Cons: "I specified ovo Lacto vegetarian because I eat cheese and diary. I got a stale and very small bread role with strawberry jam, wilted fruit and margarine for the breakfast meal. The non vegetarians got a full plate of croissant, cheese, fruit and jams. When I asked for butter I got no response. I asked three times before I could get some butter as I do not eat margarine. Lunch was wilted and slimy lettuce and tired fruit for dessert. The main meal itself was delicious but I was hungry the whole flight due to the small helping.. Another small but slightly fresher role and margarine again. Next to the non vegetarian meal there was less than half the food. It was very disappointing."
Pros: "Movies and internet"
Cons: "Took too long for food service. We were in middle two seats and my partner was feed and finished before I even got my food. They should go down each side at same time."
Pros: "Crew attitude and helpfulness. Food and beverage."
Cons: "Boarding procedures. Inadequate bathrooms for passenger numbers. Seat width. No economy plus seating."
Pros: "The wrap-around head rests help with sleeping. The good size blanket was comfortable and kept me warm. I really liked the bigger entertainment screen and excellent choice of movies and TV programs. I've never had 'Homes International' and 'Don't tell the Bride' on any flights, which are favorites of mine and are very popular.. I fly on 16 flights/year domestic and international. The flight attendants were very pleasant and helpful."
Cons: "It was a bit too cold. I was in row 50 on the aisle. I am vegetarian so was pleasantly surprised with the fish curry being on the menu, but couldn't see or taste the fish. A bit disappointing."
Pros: "Both flights were amazing the service in both were excellent including crews too"
Cons: "Is from Jhb to Dubai were not Cartered for our foot socks had to were shoes to keep warm regards the long flight, and cover our eyes too ,but every thing was the best regards that only"
Pros: "Flight was not full Enough space to sleep"
Pros: "Not one thing about my experience."
Cons: "The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!"
Pros: "Staff was very friendly and loved the food."
Cons: "For economy class, nothing."
Pros: "Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago"
Cons: "2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich."
Pros: "The crew was really great and helpful"
Cons: "Only thing that could have been better was ginger ale."
Cons: "No kiosk at airport. Even tho you have a etickst they make you print one. Which means a huge line. Whats the point"
Cons: "On time"
Cons: "Screens need update, mis functions on equipment"
Cons: "The service could have been so much better. Food was not offered according to seating arrangements and so meal choices were not enough"
Pros: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Pros: "Crew was attentive and overall I enjoyed the flight"
Cons: "Food could have been better"
Pros: "Food / movies"
Cons: "Comfort/ staff"
Pros: "Food/ staff/access to TV/movies etc!"
Pros: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Cons: "A slight delay"
Pros: "The business class ground crew proposed to check in our hand baggage and were very helpful. (We were in economy class) It was my birthday and i was very touched to receive a spontaneously made card and some chocolate truffles and a smile from the flight crew."
Cons: "I think the choice of films could be improved."
Pros: "Left on time. Quick flight."
Pros: "The entire process from boarding in Chicago until arrival in Athens was very smooth."
Cons: "We didn't fly to Zurich. Instead, we flew from Berlin to Frankfurt to San Francisco to San Diego. Although the alternate airlines did a fine job and we had nice flights thanks to them, we only found out about the change when we arrived at the airport and it caused us multiple inconveniences throughout the day. Our flight from Berlin to Zurich was scheduled to board at 9am, so we left our accommodations at 6:30am so we could arrive at the airport around 7am. It was a rushed, hectic morning and we stayed up late preparing for it the best we could. When we arrived and found out our flight was canceled, we learned our new flight wouldn't board until 11am. So we rushed for no reason and had to spend a considerable amount of extra time at the airport that we could have spent enjoying coffee one last time at a local cafe or something. We planned to fly straight from Zurich to San Diego so we could participate in an interview for our Global entry application (which you can only do when arriving in the US from an international flight). Because we had a brief layover in San Francisco instead, we had no time for this and were unable to do the interview when we arrived in San Diego because it was a domestic flight. The change also caused issues with our luggage. We're not used to checking bags when we fly OR flying internationally with layovers in the US, so we asked the agent at the Swiss desk in Berlin how it would would with both of those aspects in our travel with the itinerary changes. The agent told us our luggage would follow us all the way to San Diego and we didn't have to worry about it. However, we learned once we got to San Diego that our bags were left in San Francisco because apparently we were supposed to pick them up and recheck them, but we had no idea. It was a huge bummer and we wish we would have had more control over our itinerary that day. People book certain flights for certain reasons and need to have a say when their flights need to change."
Pros: "The food was quite good and the crew was perfectly friendly. The entertainment choices were useful on such a long flight."
Cons: "It was extremely warm on the flight; consequently, I was unable to sleep. This was my second overly warm Swiss Air flight. After numerous complaints on the first flight, the temperature was lowered, but the second flight remained warm."
Cons: "You need more time to make the connection in Zurich from domestic to international.....very rushed to do in less than one hour...."
Pros: "All good with this 1:20 min flight."
Cons: "Everything was good. Seats much better and bigger comparing with international flight what should have been opposite - on longer flight - more comfortable seats than for the five times shorter flight."
Pros: "Excellent Service. Excellent food."
Pros: "Service was great with staff being very professional Flights were on time and entertainment selections were good."
Pros: "Very well organized company beginning with the website, check in, boarding and the flight."
Pros: "Crew was great. Flight kept time. Safe trip. Thank you."
Cons: "Entertainment failed on both my seat and the lady next to me. On top of that they secrectly charged $10 extra on my card after my flight! I already got the ticket and paid extra luggage- what is the extra charge for?? The lady at extra luggage tried to overcharge me as well! Had to refer her to your website! I need this excess charges reversed. I demand an explanation!"
Pros: "Flight crew were courteous and efficient."
Pros: "Overall good"
Pros: "Legroom is too little"
Pros: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Cons: "No complaints"
Cons: "Seats too small. Staff not friendly"
Pros: "Nothing really"
Cons: "Seats, food , entertainment."
Pros: "See above. Zurich is a very easy airport and even though our layover was short we never felt rushed or stressed."
Pros: "Staff & service were super nice & friendly. In this day & age that airline travel is getting really hectic, it was a breath of fresh air to see friendly & dedicated staff who clearly enjoy what they are doing."
Cons: "Can't think of anything"
Pros: "Food wag good, plane comfortable"
Cons: "Transfer at Zurich"
Cons: "No announcement regarding delay. No boarding announcement. Very uncomfortable, older business seats. Actually had a sore back after the flight. Couldn't get comfortable. Travelling companion had the same experience. Small screen."
Pros: "Actually being able to breathe on this trip, as opposed to the first trip on your horrible planes."
Cons: "Being FORCED to spend extra money simply to be able to reserve the last row of two seats, in the faint hope of being able to achieve some level of comfort which was unattainable on the first flight. Having only two seats in our row and the one in front of us made the flight tolerable, but also enhanced the ludicrous ineptitude of the previous flight, wherein we were treated like so much livestock in a train car, heading for slaughter. I will never, NEVER, fly Swiss Air again."
Pros: "Crew were organized and pleasent. Lots of food."
Cons: "Seats in economy are tight."
Pros: "gluten free option included gluten free bread, but meal itself was quite bland."
Cons: "in-flight entertainment screen for my and my husband's seats were not working. we complained to the flight attendant who said that they would reset the system, but they never did."
Pros: "Very comfortable seats for coach, good service."
Pros: "The food was good and I enjoyed the Swiss chocolates."
Cons: "The Seats were real cramped and the entertainment system was outdated"
Pros: "The staff was courteous and pleasant"
Cons: "The exit seats were extremely cold, I had to put on my jacket gloves hat and ablanket Didn't eat dinner, breakfast was all sweet things"
Pros: "My wife got travel sickness and the crew was very very nice to help her out by offering her a place to lie down and other offerings"
Cons: "The lack of food choices. Even if you must buy them tgere should be choices"
Pros: "Easy and comfortable. Service was good and with a smile. The planes were clean and arrived on time for my connection."
Cons: "The WC was so small I could barely even stand in it."
Cons: "They lost my bag and after 24 hours, still no word on whether it's been located."
Cons: "Not enough room for my knees"
Pros: "The snacks were very nice on board. Also, the crew was very patient and helpful!"
Pros: "First time flying with swiss air, loved everything about this airline!!"
Cons: "Professionalism, outstanding service, no problems, no stress, no issues, flawless!!!!!"
Pros: "Swiss just takes care of you from beginning to the end. All done in a nice and non-intrusive manner."
"Everything was outstanding"
Pros: "Entertainment was great!"
Cons: "The check-in was stressful and congested."
Pros: "Good service. Great price."
Pros: "The customer service, the seats were comfortable and the food was great"
Cons: "Food is not great and the flight was delayed by an hour"
Cons: "Rude crew.. i am elite plus ..i can only imagine how they treat people with no status"
Pros: "Care from the crew and consideration"
Pros: "Modern plane with wider than normal economy seats. Wide screens with a variety of new movies. Food was good. It’s still airplane food but it’s good. Easy process after all with booking m, checking in, onboarding etc"
Pros: "flight departed Jhb on time and arrived in Istanbul a few mins earlier than scheduled"
Cons: "1.cabin temperature varied from cold to very warm 2.I asked the cabin crew for a blanket but they forgot about it 3.I ordered a whisky with ice - was given half a tot with 2 small blocks of ice 4.only one person was serving drinks and food on my aisle so it was very slow service (other aisle had 2 crew serving)"
Pros: "The staff is very friendly and helpful"
Cons: "Everything was good"
Pros: "No complaints about the plane, staff etc and its probably no worse than any other airline"
Cons: "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"
Pros: "I'm 6 ft 2. Legspace was adequate, and no silly boxes under the seats like other airlines that obstruct your feet. Great entertainment systems - modern, good selection. Food and staff excellent."
Cons: "Their online checkin systems could operate a bit more smoothly. At one point, I had to go in in person, because the online checkin site had an already past flight from their codeshare partner SAS showing up as the next flight, and I couldn't perform online checkin as a result."
Cons: "Lost my baggage, refused to give another ticket when getting to Istanbul late made me miss my next flight. Had to sit 10 hours and buy another ticket from another airline to make My destination a day late."
Pros: "The food and entertainment were okay."
Cons: "The staff was rude. The entertainment consoles didn’t work well."
Pros: "short flight and actually given a light meal. That doesn't happen much anymore. Again, very courteous and helpful attendants."
Pros: "Being able to stretch out and get some real rest makes a huge difference for me when trying to cope with time zone change west coast to Europe. Overall great experience"
Pros: "Excellent check-in and in-flight service"
Pros: "the crow"
Pros: "Friendly crew"
Cons: "The issue of excess baggage. Would appreciate to buy on line before my flight so that I know how much to carry and also that I am covered before leaving home. Payment at the airport may be too costly as well as unreasonable. It's like a penalty for having excess luggage. This is the reason I prefer flying with EMIRATES because they afford me to but pay fir excess luggage before my departure. Planning ahead is key"
Cons: "The service on Turkish airlines was not friendly or helpful. The food was not quality, or food tasting. The entertainment didn't include a lot of movies at all. One of the flights did even give headphones. The staff wasn't rude and not helpful, and didn't make the flight comfortable. I had high hopes flying with Turkish Airlines for the first time, but I was thoroughly disappointed with everything."
Cons: "Still in turkey for 24 hours."
Pros: "The flight was quite comfortable. We lucked out with only a partially filled flight leaving extra space to sleep. Service was friendly and the food was excellent! I was fed twice on my 9hour flight and once on my 4hour flight. Great in flight entertainment."
Cons: "No complaints."
Pros: "With some reason, everything was smooth at Istanbul compare to SFO."
Cons: "Very poor experience , no clear gate assignment prior to boarding , i missed this flight due to no gate info poping on the monitors. Bad customer experience , No manners no proper English, By Far the worst experience."
Pros: "Plane was clean and comfortable, staff were professional"
Cons: "Flight was delayed about an hour"
Pros: "They shipped my dog from Tel Aviv perfectly. No problems."
Cons: "The laptops and Ipads are removed from the cabin"
Pros: "Foods are good"
Cons: "Seats legroom"
Cons: "The crew was very professional and helpful"
Pros: "Always courteous service."
Cons: "The flight was delayed and we had to run for our connection."
Pros: "Food and Crew"
Cons: "The fact that the boarding was by bus and not through a sleeve detracts from the process."
Cons: "I could not figure out how to get a vegetarian meal."
Cons: "the kosher food was poor"
Cons: "They changed my flight date so many times, I was unable to fly"
Pros: "Food is excellent, staff great."
Cons: "Not nearly enough leg room for an international flight!!"
Pros: "Entertainment system is excellent, food is solid and plentiful."
Cons: "I've flown Turkish a few times before, and they're generally pretty good for the price. This trip was different. Despite Turkish Airlines policies outlined in their "Customer Rights," I received no notification that the flight was delayed 3 hours, and there was no notification at the JoBurg airport until you go to the counter to check in. JoBurg staff - which are Menzies third-party contractors, not Turkish staff - were disorganized, uncommunicative, and unhelpful. Only one person at the check in desk seemed to have authorization to make any changes, so all other agents were running back and forth to speak with him, and not communicating with passengers. It took over an hour to get clarity on the situation and rebook my connecting flight to Washington for a different flight 8 hours later. The only compensation offered was one meal voucher worth R100 (roughly $7). They would not even look at other Star Alliance flights for early arrival in Washington, and said they were not authorized to consider upgrading my ticket. When I called the Turkish customer service, they essentially said "What do you want us to do about it? You have to submit a formal complaint." Boarding was totally disorganized. In theory there are boarding groups, but after business class and all the high-ranking loyalty members, it's pretty much a mad rush. This seems to be the common practice for Turkish now. In general, Turkish has a great entertainment system on all their long-haul flights, with tons of movies - including very new releases - music, games, etc. They also provide complimentary kits with socks, slippers, eye mask, earplugs and dental kit, even for economy passengers. The meals are fairly good for airlines. However, legroom in economy isn't great. I'm 6'1", and had difficulty getting comfortable with my knees jammed into the back of the seat in front of me. On this particular flight, I was in row 18. The cabin crew were frantic, disorganized, and shouting to each other across passengers. One half of our row was served the meal, and the other half had to wait over 30 minutes to be served for some reason. By that time the vegetarian option was no longer available. Crew also had to run back and forth between service carts because they were frequently out of very common beverages (like sparkling water. And ice.), and on two occasions crew left a drawer from a cart full of trash sitting in the aisle. There were several times that crew ran carts into passengers - including once into my knee that was not in the aisle - and didn't even acknowledge doing so. They also stopped the carts in front of occupied lavatories, temporarily trapping passengers. So not terribly professional. While not specifically on this flight, the experience in Istanbul airport with Turkish Airlines' staff was awful. Zero interest in helping, rude and dismissive, and overall terrible."
Pros: "DC to Istanbul: Good food and nice flight experience. Helpful staff were always ready to help. Istanbul to DC: clean, maintained aitcraft, nice crew, good food."
Cons: "DC to Istanbul: Broken bathroom lock. Not very clean aisles. Very few English speaking crew. Istanbul to DC: Ran out of second option lunch. This seem to happen frequently. Most of the crew members were strangely not around. This resulted in two overworked crew members and lots of trays sitting on our laps for sometime. I was curios what all the other ones were doing."
Pros: "The flight attendants were pleasant and very attentive. Great meals."
Cons: "Had trouble with the seat leaning back on one of glights"
Pros: "I left my iPad in the seat back of my previous flight to Istanbul and by the next morning they had my iPad to me and Hungary! Very professional!"
Cons: "They made me pay $450 to check two of my bags. The bags were delayed by a day and then they stole a $1,000 camera from the delayed bag. I work for a travel agency and we will never fly Turkish Air again."
Cons: "Due to a family emergency I was forced to change my flight to a later date and they did a terrible job handling. Would not allow me to change and charged me enormous change fees. I will never fly Turkish airlines again."
Cons: "My bag was lot on my way to Europe and was delivered 3 days later. My claim for the expenses was not processed yet. My same bag was lost when I arrived to Abu Dhabi. It's been one week and I didn't hear about it"
Pros: "Comfortable, tasty"
Cons: "The flight was delayed in 40 mins Our entertainment system didn't work"
Pros: "Stewardesses were friendly flight and plane accommodation was great they fed us even gave us little things like a mask to sleep better and slippers for feet to make us comfortable and a blanket and a pillow to make us comfortable and the seats were comfortable and they fed us three times"
Cons: "It's a long flight but obviously there's nothing they can do about that"
Pros: "Everything was excellent."
Cons: "Very good experience on a nonstop from San Francisco to Istanbul & on to Thessaloniki. Very friendly professional staff. Good food. Charge outlets at the seats. Big choice of free movies. Istanbul airport is very busy. We had delays arriving and leaving for the connection."
Pros: "the crew was waiting for us, coming from Delhi, our connection was a little tight. the luggage did not make it to ZRH but was delivered the next day"
Pros: "On time departure and arrival. Seat back entertainment systems were quite good."
Cons: "Seats were a bit cramped. Meal was OK, not great."
Pros: "Crew is great, Food is good. Overall experience is excellent. Recommend 100% ."
Pros: "HORRIBLE EXPERIENCE DO NOT FLY WITH AREOMEXICO!!!"
Pros: "The crew was helpful"
Cons: "The flight arrived at MEX on time, but for reasons I don’t know, we could not exit the plane for an hour after arriving at the gate. This hour delay caused me to miss my next flight to Puerto Escondido, Mexico on Viva Aerobus. I had to stay the night in Mexico City because it was the last flight leaving that night, and I had to purchase a new flight to Puerto Escondido."
Pros: "Customer service"
Cons: "If was cheaper to Checked baggage"
Pros: "Nothing. I’ll never do business with Delta again. Not even to make use of the $80.00 voucher credit they extended. Delta San Antonio manager Delphine is an awful representative of customer service, and a horrible person!"
Cons: "I should have never flown Delta."
Pros: "I like that the middle seat is no used."
Cons: "Bording was not organized. Everyone got up at the same time and no social distancing. Was not handeled well. Same with the exit on arrival. Too many people got up out of ture. No sochial distancing."
Pros: "Not really"
Cons: "Being on time not delay 40 min"
Pros: "Definitely pick comfort plus on this flight if you can. You can walk around a lot more on this flight compared to other flights. Food was really good! Recommend the overnight flights...."
Cons: "More leg room would have been nice..."
Pros: "Everyone was perfect...!!!"
Cons: "We need a real meal, we appreciate the snacks but real meal is necessary."
Cons: "Despite the fact that I fell skiing and broke my elbow, requiring surgery, for which I sent a copy of the medical procedures, Aeromexico was the ONLY part of my trip, other flights and hotels, that refused to offer me a change of date option. Terrible customer service."
Cons: "Every time I fly from Brazil to USA and back I always can carry to luggage of 23kg in American Airlines but this company only allows 1 luggage and they charge me 90 dollars for the second one that’s bad"
Cons: "No hubo comida suficiente"
Pros: "confortable and good service."
Cons: "More food more room - but hey that’s what we always want"
Pros: "crew with good attitude"
Cons: "food was a waste of time, of energy, of bread, etc"
Pros: "Crew was amazing"
Cons: "Gave the option to chose seat"
Cons: "A late flight due to a mechanical problem. Missed connection and Delta was of little help."
Cons: "Very bad service, airline unrespectfull, discortesy"
Pros: "Great and faster"
Pros: "The flight was on time at departure and 30 minutes on arrival."
Cons: "Since I got a good deal on the ticket, my boarding zone was “Basic”. That kind of sucked, but I still could fit bag in the airplane so it all worked out"
Cons: "Put in early flight"
Cons: "Everything. Awful plane, seats and service"
Pros: "Overall ok."
Cons: "Cabin was freezing."
Pros: "everything was perfect. Even though our flight was international the delta airline app allowed us to complete check in process without major delays. - 5 star in flight service and flight attendant personnel"
Cons: "I liked everything"
Pros: "Flight was ok."
Cons: "Soggy bun sandwich prepackaged with mayo that was not up my standards. Broken video screen meant no entertainment other than the book I brought."
Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Pros: "Flight attendants were great"
Cons: "We were moved to the Exit row, but the woman at the ticket desk said that the seats reclined...BUT they did not!! So, that was a bummer!"
Pros: "Overall experience was great, landing, crew, snacks, movie selections it all was great"
Pros: "Seat was upgraded."
Pros: "Not much"
Cons: "No leg space whatsoever. I'm 6'8 and am being told to keep my legs in while it is near impossible or I'm eating my legs. I became so uncomfortable I became nauseous. Anyone above 6'4 is having a rough flight."
Pros: "Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack."
Pros: "Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip."
Cons: "Confusion over my boarding pass at the Delta terminal in Detroit."
Cons: "My registered luggage was sent LAX->MDE and i had a short change in MEX. Running out of the LAX->MEX plane, the crew the said: "don't forget to pick up your luggage".. and then all went pairshaped. One member of MEX staff claimed the baggage is going directly to destination, another said that it won't and i need to pick it up myself and do god knows what with it. LAX->MEX flight delayed by 30mins, 1hr change time. Everybody relaxed just me loosing all my boozy contraband as i had no choice but to put my registered luggage thru security."
Pros: "In some Delta flights that I had in the past the plane was just ok, not bad, not good. But this plane ATL-MEX was great, very nice and conformable plane, it looks and feels excellent!"
Pros: "They hade entertainment"
Cons: "No food"
Cons: "In between Delta and Aeromexico changed my flight and made me travel more than 24 hours. In addition, I was traveling with a suitcase and nobody was able to pick it up for me. Layover time was 6 hours originally. Service from Aeromexico at JFK is the worst"
Cons: "I did not receive acknowledgment that I had cancelled the flight... and I still received 'updates' to give uncertainty to the status."
Cons: "I has nothing to do with the flight it self! The original fight was cancelled from Minneapolis to Atlanta (with no notice) I found this out by calling!! I was told a confirmation of a new flight was going to be email once the request from the support had been approved (the email confirmation was never received). I was also instructed multiple times to not show at the airport unless I had receive the confirmation. I was up most of the night waiting for this confirmation that never came!! I received an email this morning letting me know the fight from ALT to Mexico had been delay!! When I opened it to view the itinerary it showed she had been booked for the am fight at 6:30 am! after spending another hour and 35 minutes on the phone your support team could not find a fight until Dec.21!! Not to mention the accepted they had problems with their email system and phones, but asked why didn't I called,mmm I was on the phone for the 3rd time!!!! I am very, very disappointed!! Not a discount was offer or a fight the next day even when I was checking an flights were available!!! Here is the other part,,Rosa came all the way from Mexico to care for her ill sister for the last 2 1/2 months, all she asked was to be able to be back home for the holidays!! Your team insisted on scheduling a flight for next week or a full refund!! This was not a money matter!! It's about getting some one home for the Holidays who has helped a ill person during the most vulnerable time in her life!!"
Pros: "had connecting flight ready"
Cons: "the plane was 5 hours late, we did not even get free internet of a coffee or a free drink in the waiting room after debarring or in the waiting room connecting was ok, they had boarding passes ready but suitcases took forever to cross customs...getting bags almost an hour"
Cons: "Sandwich for dinner"
Cons: "Older plane and seemingly frustrated crew. They had very little patience."
Pros: "Arriving to the destination"
Pros: "Comfortable seats"
Pros: "Flight on time"
Pros: "Crew were courteous and overall everything was systematic."
Cons: "I had to pay for my single piece of luggage AND for alcoholic drinks. That doesn't feel right."
Cons: "The staff"
Pros: "Great upgrade program"
Cons: "Slow unloading of luggage"
Cons: "There was a dilay"
Pros: "We got an upgrade to business class and the experience was extraordinary. The service in general, but the warmth smile and courtesy of the flight attendants made the experience fantastic"
Pros: "Itinerary - hours of flight"
Cons: "Dinner could have been earlier"
Pros: "The punctuality and the entertainment"
Cons: "Perhaps a more organized boarding process"
Pros: "Delayed bad"
Cons: "Keep time scheduled"
Pros: "The crew was very nice and attentive, I really like the food on Lufthansa"
Cons: "The movie selection was limited and dated"
Pros: "Everything very excellent"
Pros: "Crew was courteous and professional. Food was okay. Movie selection really good."
Cons: "Wider seats and more leg room."
Pros: "There were many comforts to the plane even in economy."
Cons: "There is little leg room in economy for someone over 5’11”"
Pros: "Great Experience."
Cons: "Great Experience"
Pros: "The crew were very considerate. Also they have the best baby beds we have seen so far"
Cons: "The entertainment system was glitchy."
Pros: "The food and attention of personal crew"
Cons: "Delays in the itineraries and the entertainment system did not work well"
Pros: "Lounge was very clean"
Cons: "In a 10 hours flight Frankfurt to Atlanta only one main meal. Service was rushed job. My seat wasn’t working and Tv remote didn’t work."
Cons: "Frankfurt to Copenhagen was delayed and would have been to be told prior or compensated"
Pros: "Movie choices were great! The crew was very nice and accommodating."
Cons: "Uncomfortable seats, but that's a problem with every airline."
Pros: "Attentive and friendly crew, good selection of in-flight entertainment"
Cons: "Crew did not come around very frequently with water throughout flight, mostly only during regular beverage service."
Pros: "The cheese sandwich was good."
Cons: "Flight left late. Airport employees weren't helpful. The plane was hot."
Pros: "Very comfortable, amazing crew and service. Entertainment was very good with lots of options."
Pros: "Flight was smooth and arrived early even though it left 30 minutes late."
Cons: "Lufthansa should schedule more time to make connections."
Pros: "Service was good"
Pros: "Friendly crew"
Cons: "when seats recline in economy you can barely get in and out of a seat"
Pros: "My booking and ticketing went very well Lufthansa was great"
Pros: "Crew hospitality excellent"
Pros: "Quick loading and departure."
Cons: "The gate changing 3 times."
Pros: "I liked that I wasn't disappointed."
Cons: "Bathrooms could be cleaner. A good bathroom deodorant could also help"
Pros: "Seats were comfortable and crew super friendly"
Cons: "Choice of food and entertainment could have been better"
Pros: "The boarding process is very efficient."
Cons: "Lufthansa’s people are mostly good. But there are some obvious opportunities for people to be more friendly. Also, LH like many others continues to serve cold rolls and cold butter on international flights. KLM warms the rolls! It’s the one small touch that would make Lufthansa’s meal service so much nicer."
Cons: "I had to endure 10 hours sitting next to an obese passenger, who was to big to fit into his seat and had to rest his shoulder and elbow over my seat. The crew couldn't do much and so I had to shift myself sideways for the entire journey in order to make space for this obese passenger to rest his arm into and over my seat."
Cons: "They had overbooked the flight and asked to reroute me. I asked if I would still be able to get to my destination at the same time and to make sure I would have a window seat. Everything from the moment I said yes was a terrible. They rebooked me twice on two different routes when I was in the air. Said a steward would meet me (never happened) instead I was running to catch flights on different airlines in two different airports. The entire situation was disgusting. The running was with all of my luggage. Because of the rebooking I was in the last row of 75 rows on a plane with an additional connection. Every flight had delays creating more chaos for the next flight. The only helpful airline in the bunch was Delta."
Pros: "Nothing was extraordinary."
Cons: "Seat comfort. Entertainment. Toilets far from the premium zone. Meal choice. Wine choice, headset. All sub par compared to other airlines in the premium economy space. In particular, Qantas is much much closer to business class than to economy class in it's premium economy product. Lufthansa is just not delivering value to this segment."
Pros: "Title says it all Short flight"
Pros: "Crew friendly, good food"
Cons: "Cramped seating, can't select seat until checkin without paying (only airline we were unable to select seat)"
Pros: "Crew was nice"
Cons: "Flight was delayed which caused us to miss our next flight. This was a huge inconvenience. When we were in line to get our hotel they did not help the people who were first in line. We were in the middle of the line, but got everything organized for us LAST."
Pros: "Very good experience. Good movies."
Cons: "The LH reward program is not very user friendly."
Cons: "A strike caused us to have to shorten our vacation and we lost the money on all hotels and tours. The treatment by staff was unpleasant. I hope the other 350,000 affected people were treated with more courtesy."
Pros: "Crew was friendly and attentive, food was delicious and served on time"
Cons: "Delays, no economy plus option"
Cons: "I never took this flight."
Cons: "I will not be taking this airlines again"
Pros: "SAS and BA can do better"
Pros: "The flight was on-time!"
Cons: "The food was mediocre."
Pros: "Excellent Flight"
Cons: "We were in economy class. It looked like the seats my wife and I were in were smaller than the surrounding seats. The seat I was assigned was also more narrow than the one my wife was assigned. I am tall, and could not move my legs for the trip. Also, the seat controls were on the inside is the seat. I could not move at all without turning on the overhead light or screen."
Pros: "Still loads of leg room in economy which is great for a tall person like myself."
Cons: "The food, dinner and breakfast from Johannesburg to Frankfurt was not very nice and not the usual good standard."
Cons: "The seat in front of mine was reclined in the already cramped space provided, twice as far back as any other seat I could see. Please look into the recline on that seat for future passengers. The crew hit my seat, repeatedly with their carts and did not remember to offer drinks to us as they pushed it by. The airlines should consider removing that seat as an option to passengers if there is not ample room for the flight crew to maneuver around it. It made for an unpleasant experience overall."
Pros: "When we fly Trans Atlantic, we always hope it will be with lufthansa! Sometimes they use united as a carrier and it us never as good as lufthansa!"
Cons: "Staff was extremely sassy and unhelpful when I had been traveling for 40 hours."
Pros: "The entertainment and the size for the legs are very okay on A340 Lufthansa flights compared to other carriers."
Pros: "Very prompt, good food. We encourage trip very much!"
Airlines flying from Johannesburg to Mexico City Federal District have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Johannesburg to Mexico City Federal District
Masks required on board, masks provided on flights from Johannesburg to Mexico City Federal District
Social distancing seating
Middle seats unavailable to book on flights from Johannesburg to Mexico City Federal District
Testing for antibodies, testing for symptoms for flights from Johannesburg to Mexico City Federal District
Waiving of change fees. Search flexible flights from Johannesburg to Mexico City Federal District