Daily cleaning, installation of cabin HEPA filters on flights from Johannesburg to Krakow
Most visitors from Johannesburg will not be allowed to enter Krakow. Entry to Poland is applicable to its Citizens, EU and EFTA citizens, foreign nationals married to Polish citizen, foreigners with Pole’s card, diplomats, foreigners with the right of permanent or temporary residence, Individuals working in Poland, students and other individuals who have compelling reason to enter Poland.
Travelers entering Poland by plane are required to fill out the Traveler Location Card prior to their flight schedule.
Read more about travel restrictions for Krakow
Visitors from Johannesburg will need to quarantine for 10 days upon entering Krakow.
Visitors from Johannesburg must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 48 hours before departing to Krakow.
Traveler Locator Form
Fill in the Card before travel, during the journey or before check-in.
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
There are no direct flights for this route. The shortest travel duration to get to Krakow from Johannesburg is 15h 55m.
In the last 3 days, Air France offered the best one-way deal for that route, at R85 109. KAYAK users also found Johannesburg to Krakow return flights on Air France from R121 458 and on Lufthansa from R145 395.
Your flight ticket price will generally be cheaper if you fly to Krakow on a Sunday and more expensive on a Monday. On your return trip to Johannesburg, you should consider flying back on a Monday, and avoid Thursdays for better deals.
On your way to Krakow, you’ll fly out from Johannesburg OR Tambo. You’ll be landing at Krakow J. Paul II Balice.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Johannesburg to Krakow.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Krakow from Johannesburg is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Krakow with an airline and back to Johannesburg with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Krakow from Johannesburg up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Staff was very friendly and loved the food."
Cons: "For economy class, nothing."
Pros: "Great helpful flight crew"
Cons: "Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight"
Cons: "Crew was rude to passengers. One passenger asked for extra bread and crew arrogantly commented , we dont give but ok take one."
Pros: "Great. Very smooth and comfortable!"
Pros: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"
Pros: "Excellent crew and service, lots of extras at. I charge (like beer/wine, meals, Swiss chocolates). Also on time departure and arrivals. Clean terminal areas. A+"
Cons: "Honestly can’t think of anything"
Pros: "The transfer after the flight was very helpful."
Cons: "Entertainment was absent."
Pros: "It was fine - overall pleasant/nothing."
Cons: "It was fine - overall pleasant/nothing wrong, but not outstanding, either. It helps to have no one in the middle seat, but it would have been nicer to have slightly more comfortable seating, and a bit more privacy."
Pros: "Very friendly and attentive crew. Clean plane."
Pros: "Great scenery!!!"
Pros: "Check in agent was extremely helpful in expediting both me and my bags after a late check-in. Flight attendants very friendly and helpful, food excellent. If Swiss Air flew everywhere I need to go, I would fly them every time!"
Pros: "The crew were personable and the chocolate that was offered near the end of the flight was a nice touch."
Cons: "Cramped, cramped, cramped!!!!! The seat pitch was just so uncomfortably short so much so that when the person in front of me reclined his seat, the TV screen was a mere 1-2 feet away from my face making it impossible to watch anything without getting crossed eyed or a headache. This unfortunate situation has influenced this review greatly particularly because this wasn’t a 2 hour flight but a long haul one."
Cons: "Pleasant overall experience"
Cons: "I was asked to check my carry-on. I have used this carry-on more than 50x without an issue. I have even put it in the smaller compartments on smaller Bombardier jets. I don't have an issue with being asked to check luggage, but I resent being asked when others are allowed to take their carry-on onto to the plane without issue. Right in front of me while I was waiting for a baggage tag, others were being checked in with carry-on equal to mine and allowed to take it onto the plane. I can only surmise that my ticket limited me to one bag onto the plane, although they would not tell me this. This was not clear when I booked the ticket nor when I checked in on-line. I had a 40 minute connection in Zurich so was very concerned that my luggage would not make it. Luckily, it did make it to my next stop. Swiss Air seems to have different restrictions than other airlines which I have encountered before. I take ownership that I should be aware of a tickets restrictions but this was a multi-leg trip (5). However, I will tend to avoid Swiss air in the future, to avoid having to research their unique restrictions."
Cons: "Not enough sandwiches for all passengers on board Seat rows very close together, no way to avoid contact with seat in front"
Pros: "Fast flight. Good service from luggage checking to landing."
Cons: "Way too spicy beef chili. Confined space on airbus."
Pros: "The staff upgraded me to business. It was a great wxperience"
Pros: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Cons: "Nothing, everything was superb"
Pros: "Ground Staff (your frontline) were welcoming The seats are most comfortable, the cabin immaculately clean, the Staff polite, helpful and efficient. The flight was smooth including takeoff and Landing Thank You All"
Cons: "Have no complaints."
Pros: "The food was quite good and the crew was perfectly friendly. The entertainment choices were useful on such a long flight."
Cons: "It was extremely warm on the flight; consequently, I was unable to sleep. This was my second overly warm Swiss Air flight. After numerous complaints on the first flight, the temperature was lowered, but the second flight remained warm."
Cons: "Boarding terrible just one mass confusion, Flight was one hr.late as of today I am still missing my 4 pcs of luggage."
Pros: "The seats in exit row were large enough for me to straighten my legs"
Cons: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."
Pros: "On time flight"
Cons: "Are the seats getting smaller or am I getting bigger?"
Pros: "Also poor this airline is overpriced"
Cons: "Long disorganized boarding process Old airplane"
Pros: "My own seat had ample legroom, good crew."
Cons: "Faulty headphone jack and person who kneed me in the back whenever I recline my seat. 8 kilo limit on carry-on luggage."
Pros: "Easy, quiet boarding and flight, USB port available, audio and sound were working, nice movie selection. Friendly and helpful crew, assisted with cough crisis"
Cons: "Seats from JFK to Zurich were a little bit squeezed."
Pros: "choice of movies were very bad"
Pros: "The new plane with private screens"
Pros: "Flight was exactly on time as described. Crew was friendly"
Pros: "Just another flight, nothing special."
Pros: "Kind crew and a short flight"
Cons: "Snack choices too limited, but it was great that they even had them."
Cons: "- late in arrival - 2h late in departure - lost my luggage"
Pros: "Friendly service, superfast check-in"
Cons: "The entertainment remote was not working and the crew member could not fix it. Indicated that his happens and that the planes are supposed to be refurbished within the year. The screen was the most user-unfriendly I have seen in a long time"
Pros: "good stuff"
Cons: "HAving to walk across the Zurich airport to buy a business class upgrade was bad. I just wanted to buy the upgrade at the desk. No need to go from terminal 3 to terminal 1. total waste of 20-30 minutes. Ironic that this happens to people willing to spend $'s of dollars for convenience and comfort. should be able to purchase upgrade ASAP with a smile at check-in."
Pros: "Staff & service were super nice & friendly. In this day & age that airline travel is getting really hectic, it was a breath of fresh air to see friendly & dedicated staff who clearly enjoy what they are doing."
Cons: "Can't think of anything"
Pros: "The Swiss personnel both on board and off (check in) were courteous, efficient and very nice."
Pros: "easy check-in, fast boarding, one of the few airlines still offers free refreshments on board"
Cons: "not sure of where to queue for boarding for many people"
Pros: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."
Pros: "The crew did a great job of handling our 2-hour delay in starting from Zurich - we were kept updated on what was happening, the aircraft was at a comfortable temperature (not too hot, not too cold), and we were given water during the wait. Also, during the flight, the crew kept coming through with more water, which was VERY NICE! Plus, the moist towels prior to landing. It makes a big difference in comfort levels for such a long flight."
Cons: "The on-board entertainment system was old and very clumsy to handle (with the embedded control in the arm rest). Also, it crashed on me two times and had to be re-booted, which was frustrating and took a long time every time it happened."
Pros: "The food was good and I enjoyed the Swiss chocolates."
Cons: "The Seats were real cramped and the entertainment system was outdated"
Cons: "The crew at the check-in was rude, confused, and ignorant, and flight attendants were forgetful and ignorant."
Pros: "Good service from attendants."
Cons: "Not enough leg room. Uncomfortably cramped. Very cold plane. Would have preferred an actual Swiss meal."
Pros: "The seats have been much better"
Cons: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."
Cons: "The flight was overbooked, boarding took forever."
Cons: "Good overall"
Pros: "Good entertainment"
Cons: "Seat was broken. No leg room. Really no room at all if person in front is reclined."
Pros: "Cabin crew were great."
Cons: "Was almost impossible to make this connection. Honestly I probably should’ve been moved to yet another later flight. Ground crew said my bag had made it on board, so i waited and waited but it never showed up in Kraków. Lost luggage team was helpful and told me it didn’t make the flight - it was on the next one. Hopefully it gets delivered soon but it will be difficult bc my air bnb has no buzzer"
Cons: "Flight left late! Flight attendants not super attentive. Meals came late. Took forever to get off the plane! Plane never made it to the terminal but passengers were let off in the middle of the airport and placed on buses! No driver on a fully loaded bus for 10 min. Terrible! Didn’t make it on next"
Cons: "Lufthansa not taking any responsibility for allowing connection time to be so short. Everyone on the fight from London missed their connections!"
Pros: "The crew was very nice and attentive, I really like the food on Lufthansa"
Cons: "The movie selection was limited and dated"
Pros: "We got two drinks, I had an empty seat next to me which made things more comfortable"
Cons: "Add an entertainment system, better food, there shouldn’t be a long wait to get a drink after your meal and maybe serve water with the meal. There wasn’t too many shops in the airport"
Pros: "Flight crew and airport crew very helpful ,"
Cons: "Due to delay in LA, was rescheduled to later flight which was also delayed"
Pros: "Loved it!"
Cons: "Liked it all"
Pros: "The crew were very considerate. Also they have the best baby beds we have seen so far"
Cons: "The entertainment system was glitchy."
Pros: "Great service, smooth, on-time flight."
Cons: "A little older aircraft and seat was very warned"
Pros: "Lounge was very clean"
Cons: "In a 10 hours flight Frankfurt to Atlanta only one main meal. Service was rushed job. My seat wasn’t working and Tv remote didn’t work."
Pros: "The crew was really nice"
Cons: "The flight was delayed, there was no TV or any other entertainment"
Pros: "Crew was nice, Feel safe"
Cons: "We left Frankfurt over hour late, no entertainment at all, small plains have usually few big TVs on the sealling there was nothing."
Pros: "Arrived safely; good selection of movies; sound reasonable."
Cons: "Departed and landed late; virtual no assistance in close connections; even though I paid for economy plus, the seat was terribly uncomfortable and did not properly recline; overhead cabin storage was limited and even did not easily accommodate carry on luggage; food was served cold and unreasonably small dinner and breakfast."
Cons: "Plane was old and had no in flight entertainment"
Pros: "The boarding process was smooth, take off delayed by just over an hour but the Crew were exceptional with providing updates and bringing around refreshments whilst we waited."
Cons: "Seats were a little uncomfortable but outside that not much I can fault the airline for."
Pros: "good flight."
Cons: "Ran a timy bit late but staff was all very nice."
Cons: "Late arrival in Munich, missed connection to Krakow, no rebooking and nobody cared that we, 3 people, get to our destination the same day. Spent 12 hours ( 10 am to 10 pm ) at Munich airport not knowing if and/or when we get on the plane, hoping to be on 10 pm flight, not making any connection all day long. Suggestions to fly through different city or on different airline we’re met with shrug and “ not possible “ reply. Having one Omaha Krakow Lufthansa ticket made no difference to anybody. Horrible experience specially that one of us was 80 years old. Will never fly with Lufthansa again. None of my friends will. Dreading my flight back. Kasia Bradley"
Cons: "Big chaos on airport: 3x changed the Gate, workers at boarding don’t speak English and ask me to speak Germany...everything was terrible and I never use Lufthansa again and don’t recommend to anybody..."
Pros: "Everything as expected"
Pros: "Friendly crew"
Cons: "when seats recline in economy you can barely get in and out of a seat"
Pros: "The boarding process was very fast and smooth"
Cons: "The seating space is very tight, more space is needed specially for tall people."
Pros: "there was a couple nice flight attendants."
Cons: "They still used old crappy screens that you couldn't see very well with any glare from windows. The movie selection was not great, not many good newer choices, lots of old movies/shows they probably got for super cheep or free. The food wasn't great at all. I've had much better elsewhere. They cut corners there too, not impressed."
Pros: "The crew made meangry"
Cons: "The air host is rude bcos we are black. He needs training on how to be nicer. He is a racist."
Pros: "The boarding process is very efficient."
Cons: "Lufthansa’s people are mostly good. But there are some obvious opportunities for people to be more friendly. Also, LH like many others continues to serve cold rolls and cold butter on international flights. KLM warms the rolls! It’s the one small touch that would make Lufthansa’s meal service so much nicer."
Pros: "Once again Lufthansa crew is the best"
Pros: "I really don't remember. I slept through the entire flight."
Cons: "They boarded us from the back and the front of the plane so at one point you had people trying to pass each other in the aisles. Weird. That could've been handled better. Also, people were allowed to put their back packs in the over head so didn't leave much room for luggsge carry on. Flight attendants weren't helpful either. One just said that all carry on should be able to under the seat."
Cons: "We never flew out !! We're still at the airport! Please help us! We have to be in Spain by Saturday"
Pros: "They had delicious little sandwiches for breakfast, and were amazingly efficient at getting out the snacks and coffee."
Cons: "I didn't like missing my flight"
Pros: "The person sitting next to me was congenial. We had a lot in common and enjoyed good conversation between movies. I also got to see two movies I misse in the theater. The trip passed quickly and enjoyably."
Cons: "There is not enough leg room on any flights for taller passengers. On long flights, more than four hours, there should be enough space for short walks around the plane."
Cons: "I had to endure 10 hours sitting next to an obese passenger, who was to big to fit into his seat and had to rest his shoulder and elbow over my seat. The crew couldn't do much and so I had to shift myself sideways for the entire journey in order to make space for this obese passenger to rest his arm into and over my seat."
Cons: "They had overbooked the flight and asked to reroute me. I asked if I would still be able to get to my destination at the same time and to make sure I would have a window seat. Everything from the moment I said yes was a terrible. They rebooked me twice on two different routes when I was in the air. Said a steward would meet me (never happened) instead I was running to catch flights on different airlines in two different airports. The entire situation was disgusting. The running was with all of my luggage. Because of the rebooking I was in the last row of 75 rows on a plane with an additional connection. Every flight had delays creating more chaos for the next flight. The only helpful airline in the bunch was Delta."
Pros: "I liked that it was on time"
Cons: "everything was ok"
Pros: "The crew were really efficient and polite"
Cons: "there were no entertainment modules, no place to plug in phones or computers and the chairs didn't lean back."
Pros: "Crew friendly, good food"
Cons: "Cramped seating, can't select seat until checkin without paying (only airline we were unable to select seat)"
Pros: "great entertainment on monitors at seat. kept us full with two full meals and a snack. came around with beverages often. seats very comfortable with leg room and reclining"
Pros: "An extremely professional, attentive staff and flight crew"
Pros: "Short flight so it was good"
Cons: "Everything was good"
Pros: "Food was excellent and the stewards were great"
Cons: "An 8 hour flight!"
Pros: "SAS and BA can do better"
Cons: "There was one flight attendant with a bad attitude. An African American who spoke German. She was saucy. I was scared to press the call button when My wine spilt from a bump in the flight cause I didn't want her to give me attitude. But everyone else was very nice and helpful."
Pros: "I was travelling with small kids and I was asked t be boarded as first one. Therefore myself and kids were not required to queue"
Cons: "As I was with two kids when doing checked in I was not able to have three seats next to each other. I was required to negotiate in plane with another passenger to change the seat"
Pros: "Excellent Flight"
Pros: "Still loads of leg room in economy which is great for a tall person like myself."
Cons: "The food, dinner and breakfast from Johannesburg to Frankfurt was not very nice and not the usual good standard."
Cons: "The seat in front of mine was reclined in the already cramped space provided, twice as far back as any other seat I could see. Please look into the recline on that seat for future passengers. The crew hit my seat, repeatedly with their carts and did not remember to offer drinks to us as they pushed it by. The airlines should consider removing that seat as an option to passengers if there is not ample room for the flight crew to maneuver around it. It made for an unpleasant experience overall."
Cons: "Staff was extremely sassy and unhelpful when I had been traveling for 40 hours."
Pros: "Trip was very comfortable. I was also upgrades which was very nice. I will check the rates for Lufthansa every time I go to Italy. It is the airline of my choice. Also the plane was new and very clean. Thanks Vince F. Chicago"
Pros: "fast and friendly checkin, fast boarding, easy transmit"
Pros: "Nice service easy flight"
Cons: "Hot, ridiculously warm on the plane"
Pros: "Amazing flight , crew excellent , good food. Definitely I will travel again with Austrian Airlines"
Pros: "Check in was swift"
Cons: "Friendlier approach from the crew"
Pros: "The crew"
Cons: "Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it. Now I am trying to get refund for cancelled flight, hotel, taxi, food... I will never fly with this company by my own choice any more!!!"
Pros: "Crew was fantastic and with an exceptional service. Food was really good."
Cons: "Maybe the seats coudl be a little bit wider"
Pros: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Cons: "flight was delayed, 2nd Austtian flight delayed in the same day"
Pros: "The flight attendants where good and welcoming"
Cons: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."
Pros: "It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight."
Cons: "The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like."
Pros: "On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline."
Cons: "No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something."
Pros: "Nothing at all."
Cons: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."
Pros: "Service was good and the crew was courteous and friendly"
Cons: "Online check-in did not allow me to select my seat. It was already assigned and didn't let me change it Boarding was later than scheduled and caused my connecting flight at O'Hare hectic This was the first time that I had ordered Kosher food and I would never make that mistake again, the meal was okay but the sandwich was awful and had no taste!"
Pros: "The staff was very friendly and professional Even got some sleep, not easy on economy seats but on this flight they were actually good."
Cons: "The other travelers were loud rude and didn't listen to instructions. Also clapping loudly upon landing and it's very annoying. Parents don't take responsibility for their children."
Pros: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition."
Cons: "Seats seemed smaller and more narrow than usual. Food in economy terrible. Entertainment program available but crew did not offer earphones needed to use programs."
Pros: "Crew were polite and accommodating."
Cons: "Plane temperature was too hot, despite my repeated requests to the crew to lower the temp. No one on this flight opened a single blanket - was that the goal? It was too hot to even sleep."
Pros: "Nice clean Airplane, good choice of entertainment. Food OK (except breakfast) but not great (coach class) Crew friendly, on time."
Cons: "The muffin for breakfast as the only choice at the end of the flight is a joke: superloaded with sugar, chewy, artificiall taste. Most of the passengers sent it back. This has not improved since my last flight with Austrian in March 2018. The one reponsible for ordering such junk should be punished by having to eat the muffin himself. Sorry!"
Cons: "See red comment above."
Cons: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"
Pros: "no complaints"
Pros: "The check in crew were great. They checked my overweight carry on with no problem for free Free alcohol"
Cons: "The food was not edible"
Pros: "Flt was great - service was great"
Pros: "The air crew service"
Cons: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."
Pros: "i loved the food, the alcohol, the specialty coffees. i loved the service. i loved the lay down seat. i loved the entertainment."
Cons: "no complaints whatsoever. this was my best flight to vienna- or to europe."
Pros: "Boarding on time and quick"
Cons: "Food and entertainment choices"
Pros: "If you have to fly coach, this was the way to go. The star were lovely, plane clean, food was good. Very nice flight from LAX to Vienna."
Pros: "Everything. Keep up the good work."
Pros: "Flight smoothness, service, friendliness, pilot experience, stewardesses (except for one), food, delicious."
Cons: "All flight attendants were great except for one tall with very short blonde hair. What a poor attitude! She really ruined my trip. There was not an exchange with her that was friendly and agreeable. When serving drinks a second time, she asked me what would I like to drink and I answered: What do you have? I had not asked the first time drinks were served since I knew I wanted orange juice. he second time, and not wanted to drink the same, I asked: what do you have? and her answer was: "Same as before". I had to let her know I had not asked before and then she proceeded to tell me the different drinks and finally added: My colleague will take care of you. She did not want to serve me. The first incident went I tried to use the bathroom in the back of the plane, she would tell people: "don"t use that one, I need that bathroom for......." ( not sure for what but her tone was so rude,that people walked to the other bathroom embarrassed). All I can say is that everything else was great, including the friendliness of all other crew, but that one ruined the experience. A third time I got up to walk to the bathroom and the seatbelt sign was on, but so it had been for a long time. She prompted me to go back to my seat. All others seem to do their job without been rude, Not sure why this one couldn't. Job stress? Not the passenger's problem. Besides that and the poor movie choices, everything else was great. I think the flight was delayed but to that point everything was going so smooth, I didn't even notice. I will fly Austrian again, and would love to visit Vienna. Please advise how to add the miles of my trip to my account. I booked in Kayak, left to Ohio from Miami running from hurricane Irma, my return from Ohio to Miami was cancelled and I had to embark on that long plan10 day trip without even returning home to Miami to pack. I totally forgot about putting the miles on my account on either ticket counter."
Cons: "The flight was delayed but due to efforts of the pilot we were on time!"
Pros: "Seats were comfortable Bathrooms clean"
Cons: "Crew wasn't very helpful and didn't ensure my stroller was delivered at the aircraft exit Had trouble closing my suitcase into the overhead compartment and called for assistance, to which i got reprimanded for opening it in the first place Requested coffee because i couldn't get it myself, being with a sleeping toddler, to which i got a horrible answer: the flight attendant told me i had to get it myself in the kitchenette"
Pros: "kids treatment"
Pros: "Could not tell that I need gluten free meal. And the early check-in didn't work."
Pros: "The plane crew was really nice always there for my needs."
Cons: "The seats were uncortable my chair was very wobbly."
Cons: "We booked Austrian Airlines to Kosice for 6 to play a concert for 3,000 on Thursday night. 4 of our group arrived from ZRH; 2 from LHR. LHR-VIE was late; we ran and arrived in time catch VIE-KSC before it left, but Austrian Air would not allow us to board, despite that the other part of our travel party was already on the plane and alerted both gate staff and on-board staff we were coming and wee had to play a show that night with Arch Enemy. We had to wait 10 hours in VIE & given €12 for food. AA cited "rotational issues". Shockingly, Austrian Air delayed the 2nd flight by another hour "to wait for someone". We had to cancel the show. Really angry"
Cons: "Both flights were delayed. Food selection was poor."
Pros: "IT WOES HAREBELL. 4 HOURS BEFORE THE FLIGHT THEY TELL NE THETA WE DOESN`T HAVE PLIES ON THE FLIGHT. THE MAN IN DESC 377 GAVE TO ME BIRDING CARD TO GET G. IN STAND-BY. THER FLIGHT 599 NOT ON THE BORD. AT THE HEAD OFFICE OFF THE OSTREIN CCOMPANY IN GAT G TELL TO WAIT. HALF HOUR LATER STILL THE FLIGHT NO ON THE BORD AND I RAN EAGEN TO OFFICE OF OSTRIEN END NOW THEY SAD IT`S MESTEK AND I IN GET F . NOW WE MAST MAKE THE SECURITY CHECK OVER AGAIN . WE RAN TO GET F TO FLOOR DAWN . IN THE END...WE GET BORDING CARD WITH SEPARATED SETS."
Cons: "RUDENESS INSOLENCE RATTLE, RUN-AROUND MISTAKE, OR EVIL"
Cons: "Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution"
Pros: "The actual flight was professionally well-handled"
Cons: "Someone from the airlines needs to help people transferring at Paris airport. I was sent to three different terminals (which required two different bus transfers) to get to my United flight to the states. I had been warned by a friend that the Paris airport is the worst. It is! And the airlines should bear some responsibility for the lack of clear information. I could write about this for a long time."
Cons: "seats too cramped"
Pros: "The flight attendants were beautiful"
Cons: "very tight connection in VIE after a small late departure from LHR but we make the connection."
Pros: "Flight crew was pleasant, calm, and efficient."
Pros: "Staff was friendly and the flight was pleasant."
Pros: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Cons: "Unprofessional very, very!"
Pros: "I like the cotrious service. But I wish this international flight would take two suitcases instead of one"
Pros: "Clean aircraft, very nice crew, nice airport (Vienna). Always enjoy the flights when I'm heading towards home...."
Cons: "We were stuck on the ground at London for what seems like ages."
Pros: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Cons: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"
Pros: "Clean plane , good crew ,"
Cons: "they didn't load my baggage from flight 1 to 2"
Pros: "How great everyone was and smooth sailing."
Cons: "Made sure the flight was not over booked."
Pros: "It was a decent train ride."
Cons: "Stating it’s a train from the beginning and not having to go from one train station to another."
Pros: "Very friendly crew"
Cons: "In-flight system had some errors"
Pros: "Cops is always a good reason to flight"
Cons: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
Pros: "Spacious business class seats, excellent meals"
Cons: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."
Pros: "The crew was terrific."
Cons: "Seat angle adjustment was not the most comfortable for sleeping."
Pros: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."
Pros: "Quick boarding, comfortable seating. Great food!"
Cons: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."
Cons: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"
Cons: "Crew on the ground was very rude"
Pros: "Crew was nice."
Cons: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Pros: "Friendly attendants, entertainment variety"
Cons: "Comfort, food could have been better."
Pros: "The cue lines per zone are the most brilliant idea!"
Cons: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."
Cons: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."
Cons: "It was great trip thank you Air France"
Pros: "Crew was friendly and attentive but hard to understand"
Cons: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."
Pros: "Flight was on time."
Cons: "Food could have been much better in comparison with other airlines."
Cons: "they lost our luggage very inconvenient"
Pros: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"
Cons: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Cons: "Not much legroom."
Pros: "The Air France service was ok. Got me to my destination on time and alive."
Cons: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"
Pros: "Not much but the staff"
Cons: "No room, boarding was slow, zero bag or legroom"
Pros: "The food was okay and the staff were friendly."
Cons: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."
Cons: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"
Cons: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."
Cons: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"
Cons: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."
Pros: "The plane arrived in New York smoothly"
Cons: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."
Pros: "The airplane have great entertainment system. The cabin crew are very nice."
Cons: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"
Pros: "All was good we didn’t feel the time 9 hours passed easily"
Cons: "Nothing special"
Pros: "Short, lots of leg space"
Cons: "only there were del;ay at JFK"
Pros: "General air of professionalism is reassuring"
Cons: "Food, crew appear rushed"
Pros: "Priority boarding"
Cons: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."
Pros: "All crew I interacted with was great, friendly, and helpful."
Cons: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."
Pros: "A short flight but attendants served us a snack and water with a smile."
Cons: "No business class"
Pros: "Movie selection was awesome! Food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Cons: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."
Pros: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room, we were able to have a window seat which was great for my sister since before we didn't have the window seat option. The snack was good also."
Cons: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room."
Cons: "Left a little late for no apparent reason."
Pros: "The aircrew are very friendly. The staff at CDG were very helpfull with our connecting flight."
Cons: "The seats are very cramped for tall people, especially when the passenger in front of you reclines their seat."
Pros: "The seats were comfortable."
Cons: "The bag did not arrive. It stayed in Paris even though my first flight was on time. Connecting at CDG was a negative experience. Not enough time and unfriendly staff at the security check."
Pros: "the crew was very nice and the food was good."
Pros: "Loved the entertainment. The movies and other options were great. The drinks were very repressing also."
Cons: "I did not like the food. Also I do not eat meat so I was no given a non meat option I was just told to eat everything except the meat. I was also not a fan of the snacks in between. There was a spread some olives and then a spinach pie and they were cold and not appetizing. Next my luggage did not make it to ATL with me it stayed in Dublin and I ended up not getting it until 2 days later. Next the bathrooms became very dirty towards the end of the trip so it made it quite unpleasant to have to go to the restroom."
Airlines flying from Johannesburg to Krakow have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Johannesburg to Krakow
Masks required on board, masks provided on flights from Johannesburg to Krakow
Social distancing seating
Middle seats unavailable to book on flights from Johannesburg to Krakow
Testing for antibodies, testing for symptoms for flights from Johannesburg to Krakow
Waiving of change fees. Search flexible flights from Johannesburg to Krakow