Find cheap flights from Johannesburg to Bogotá from R23 092

Flight was delayed for 4 hours and they misplaced my luggage too. Appalling.

Swiss ground crew was again at its prime and although I’m United 1K (Star Alliance Gold) they created problems with my hand luggage - while other passengers were boarding with more handbags and larger hand luggages, were critical on my 2 young kids attending the lounge with me and boarding the plane with me on the priority lane.

Bag lost. Lost bag recovery process is an unsatisfying customer experience. Because 1) bag is still lost but also 2) the process is outdated and form-heavy and 3) in our case also involved a long line.

There were multiple delays and the food was poor. Better food.

Wheelchair was the excellent service. I didn’t have any food or used entertainment. Overall for my trip experience was excellent. Thank you very much and keep up good work. Best regards

Not exceptional but all good. Business class seats are like the domestic Mint class on Jet Blue. Comfortable but not exceptional. Food is good but not superb. Flight attendants were better on India leg than Miami to Zurich. All India staff was more professional and service oriented. Very polite and service with a smile.

Thank you to the cordial crew and good hydration throughout the flight, food was good too. Carry ons usually weight by themselves so it does reduce option for cold weather clothes that are heavy, so carryon weight is tight.

That your phones given were the more comfortable ones, unlike the old ones. The flight was delayed and my luggage has been lost in Zürich both times. Also the food choices were terrible. I am dairy free and gluten-free and they had nothing available for me

Missed connecting train since flight was late into Zurich and I had to stay at airport hotel because of it as well as I had to repurchase train ticket

Old cabine without flat bed in business for a 12 hour flight is not acceptable

They wanted to close counter although they did not provide the wheelchair requested which ended by going alone to transit security and lost long time and they did not want to wait .

Boarding was smooth and on time. The seat was comfortable and the entertainment worked. Staff were gracious.

Good aorcraft 777 but Worst food ever Breakfast was a bû’with matonnaise… Staff was nice but invisible most of the flight

worst experience ever i choose my seat in advance and also have my seat selected in my boarding and the they told me that my seat has been changed without notify me

Food could have been better especially the breakfast. Overall it was a good flight

I have used Air France and KLM many times it will help if they change their menu's feel like it's been the same for years!!!, Especially the breakfast. Overall the flight was good and enjoyable.

No bording was given for next trip on same carrier, food was very moderate.

Even though my seat is a paid seat, I was told to give up my seat to a passenger. I tried to ask the CA to negotiate, and when I spoke in Japanese, the CA fled. I had to find a Japanese CA and ask them to deal with it. . After takeoff, I spilled my coffee, and when I asked the flight attendant for a towel, she told me to wipe it off with a wet tissue. My clothes got wet, so I asked CA for an extra blanket, but I had to wait for an hour.

Please serve no god if you must serve dog food

I do not read or speak in Spanish. Only English. When asking for help, the people spoke quickly in English and pointed a lot. I wish they would’ve spoken a little slower for me to understand. There was much confusion and hurried in their message and I was unclear as to where to go

Everything was as you would expect in coach - fine. Flight was close to on time.

It was confusing because I got a notification that my gate was changed when in reality it wasn’t

I missed my plane because there was a lot of people during the migration process. The airline has the chance to care for their clients and they could get the passengers missing in the flight. I lost a day of work and Montfort transportation to go back home and go to the airport again. Unfortunately the airline doesn’t care about that. I use latam at least 4 times a year, so I guess I need to be treat better. In addition, one on my baggages didyarricw to my destination. So frustrated with this trip.

Everthing ok , crew very nice but but we had a bad experience with the wheel chair we had to wait too much for the chair, my husband couldn’t walk and he was in lot of pain , LATAM has to take care of that

Flight was great Customer service was questionable until we found someone at checkin to help us. One young lady took all our passports disappeared for 15 minutes, came back with nothing done, handed to someone else and left for lunch. Very complacent. Baggage was very expensive until we went to the service counter and a separate person helped us. Even with platinum status they wouldn’t allow free bags. We will continue to fly Delta as our preferred carrier but will avoid checking in with Latam. Dr. Armand Radke

Terrible They charged me 157$ for excess baggage even though my bags were within the normally accepted limits Flight was late. Service was poor. The snacks were really bad

Flight from Lima to São Paulo didn’t have USB plug to charge the cellphone.

Awful, horrible customer service. Flight got delayed and had to spend y the night in Bogota as a result. Very poor

Hostile flight attendants. Second flight with Jose so much better. Arrived 1/2 hour early. Thanks.

Boarding did not have a clue what is an EU disability card

There was a Turkish Airlines employee sat in 16A in the row in front of us. We understood that she was a Turkish Airlines employee from her interaction with the cabin crew and the fact that she boarded business but was sitting in economy with us. What annoyed us was the extremely loud conversation she had for the majority of the 12 hour flight with two men, one of which was leaning over the chair in front of her. This was annoying as they were so loud that my wife and I could still hear them despite wearing our noise cancelling earphones. No intervention was taken by the cabin crew. Secondly, she ordered some extra meals from the crew, which we believe to have come from business class, for her male friends. Seeing this in economy is very disheartening. Lastly, one of her male friends pulled out an e-cigarette and was only mildly reprimanded by the cabin crew. Overall, we consider this behaviour completely inappropriate of a Turkish Airlines employee. Next time we will book with Emirites, I don’t think that their employees would be allowed to behave in this manner.

COmpared to my experience in the business class of other airlines the food variety and offerings were meager. They did not have any cookies or crackers for snacking! They were unable to offer some other items. This has never been my experience in other airlines.

I am writing to express my extreme dissatisfaction with the recent flight experience I had with your airline. This has been one of the worst travel experiences I have ever encountered, and I feel compelled to bring it to your attention. Firstly, I missed my flight due to what I perceive to be a lack of clear communication and coordination on the part of your staff. There was no remorse or apology from the airline's representatives, which further exacerbated the situation. As a result of missing my flight, I was subjected to a 24-hour delay at the airport, where I had to spend a significant amount of money to rent a hotel room and cover other incidental expenses. Additionally, since my baggage was already checked in from Tanzania to Turkey, I had to purchase essential items for the 24-hour period. What truly dismayed me, however, was the discourteous and unprofessional attitude of your staff. Their lack of empathy and understanding only added to the stress and inconvenience of the situation. I have been traveling abroad for over 20 years, and I can confidently say that this experience has been the worst I have ever encountered. As a result, I am compelled to reconsider ever using your airline again for future travel. I strongly urge you to address the issues I have raised and take immediate steps to rectify the situation. Additionally, I expect a formal apology and a refund for the expenses I incurred due to the airline's negligence. Thank you for your attention to this matter, and I look forward to your prompt response.

My flight had two legs. When checking in at the first leg the agent offering for a deal to upgrade the leg to first class for $199. He then claimed I would be able to upgrade the second leg once I got to the next airport. I declined and when I inquired about upgrading at the second airport, the cost was $1,300. I also had an issue at the airport lounge. I am allowed one guest in the lounge. My friend came in the lounge for less than 5 minutes and left when she couldn’t get a sleeping suite. I wanted to bring in another friend. The airport staff first started acting as though they didn’t understand English and then became upset when I asked for their names so I could file a complaint. As an elite member I knew they could do more but were not. One of the agents started over talking me and walked away mid conversation dismissing my request for assistance. A man claiming to be the manager said you were asking for her name. He also never tried to assist me or see what was going on. He claimed the interactions were recorded and management would see everything. I’m not sure how that would assist me days later. I am sure it didn’t help that I was a black American woman.

I will avoid this airline as much as possible. Service was rude, and I don’t think the crew knew how to answer a CALL LIGHT. I pushed my call light on the ohare to Istanbul and the Istanbul to Thailand flight because I was very very thirsty. NO ONE CAME. I pushed it twice! NO ONE CAME! Why have a call light when no one will come? My experience was the WORSE AND I WILL NEVER EVER FLY WITH THIS AIRLINE AGAIN. The cabin crew needs to learn MANNERS AND BE RETRAINED on their jobs on how to be helpful and kind instead of being short with their customers and ANSWER CALL LIGHTS! I honestly wouldn’t be suprised this airline goes out of business.

Pathetic flight. No inflight entertainment and seats were very cramped

Staff didnt want to work, had to get up to get food and ear plugs myself even after calling the attendant multiple times. Both bags were not recieved in Dubai, called the next day to confirm bags were recieved and had to go to airport to pick up the bags. Now coming back to LAX one bag made it and the other bag is still missing.

easy and perfect boarding; no change in scheduled flights. keep up the good work.

They lost my luggage and it took a long time to let us know it was lost.

Terrible. Missed my flight to final destination because of delayed British Airways flight. Had to spend 12 hours in airport and $1500 for new plane tickets

British Airways planes are too old verses other airlines, followed by luggage not turning up, with a customer service team unhelpful in trying to locate or send to hotel was appalling. 3 days without suitcases on a leg that flies 2 x daily.

Annoying customer pushing my seat did not make this pleasant.

Flight delayed Got bags after 5 days Delivery of bags was done 500 meters as driver did not want to go into my street

the headphone jack was damaged making it impossible to keep a clear sound. while it is beyond the airline's control how many children are on each flight, it becomes very difficult to enjoy the flight when there are 5 or 6 children all crying and screaming at the same time. I know there is no good solution at the industry level, but I think there are good reasons to try to develop some solutions rather than just say it is the luck of the draw. maybe you could show a seating map where children who are booked are a different color, that would allow us to know what to expect and possibly rebook to a different seat or take a different flight. maybe some of the covid-related ideas about redesigning the cabin for more privacy and hygiene could be further developed and tested. on my leg from London to Washington DC, the passenger next to us was coughing consistently for long periods of time. it was obvious she had been ill and knew it before boarding. this leads me to think we should consider additional screening measures because some of the public is no longer acting responsible or ethical in regards to covid and health protocols. just answering questions on a check-in survey does not seem sufficient to convince people to not fly when they are ill and symptomatic.

Overall, very good. It should be noted however there was a 1.5 hour delayed departure time for BA175.

The flight was late and we missed our connection because of that

Superb staff, ingenious seating in Club class. Superb food and service. Loading and unloading. Ample cabin overhead luggage space. But the earphone socket was damaged and did not give binaural audio. Very hard to follow a film over the engine noise. Nor could I get to play Sudoku for want of instructions.

My luggage di dnot arrive till two days later and after several phone calls and unpleasant conversations

You lost my luggage on the trip to Dublin and again on the way back, still waiting on luggage.