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JNB - LAN

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Johannesburg (JNB)
Lansing Capital City
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Top 3 airlines serving Johannesburg OR Tambo to Lansing Capital City

Scores according to KAYAK customer reviews

7,7
KLM
Overall score based on 3 657 reviews
7,9
Boarding
7,6
Comfort
8,4
Crew
7,2
Entertainment
7,4
Food
Airline reviews

Cons: "Bigger seats the new ones are way to narrow"

Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."

Pros: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Cons: "Flight was delayed, had to run to my next connection flight."

Pros: "The crew was informative"
Cons: "Inflight sandwiches"

Pros: "Great airline"

Pros: "Yes"
Cons: "Everything was good"

Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."

Cons: "Fix the damn KIOSKS at Vienna!"

Cons: "Travelled business class and was ace experience"

Pros: "Seat was comfy and spacious for economy class"
Cons: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Pros: "General flight journey"

Cons: "Boarding was very slow."

Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Pros: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Cons: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Pros: "Good comfortable seat with extra leg room. Pleasant crew."

Pros: "The constant smile conferred by flight attendants through the entire flight."
Cons: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Cons: "Not enough leg room"

Cons: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Cons: "wasn't able to take the flight since I missed it"

Pros: "Great service"

Pros: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Cons: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Pros: "The seats seemed to have more space on this plane which was nice."
Cons: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Cons: "Flight was cancelled."

Cons: "Boarding was confusing and disorganized"

Pros: "Everything is top notch for an airline company."
Cons: "Nothing.... I enjoyed every moment of the flight."

Pros: "Nice to have a wrap for the snack."
Cons: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Cons: "The streaming service didn’t work"

Cons: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Cons: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Pros: "Good multi media access and content"

Cons: "Two hours delay in the start."

Pros: "Comfort economy well worth the extra."

Cons: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Cons: "OLD plane without comfort or entertainment"

Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Pros: "Service"
Cons: "Only one queue for boarding. Flight late on arrival."

Pros: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Cons: "See above"

Pros: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Cons: "Nothing. This is filler text to meet the min. characters."

Pros: "Boarding was very efficient."
Cons: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Pros: "Service was good"
Cons: "Delay"

Pros: "Enough space good wine and on time"
Cons: "Nothing"

Pros: "We love the flight all the way"

Pros: "We really liked the KLM people, from the check in crew to the flight attendants."

Cons: "sardines!"

Pros: "Plane service"
Cons: "1h30min delay at airport"

Pros: "Clean plane , good crew ,"
Cons: "they didn't load my baggage from flight 1 to 2"

Pros: "It was a decent train ride."
Cons: "Stating it’s a train from the beginning and not having to go from one train station to another."

Cons: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Cons: "Delay in take off 45 min!!!!"

Pros: "n/a"
Cons: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Pros: "Spacious business class seats, excellent meals"
Cons: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Pros: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."

Cons: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Pros: "Amazing crew and on time flight"
Cons: "None"

Pros: "It was very comfortable and pleasant."
Cons: "Could be a little better the service, the dinner was late"

Pros: "Crew was solicitous."
Cons: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."

Cons: "Really hard to get boarding passes online"

Pros: "Excellent service"

Pros: "Crew was nice."
Cons: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."

Cons: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Cons: "There was no entertainment and the food could be better"

Cons: "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"

Cons: "More water provided during the flight. Also, the second meal was not very good."

Cons: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Pros: "Crew and food were great."
Cons: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."

Pros: "Air France personnel is always really helpful"
Cons: "Food and comfort in short haul are not the best - but the flight is short..."

Cons: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Pros: "Flight was on time."
Cons: "Food could have been much better in comparison with other airlines."

Pros: "The Air France service was ok. Got me to my destination on time and alive."
Cons: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Pros: "Cheap ticket"
Cons: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Pros: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Cons: "Business class seating on the AirBus 318 is very cramped."

Cons: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."

Cons: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Pros: "That I was able to sleep a bit on the flight - and that we gained an hour."
Cons: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Pros: "Everything was fine"

Pros: "Nothing"
Cons: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Pros: "Food has improved a lot on business class. Meals are more creative."
Cons: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."

Cons: "Security services at Manchester airport...too long and not friendly at all"

Pros: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Cons: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Pros: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Cons: "The crew did not announce the score of soccer cup semi final between Belgium and France"

Cons: "Couldn't make the connection....Overall....an aweful experience!"

Cons: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Pros: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Cons: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Cons: "Some toilet facilities out of order and some slow service"

Pros: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
Cons: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"

Pros: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Cons: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"

Pros: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Cons: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"

Pros: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Cons: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"

Pros: "The Crew was the only thing that stuck out. Associates had Way more patience than i."
Cons: "Late takeoff, priority seating happens same time as general boarding, two pieces of lost luggage"

Cons: "Freezing"

Cons: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."

Pros: "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
Cons: "There is nothing I did not like."

Pros: "Movie selection was awesome! Food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Pros: "Spacing was ok"
Cons: "Scents. Perfumes. Products that have scents that irritate airways. Not good for asthma and allergies."

Cons: "Flight was delayed by 1hr 20min. Had to wait inside the plane because they forgot to put fuel into it on time. Flight attendant was very rude, full of anger, almost threatening"

Pros: "They were efficient and courteous in distribution of beverages and collecting garbage"
Cons: "They let out 5 rows at a time which was good, then sort of have up after the first 10. But good concept in keeping things orderly"

Cons: "The controls for entertainment are on the arm rest so next passenger always hitting volume and channels"

Pros: "Nice crew"
Cons: "Seats. At 6”5’ tight"

Pros: "Good job"

Pros: "Good crew, great landing, short flight"
Cons: "The seats are crampy"

Pros: "Staff and entertainment"
Cons: "Comfort, seats felt tight"

Pros: "Nothing"
Cons: "The flight was canceled, so taking off would have been an improvement."

Pros: "Customer service was super"
Cons: "Nothing. Everything was great"

Pros: "Pilot was nice with his opening annoucement."
Cons: "The AC was not blowing very hard or cold. Shared my negative experience and she did nothing to chance the experience."

Pros: "The flight attendant from HSV to ORD was really funny! I don’t know if it was planned or intentional but he definitely had everyone’s attention!"

Pros: "Honestly, don’t care for this airline. There’s always some hiccups with boarding, ride staff, mediocre cabin, etc."
Cons: "Why do they always want to check bags that are your everyday carryon items (large purse, medium backpac, etc.), but allow people to carryon their larger carry on suitcases filling up the overhead bins. Those are the people they should be making check their “carry-one.” And then be rude about it on top of that."

Cons: "Very poor help in Amsterdam in how to make connections"

Pros: "The boarding and seating happened in a timely fashion, and the crew was courteous. The lunch meal (I had requested Asian vegetarian) wasn't amazing, but not as bad as it could've been."
Cons: "The flight was not with Lufthansa, but it was actually through United, which was extremely confusing as I did my ticket confirmation, seat booking and meal choice through Lufthansa prior to my trip. To find out on the day of the flight that I had to check in and go through United was extremely annoying, as the counters are in different terminals and it was unnecessarily stressful. The flight itself was crammed, with absolutely no leg space, and not even enough space under the seat to stow my backpack (which had fit perfectly on my Brussels Airlines flight to Madrid). I had requested the Asian vegetarian meal, and the snack we got prior to landing was pretty much two slices of cucumber on a small bun (and an apple on the side) - extremely dry and hard to eat. I asked for mayo, but the flight neither had that, nor any other condiments to make the "sandwich" more edible."

Pros: "The crew was super attentive and cordial."
Cons: "United Airlines has really deteriorated. Paid entertainment for an international flight is really nickle-and-diming it, especially since it was direct tv which is only available over the continental US!"

Pros: "Nice flights attendants"
Cons: "This is not how business class sshould be. You're seated at a 2-4-2 row arrangements."

Cons: "No room for overhead bag. The overhead has room for 3 bags over each set of 3 seats. So there’s room for one bag for each passenger. How does united allow the overhead to fill up in an unfair manner"

Pros: "My club membership....lord knows you need it with United"
Cons: "Delayed past the point of no return....where do you want to spend the night?"

Pros: "Lots of space and please take attendants"
Cons: "I didn’t have the vegan meal I ordered however they did give me a replacement"

Pros: "Didn’t have any food, so there should be an NA option. It was a smooth trip from start to finish with very helpful ground and in flight staffs."

Cons: "The United Boarding Agent repeatedly warned about the "SMALL" carry on compartments on the CJR aircraft and literally insisted we tag our carry ons to be set aside on boarding even though we knew they fitted OK. AS A RESULT when we got to Calgary we had to wait at the over size luggage racks for our carry ons to be delivered instead of them being set up for us as we left the aircraft which is normal!! Very frustrating!!"

Pros: "the ERJ175 has nice leg room in coach."

Pros: "Accommodated me with a hote and food voucher"
Cons: "Had to stay overnight, 6 am flight the next day is delayed. Still haven't left original airport."

Pros: "Nothing. Absolutely nothing."
Cons: "First, our flight UA 194 was redirected back to SFO after 2 hrs of flight due to problem with weather sensor device or something of flight. Then we were cheated and provided with Economy class seat from FRA to MAA for the next day. We paid for full Business from SFO to India but our connecting flight was changed to Economy seat. Very very very poor and fraud technique from United crew. We are very sad about this and we will never ever take United or Lufthansa again. Never ever + we will request all our relatives to abandon these kind of cheaters."

Pros: "I like the United app for ease of checkin"
Cons: "Flying itself is a terrible experience. Cramped seats, food is nonexistent, no wifi"

Pros: "The boarding was the smoothest part of the entire experience."
Cons: "The delay for mechanical issues was not well communicated, caused a two hour delay. No one could give an estimated time for delay, the first message said we were going to be put back in the waiting area and reboard once the issue was fixed and the next said it was a personal choice. During reboarding the miscommunication between the flight attendants was obvious because customers were asked for their tickets and almost interrogated if they were in the wrong seat."

Cons: "La persona que me atendió para abordar y segundo avión con destino a Puerto Rico era una mujer desagradable mal educada trataba mal a toda persona que le estába. Verificando el boarding pass Verguenza me dio que fuera boricua"

Pros: "I thought the in flight entertainment was great, the food was decent, and the seats were comfortable."
Cons: "The whole cabin was way too cold from the beginning and never got warmer. The landing also left a bit to be desired, there was no apparent reason for the rocky landing, and I was left feeling nauseous for over an hour after."

Pros: "The crew was awesome!"
Cons: "Delayed flight coming and going!!"

Pros: "Nice easy one. Quick flight, on time, no issues."
Cons: "$6 for one hour of TV is ridiculous"

Pros: "Same"
Cons: "Sane"

Pros: "We arrived early at Chicago"
Cons: "Not enough food"

Pros: "Was on time and staff was great. You"

Pros: "At 6' tall I'm not exactly TALL, SLIGHTLY above average yet as hard as I pressed back into the seat I wasn't​ able to squeeze Even a milimeter of leg room. I spent 2+hrs in moderate pain with no options. The seat sold to me WASN'T big enough for a person talker than 5'10". I felt ripped off. At age 41 I've NEVER had a flight with less leg room. Ever, not on a commuter flight or anything. It was a very painful experience. I had to ice my knee caps afterwards."
Cons: "ZERO LEG ROOM AT ALL. PAINFUL to say the least."

Pros: "Very quick ride"
Cons: "The seats don't sit back that much but it wasn't bad because of the short flight."

Cons: "My fiancé and I packed a suitcase together and it was 3lbs over the 50lb limit. They refused to let it slide and when we asked how much it would be if we left it they said it would cost us $100 for an oversized bag. We already paid the $25 so it makes no sense for it to cost $100 more. They were completely unreasonable and not helpful. Not to mention the flight was an hour late. Our flight on the way out was completely cancelled all together and no one bothered to tell either of us. Then they rerouted us on completely different flights! We had to basically throw a fit to get on the same flight, which ended up being 8 hours AFTER our original flight was supposed to leave. The entire experience was a disaster and I will never fly united again."

Pros: "kind employees"

Pros: "Easy boarding"
Cons: "No TV"

Pros: "The people that work for the company are good, professional...But: No leg room if over 6'; Everything extra $--water, $45 for a CARRY ON! $59.00 membership to save $9.00 off your bag; can you do the math? YELLOW advertising is just to make you hungry--but no food!"
Cons: "Everything."

Pros: "Good"

Cons: "I froze for 5 hours!"

Pros: "My bagoal was pretty badly handled and caused damage that needs to be replaced. Third time flying with United where something like this has gone wrong. I won't be flying this airline again."

Pros: "Texted notifications of the many delays and changed gates until it finally left"
Cons: "Flight was delayed due to mechanical issues AND a delayed crew"

Cons: "Last row no incline!"

Cons: "Wish the seats were a bit more comfortable on frontier. And had to pay for carry ons. Will never ride frontier again."

Pros: "n/a"
Cons: "I was really upset when I was told at airport that my direct flight was changed to connecting flight. Plus I requested a wheelchair due to medical issues on my hip and I was not provided any wheel chair on Vancouver."

Pros: "Friendly same crew, even with a delay out of their control. Pilot made up most of the one hour delay due to a terminal power outage which enabled me to get to my business meeting in LA in time!"
Cons: "Power outage in terminal"

Pros: "."
Cons: "."

Pros: "The pilot handled the flight well. The flight attendant was exceptional."
Cons: "My flight was delayed an hour & a half"

Pros: "The plane was clean. Boarding was great at Wichita."
Cons: "All flights should have free wifi and power hookups. Greyhound does this, why shouldn't united."

Read more about KLM
COVID-19 information

Safety measures for airlines flying from Johannesburg to Lansing

Airlines flying from Johannesburg to Lansing have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Johannesburg to Lansing

Mandatory masks

Masks required on board, masks provided on flights from Johannesburg to Lansing

Social distancing seating

Middle seats unavailable to book on flights from Johannesburg to Lansing

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Johannesburg to Lansing

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31h 51m
JNB - LAN
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30h 25m
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