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Cons: All of the less than good, obvious!

Pros: Muslim food

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Pros: Professional crew. Good simple check in.

Cons: Nothing.

Pros: Great Crew

Cons: It would have been better had we not had a delay of 50 Minutes

Pros: I didn't like it at all, My luggage bag was wetting after I opened it my clothes smell so bad

Cons: Entertainment was mediocre food was poor and boarding process.can be better and faster.

Pros: Great

Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Pros: The crew was informative

Cons: Inflight sandwiches

Cons: When its rain we shouldn’t walk to the air plain

Cons: Time

Cons: Still don’t have my luggage yet

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Pros: Impressive service... amazing crew, very friendly and professional

Cons: The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning.

Pros: Wonderful on board service from the crew

Pros: Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home.

Cons: Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country.

Pros: The crew was very nice.

Cons: The seats had such little cushion that it made the flight extremely uncomfortable.

Pros: Crew were excellent

Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Pros: Excellent crew, good food & movie selection.

Pros: Impressive service... amazing crew, very friendly and professional

Pros: Confort and kindness

Cons: It was too cold

Pros: Decent price for economy comfort seat, 4A.

Cons: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Cons: Information on arrival time was not correct

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Cons: The ife screen was extremely slow and unresponsive.

Cons: Everything

Cons: Food poor going to Munich , legroom poor.

Pros: Uncomfortable seats.

Cons: Seats, and helping passengers when they have delays

Pros: The crew.

Cons: The time between flights.

Pros: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Cons: I flew economy and all was good and appropriate to the level.

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Pros: Information sharing by pilots and crew. Economy class leg room is good.

Cons: All good up to the level

Pros: Impressive service... amazing crew, very friendly and professional

Pros: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Cons: Move the drapes a few more inches back.

Pros: Good amount of space on the plane, lots of movies to watch, good food and drink.

Pros: Excellent crew, good food & movie selection.

Pros: Planes were comfortable and well maintained.

Pros: Crew was amazing people

Pros: Great flight

Pros: The crew was fantastic!

Cons: Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach.

Cons: No WiFi despite paying. No Kosher food despite ordering.

Pros: Nothing

Cons: Everything.

Cons: Perfect flight

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Pros: Excellent crew, good food & movie selection.

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Pros: Everything works and quick to get to destination.

Pros: The crews were pretty great!

Cons: The regulating of the temperature.

Pros: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Cons: Move the drapes a few more inches back.

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Cons: All of the less than good, obvious!

Pros: The crew was professional & friendly

Cons: Food was terrible honestly, entertainment system didn't work on 1st flight.

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Cons: Flight got cancelled

Pros: Great crew.

Cons: Ran out of business class meal. Substituted a Econ class.

Cons: Information on arrival time was not correct

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.