I couldn't travel, now I can't get a refund and to change the date I have to pay an absurd fine.
Boarding was confusing with a delayed flight because there was no English translation
My biggest complaint is the comfort. I am not tall and there was no legroom. It was very uncomfortable. During my transfer in Sao Paola, the flight was slightly delayed so boarding was confusing because there were no instructions in English.
Horrible the worst airlines I have ever flown. Cancelled flight with no choices and when contacted them they were not helpful
Wider seats, better seat cushions, (I felt like there was a board I was sitting on). I had the chicken to eat but It neither tasted nor looked like chicken. The fruit was good.
I was in the last row and they sent me to check in my luggage last minute after boarding. I had to go through the crowd.
Our flight was cancelled and it took them 5 hours to reschedule and the next morning they said we still didn’t have a new ticket.
I travel often with LATAM, it never disappoints me. The service is great, nice crew, latest and some classic movies. I got 3 small meals, cannot complaint. I’ll definitely travel again with them.
We departed and landed on time, the aircraft was clean and comfortable, the crew were lovely. Online checkin worked well and the self service bag drop at the airport worked well. The a/c was an Airbus A330 and has been fitted with a good entertainment system with lots of choice in many languages. The price I paid for the flight was competitive with other airlines apart from the budget carriers, none of whom I was familiar with so I stuck to an airline I have used in previous visits to South America.
We didn’t have any entertainment. I tried to go online without success. The airplane was extremely cold and they didn’t have blankets.
The company that I bought my tickets through, Cheapflightsfares, failed to provide my confirmation information in a timely manner, so I was unable to check on at the country and therefore unable to make my flight. As a matter of fact, I STILL have not received the confirmation. After having read more and more reviews about the company, Cheapflightsfares appears to have scammed hundreds of hopeful travelers out of thousands of dollars. Please look into this company and, for the sake of anyone planning their next trip, stop allowing them to do business through you.
British Airways Flight 525 from Florence to London on July 29th 2025 was the worse flight I have ever been on. The flight was excessively delayed with poor communication from airline as to the reason for delay. We were notified of need for an unscheduled stop in Pisa after boarding due to weather which was limiting ability to fuel up to the capacity needed for the flight to London. Though we understand and appreciate the safety concern, on quick web search we later learned this was a recurrent problem. We were subsequently kicked off our connecting flight out of London to Port land, Oregon (also on British Airways) though that flight was also delayed (we were told we would not be able to make it in time, but ironically the amount of time it took for them to rebook us would have been more than sufficient to make the connection). We then had to stay overnight in London at a very mediocre hotel, had to take a flight out on a different carrier which involved a stop at LAX (not a direct flight to our home city which we had paid extra for the convenience). Half of our bags did not arrive in LA and we had to transfer the bags ourselves from the international terminal to terminal 6, only to have most of this luggage that made it from London to LAX not arrive in Portland. They bags were eventually found but took over 60 hours for delivery. The entire trip home which was suppose to be 13 hours took over 40.
The boarding was smooth, seats comfortable, crew friendly and helpful.
This flight from London to Chicago was actually on an AA airline. I did book through BA but the flight was AA. Great flight, hectic in Chicago, I wouldn't choose to fly through Chicago again, but that's not the airlines fault. The flight itself was great.
The cabinet was clean and comfortable. However the seating selection process was not confusing. In the end three of us were seated separately.
Our original booking with Kayak -our first experience -was exactly what we wanted and worked well. Updates were friendly and reassuring as were the contacts with UnderPricer so a big win-win. We learned a lot on your reliability and will definitely put you on our organisational list for the future.
Very long and took extra push back to BA staff to get a realistic flight after they made me miss my original direct flight. Eventually landed 9 hours late and incurred many extra costs with other missed bookings
They overbooked the flight by 3 people. It is completely unacceptable to tell 3 people, with paid tickets, that need to get home for children etc, that they need to stay another night. No compensation. No apology.
Boarding was efficient. Flight left on time. Wasn’t full so we could spread out a bit. Food was ok.
Flight was great (only a short hop from London to Dublin). Wi-Fi available on board(around 2 euros), power sockets, complimentary water and biscuit. Landin/ takeoff all went without a flaw.
