Cons: "Food was very poor. They gave us same food every time in all flights. Sandwich was not good. There was no tea, coffee or cold drink. Not even fruit or any chocolates. Food made all of us very upset."
Pros: "We missed the connection because the Istanbul airport is a silent airport and no announcement were made for boarding."
Cons: "Announcement from crew or reach out to people in front of gate would help. Also, the staff at Istanbu airport is so rude and have no respect for customers."
Pros: "Crew were nice and friendly"
Cons: "Better seats and entertainment system As usual Turkish airline was late in departure"
Pros: "Everything...the food was delicious, the staff was gracious and always went the extra mile."
Pros: "The cabin crews on Turkish work very hard. The food is well prepared ,"
Cons: "Nil"
Cons: "Connection flight from plane to the gate,seats need to be updated"
Pros: "Sleeping accommodations, storage, crew attentiveness in business class was outstanding. 5he business lounge in Istanbul was the best ever. Great airline."
Pros: "The service was very nice and courteous"
Cons: "The seats don’t match up to the comfort level and privacy of the other airlines"
Pros: "Great entertainment, good seat comfort (even in economy seat), good food and friendly service."
Pros: "I liked the food."
Cons: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."
Cons: "Ethipian Airlines overbooked my return flight and did not offer me an alternate return flight so I could return on my designated date. They instructed me to come back the following date to fly. I was not compensated nor offered at the very least an apology. The ticketing staff was unprofessional and attempted to blame me for not flying. Do not fly Ethiopian Airlines out of Accra ever!!!"
Pros: "Crew was nice. Plane was older model. No individual movies. Seats were old and worn, but flight was nice."
Cons: "Not sure anyone can change this, but people (Egyptians) got out of their seats before the plane had even slowed down on the runway. People were jostled about. One guy bumped me several times. They then rushed forward cramming up the aisles. Just ridiculous."
Pros: "After the Kigali Addisababa segment this was vastly superior with a newer aircraft"
Pros: "New aircraft with comfortable business seats"
Cons: "More than 4 hours delay! Not all selection from food menu available"
Pros: "Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height"
Cons: "Better selection of videos"
Pros: "Fine flight with good meals."
Cons: "TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact."
Pros: "The seats were very comfortable and generally this flight is comfy"
Cons: "The queue during boarding is very long, they need to add counters"
Pros: "flight was on time"
Cons: "Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter."
Pros: "The food was good, seats were quite comfortable and the crew was awesome"
Cons: "The entertainment was not that great"
Pros: "I liked they’re fury free in flight shopping, very nice affordable pieces of jewelry and perfumes"
Cons: "They weighed my carryon! I haven’t seen any other airline do that before. I flew with them 3 times this year, 13 hour each flight and the entertainment was not the best. They didn’t have enough current movies or tv shows. The food was bland. Coffee cups were plastic and it burnt my finger."