Good service. I wish there was more legroom. The food could be improved with additional options.
It was very exlent flight and thanks a lot kayak
Flight was cancelled without notification. Information on flight status was not available on Emirates's website.
Three meals on a single flight is disgusting. Even if I reject them all, sleeping is impossible and all that food (especially wasted food) is just antithetical to a pleasant flight experience. People were chucking multiple abandoned trays on the floor in front of my seat.
Similar to Hyd->Dubai this too was worst airlines. Bad seats, bad seating arrangement which created lot of confusion since family member were not given seat together. However most of them changed the seat and got with the family. Cheap tactics by Emirates.
Overall I was quite pleased with the experience; the cleanliness; the polite and attentiveness of the cabin crew; and the delicious food options.
Loved everything! This flight had premium economy and I didn't see an option to upgraded to premium economy OR buy premium economy tickets. How come?
The staff were very friendly and helpful. The seats were very comfortable and spacious. The entertainment was amazing, and so was the food!
First time flying Emirates and business class. What a civilized way to travel, everything was wonderful organized and relaxing. Thank you for providing the best first impression!
Vegetarian food was unpalatable! Definitely need to look into this. The crew were prompt and helpful and the flight as one would want was uneventful. It was a comfortable flight, with new aircraft more legroom and seating space. Would recommend travel with Emirates to others as well.
Amazing airline accommodations. The cabins were so great. The food was very good and the flight attendants were so nice. Made a 15 hour flight seem easy.
The seat cushions are absolutely lacking, not sure if they know the passengers are traveling for 14 hours straight, but the padding made our back and butt ache like crazy. The entertainment console had its own problems, either the headphone jack wasn't working or the power outlet via usb or ac outlet was not working. Not to mention the seat handles were not adjustable in some planes in the middle or on the aisle. Qatar/Indigo may be operating a very old fleet of planes to make as much profit as possible, but passengers may not be following them for long, should this treatment of its customers continue. Qatar/Indigo, wake up and do it right by your customers, or they may not be your customers anymore.
The crew was fantastic and the over flight was perfect as well.
They shld provide food. Between food they are giving 10 hours gap which is toooo much
After going through security and waiting for the flight at the gate, there was no access to bathrooms and no place to charge a phone while waiting for the flight. But once I was on the plane, everything was very good.
The qatar airways flights were great, the code share with Indigo could have been a lot better. There is no option for web check in, there is not information on the tickets for the INDIGO PNR this caused a problem with security letting us into the airport. The indigo staff did not even want us to line up before they opened the counters. There is not option on the indigo flgith to request special meals.
I like is everything is good seets are little uncomfortable during the long flight ✈️ Doha to us , luggage 🧳 came too late overall very nice thank you for all
Nothing I knew what I was getting into ; no complaints when on string budget
The food was terrible The flight attendance was sloppy and late with everything!! Never again
I didn’t expect American Airlines. I excepted QTAR AIR LINES. From KAYAK we are booking so in the kayak site it showed qathar air lines but operating American Airlines. I don’t like .
Service and food were very good, I liked it a lot. I liked the little gifts we all got , but I don’t think I’d fly on Turkish airlines to go to New York from Istanbul or from New York to Instanbul anymore. Flight is way too long.
Great service. Seat was a bit small but it was fine. Food was great
Older plane with finicky seats. Crew often seem to focus on "pet" clients and over extend services to some over others. I get less attention since I'm not a regular business class client. Regardless, I've paid the money and would expect equal attention.
Be honest of what you sell: This was sold as Business Class on all three legs, while the JetBlue plane didn't even have business class seats, and wanted $164 for extra legroom seats.
On Turkish it is all about the food and the service. I am overwhelmed with the quality and variety of the dining service offered on business class. I prefer the updated A350 to the older B777 cabin layout, but both are comfortable. Flights left and arrived on time with updates from the captain. I will definitely fly with them again.
Requested food options were always finished. Supplied food items were good but of course not the desired choices.
Very bad experience with turkish airline tk 0001. Very uncomfortable seats and food ran out and crew was not helpful
Worst experience with boarding once we left the wheel chair even traveling business we had to wait with all the crowd for the bus to take us to the plane then climb the stairs with our bags When you pay extra for comfort and convenience and you don’t get any is disappointing
The food we received during the flight was excellent. The service was very friendly. Definitely the best value for the money when flying across the Atlantic.
I liked everything: the work of the flight attendants, the work of the crew, the frequency on the plane and in the toilet.
Horrible as a connecting passenger. The airport experience is horrendous in Madrid. Once on the flight everything was fine. Stop selling connecting flights through Madrid with less than 2 hrs transit time!!
Delayed suitcase - terrible service to get my suitcase next day, I was informed it would arrive today in the afternoon (Jun/28). Now, I was informed I may or may not receive it until 3 am (Jun/29).
Flight got cancelled and we did not get an email till the last minute. They rebooked us on British Airways for 6 hours later and did not inform us. We drove all the way to the airport for the AA desk attended to take a while to figure out our flights were cancelled and rebooked. British airway attendants did not show up till 4 hours later! Really poor customer service
Business class lounge for my gate was closed and no email was sent, causing me to walk back and forth to different gates, etc for over 20 minutes one way. Flight entertainment was mediocre with very poor choices especially for business class cabin. Original flight was cancelled and rebooking was difficult and no reason given for cancellation.
Departure was delayed leading to late arrival, 25 min wait for a gate. Basically, missed all our connections & had to be rebooted, which was a very long process.
I was downgraded from business class to economy class with no compensation. American Airlines is absolutely the worst airline for international travel. They treat their business class customers like dogs.
efficient. on time. cabin crew were very professional and very nice to deal with. would definately fly BA again.
Charging for the internet in business is penny wise pound foolish. WIn €20 lose customer goodwill
Did not like the seating configuration at all with 2+3+2 in business class. Lacking total privacy and comfort
Excellent. The crew and flight were great. Checking in was easy and everyone was very helpful.
