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RSW - JNB

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Fort Myers (RSW)
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Sat 9/25
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Top 5 airlines serving Fort Myers SW Florida Intl to Johannesburg OR Tambo

Scores according to KAYAK customer reviews

8,3
Emirates
Overall score based on 15 476 reviews
8,3
Boarding
8,2
Comfort
8,4
Crew
8,5
Entertainment
8,0
Food
Airline reviews

Cons: "I did not receive the flight confirmation even after payment it was kayak mistake and i will never book from your site again"

Pros: "Crew was good but only one thing I don’t know why before landing 30min crew starting collect blankets and headsets it’s making me so upset!"

Pros: "Marco was a great crew member, handled the sick child like a pro"
Cons: "Kid running around bumping into everybody. Impossible to sleep."

Pros: "Friendly crew"
Cons: "It was okay"

Pros: "Yes comfortable flight"
Cons: "Toilets to be checked for cleanliness more frequently."

Cons: "WiFi down the entire flight, made worse by the crew continuously promising it was “about” to work. Wouldn’t recommend Emirates to any professionals traveling who rely on staying connected on such a long flight!"

Pros: "The options for drinks for this 13hr flight were great. The food was sufficient. The ride was smooth as usual."
Cons: "I know the crew gets tired too, but the whole crew shouldn't be tired and disappear all at once."

Pros: "Good seats. Good space good crew."

Cons: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"

Pros: "Smooth flight"
Cons: "I wished I was in business class..."

Pros: "Great service and attitudes by staff."

Pros: "Direct flight"
Cons: "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."

Cons: "Because my husband and I couldn't complete the online check in, we ended up sitting on different ends of the plane."

Pros: "I love everything about Emirates."
Cons: "N/A"

Pros: "Nice flight sttendents"
Cons: "Seats too small"

Pros: "I liked the cooperation of the crew."
Cons: "There's no specific reason to dislike, but 1 thing that they changed my schedule now,"

Pros: "Efficient and good actually good for airline food"
Cons: "Electronic equipment a bit out dated and below standard"

Pros: "Good aircraft. A 380"
Cons: "People carried a lot of hand luggage and the overhead bins were crammed"

Pros: "The crew was both friendly and attentive. I was satisfied with their interest."
Cons: "I found the boarding experience in Dubai to be quite tedious. We were shuffled around here and there and getting on the plane itself was tough."

Pros: "the crew are nice"
Cons: "food limited selection"

Pros: "Everything was very nice"

Pros: "Emirates is the best Airline"
Cons: "Everything"

Pros: "Good leg room"
Cons: "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."

Pros: "Crew was friendly, food was good and entertainment great. Space between front row seats in economy class was good."
Cons: "all good."

Pros: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Cons: "Just the coffee was terrible lol,"

Pros: "Leg Room"

Pros: "Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!"

Pros: "E v e r y t h i n g ..... I understand now why they are the number ONE airlines in service. We travel enough to see the BIG difference. Thumbs up. Please don't change !!!!"
Cons: "Nothing"

Pros: "Everything was good"
Cons: "What id isn't like is some people will sleep by the time we reached Dubai we missed some important information about the changes in the gates of next flights , they could have announced it just before landing one more time"

Cons: "Crew were rude, kept knocking customers. no vegan meal No drinks offered for majority of flight poor quality entertainment, screen didn't work properly."

Pros: "They still catch my attention, and while traveling with them I continue to enjoy this airline."
Cons: "As per my Oslo - Dubai review (read there for more details), they cancelled my flight, put me on a flight a day later, and then left me with the bill and the inconvenience. This was the connector out of Dubai and back to Johannesburg. I've flown with them many times and I've picked up one or two small cut backs they've made like no hot towel when you get onboard, only before your arrival, and the meal seems a little more slimmed down (but still pretty tasty), They used have one or two extras which they've now taken away. Not sure why?"

Cons: "Seat assignment and boarding process"

Pros: "Mostly everything"
Cons: "The chair and the food"

Cons: "Rude and racist cabin crew!"

Pros: "Always my number one airline."

Pros: "The crew member was excellent,she went all out to make my journey easy and comfortable.I have sent an email to her superior,please use her as an example.if all attendants can serve and see to passengers like her will be beneficial for emirates"

Pros: "Friendly staff awesome planes wonderful experince"
Cons: "Service was a bit slow. Drinks and food took quite sometime to arrive."

Pros: "It was a smooth flight"
Cons: "It was ok"

Pros: "The food was delicious, and I received the special meal I had requested with no problem. Again, great selection of TV shows and movies."
Cons: "The crew seemed a bit put off, just not very friendly. Maybe something had happened that put them all in a bad mood I'm not sure. Despite this they did help people without complaint, but you could tell they didn't want to be there. Again on this flight the TVs were an old model that was difficult to use, you had to push really hard and finagle your finger to get it to read what you were pressing."

Pros: "Everything"

Pros: "More spacious and easy navigation on entertainment screen. Good food."

Pros: "Granted I was tired after being in transit for 24 hours, but this final of 4 long-haul flights was a real bummer compared to the other flights. Boeing 777 packed to 100% capacity."
Cons: "Really cramped and squished compared to other flights. Toilets at DXB were filthy (I searched around for the cleanest, which was still disgusting), with the cleaning attendant standing around in the restroom doing nothing. Duty Free shops really expensive compared to European airports. Meal on board (breakfast) was really terrible (and that taking into account that airline breakfast is always bad), really the worst I've ever had on a plane, even the Croissant was chewy and very dry. Emirates has become a massive sausage machine people-mover. It has loss its finesse and exceptional service."

Cons: "Customer service at cairo airport is soooooo bad. They don't care at all about customers."

Pros: "The staff were wonderful and efficient. The toilets were clean and the food was much better than my first flight with emirates although the portions were small on the main meal with only four spinach ravioli offered in a tomato sauce."
Cons: "Passengers do not fit on to their seats and overflow into the space you are occupying which is so tiny as it is. There is not enough room to even reach down to pick something up if you drop it. Overhead lockers are full. I think planes either need to be redesigned with sleeping compartments (such as the second class compartments the trains have) for overnight flights or seats need to be slightly larger to make up for the fact most people are larger today."

Cons: "Baggage claim in Hyd took more than 2 hours"

Cons: "THe Hostess was not attentive and had to ask for things a few times. No goody basket was given although some pax did get it."

Pros: "The plane was very comfortable and I had plenty of space for not only myself, but my carry on luggage. I only brought carry ons so I wasn't sure if I would be able to place my bags above where I sat and if there would be enough space. There was."
Cons: "The boarding process was a bit confusing. It all seemed to happen really quickly. Suddenly it felt like everyone was allowed on the plane which confused me. But in hindsight, I think this was for the best because the boarding process was pretty speedy which impressed me."

Pros: "The service crew was perfect. Check on me through out the flight to ensure that I was comfortable. When meals came around and I was sleeping they check to ensure i did not miss a meal. 5 stars for the crew of Emirates flight 220."

Pros: "Very professional and very curtious thank you Emirates."

Pros: "Nice crew and prompt service"
Cons: "Crammed, narrow seats"

Pros: "Entertainment"
Cons: "I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to. The space between rows of seats. It was really crammed in Economy and we are a petite thin family!"

Pros: "Swiss is my new favorite airline."
Cons: "Nothing bad to report. Book Swiss!"

Pros: "Entertainment was great, excellent movie selections, and games."

Pros: "Crew were very nice and accommodating. Chocolate always appreciated!"
Cons: "The passenger in front of me slammed into my knees. I am very tall. She was not but she sure got her seat back as far as possible in spite of having he bulkhead sear, so I had to be careful of my position the rest of the flight"

Pros: "Crew was great, seating comfortable."

Cons: "Actually making the flight"

Cons: "Terribly uncomfortable seat."

Cons: "seat comfort"

Pros: "Great crew who tried to address my broken in seat entertainment."
Cons: "My inseat entertainment could have worked."

Pros: "Crew was very friendly. Seat a pretty comfortable."

Cons: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."

Cons: "Flight was cancelled. I was rebooked on different flight, arriving in total 6 hours later than planned. My train connection was not valid, and I hhad to buy another ticket."

Pros: "Everything"
Cons: "Nothing"

Pros: "Crew was attentive and overall I enjoyed the flight"
Cons: "Food could have been better"

Pros: "Great staff and air flight attendants"

Cons: "Palermo never ready for plane arrival"

Pros: "Flights attendant proficinal , food was great , first time experience ice cream on airplane served. Seats are comfy and wide , much space between seats compare with other airlines."
Cons: "Nothing"

Pros: "Nice self boarding"
Cons: "No big screen to communicate priority to boarding since I am deaf."

Pros: "The gate agents, crew, and food."
Cons: "Entertainment monitor kept stopping, then going, fast forward, then fast reverse. Watched a 1 hour 10 minute movie that took 2 hours 40 minutes to view. I am over 200 cm in height, the passenger in front of me was 163 cm with seat all the way back while sitting on the edge of her seat playing games. The monitor I was watching was about 14 cm from my face. I never put my seat back, but I sure as hell will now. This flight was over seven hours, that is to long to be contorted."

Pros: "Les hôtesses ont été super gentilles. Merci!!!"
Cons: "L’espace entre les sièges est très réduit"

Pros: "The food wasn’t bad"
Cons: "Business seats suck"

Pros: "Food."
Cons: "There was not hot tea/coffee offered with a sandwich."

Pros: "The flight attendants were professional and helpful."
Cons: "We were glad to have extra leg room at the bulk head, however, the seats themselves were extremely narrow. My elderly father found it exceptionally difficult to sit and stand from the seat. The seat table creates an ever tighter fit for someone with special needs."

Pros: "I thought the attendants were nice and that it was an easy, relaxing flight."

Pros: "Also poor this airline is overpriced"
Cons: "Long disorganized boarding process Old airplane"

Pros: "Great service & lots of room to sleep"

Pros: "Courteous Staff Excellent Service and enough concern for the guests."

Cons: "Mackenzie Gray/ My flight was cancelled due to bad weather conditions unfortunately. I'm upset that I never received my initinerary for my substitute flight! I tried online and calling the # that was provided no results. I managed to get thru to someone and they told me they would send the info to my email but they never did."

Pros: "Air hostesses were very courteous, friendly and the cabin was clean and comfortable. My flight from jfk to Geneva (then Zurich) was cancelled due to weather in Geneva (Swiss 23) so I got upgraded to a delta flight to Brussels then to Zurich Comfort+ !!! Thank you!"
Cons: "Flight from Zurich to Johannesburg: Swiss 288 (airbus a340-300) Sat in the last row of the Swiss air flight, economy, which was okay but our whole row video enternatinment system didn’t work. You’d pick a movie and it wouldn’t play. The games, camera and flight status animation all worked but not the movies. Air hostess tried resetting , still nothing. But it was a great opportunity to have a lovely conversation with my new German Friend Barbara and read my book! More lactose intolerant alternatives for breakfast which had much (cheese, yogurt, croissant) Other than those two , excellent flight. Thank you Swiss!"

Pros: "The crew took very good care of us with food and drinks"
Cons: "Updates by the captain about the situation were too few, too infrequent."

Pros: "The hospitality & staff were impeccable."

Pros: "Flight is conformable.. Crew was fine."
Cons: "they did not put our special meal request for the 1st leg of our journey .. it was only 2.5 hours flight.. so its okay,.. but generally not a good thing...experience at the Zurich airport was not good. They checked our passports 3 times before we got to our gate. Swiss airlines should account for these things when they give options for the connections. we had about and hour and half layover and did not even have time to have coffee or anything before a 9+ hour flight. We just ran from one flight to another and barely made to our flight.."

Pros: "Very friendly and excellent service. It was my first experience flying with Swiss. Will definitely fly with them again. Brest airline I've taken to Europe. This airline should be called tthe friendly skies of Europe. They are outstanding."
Cons: "The trip coming back to Chicago was a bit longer than going. The excellent service tgay eas provided by the crew made up for tgay."

Pros: "Too hot. Even after several requests nobody lowered the temperature. Very cold manners except for one attendant who was friendly"
Cons: "Service, Temperature, Attitude"

Pros: "The flight was smooth; Attendants were nice and everything worked according to schedule"

Cons: "Penalising passengers who travel on board with only a smaller bag by making them put this under their seat in front in front of them whilst others are bringing on two huge bags"

Cons: "My seat did not recline and my tv did not work"

Pros: "Tons of movies, excellent food, clean planes, friendly crew. Flying was a pleasure."
Cons: "Checking in is very inefficient at JFK. There was only one (super slow) teller checking all of economy, while three people checked in business class. There were no automated check-in kiosks. you can imagine the chaos. Unfriendly tellers too. On the way back I was selected for a strip search when I checked in at the gate. So was my husband, but he wasn't told of this until he Was boarding and his ticket beeped on scanning. There was no room for our carry on, because we boarded so late. Annoying."

Pros: "Loved the smoked salmon!!"
Cons: "No wifi or tv"

Pros: "The food provided and the service was excellent."
Cons: "The space between the seats are super small and uncomfortable. For a long flight you can barely sleep and your legs hurt after a while."

Pros: "Airline services and great time scheduling"
Cons: "Upon arriving to Chicago airport the Chicago airport couldn't get passengers off the plane due to mechanical issue"

Pros: "The Swiss airline bit was about an hour late. Weather etc. But such things happen. The flight itself was fine. They even served food and a beer."
Cons: "The queues at Heathrow for passport control were long. The non-EU q was awful. Luckily the tube was running all night on those lines we needed."

Pros: "Excellent"

Pros: "Excellent customer service, and on time flight"

Pros: "A swiss machine..."
Cons: "the smell someone left in the bathroom before me."

Pros: "Great customer service."
Cons: "Breakfast was a strawberry yogurt, orange juice and a croissant. Sugar free options ie. Eggs, rye or whole grain bread are a few examples of sugar free breakfast items that could be provided."

Pros: "No delays. Good boarding *but I have Senator status so I bypass lines). Food good even on short flight"

Pros: "The whole trip was handled extremely well. First time we've done 12 hrs straight in the air. They made the experience seem like it was much less. Will fly that airline again."

Pros: "The crew was terrific, the pilot provided us with lots of good information, and though the plane left late, it arrived on time."
Cons: "The seats are configured exactly opposite the human back. Clean, new, but very uncomfortable."

Pros: "it's the second time delta breaks my checked bag"
Cons: "it's the second time delta breaks my checked bag. They need more care with the bags"

Pros: "Not much"
Cons: "Crew kept bumping me in flight. Deplaning took too long."

Cons: "The one member on the crew team was rude and harsh. Very poor customer service skills."

Cons: "Everything was great! Would love to be a loyal Delta passenger. I wish the prices were more competitive. Willing to pay more for the quality of experience but Delta always seems sky high!"

Cons: "The plain from LGA had to return to the gate for maintenance, it made to ROC almost on time."

Pros: "Good crew and amazing always ask if anything I needed."
Cons: "Had issues with specials meals requests. Was unable to get what was requested told both on originating flight, and returning light that its had not been loaded but the request wasn't there.."

Pros: "Not a lot"
Cons: "Customer service"

Cons: "Service and crew at JFK was horrible! Worst I have ever been around. Staff could not have cared any less"

Cons: "We always board with Sky Priority but the agent took us off the line until Comfort Plus boarded. It was embarrassing to my husband and myself."

Pros: "The B757"
Cons: "The time to switch plane it was too short almost missed the plane"

Pros: "Crew was so friendly and helpful!"
Cons: "My suitcase arrived damaged."

Cons: "food options"

Pros: "Yes"
Cons: "Just better food"

Cons: "Delta comfort works especially for one who is handicapped"

Pros: "Yes very clean plane and crew was amazing. My daughter was hungry and the crew filled her bottle with milk twice"
Cons: "Maybe better snack"

Cons: "The seats are not very comfortable for such a long flight"

Cons: "After a delay of about an hour on a very full flight the gate agent asked for volunteers to check their rollaboard suitcases. The gate agents then allowed those who checked their rollaboards to board before Zone 1,which was fine. However, a bunch of people without gate check stickers on the rollaboards were also allowed to board before Zone 1, which was aggravating. There was a long delay on the tarmac, during which we had to pull back to the gate or to a maintenance area before we finally took off. When we arrived in Vegas there was no gate for us to pull into, which led to another long delay of an already long and delayed flight."

Pros: "The flight crew did an excellent job communicating the weather expectations for the flight. I appreciate that information although the actual flight turned out to be very smooth."

Pros: "Flew us safely home."
Cons: "We waiting on the runway for over a long period."

Pros: "Flew delta comfort, priority boarding, extra legroom, short flight so no meal included"
Cons: "nothing bad about this flight"

Pros: "We were on time"
Cons: "The plane was terrible. Trim pieces falling off the seats. In very rough shape. The crew did ok, nothing terrible but the service was mediocre and they were very stingy with the snacks and drinks."

Pros: "Everything!"
Cons: "It was perfect, left on time, arrived early!!,"

Cons: "Service, puntuality, the flight was delay, no word of apology for been late"

Pros: "Love the entertainment options."
Cons: "Very limited snack options and seats are very narrow."

Pros: "First class service and seats"
Cons: "Lost my bag... very frustrated. Nobody at the baggage claim would give us an answer, they said there might be more bags coming... Then they ran away. We finally wind up at the last bag office and they began the process... We still are waiting for our bag, 14 hours after reporting it missing."

Cons: "Aircraft seemed shabby despite refresh of Comfort Plus, food was really mediocre. Steer clear of the Asian Veg option."

Pros: "Empty seats, room to spread out"

Pros: "Delta in general but , they let me stranded, i had to find a eay to fly home, they did Not help finding a next flight.. i missed my flight because of WX"
Cons: "Lack of interest towards the passenger and client, i had to do it my self"

Pros: "Great service, nice agent friendly"

Pros: "NOT A THING!!"
Cons: "I has nothing to do with the flight it self! The original fight was cancelled from Minneapolis to Atlanta (with no notice) I found this out by calling!! I was told a confirmation of a new flight was going to be email once the request from the support had been approved (the email confirmation was never received). I was also instructed multiple times to not show at the airport unless I had receive the confirmation. I was up most of the night waiting for this confirmation that never came!! I received an email this morning letting me know the fight from ALT to Mexico had been delay!! When I opened it to view the itinerary it showed she had been booked for the am fight at 6:30 am! after spending another hour and 35 minutes on the phone your support team could not find a fight until Dec.21!! Not to mention the accepted they had problems with their email system and phones, but asked why didn't I called,mmm I was on the phone for the 3rd time!!!! I am very, very disappointed!! Not a discount was offer or a fight the next day even when I was checking an flights were available!!! Here is the other part,,Rosa came all the way from Mexico to care for her ill sister for the last 2 1/2 months, all she asked was to be able to be back home for the holidays!! Your team insisted on scheduling a flight for next week or a full refund!! This was not a money matter!! It's about getting some one home for the Holidays who has helped a ill person during the most vulnerable time in her life!!"

Cons: "The airplane did not even have storage space for below-standard sized bags. Gate check worked fine, but it was an inconvenience and some of my stuff got frozen"

Pros: "cleanliness; attendants were very helpful"

Pros: "Service was fast and the inflight entertainment is free. Lots of movies to chose from, which is nice for the long flight."
Cons: "It was the most cramped I have ever felt in a plane and also the longest flight. Horrible combination. Some of the crew were snippy."

Pros: "On time departure and arrival"
Cons: "We landed at 2:14 p.m. but did not get our luggage until 3:38 p.m., with "priority" because we were traveling business class. Dozens of bags that were not "priority" preceded ours."

Pros: "attendant frienliness, and communication."
Cons: "The plane. it is an unsuitable for more than one hour flight. The value for the money is down in the bottom."

Cons: "My flight got to New York so late!!!! I missed my international flight."

Pros: "The aircraft was new and most flight crew were nice."
Cons: "Way too many useless announcements by the copilot and the lead flight attendant. Keep it short. Don't get back on once you put the mic back. And how about announcing th baggage claim carousel if your going to interrupt as much as you did."

Pros: "Everything went very smoothly, I didn't eat anything but the snacks are fine. I don't think there is any "entertainment" unless you pay for it but that's okay."

Pros: "Everything, confort, pilot's comunication..taking different route to NY to avoid weather, and wind problem."

Pros: "New plane, nice comfort seat"
Cons: "The snack selection...pretzels or cookies!"

Pros: "the plane crew were nice"
Cons: "ok wont fly delta if i can avoid it"

Pros: "On time,smooth good servive"

Pros: "The best stewardesses in the industry."

Pros: "Plane was clean, staff helpful"

Cons: "Seats had no leg room."

Pros: "Given an upgrade to comfort seats for taking a bump was a nice plus. Pilot kept us informed o flight arrival and times."
Cons: "Gate attendee wasn't very cheerful, felt like I was being a bother when asking questions. Stewards on the flight were not very social either."

Cons: "On board entertainment (movies / games) was not working the whole flight."

Pros: "Crew was nice. Free wine. Lots of great entertainment choices."
Cons: "I do not like that when you book through Kayak you cannot choose seats on Delta. Is there anyway to do this?"

Pros: "Left on time, arrived early. Good free movie and TV show selection."

Cons: "No entertainment available at all. There were empty seats available and passenger next to me in the aisle seat was not offered to move--she fell asleep with her legs crossed and kept kicking me in the middle seat--I was traveling with the window seat passenger."

Cons: "Free wifi"

Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."

Pros: "Nice crew, good food."
Cons: "Both bathroom were not working in business class area."

Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."

Pros: "Pleasant crew. Appropriate and efficiently served snack."
Cons: "Boarding and disembarkation were slow."

Pros: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Cons: "I congratulate the KLM crew!"

Pros: "Crew helpful. Food good."
Cons: "Better range of movies please"

Pros: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Cons: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Cons: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Pros: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Cons: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Cons: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Pros: "Awful"
Cons: "Everything"

Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Pros: "Lovely crew, very helpful"
Cons: "N/A"

Pros: "Friendly and efficient crew. Flights were on time if not even early."

Cons: "No reading light in my seat..."

Pros: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Cons: "Nothing"

Cons: "Very slow service at checkin, was not even available when I arrived at the airport"

Cons: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Cons: "Flight departed 35 minutes late"

Pros: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Cons: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Pros: "Entertainment"
Cons: "Food and one bathroom out of service makes an awful flight"

Pros: "Arrived Early!"
Cons: "Left Late :-)"

Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"

Pros: "Food was good and crew members were very nice"
Cons: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Cons: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Pros: "Delayed flight but staff apologized as for safety reasons."
Cons: "Very late arrival"

Pros: "Nothing"

Pros: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Cons: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Pros: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Pros: "Crew was very helpful.food"
Cons: "Food was not upto the mark."

Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Cons: "magazines very dog eared and some badly torn"

Pros: "Food and staff were great"
Cons: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Pros: "Boarding was very efficient."
Cons: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Pros: "Good and plenty of food available."
Cons: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Pros: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Cons: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Pros: "delayed"

Pros: "The service, entertainment, food, the crew, the aircraft were excellent."
Cons: "They put us in a Transavia plane."

Pros: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Cons: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Pros: "Food and drink service"
Cons: "Boarding pass facility"

Cons: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Pros: "A nice short flight"
Cons: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"

Cons: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Pros: "Good food, good entertainment system, comfortable seating."
Cons: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Pros: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"

Cons: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."

Pros: "Amazing crew, great service."

Cons: "1 hour delay due to maintenance but the ground crew and pilot kept us informed."

Pros: "The lady at the checkin was very considerate and suggested that I am only allowed to bring one baggage. So she suggested if I can combine my both luggage as one, then I should be all good otherwise they will charge double- scary."
Cons: "Light travellers like us should be given more latitude to choose 1 bag size 17x10x 5” and one laptop bag size 12” X 10” x 3”"

Pros: "The pilot told the passengers before the flight took off that there would be some turbulence. It was nice to know about it beforehand"
Cons: "The crew started serving first class passengers BEFORE boarding was complete, which forced the passengers who had not boarded yet to wait in line until service was complete. This sent a poor message to the economy class telling us we were not important customers"

Pros: "Horrible experience with travel assistant at Newark. All United ground staff were rude and extremely slow. Complete chaos in extreme weather situation."

Cons: "Not missing our flight"

Pros: "20 minutes early landing, despite the weather"

Pros: "Nice crew. Frequent updates regarding turbulence. Early arrival."
Cons: "There could have been entertainment and/or WiFi but it was broken."

Pros: "Good flight, nice staff."
Cons: "Food not the greatest and flight over-crowded."

Pros: "Nothing"
Cons: "Snide check-in woman at United when she glibly announced that there was no connecting flight since my flight was delayed. She was cold and snarky and of absolutely no help."

Pros: "Ease of boarding"
Cons: "Purchasing extra leg room"

Pros: "Economy plus seating in an exit row was maybe the best airline seating I've had outside of first-class. The on board entertainment was better than average."
Cons: "The flight crew, save the one male attendant couldn't possibly seem and more disconnected and uninterested in passenger comfort or safety. The eldest attendant was simply rude and seemed annoyed at having to do her job. The other young woman couldn't seem to keep the cart from bashing into seatbacks or herself in the aisle and the flight was NOT rough."

Pros: "The plane, crew and boarding was great, and the food and drinks were quite good. Legroom in standard economy class was passable for a 6'2" person."
Cons: "I booked through the United website as trip from US, have Silver status on United, and Lufthansa's policies of not allowing advance (1-2 mo before flight) seat selection (never on UA nor LH websites) are just horrible. Hard to get through on 800 number, and 1 day before trip answer was still to do it in Frankfurt. Economy plus was $1000 more/person, and even then no guarantee I could choose a seat far in advance. Then, at computer kiosk in Frankfurt, they had a wrong diagram of the plane,as we ended up on what turned out to be a no-recline row which I would never get. I'm 6'2", 230lbs, and wasn't able to sleep on that flight. Had I been able to reserve a seat behind a bulkhead or in exit row 2mos in advance, I would have been fine."

Pros: "Boarding quickly"
Cons: "No PED was available didn’t have anything for entertainment if you weren’t buying it seems every thing available for 3 hour flight and flight was scheduled for 2 hours and 55 minutes No snacks made available came thru once had a small bag of pretzels cup of coffee and never came back"

Pros: "Boarding and entertainment were good.."
Cons: "Over an hour delayed and unlesss you pay up the seating is very cramped"

Pros: "That I slept all the way"
Cons: "Nothing to complain about"

Pros: "Extra legroom..all is good!!"

Pros: "It was the worst trip I have ever taken. Delayed 2 hours due to air traffic control problems, then they landed us in Baltimore and decided we were gonna take buses to Newark. They put us back on the plane and drove around the runway for 2 more hours until I finally had a panic attack. I got off. Then they pulled everyone off and 3 busses took us to NJ, arrival at 4 a.m....HORRIBLE crew had timed out, horrible stewards served up water in cups and were yelling at people to sit saying we were NOT getting off the plane."
Cons: "UNITED AIR"

Pros: "We loved the small terminal at Sky Harbor, with the cute little discounted parking lot, no more that 100 feet away. We loved the location of Avis Rental Car, directly across from the baggage pick-up exit doors, at Regional Southwest. Our flights were all on-time, and the crew was extremely professional."
Cons: "No need for reclining seats. These cause a problem with leg room, for the person behind the "recliner.""

Pros: "Plane was fine but cheap seats suck"
Cons: "It was a miserably long weather delay that turned into a sleepless. nIght in the airport and on the too cold plane. Not their fault, they kept us updated but updates were always more delays."

Cons: "Seats are ridicoualy close together and the aisle's width to short. Every time someone moves, they are bumping into people seated in aisle seats. Boarding and replanting is a nightmare. Asked to help clean up plane before leaving. For all this, I paid $650."

Cons: "Flight was delayed almost every half hour from 4 pm til 9:30. We finally boarded the plane to be ushered off without anyone letting us know anything. Flight was cancelled and we flew the following day"

Pros: "Uneventful, on time! Knees will never be the same, but small price to pay - or so I'm led to believe by your marketing. Also paid 10 bucks for internet- seems excessive."

Pros: "Flight was on time, plane clean and comfortable"
Cons: "It's about time airlines offer a better snack without paying for it! The sweet wafer is not enough neither are the tiny bags of pretzels!"

Pros: "There was room for my carry on on both flights."
Cons: "The bathroom on the plane smelled of urine. The only snack offered on both flights was a stroopwaffle. Seat didn't relive at all."

Cons: "I was rerouted, very efficiently, to another airline by United due to late planes. I had paid my baggage fee on united and then had to pay it on the other airline. I have been on the phone 3 times for half an hour each time to get my refund from United. I STILL do not have it!!!!!!!!"

Pros: "workers were caring and professional"
Cons: "some people take on extra large luggage and too much stuff"

Cons: "After booking my flight months in advance United change are seating and separated us. Spent hours on the phone with no explanation and no assistance. Didn't even help me upgrade when I was willing to pay for it. The worst of it all was the nonsense that their customer service kept spewing. Brushed and straight up lied to. Will do everything possible to never fly united again"

Cons: "Delayed in Fort Myers due to maintenance. Just missed flight in Chicago. United wouldn't hold flight, spent night. No offer to compensate. Writing letter. Poor customer service as well. Unpleasant experience."

Pros: "Seats are far tooo tight for long flights.. So I booked Virgin America on the way back."
Cons: "Entertainment not working well. It was too difficult to get a movie, and I am using the same laptop/ equipment that I had on the last united flight. It made a long flight even longer."

Pros: "TSA precheck, Group 2 boarding, more room in seat"
Cons: "The usual things that you can't do much about: small package of pretzels, bathrooms, crowded. I wasn't unhappy, it just goes with flying."

Pros: "My flight was delayed 30+ minutes going out from Ohare. But overall the flight was good & service was fine. Thanks!"
Cons: "The delay concerned me, years ago we flew to Mudkegon and our flight was delayed and we ended up stranded in Detroit overnight. I was very happy to see our plane fly into terminal."

Cons: "They would not honor their refund policy with proper documentation submitted four weeks in advance."

Pros: "The crew is really nice. They are considerate and helpful as if they know you will be bored through out the flight."
Cons: "You get no food. One advise for the company, do not serve alcohol on 6 AM flights. Just serve some eggs or bread. Try to compete with international airlines like emirates and not greyhound buses. The entertainment system requires you to download the app on your phone and you need to buy the internet."

Pros: "Uneventful is good now a days when flying. Plane was comfortable an very smooth flying!!"
Cons: "Our flight attendant was all business an no smiles. I asked for ice an never received."

Pros: "Lost flight other one took longer not happy"
Cons: "Lost flight other took too long"

Pros: "Had the ability to connect in my phone to the app for free in-flight entertainment. Other United flights will have the TV in the headrest but charge you for wifi or to watch TV or movies."
Cons: "Our flight got delayed 3 hours (which I understand happens) but they boarded group 1 individually, group 2 individually, then combined groups 3, 4, and 5 in the same line. I was in group 3 but was stuck behind people in other groups. Also, they ran out of room in the overhead storage which is frustrating when you're flight is already pushed out to a later time - the last thing I want to do at 1:00 am is wait for my luggage because it had to be checked. People brought on carry-on suitcases along with 1 personal item which were huge tote bags or backpacks. There's got to be a way to monitor overhead storage for items like that - if it's the size of a carry-on, they should need to check their suitcase. The snack was lack-luster. I went on a 5-hour flight to Seattle a few months ago and one cookie with no protein is hardly filling for that long of a flight."

Cons: "Did not like the commuter ride from newark to syracuse. Probably would not use united again because of that. Had to get on a bus that took us across the street to board this little, very noisy plane. Even the flight to newark was uncomfortable. Seats are too close no legroom and my back was killing me due to uncomfortable small seats. United is not for me. Sorry."

Pros: "Absolutely nothing"
Cons: "Flight was cancelled in Newark for an unknown reason. Luggage was then delayed because nobody from united cared to change it onto the new flight I was assigned to."

Pros: "Everyone was pleasant and ask are you comfortable."
Cons: "The flight was great"

Pros: "It was on time"
Cons: "That all the passengers were allowed a carry on bag, the flt was full and they made a lot of people check their bags, not fare!!! This airlines breaks their people into 5 different classes, I'm not sure what or how they do it, I was a 5, I boarded last, people climbing over each other, use to be back to front, after 1st class, of course. It was ridiculous."

Pros: "nothing"
Cons: "Departure was changed twice until I would miss my connecting flight. I was sent to another airlines with not much help. Stayed in the airport an additional five hours."

Cons: "I booked my flight over 5 weeks ago, and was given an aisle seat. When I checked in online, my seat had been changed to a middle seat. I tried to change my seat online, and was only given the option of 1 other middle seat. I have to have an aisle seat because of arthritis, and I need to walk around during flight. There were long lines at the desk at the gate, and I couldn't stand there to get my seat changed. Now I'm dealing with lots of leg pain as a result. I NEVER would have booked this flight if I'd known I would'nt have an aisle seat. IT IS "BAIT AND SWITCH"!"

Pros: "Food was good"
Cons: "Dinner was served within 1 hr of takeoff and breakfast 1-2 hrs of landing. Nothing served inbetween. There was about 10-11 hrs of nothing. No drinks or snacks served. Very poor service in compairison to other international flights I have taken."

Pros: "Nothing"
Cons: "Flight was cancelled due to mechanical issues after waiting for 3 hours. The next flight they put me on was the next day on another airline. They put us up in a shity hotel and the meal vouchers only worked at the airport where everything was closed by then or hotel which had no restaurant. United offered a $50 compensation which is a kick in the teeth compared to the inconvenience I was put trough. If I don't get properly compensated from United for that horrible experience I will never fly them again and tell everyone I know to never fly United."

Pros: "The crew -- friendly and informative."
Cons: "Very uncomfortable."

Pros: "Great direct flight, served coffee & snack as soon as reached cruising, offered OJ & water later. Even offered second cup of coffee. Flight arrived at the gate 15 min. early, the baggage was at baggage carrosel fast"

Cons: "We flew united on our way to forida and we had a layover our first flight got delayed so we missed our second flight. Then on our way back they tried doing the same thing. The lady at the counter thank god ran down to delta and got us a flight to atlanta then to st louis. I think united just doesnt want to pay for a hotel room when they are the ones that kept delaying it. It was a nightmare and i dont plan on flying united again."

Cons: "There is extreme turbulence and no one came over the PA system for sure that it was just turbulence. I was afraid"

Pros: "Easy,smooth ride, thank you"

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COVID-19 information

Safety measures for airlines flying from Fort Myers to Johannesburg

Airlines flying from Fort Myers to Johannesburg have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Fort Myers to Johannesburg

Mandatory masks

Masks required on board, masks provided on flights from Fort Myers to Johannesburg

Social distancing seating

Middle seats unavailable to book on flights from Fort Myers to Johannesburg

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Fort Myers to Johannesburg

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