JNB - MRS
Find cheap flights from Johannesburg to Marseille
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JNB — MRS
Dec 9 — Dec 161
Return
1 adult
Economy
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Fri 9/12
Fri 16/12
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When to book flights from Johannesburg to Marseille
Estimated return price
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Top tips for finding a cheap flight out of Johannesburg
- The cheapest flight from Johannesburg to Marseille was found, on average, 84 days before departure.
- Book at least 4 weeks before departure in order to get a below-average price.
- High season is considered to be June, July and August. The cheapest month to fly is February.
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Top 5 airlines serving Johannesburg OR Tambo to Marseille
Scores according to KAYAK customer reviews8,0
SWISSOverall score based on 9448 reviews
8,2Boarding
7,8Comfort
8,6Crew
7,7Entertainment
7,9Food
Airline reviews
The travel was costly but the check-in desk was quite inflexible with extra weight and did not provide a bag to offload checked luggage. Crew interactions during meals were too hasty. An extra round of coffee would have been appreciated. All in all efficient and on time but cold and impersonal.
The travel was costly but the check-in desk was quite inflexible with extra weight and did not provide a bag to offload checked luggage. Crew interactions during meals were too hasty. An extra round of coffee would have been appreciated. All in all efficient and on time but cold and impersonal.
First time traveling after COVID- Swiss air exceeded my expectations. What a wonderful experience. Looking forward to flying Swiss air very soon. Gilda Osorio
it was a short fligt, otherwise I could suggest entertainment for the flight or wifi connection. thanks a lot for caring
Pros: "Not one thing about my experience."
Cons: "The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!"
Cons: "Nothing"
Pros: "Staff was very friendly and loved the food."
Cons: "For economy class, nothing."
Pros: "Muy confortable, la amabilidad de los tripulantes"
Cons: "Nothing"
Cons: "Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri"
Cons: "Seats too close when leaning back"
Pros: "Smooth transfer from Terminal 3 to the International Terminal. Great airport. Easy boarding, friendly crew and very smooth flight."
Cons: "I was very happy with my flight experience with Swiss."
Cons: "45mn late"
Cons: "Having no entertainment in the flight"
Cons: "No wifi or inflight entertainment"
Pros: "Same as above- wonderful crew, smooth take off and landing Very pleasant flight attendants the entire flight Service was great"
Cons: "Again / wish all airlines had more comfortable seating in economy clas"
Pros: "Direct connection from San Diego to Zurich. Fresh, crispy and delicious bread on the flight!!"
Cons: "The food and service was better than that of American airlines, but no comparison to food and service of any Asian airlines (including Singapore Airlines, Thai Airways, Japan Airlines, ANA, Korean Airlines). The Edelweiss brand is too much based on outdated stereotypes and Heidiland. Nobody in Switzerland walks around dressed and make-uped like the stewardesses of Edelweiss air."
Cons: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"
Pros: "The food was quite good and the crew was perfectly friendly. The entertainment choices were useful on such a long flight."
Cons: "It was extremely warm on the flight; consequently, I was unable to sleep. This was my second overly warm Swiss Air flight. After numerous complaints on the first flight, the temperature was lowered, but the second flight remained warm."
Cons: "I arrived on Thursday, today is saturday and I am still without my luggage."
Cons: "Need to make it more clear that it is necessary to complete a second passport controle at the boarding gate....causing confusion for some travelers who are not aware of this extra step"
Pros: "Swiss is famous for the punctuality, I actually love the airport too in Zurich, is super clean and modern, very efficient. Food on board was great in Economy as well!"
Cons: "the seats are not spacious enough. I barely had the seats in front on my basically on my laps.. a little bit too claustrophobic!"
Pros: "movies choices were good, the crew was awesome, boarding was meh, but for NBO not bad"
Cons: "paid extra for the seats with more leg room and the amount of leg room I had was concerning in terms of what a regular seat may have looked like. I'm not even that tall, but when the woman in front of me reclined, I was pinned in my seat. Luckily I'm double jointed."
Pros: "Crew was nice."
Cons: "Cabin is old and needs updating. For the cost of the ticket, I expected better entertainment, more room, and better food."
Cons: "Not very much space for such a long flight."
Pros: "Everything !"
Pros: "Crew"
Cons: "Food"
Pros: "It was a fast flight. Less people on the plain."
Cons: "I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins."
Pros: "Very little legroom, food was excellent"
Cons: "I ordered in advance 4 seats for my family, paid 100$ to SWISS 19/10/16.Boarding crew refused to give us the seats sold to us.The family was divided into 3 and 1.Only after my strong refusal, the seats were were granted.During the dispute about the provision of already purchased seats, SWISS crew member threatened to call the police. We entered the plane last.Our seats not were ready and we were forced to do it all alone.Rudeness and unprofessionalism of SWISS crew.The end of the vacation was spoiled. For what I paid to SWISS 100$ in advance(10 monthes)? I believe, if SWISS could not provide the paid service as expected, SWISS must return the money(100$) and apologize. Nobody apologized in Zurich, threatened to invite the police. Bad crew, bad service."
Pros: "Staff & service were super nice & friendly. In this day & age that airline travel is getting really hectic, it was a breath of fresh air to see friendly & dedicated staff who clearly enjoy what they are doing."
Cons: "Can't think of anything"
Pros: "Comfy seats, free drinks, pretty good food. Excellent flight attendants and an eloquent pilot."
Pros: "Short flight.."
Cons: "They gave me and the 2 other black people who were flying, the seats all the way in the back. I'm never telling the people at check in "just give me any seat" ever again! It was so obvious I almost complained to all the attendants! I just tried to keep my cool... HORRIBLE FIRST EXPERIENCE TO EUROPE!"
Pros: "It was quick and the crew was really nice!"
Cons: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."
Pros: "Food and service were good"
Cons: "Seats were terrible - way too small, too tight. No room for underseat placement of a backpack and feet. Sardine packing of economy passengers!"
Cons: "Flight from Barcelona was delayed for 2 hours, so we missed the flight from Zurich to New York."
Pros: "Your crew is amazing."
Cons: "I would have like an announcement to let me know what times food will be served. I woke up just as the crew had passed my row for breakfast and then couldn't get the attention of the lady to serve me breakfast. A vegan option for the menu would be excellent. The leg room on the plane was also very reduced for an 11 hour flight. I wish I would have been offered to pay an additional amount and upgrade to the business class. This option was never offered to me at check-in."
Pros: "No delays. Good boarding *but I have Senator status so I bypass lines). Food good even on short flight"
Pros: "The food was good and I enjoyed the Swiss chocolates."
Cons: "The Seats were real cramped and the entertainment system was outdated"
Pros: "Comfy seats. Friendly staff. Lots of food and beverage options"
Cons: "The length of the flight. But I don't know how to make it shorter"
Cons: "Boarding was chaotic Crew was friendly but rarely came through Offering water during a 12 hr flight Also did not enforce "shades down" during the The night And did not respond to call lights"
Pros: "Plane was held for us for the late arrival of a previous flight. Extremely professional crew."
Cons: "Entertainment system fairly dated."
Pros: "efficient boarding ang pre- boarding"
Cons: "these planes are not meant for people above 180 cm. On transcontinental flights it is absolutely unacceptable"
Pros: "Nothing"
Cons: "Video screens didn't work. Seats were terrible and some broken. Flight crew was useless."
Pros: "Flight was cancelled"
Pros: "The flight was quick. Overall a smooth and pleasant one. I didn't have any real interaction with the crew except to exchange the usual pleasantries of saying hello and goodbye. So to be fair, I can't rate the level of service provided."
Cons: "The flight was fine, unfortunately, there was nowhere to sit at the gate. The majority of passengers stood about waiting or sitting on the floor since the few seats located at the gate had been taken. A five or 10 minute wait would have been one thing, but a 45 minute wait is another, particularly if there are older passengers or small children who have to wait."
Pros: "The flight itself was good, smooth."
Cons: "I had requested a special meal for dietary reasons but it was not available. The flight crew did make some effort to find me something I could eat."
Pros: "crew was attentive"
Cons: "having to take a bus from the terminal to board"
Pros: "Always replacement"
Cons: "None"
Pros: "the crew members were patient , helpful. Food presentation and taste were good."
Pros: "entertainment system was good. Pilot was nice crew was pretty nice ."
Cons: "No leg room uncomfortable seats food has gone way down hill since 2 years ago. None of the good chocolates anymore. check in people at the gates were cold fish."
All was good
It's such a disgrace that you thed kayak didn't email me to inform the cancellation flight from cluj on the 7th. I've spent a night at the Hilton hotel in cluj for which you should pay and also lost a say work. Also did 2 covid test te sister me 100 euros and pain. I am writing form Istanbul on the 8th wating to board to Miami flight TK0077. I expect you to have the decency and reimburse all the extra costs that were caused by you not the Turkish aireiles. By email the survey demonstrate that you had no idia about the cancellations. Shemful indeed. Please don't put your incompetence on the Turkish aireiles You can call at 786-285-6755. Thank you Adriana Manari
It was hard to sleep on the flight. It’s a long flight but the food and entertainment was great!
Pros: "Entertainment was great!"
Cons: "The check-in was stressful and congested."
Cons: "Cheep no food"
Pros: "Everything"
Pros: "The flight attendants were very attentive."
Cons: "My screen, the screen next to me, and the two screens behind me were not working so I was left without entertainment for 9 hours."
Pros: "I didn’t like anything. The plane wasn’t on time for the connecting flight so I lost my transit."
Cons: "Flight coordination should be better"
Cons: "Food is not great and the flight was delayed by an hour"
Pros: "Nothing"
Cons: "I didn't fly, they opened counters late, closed the gate early didn't make an announcement."
Pros: "Two things stood out. 1. The flight attendants were amazingly helpful in making sure the luggage was placed in overhead bins. 2. They gave out kits with a toothpaste and brush even for economy class! Nice service overall. Polite and efficient."
Cons: "Istanbul airport leaves much to be desired."
Cons: "Unreasonably late, no explanations, no apologies, 90 minute flight instead of 50 as promised."
Pros: "Care from the crew and consideration"
Cons: "Flying out of the Istanbul airport was horrible."
Pros: "flight departed Jhb on time and arrived in Istanbul a few mins earlier than scheduled"
Cons: "1.cabin temperature varied from cold to very warm 2.I asked the cabin crew for a blanket but they forgot about it 3.I ordered a whisky with ice - was given half a tot with 2 small blocks of ice 4.only one person was serving drinks and food on my aisle so it was very slow service (other aisle had 2 crew serving)"
Pros: "Everything"
Pros: "Comfortable flight, on time and good service"
Pros: "No complaints about the plane, staff etc and its probably no worse than any other airline"
Cons: "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"
Cons: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."
Pros: "The in-flight entertainment was great."
Cons: "There was no USB ports to keep a phone charged. There was no power outlets between seats to keep a phone charged."
Pros: "I'm 6 ft 2. Legspace was adequate, and no silly boxes under the seats like other airlines that obstruct your feet. Great entertainment systems - modern, good selection. Food and staff excellent."
Cons: "Their online checkin systems could operate a bit more smoothly. At one point, I had to go in in person, because the online checkin site had an already past flight from their codeshare partner SAS showing up as the next flight, and I couldn't perform online checkin as a result."
Pros: "Friendly crew"
Cons: "The issue of excess baggage. Would appreciate to buy on line before my flight so that I know how much to carry and also that I am covered before leaving home. Payment at the airport may be too costly as well as unreasonable. It's like a penalty for having excess luggage. This is the reason I prefer flying with EMIRATES because they afford me to but pay fir excess luggage before my departure. Planning ahead is key"
Pros: "Service and food is good, crew is helpful"
Cons: "Seats would have been sufficient for a one hour flight but not for 13 hrs. I am 5.11. not enough leg room and not wide enough."
Pros: "Unfortunately I was extremely not happy with the flight I had a layover for about 11 hours and every time I spoke with a representative they didn't have any new information"
Cons: "The customer service experience along with the unorganized procedure for a delayed flight."
Cons: "No entertainment at all"
Pros: "THis reflect in particular the flight from Boston to Instanbul, a long flight. I could see any movie (great selection) and had two full meals as well nice staff. I appreciate this in particular that many airlines cut on these cost/ anemities. Thank you"
Cons: "Not much!!"
Pros: "Service"
Cons: "None"
Pros: "The flight was quite comfortable. We lucked out with only a partially filled flight leaving extra space to sleep. Service was friendly and the food was excellent! I was fed twice on my 9hour flight and once on my 4hour flight. Great in flight entertainment."
Cons: "No complaints."
Cons: "Poorly behaved children in the next row and a young lady with horrific body odor."
Pros: "With some reason, everything was smooth at Istanbul compare to SFO."
Pros: "The crew was kind"
Cons: "Boarding was delayed. We were told we would make the flight which we didn't. We had to spend 12 hours at the airport to await the next plane to Batumi. We were given lunch vouchers but what it applied to was substandard"
Pros: "Efficiency and customer service"
Cons: "I didn't get s pre ordered kosher meal on 2 nd leg of my flight"
Pros: "Aircraft good, crew members respectful, food was good."
Cons: "Confusion delayed takeoff by 1 hour or more. Staff at gate had an issue in their system. They let others after me on the flight but said would be missing luggage. I said that is fine. Ten minutes later they said they would not let me board. I spent no less than 4 hours trying to get out of the airport-- waiting for visa and then through customs. Every Turkish airline desk took a long time and I was sent to at least 4 Turkish airlines desks. It is all a mess. So I am one day delayed in my arrival to my destination. This has been so frustrating!!!!!!!"
Pros: "all in all !!!!"
Pros: "Food and Crew"
Cons: "The fact that the boarding was by bus and not through a sleeve detracts from the process."
Cons: "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."
Cons: "the kosher food was poor"
Pros: "Food is excellent, staff great."
Cons: "Not nearly enough leg room for an international flight!!"
Pros: "Entertainment system is excellent, food is solid and plentiful."
Cons: "I've flown Turkish a few times before, and they're generally pretty good for the price. This trip was different. Despite Turkish Airlines policies outlined in their "Customer Rights," I received no notification that the flight was delayed 3 hours, and there was no notification at the JoBurg airport until you go to the counter to check in. JoBurg staff - which are Menzies third-party contractors, not Turkish staff - were disorganized, uncommunicative, and unhelpful. Only one person at the check in desk seemed to have authorization to make any changes, so all other agents were running back and forth to speak with him, and not communicating with passengers. It took over an hour to get clarity on the situation and rebook my connecting flight to Washington for a different flight 8 hours later. The only compensation offered was one meal voucher worth R100 (roughly $7). They would not even look at other Star Alliance flights for early arrival in Washington, and said they were not authorized to consider upgrading my ticket. When I called the Turkish customer service, they essentially said "What do you want us to do about it? You have to submit a formal complaint." Boarding was totally disorganized. In theory there are boarding groups, but after business class and all the high-ranking loyalty members, it's pretty much a mad rush. This seems to be the common practice for Turkish now. In general, Turkish has a great entertainment system on all their long-haul flights, with tons of movies - including very new releases - music, games, etc. They also provide complimentary kits with socks, slippers, eye mask, earplugs and dental kit, even for economy passengers. The meals are fairly good for airlines. However, legroom in economy isn't great. I'm 6'1", and had difficulty getting comfortable with my knees jammed into the back of the seat in front of me. On this particular flight, I was in row 18. The cabin crew were frantic, disorganized, and shouting to each other across passengers. One half of our row was served the meal, and the other half had to wait over 30 minutes to be served for some reason. By that time the vegetarian option was no longer available. Crew also had to run back and forth between service carts because they were frequently out of very common beverages (like sparkling water. And ice.), and on two occasions crew left a drawer from a cart full of trash sitting in the aisle. There were several times that crew ran carts into passengers - including once into my knee that was not in the aisle - and didn't even acknowledge doing so. They also stopped the carts in front of occupied lavatories, temporarily trapping passengers. So not terribly professional. While not specifically on this flight, the experience in Istanbul airport with Turkish Airlines' staff was awful. Zero interest in helping, rude and dismissive, and overall terrible."
Pros: "The food"
Cons: "That the anytime snacks that was offered was not available for passengers"
Pros: "I left my iPad in the seat back of my previous flight to Istanbul and by the next morning they had my iPad to me and Hungary! Very professional!"
Pros: "Flight crew was polite and courteous. In flight entertainment was decent."
Cons: "airlines officials at Istanbul airport seemed lost and were unable to help most passengers. In flight food options were BAD. The vegetarian meal options were dry and even under cooked."
Pros: "Everything"
Cons: "Nothing"
Cons: "Staff was a bit rude"
Pros: "Everything from check-in to coming back home was great. The most friendly crew, clean cabin and lavatories. The food was excellent and plenty. The best part was that I could check in 2 luggages per person in addition to the carry-on!!! Yes 2 pieces! Can't forget the little pouch they give you with slippers, socks, tooth brush kit, ear plugs, and the sleep mask for your eyes. By industry standard, the head phones are better than most other. You feel like a first class traveller in economy when you compare to a similar booking with other european airlines."
Cons: "Because of the fact that they are a part of star alliance I thought that we would be stacked like economy cargo as done with lufthansa, swiss, sas, austrian etc., but turkish airlines completely lives up to and is the star in that alliance, something their partners can learn from."
Cons: "NO INFORMATION and CHAOS at the airport in Istanbul!!"
Pros: "Everything possible was done to help make this my best flight ever. 12 hrs is a long time on a plane but I don't see how it could have been any better. Good food. Attentive staff. Great entertainment options. Plenty of leg room. I'm 6'1". Boeing 777. Great plane."
Pros: "emergency row had plenty of leg room."
Cons: "don't recall getting an email reminder to check in ahead of time, so did when i arrived at airport... i guess this resulted in the emergency row seating, which, while having plenty of leg room, apparently is the least important when it comes to service. overlooked several times, my peers and i in the row had no food choices, and were given what was leftover, often lukewarm."
Pros: "I HAD AN AISLE SEAT AND ALL WAS WELL."
Pros: "On time departure and arrival. Seat back entertainment systems were quite good."
Cons: "Seats were a bit cramped. Meal was OK, not great."
Please keep the flight schedule. I missed connection flight due to delayed Abudhabi to JFK flight. I will reach home late by 15 hours. For outbound journey also, I got stuck at Abudhabi for about 8 hours on 13-14th November night. Very Bad experience!
Pros: "It’s OK"
Cons: "Need improvements"
Cons: "Slight inconvenience having to wait for a connecting flight, which delayed our arrival plans at the destination...."
Pros: "Ok"
Cons: "Comfort"
Pros: "Seat spacing, food, crew Everything"
Pros: "The crew was very good."
Cons: "Food needs to be improved. More space near washrooms and for moving around in long flights should be provided."
Pros: "Seats were comfortable in economy and entertainment system was excellent."
Cons: "Crew didn’t seem happy to be on board. Baggage was substantially delayed and both take off and taxiing after landing were delayed by approximately an hour each."
Pros: "That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews...."
Cons: "Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad."
Pros: "Crew was excellent food was good."
Cons: "sea food"
Pros: "It got me from a to b"
Cons: "I'm just not going to go with Etihad in the future."
Cons: "Clogged sinks"
Pros: "Overall service"
Cons: "I had to check in my cabin bag"
Cons: "Overall cabin is too cold"
Cons: "Very old aircraft"
Cons: "Breakfast quality was not good .In breakfast they gave vegetarian food .Flight departed late by one hour ."
Pros: "Service Cleanliness Food"
Cons: "Toilet needed lotion moisturizers"
Pros: "The USA immigration at Abu Dhabi is an advantage"
Cons: "The baggage check-in India, I requested for fragile since I had glass stuff in my luggage but that was not done. The air hostess in the flight from hyd to Abu Dhabi mentioned me that I had to make specific preference for veg meal which I haven’t done for my flight to India neither before."
Cons: "the food .there is only one choice of meal there is delay time from AUH to beirut"
Pros: "The entertainment is good but there could be a better selection."
Cons: "It took 2 hours to check in, literally was going to fall over but the time i got to the desk. There was a small child who screamed for about half of the journey."
Pros: "Timing was maintained"
Cons: "Food"
Pros: "Crew friendliness"
Pros: "I like the treatment given in the flight from Dubai to JFK and vice versa"
Cons: "The Connecting flight from Dubai to New Delhi was full of chaos. You should consider females seat priority while allocating the seats. I was so uncomfortable sitting with a person who was drinking whisky repeatedly and also please take care of the smell in the aircraft , it was really bad in the flight from Dubai to N Delhi Juice should have some more options"
Pros: "food was great!"
Cons: "Same crew not that friendly"
Pros: "Overall trip was fine but nothing to be thrilled about with it."
Cons: "-my longest flight was completely full and I was sitting between 2 good size men which was just not comfortable. -I asked if I can a seat swap but crew seems to not care much about it. -No snacks in between for a change. I asked for something to munch but there is nothing which they can offer. finally I had to ask for a fruit or something. I am sure nuts, crackers is something they will have on the flight. - they don't give out socks or toohbrush/paste or anything like that. no eye pad incase if you want to sleep peacefully. -crew was very frin"
Pros: "NOTHING!"
Cons: "Abysmal experience on our return flight! # Abu Dhabi Airport is so outdated and an embarassment compared to the other Regional Airports # Boarding procedure still shambolic # A330 seems old and uncomfortable - even though it is a new plane # Cabin Crew so unfriendly and sour # Toilets again disgusting within 30 minutes after taking off # Food still shockingly disgusting # Onboard entertainment still inferior to Emirates/Qatar/etc."
Pros: "NOTHING!"
Cons: "Shambolic boarding process # Surly Cabin Crew + very slow meal/drink service# Very uncomfortable seats # Inedible food in Economy Class # In-Flight entertainment very limited # Lastly, disgusting state of hygiene in the Toilets! AVOID ETIHAD AT ALL COSTS!"
Pros: "They had to delay the flight for those who were arriving from Durban because of the delayed flight."
Pros: "timeliness, in-flight entertainment, food"
Cons: "Food was bland and weird combinations. Give a chapati or rice with curry."
Pros: "Cabin crew were cheerful n helpful"
Pros: "The check-in staff in South Africa were exceptionally pleasant, the food and entertainment were good."
Cons: "The seats were very narrow with little leg-room on the JHB to Abu Dhabi leg of the flight - and I'm a short person."
Pros: "The planes are comfortable and the crew are all very nice and helpful! I had not read the carry-on baggage restrictions well and my bag ended up being just a little too big so it had to be checked. Although it wasn't a good situation for me, it was my fault and I appreciate that you hold to your policy!"
Pros: "Was impressed with the entertainment, informative and comfortable"
Cons: "It is imperative that the crew insures that the safety measures and instructions are adhered to... But I must say it wasn't so... For instance a passenger in my ile was busy on the phone while we were preparing for for take off... And he wasn't the only one... Unfortunetly... Safety before all... Thank you... Will fly with you again..."
Pros: "short trip, crew was efficient, food was warm"
Cons: "They switched off the entertainment 50 hours before landing"
Cons: "they didn't provide wine service"
Cons: "One of the flights ran out of blankets. It was freezing in the cabin"
Pros: "A380 is great."
Cons: "The food was not so good."
Cons: "Boarding process"
Pros: "On time. Plane was clean. Security clearance was good."
Cons: "Food quantity and quality dropped to zero. Absolutely disappointed. I had travelled with etihad before. But this time I feel like not to travel with them again. In a 14 hour flight hardly one meal with 10 hour gap. Imagine if some one traveling with diabetic needs"
Pros: "Service is excellent, seats are comfortable, food is tasty and the entertainment system is top class. To add to all of this the Crew is really friendly and helpful."
Pros: "The food was pretty good for airline meals. We really made good use of the entertainment system which had many great movies and a kids interactive touchscreen. This entertainment system made the flight! Boarding was quick and easy and the ammenty packagfes (eye covers headphones socks ear plugs etc.) and a kids activity book was also great."
Pros: "Hospitable crew... great service. Food quality not good"
Cons: "We did not get our bags (total of 6 bags) - It was extremely difficult with an infant and a toddler to manage without clothes and meds. Staff was extremely arrogant during the flight, not helpful at all. Boarding process was a huge disaster - no planning, no zone boarding and unnesessary panic. Lastly food, worst frozen food. The portions were too small and very limited service. We won't use ETIHAD again."
Pros: "The flight was awesome. A380 is thebest"
Cons: "They didnt have A380 from abu dhabi to SFO which was the longest part of my trip."
Pros: "Flight took off on time and arrived early. This is so important when we have connecting flights that are about one hour away from arrival time."
Cons: "There was nothing not to like. Great service"
Pros: "Flight was comfortable and the staff was attentive and friendly. The food was goiod and the seat spacious and comfortable."
Cons: "Boarding was chaos in Abu Dhabi. Business class passengers were not given priority boarding and were forced to stand in long ques in the heat and to be squeezed into a bus with all the others. This happened both in my outbound and return flights. This meant queing in the heat out on the tarmac with the economy passengers."
Pros: "Seat was nice enough for coach. First flight did not have usb charging for phone / a big negative. Prescreening for US Customs in Abu Dhabi was excellent. Finished the flight and let right out into the airport terminal in San Francisco. A great investment."
Cons: "Food was MUCH worse than past Etihad flights. Entertainment was too thematic for the olympics - too many movies about sports. I ran out of things to watch, and, that rarely happens for me. Seems they're not paying for good films, or, their choices are off. Started feeling a little more like American Airlines, which I hate."
Pros: "The flight was on time. The food was great, seating was comfortable. Crew members were very helpful."
Pros: "good food, good wine, flight on time, large and good choice on films, early boarding. having a free shuttle to and from Dubai is amazing."
Cons: "entertainement not available before take off is very frustrating. it means one hour on board without using our screen. also quite not sure why it stops working 30 mn before landing. many companies make it work throughout all stay on board."
BA COMAIR HAVE GONE OUT OF BUSINESS
American air lines sucks. I will never travel with them again. Every time I have there have been problems. The fight attendants are rude the planes are always late departures planes always need last minute fuel. On top of the they lost my luggage and I missed 1 day of hunting on a 5 day hunt!!
Flight on time Endless queues Tempted to take train next time
You cancelled our flight without even notifying us up till today. Luckily for us we found out about it about 10 hours before our flight. My son Desmond Owen was in contact with you about the refund. Goodday.
Pros: "Boarded and left on time"
Cons: "Food was awful. It was so hot I was fanning myself. I had a 11 hour flight and than a 10 hour flight after both British airways, and the same exact food. So I just went hungry. I smelled something amazing so thought I would get a good hot meal as my last meal since I had not had anything in 9hours, but nope, just got a measly cold sandwich. I won’t book British airlines again for international travel, I’ll stick to emirates."
Cons: "Hardly saw a steward in business class the whole flight. Must be part of BA’s cost saving initiatives, but means you don’t get food on time, offered drinks or even a menu"
Cons: "Distance between seats on the low side i.e. not much leg room. TV screen again on the small size in comparison with other airlines. Ear phones poor build quality and sound. Plastic cutlery. Small meal trays. No hand wipes with meals. In comparison with other airlines BA is only an average carrier."
Cons: "British Airways did not correctly issue ticket to American Airlines and we have to wait another day before departure. Resulted in my loss of monies on various reservations"
Pros: "Flight was on time."
Cons: "Not applicable."
Pros: "Crew rude"
Cons: "The flight attendants were rude. Seats don’t recline. Charge for soft drinks and water"
Cons: "Only one round of drinks served?"
Cons: "We actually did not go directly to Marseille, but due to a delay, we missed our initial connection and had to take a flight from London to Frankfurt and then from Frankfurt to Marseille. The total trip was 24 hours long and exhausting."
Cons: "The people handling the boarding were rude and inefficient. Not a way to staty an 11 hour flight."
Pros: "Crew fantastic. Seats very cramped so hard when travelling alone with people crammed next to you. I am very short and still found seat cramped. Blankets skimpy. Heathrow to San Fran. Johannesburg to Heathrow was more comfortable."
Cons: "Most things I give a high rate on BA but travelling economy these days is very cramped especially as I did two long international legs with short four hour break between."
Cons: "Lost my luggage"
Pros: "The flight was great and was on time. Down side, no entertainment at all."
Cons: "Lack of entertainment"
Pros: "More legroom than other aircraft, plentiful IFE (in-flight entertainment), and a USB charging point in the seat back near the video screen. Decent food and wine, great crew."
Cons: "We departed the terminal for takeoff but a passenger had a medical emergency requiring a return to the gate and off-loading along with finding the passenger’s baggage down below. Not the airline’s fault, of course, but maybe passengers should carefully consider their health before embarking on an 11.5 hour flight from one continent to another."
Pros: "Good food and great crew!"
Cons: "Being 6'2" is the worst when traveling economic."
Pros: "On time, attentive staff"
Cons: "price"
Pros: "Flight arrived 30 minutes early."
Pros: "Quick boarding, good crew."
Cons: "Greasy food."
Pros: "The Crew were great"
Cons: "Boarding could have been more efficient"
Pros: "I loved the new modern plane. It was a bit more comfortable and conveniently designed. Less like a cattle truck and more like a luxury bus."
Pros: "There was no flight"
Cons: "The flight did not take off. What little information we were goven was inaccurate. We called and were rebooked on another flight without being told it was overbooked and our tickets were standby . Dozens of other passengers had the same experience"
Pros: "Crew great, Food great!"
Cons: "Nothing"
Pros: "Nothing"
Cons: "Flight has now been cancelled twice. Communication by BA has been lacking. Flight now scheduled to leave 48 hours later than scheduled.See above"
Pros: "Excellent flight. Staff very helpful and professional."
Pros: "Lots of delays due to technical problems with the plan. Had to be moved onto another plane. More than 3 hour delay."
Pros: "Most things"
Pros: "Long wait between flights"
Cons: "No snack."
Pros: "Good experience."
Cons: "Nothing."
Pros: "Hostess was very nice, helpful and friendly. entertainment was ok and pilot was very informative on delays and info. I think the comic relief video is a keeper. People tend to watch just to see the characters and reactions"
Cons: "Seats were to close together, really squashed, no space for 2 arms on the arm rests and leg room is rubbish. Food is wasn't bad.. could do with more on the trays, seems there have been some budget cuts. Continental breakfast option would be really nice."
Pros: "The meals were reasonably nice and the flight was on time"
Cons: "The entertainment screens were old and not clear and not easy to use. The crew was not efficient, not very friendly and not very accommodating. They offered minimal service, contrary to another crew on the A380 flight with BA going from LHR to JNB. Between flights, I guess I saw the better and the worse of BA."
Pros: "Boarding was a breeze, the A380 is so much quieter than the usual 747 and really clean. We arrived on time."
Cons: "As a silver Avios member I've gotten used to the cabin crew calling me on my name when they come and talk to me. This time they spoke as little as possible and it was all incognito. They seemed to be more interested in various Facebook updates than working business class."
Pros: "Good food, good service, everything on time."
Cons: "I paid for an exit seat and didn't get one and then I had the only seat with no entertainment for 11 hours overnight and no Joyce to move"
Pros: "Flight crew"
Cons: "* LHR T3 departure - appalling terminal * Baggage checked in at BA desk but collected to one side because of baggage belt failure * Captain must have known that 2 containers had not been loaded * Arrival at MRS to eventually find that luggage had not travelled on the flight * Inept handling by ground service partner Avia Partner * Baggage re-flighted on following flight and arrived at MRS at 16:00 with Avia Partners only offering to deliver after 13:00 the following day * BA in-flight service badly let down by ground handling at LHR and MRS"
Pros: "We boarded almost 1hr early, took off on time and landed just before scheduled."
Pros: "What a different experience in relation to last week!"
Cons: "No direct communication. Really bad"
Pros: "Great Crew, smooth operation. Efficient service."
Cons: "Boarded flight only to be unboarded at midnight: got to hotel 4am. Long delay in check in/appallingly disorganized. No communication from BA as to problem or when flight would go. Next day checked out of hotel and taken back to airport only to find flight not going as problem not fixed. Passengers taken back to hotel and checked in again! All this time, no official communication from BA. No attempt to reroute elderly passengers or those with small children. Very unimpressed"
Pros: "Helpful crew."
Cons: "No food and entertainment which is expected for the short 2 hr flight."
Cons: "They did not do much to help accommodate us sitting together on the long flight. Poor food. Poor service."
Pros: "Nothing"
Cons: "Seating configuration was ridiculous as flight attendants constantly leaning across me with trays and their arms nearly hitting my face. Seat & bed functions didn't work. Privacy screen was a joke!"
Pros: "I'm sure there was something but nothing comes to mind."
Cons: "Lack of assistance regarding my missing belongings. Incorrect information relating to landing card to be completed when arriving in London. Stretching over me to pass food etc to passenger sitting facing other direction, and literally millimetres from my face, without any politeness having to do it. Configuration gives no privacy as you look at the passenger next to you. Functions of chair did not work. Pillow was thinner Than a piece of paper. Crew showed no concern."
Cons: "I HAVE FLOWN OFTEN ON OTHER AIRLINES & IT WAS THE FIRST TIME TO FIND OUT THAT BRITISH AIRWAYS ONLY ALLOWED ONE FREE CHECKED BAG AND I HAD TO PAY $200 WHEN I ARRIVED AT THE AIRPORT, $100 FOR THE 2ND BAG & $100 BECAUSE IT EXCEEDED 51 LBS"
Cons: "Each rep we spoke to said they couldnt help us and to just open a support ticket online.. Kept telling us they dont have a customer service team who can help us and its only available online."
Cons: "breakfast was terrible. It was beans, mushrooms, and asparagus. It also came with 3 pieces of fruit. Coffee was also terrible. If you sitting in the middle seats there is no space. The man's arms sitting in the seat next to me were pretty much in my seat the whole time."
Pros: "nothing"
Cons: "Was not able to check in through to Cape Town, only JNB. When arrived in JNB, British Airways flight was not clearly identifiable from ticket (no flight number). Then the flight was delayed, and plane was old! Horrible experience"
Entertainment is non existent on the new 737 Max800
Food could be better and there was no entertainment on the 737 Max 800 for a 4.5 hour flight, surely this can be sorted
Hello Team Momondo, We lost our luggage at when we return and there is no own to assist us on this we brought so eating product like ham and cheese its all gonna be expired and we buy some fragile product hope they are okay its very poor service no one from airline to assist on waiting for more then 1 hours 30 min then we ask security to assist us but again the only reply we got was fill the form they really don't care. we understand its an island but there should be someone from Ethiopian airline to assist or at least to inform us so we don't waiting or looking for help with a language barare at the Zanzibar airport. waiting for your reply on this and hope this don't happen to others, at-least airline should compensate on this. We always choose momondo service and would love to keep our relationship in future as well. Kind regards,
I was surprised that I was put in first class the whole way! Thank you SO MUCH for such a blessing!
Pros: "It was smooth all the way around. Food was amazing 👏"
Pros: "Amazing friendly crew. Spot on entertainment!!!"
Cons: "Toilet facilities could have been cleaner"
Cons: "Entertainment is non existent. Plane is tatty."
Pros: "The crew was okay, though a little bit occupied and thus ignoring some of the customers' requests. The seats are comfortable and spacious with enough leg room"
Cons: "The food could have been better. Honestly much better"
Cons: "The most unprofessional ground staff I have met coupled with the most disorganised airport"
Pros: "The staff"
Cons: "We were delayed for extremely long"
Cons: "Flight attendants where bothered to serve us beer, water or any other snack during he flight. I had to beg in both occasions to have my tray taken from my seat."
Pros: "Excellent airline overall Great seats for sleeping"
Cons: "Business class seats are not well appointed Nowhere to put a bottle of water - storage handbag and shoes etc could not be reached without undoing the seatbelt and screen far away from the seat Voice commentary was muffled and therefore unable to be heard"
Pros: "Same as above."
Cons: "Staff needs to be briefed on what an insulin pump is."
Pros: "Although we had abou an hour delay, we arrived only thirty minutes after the scheduled time. The flight crew was very nice and friendly."
Cons: "The touchscreen did not work very well; was only able I o see one movie but is was an overnight flight so it wasn’t too much at a hassle."
Pros: "Leg space, TV screen and entertainment and the decline of the seat."
Cons: "The toilets floors could be cleaned often. The food service cart could move for urgent pass to the toilet."
Pros: "Having never even heard of Ethiopian Airline, our expectations weren’t very high. We found the boarding process to work well. The staff was great and the meals were very good. The flights were on time and efficient."
Cons: "On many of the flights we had to use the roll up stairs. The water that they served tasted like tap water. The seats seem closer (less leg room) than other airlines."
Pros: "Everything was on time, high quality, and enjoyable"
Cons: "There was a fight on the llane but it was because a passenger with mental issues was provoked by a couple so ahe beat up the wife. This was not caused by ET and crew at all, but they stopped it."
Pros: "Crew"
Cons: "Airport facilities at Adis Ababa"
Cons: "Besides that the flight was 4 hours delayed and the staff gave different information then the screen, customer service was non existant. There seems to be no structure or system. Gate change was not announced. Staff was not clear or direct about status of the flight. I have had several flights with EA and most have been completely disappointing and frustrating. Forget trying to call anyone, it took me 4 days of non stop calls to connect with someone to change my flight date. Then once connected the credit card system was apparently down and they could not charge my fee. I had to contact the US office while I was in Africa in order to get anything done, ridiculous. They over charged me and would not honor the fees that were quoted on the phone and via email but the head office. Dishonest and no concern for the inconvenience to their customers. This airline would be the last choice, highly not recommended."
Pros: "The food served is awesome and sufficient. The flights are comfortable and the crew are friendly. My luggage came right on time and was properly handled"
Cons: "Well there was no entertainment in the flight. That is it"
Pros: "I was not allowed on the flight because I did not receive a confirmation email from Ireland airport even though I was never told I needed this."
Cons: "Everything."
Pros: "Aircraft A350 super nice entertainment t equipment and interior very clean."
Cons: "Lost my luggage, could not trace it and no compensation."
Pros: "The plane is spacious lost of leg room"
Cons: "can improve on the food"
Pros: "Like the online check in and quick bag drop at the aiport"
Cons: "Food could have been much better with less processed foods"
Pros: "food and beer were fine"
Cons: "4 flights ,4 delays. poor customer service . every thing is very slow ."
Pros: "USB plug, nice TV/ entertainment"
Cons: "I sent them an email about an issue with my flight but they didn't get back to me"
Pros: "On time."
Cons: "Dirty bathrooms, mediocre entertainment."
Pros: "The flight was on time and they fed us well."
Cons: "Nothing really."
Cons: "Chairs were not reclining. Asked for blanket and didn't get one so I was cold."
Pros: "Cost effevtive"
Cons: "Crew being unkind."
Pros: "their business class was very good and a huge difference than economy, well done"
Cons: "the seat space is the smallest I have seen in economy. i took one sector economy and the other business. no blankets for guests"
Pros: "Very helpful, attentive and kind cabin staff. New aircraft !!!"
Cons: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse)"
Pros: "Cabin crew were all charming."
Cons: "Unfortunately, I had to request earphones (which were not supplied in the seat pocket in front of me) five times from three different attendants over the course of an hour and a quarter before I was given them. This was not just so I could watch a movie but because the quality of the plane's public address system made it very difficult to listen to the announcements from the captain and the crew. Listening on earphones I was able to hear everything clearly. Why it had to take so long just to give me earphones I don't know."
Pros: "Great prices, and helpful staff"
Cons: "The food was mediocre, almost poor."
Cons: "Please have a vegetarian option that does not contain cheese."
Pros: "Excellent chicken dish"
Pros: "When I originally booked this trip it was with one connection and a 16 hour commute time. They added legs to my trip which significantly increased travel time. I tried to cancel my flight because I booked the flight with the necessity of arriving by specific days and times and they insisted on charging me for it so I just forfeited my seat and trip all together. There's nothing good to say about Ethiopian airlines."
Cons: "They are very unprofessional and unhelpful and I'll never book them again."
Cons: "Crew was not friendly and seemed to ignore my requests. Seat was not comfortable. Food was okay."
Cons: "On both flights. From Tel Aviv to Addis Ababa and from Addis Ababa to Tel Aviv my seat would not recline. These were night flights and the seat in front of me did recline. so it was a very unpleasent experiance"
Pros: "It was nice and cool just that the space between seats were small compared to the flight from lagos to Addis."
Cons: "Nothing."
Pros: "The crew very kind and made me feel comfortable"
Cons: "Old 767, with not comfortable set up and no individual TV set."
Pros: "The food and the crew were nice. The entertainment would go in and out, with the buttons malfunctioning at times."
Cons: "Started boarding 4 hours after scheduled departure. Though there was bad weather, our departure was still delayed way past the "adverse weather" conditions at the airport. In the 4 hours we were in Washington, there was no communication whatsoever. No one to inform us of us potentially missing our ADD to JHB connecting flight. None of the workers wanted to help us."
Cons: "My daughter's entertainment system crashed after 20 minutes. She ended up sleeping so I watched a movie. When she woke up, we were going to switch seats, but I tried to turn it back on and mine wasn't working. (By the end of the flight, only maybe 10-20% were using theirs as many others crashed as well.) The food was very boring. At one point I was looking for a flight attendant and couldn't find a single one anywhere in coach."
Pros: "Would have liked to have seen more of the cabin crew, but they were pleasant."
Cons: "Food choice was limited. Ethiopian often ran out of meals and just gave me whatever option they had left. Entertainment system didn't always work properly."
Pros: "Boarding was quick, airport staff doing a great job, cabin crew friendly, entertainment just okay."
Cons: "Poor variety of food, it's either take it or leave it! Make sure to order your food while booking or get ready to suffer!"
Pros: "EVERY THING WAS ON TIME"
Cons: "FOOD NOT GOOD"
Cons: "crew was the worst part. Id have to ask for something 3 or 4 times before i got it. couldnt really understand why a simple request like tea instead of soda was so difficult to fulfill."
Pros: "The crew were excellent especially lead hostess. I liked the comfort n entertainment very much."
Cons: "Vary the snacks to include fruits. Include warm drinks like water during meals."
Pros: "Food was good. the air-hostesses were friendly"
Cons: "lots of inconveniences. I was forced to through personal effects because my carry-on was over 8 kgs, the other option was to pay $200. This wasn't mentioned elsewhere say for the manager. Terrible..."
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