Pros: "terrible customer service. wrong information on ticket and nobody could help me with anything. I will never fly emirates again"
Pros: "Flight was nice and on time"
Cons: "No toothbrush toothpaste and eyes shades provided"
Pros: "The crew was amazing"
Cons: "Nothing, absolutely loved it"
Pros: "Crew was amazing."
Cons: "Seats were a little narrow and could use new cushions."
Pros: "It was a less old plane than in my JNB-DXB flight, but still old."
Cons: "The outdated and unresponsive entertainment interface, the lack of legroom under the seats, and the fact that the already-limited legroom for middle seats must be shared, leading to tensions between passengers."
Pros: "The food was good. The crew was very accommodating."
Cons: ".If the seats recline to just a little bit more"
Pros: "The crew was great and the dinner was really good!"
Cons: "Breakfast could have been better and the seat was pretty uncomfortable"
Pros: "Timing of flight"
Cons: "Baggage policy has changed and has become too restrictive. Wieight and size and number of checked baggage is below competitors for transatlantic flights. Same for cabin luggage and is enforced randomly. Some economy passers were allowed two pieces, others were forced to check in cabiuggahe at $200."
Pros: "Nothing after being ripped off with false misleading baggage policies."
Cons: "WTH matters now. I will not fly this airline again. As well as advise"
Pros: "The crew was fantastic. The food was good for airline food."
Cons: "The seats were narrow and seemed a bit smaller than usual."
Pros: "They were very courteous and provided us with a solution with an overweight luggage so that we wouldn’t pay the extra fees. Flight was very smooth on the 777. Best flight ever."
Cons: "Nothing negative about this flight."
Pros: "Service was excelleny"
Pros: "I like thec customer service. Very accommodating"
Pros: "Flight attendants were very friendly and helpful."
Pros: "Friendly crew"
Cons: "I would like better quality in food"
Pros: "I must admit....this is one of the best experiences I have had flying and I fly this route a lot. I was traveling with an Elder who required a wheelchair and every step of the way it was smooth and the crew was attentive."
Pros: "Very welcoming. Coach made comfortable. Excellent movie selection"
Pros: "pleasant staff excellent movie selection decent food"
Pros: "The cabin, the variety of beverages and the time of the trip"
Cons: "Perhaps the strange breakfast and the TVs quality"
Pros: "Great staff, great food, great entertainment, best possible international economy experience"
Cons: "Boarding process could have been a touch more organized, but not significant"
Pros: "The boarding was efficient."
Cons: "There were no vegetarian or vegan food options. The flight was crowded and uncomfortable."
Pros: "The airline was good, food fine, entertainment good, and seats comfy."
Cons: "The delay for boarding wasn't communicated good."
Pros: "Safety video was cool. Even in Arabic! The amenities were lovely — headphones, entertainment choices, bag with toothbrush, slippersox, etc. They elevated economy well above (the usual) steerage."
Cons: "Not having options beyond the menu; it wasn't clear where to ask for a vegetarian meal. The battle of carry-on v. coat storage is unseemly."
Cons: "Electronic entertainment is poor and the whole experience rather depressing no matter how hard the crew tries"
Pros: "Best entertainment system."
Cons: "Wifi didn't work. Seats could be more comfortable."
Pros: "Everybody was polity with smile the trip as good and"
Cons: "seats are way too narrow for such a long trip."
Pros: "Staff was excellent. Food good. Great choice of movies."
Cons: "Bigger and more comfortable seats."
Pros: "Friendly staff and on time schedule"
Cons: "Tight leg room"
Pros: "Everyone was nice and attentive nice meals"
Cons: "The crew was welcoming and helpful. The plane was clean.... the food was pretty good."
Pros: "Crew was extremely accommodating and friendly."
Cons: "Too cramped- very uncomfortable."
Pros: "We were able to switch seats to get more space -- especially leg room"
Pros: "Crew / service very attentive. Lovely appearance. Food very good , also the coffee! I also enjoyed the little comforts, pillows, blankets & the travel pouch with travel essentials. I also appreciate the cabin sizes & locations of the lavatories. And, love the ceiling lights!"
Cons: "My entertainment screen wasn't responding well, which di annoy the passenger in front of me lol"
Pros: "One of the better experiences I've had on a plane"
Pros: "Very impressed. Will definitely fly with them more often in the future. A little confused with the max weight of baggage. Website was not so soecific."
Cons: "A little confused with the max weight of baggage. Website was not so specific."
Cons: "I didn't like the food after I hate the fish with rice I got sick sweating cold!!terrible experience!!"
Cons: "Broken seat, little leg room...A380 is a much better plane than the airbus."
Cons: "Too nosiness to hear movie"
Pros: "Overall very good"
Pros: "Leg room, seats reclining, kids movie selection."
Cons: "Food was horrific. Kids meal was just not Edible and smelled bad. By the time cabin crew reached our section there was no food selection. Bathrooms deteriorated through the flight and were not cleaned through a 10 hr flight. Paper towels and toilet toilet paper ran out two thirds of the way into the red-eye flight and bathrooms became non useable in the morning. Crew requires more training in upkeep of airplane on long-haul flights."
Pros: "Customer service, amenities like socks, sleeping mask, free headphones and free drinks were all excellent part of the trip."
Cons: "I'm a reasonable we'll traveled man who always flies economy class (unless I get a free upgrade or a great price to upgrade at check in). This is the most uncomfortable, cramped, and smallest seat I have ever flown in...first time flying Emirates...I certainly would never fly again and actual am haunted by the idea of the return flight in 10 days. Not worth it! I'd rather deal with possibly getting dragged off a United flight!"
Cons: "The staff was extremely rude and mean. They skipped me for food and had overall poor behavior. Worst international flight I've ever been on"
Pros: "The crew was incredibly welcoming and supportive. I was traveling with my daughter and they were so sweet to take pictures with her and bring her to the cockpit. The plane was state of the art and our flight was early. Now I see what everyone means when they say flying with Emirates is flying with among the best. Thanks Emirates."
Cons: "Maria was very rude and not pleasant."
Pros: "Everything was great. Flight crew was fleindly. Can't really be bored with so many free movie selections."
Cons: "Nothing to dislike to be honest. Overall experience was amazing. Emirates is a great airline."
Cons: "My bag was left in Newark and did not make it to Greece. Absolutely unacceptable"
Pros: "Excellent experience. The airline I will be looking to fly from now on."
Entertainment is non existent on the new 737 Max800
Ethopian airways keep the good work Thanks
Better variety with meals
Cons: "Poor communication"
Pros: "The food, air crew respectful and dedicated to duty"
Cons: "Everything was perfectly ok"
Pros: "i could not contact momodo not in e-mail, telephone or chat momodo was real bad with solving problems and i will not recommend you with any way"
Cons: "Could have a better seat like 30A on Boieng 387-8 Quantity of food should be improved Quality of food should be improved"
Pros: "Crew was nice. Plane was older model. No individual movies. Seats were old and worn, but flight was nice."
Cons: "Not sure anyone can change this, but people (Egyptians) got out of their seats before the plane had even slowed down on the runway. People were jostled about. One guy bumped me several times. They then rushed forward cramming up the aisles. Just ridiculous."
Cons: "Chicken was undercooked. No power outlets."
Pros: "Punctuality in Punctuality"
Cons: "Everything's is ok"
Cons: "Airport Addis Ababa is chaos."
Pros: "Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing."
Cons: "The lunch - tooo much rice no sauce. Food was okay. The sandwich was good."
Cons: "Everything starting from the check in to on board restrooms"
Pros: "Crew is friendly."
Cons: "The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy."
Pros: "Nice crew. Smooth flight :)"
Pros: "Crew was friendly. Food somewhat better than prior leg but far from business class standard."
Cons: "Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc."
Pros: "The ravioli was great, some of the other food was not great. Otherwise, the flight was easy."
Cons: "More entertainment options, the movies and TV shows offered are not varied or very good."
Pros: "Everything was great."
Pros: "Ground crew communicated well. It was easy to check in; boarding was done on time and smoothly."
Cons: "No complaints, well done to the Ndjamena team."
Pros: "Good crew, service."
Cons: "I chose a seat with no one in my row (because I knew the flight would not be full) and yet somehow two others got assigned to my row after. There was no need to cram us all into one row when the whole plane was empty!"
Pros: "I had an extra seat in my row which was nice."
Cons: "No flight overnight is ever very comfortable. It’s difficult to sleep."
Pros: "The standarts (equal to african standarts of course)"
Cons: "Long wait with no care for. At least a place to rest. They changed our seats with no reason"
Cons: "Did not provide special meal although I called ahead to request it."
Pros: "Comfortable, excellent service"
Cons: "Nothing - everything was fine."
Pros: "Brand New Aircraft"
Pros: "Am very impressed with the service, and punctuality. The crew are friendly, helpful and respectful. I love the airline operating timeline of leaving Nigeria and getting to US same day. Also the fare is very reasonable. Advertise more, let people know u Pls enhance and expand ur Advertisment among nigerians. Am already spreading d good news among our friends and colleagues. Ethiopian Airline is d way to go"
Cons: "It took too long for d luggages to come out. Pls improve on it"
Pros: "service very friendly"
Pros: "The aircraft was brand new so everything was great"
Cons: "Old plane Left 1 hr late No entertainment Adis is an old filthy airport"
Cons: "Airport in ADS was very basic. Was hard to find a descent toilet"
Pros: "crew was okay on board."
Cons: "delays, delays and no answers about the schedule from anyone. poor food, poor entertainment. the plane was small, crowded and a disguising smell all over."
Cons: "everything about it, from the random cancellation of my flight, to missing my connection, and their inability to get me another flight, spending over 24 hours in travel for a mere 6 hour flight. No customer service, would never recommend Ethiopian Airlines to anyone."
Pros: "Absolutely nothing. The plane was hot, stuffy and very uncomfortable. The food was terrible and the staff was rude."
Cons: "The staff, the food, the entertainment, the cabin being extremely hot, the plane being so incredibly old!!"
Pros: "Check-in and Boarding took forever. Cabin was very warm and passengers around me were extremely loud, practicallly yelling. Considering the flight was 3 AM, this was not appreciated."
Pros: "Everything was great. The seats were comfortable. The crew was awesome! They provided us singular care and 10 hours flights did not seem too long! Entertainment was outstanding."
Pros: "When I originally booked this trip it was with one connection and a 16 hour commute time. They added legs to my trip which significantly increased travel time. I tried to cancel my flight because I booked the flight with the necessity of arriving by specific days and times and they insisted on charging me for it so I just forfeited my seat and trip all together. There's nothing good to say about Ethiopian airlines."
Cons: "They are very unprofessional and unhelpful and I'll never book them again."
Pros: "The crew were very friendly and professional."
Cons: "They lost my bag, there was no announcement that the flight was boarding."
Pros: "It showed a decent tv show but the intercom kept interrupting"
Cons: "Delays leaving, delays arriving, the plane felt dirty"
Pros: "Flying direct from LA to Europe is a challenge. My other flight got cancelled the day of from another airline but i found this flight 12 hours later direct to Ireland for very cheap. Nice staff and amenities. Socks headphones and plenty of LEG ROOM in economy class. Would fly again"
Pros: "The flight left on time and arrived 20 minutes faster than scheduled. I usually order Kosher meal and enjoyed the food. Unfortunately the Kosher meal they started to serve recently is the WORST food I have had on board. Please avoid the KOSHER!"
Pros: "Crew on flight were very nice and responding."
Cons: "The flight was delayed but they didn't tell us, they kept saying we are about to board the flight in a few minute. eventually it was an hour late. It's not a big delay but the way they acted like they didn't know anything and didn't tell us anything was not OK. Other then that flight was fine. there is no electricity or multimedia and not even a USB charge!"
Pros: "New aircraft 777 from Boeing"
Cons: "Food was so poor. Only option was chiken"
Pros: "New aircraft with automatic flushing toilets!"
Pros: "Seats were comfortable & some of the cabin crew were courteous"
Cons: "Flight delayed due to confusion at boarding gate, unprepared airport staff, wrong info on monitors. Again lack of food, forced to take whatever food they give you or you're told sorry, how can one side serve only fish while the other side chicken??? Vegetarians doomed as they don't get anything & are left without food! Major improvement required in food choices & availability! Our row of seats did not have volume on the tv monitors hence could not use!"
Pros: "The flight attendants seemed a bit disorganized delivering the food and drinks"
Cons: "The food is terrible."
Cons: "The food is terrible."
Cons: "Ethiopian Airlines was very difficult trying to contact and reschedule our flight. Will never book with them again."