R10 171 Find Cheap Flights from Japan to Cape Town

SQ service is great as always. However, the food quality seems to have gotten a lot worse recently.

Wish the seat don’t have restrictions, can’t fully insert backpack all the way inside.

Best service airline. The cabin crew is attentive and friendly. Inflight entertainment system is good

Service was top notch and the attention to passengers is great. Takeoff and landing was on schedule. Food selection is good

The business class seats were very uncomfortable. When in lie flat position my legs were very restricted.

The staff on the plane were attentive and friendly. The frustration with the cabin crew was that we were served second to special diet people. And, we were in economy section. The boarding staff was mediocre. Got scolded for requesting to sit with spouse on 14 hours long flight home. Was told they cannot break up families for us. Didn’t understand how we were denied sitting together as we are husband and wife. After many words of exchange, we were accommodated. Cleaning crew did a horrible job! Bathrooms were unsanitary or dirty from beginning of flight! Didn’t expect sparkling as its economy, but did except decent.

Crew and service excellent. 2 hour delay for takeoff. SQ app showed flight on time.

Food from Surabaya was below average but from Singapore is much better

Horrendous. We upgraded and they took the money but cancelled one of our tickets. The recline action didn’t work on the seats for the flight from Singapore to London, pre booked meals but they seemed to have disappeared as well.. Phone customer service was horrendous. Took 5 phone calls and no fix. Craig at the airport was the only one who seemed to be able to get the ticket back.

Excelent service and plenty of food and drinks during the flight. Flight crew very attentive to our needs. Leg room between rows are very disappointing.