CGN - CPT
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CGN — CPT
Nov 28 — Dec 51
Return
1 adult
Economy
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Mon 28/11
Mon 5/12
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Good to know
Low season | May |
|---|---|
High season | July |
Cheapest flight | R7 592 |
Average price (return flight) | R14 734 |
Good deal one-way | R7 045 |
Best time to beat the crowds (22% less expensive on average)
Most popular time to fly (43% more expensive on average)
Flight from Cologne Köln/Bonn to Cape Town Intl
(avg. price over the last 2 weeks)
or less
When to book flights from Cologne to Cape Town Intl
Estimated return price
Average price per month
Flight prices as travel date approaches
Top tips for finding a cheap flight out of Cologne
- Looking for a cheap flight? 25% of our users found flights on this route for R7 045 or less one-way.
- The cheapest flight from Cologne to Cape Town was found, on average, 26 days before departure.
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be June, July and August. The cheapest month to fly is May.
- Morning departure is around 30% more expensive than an evening flight, on average*.
FAQs for booking flights from Cologne to Cape Town
Top 4 airlines serving Cologne Köln/Bonn to Cape Town Intl
Scores according to KAYAK customer reviews8,0
SWISSOverall score based on 9441 reviews
8,2Boarding
7,8Comfort
8,6Crew
7,7Entertainment
7,9Food
At least two food options minimum, not one only
Great travel experience On time Excellent crew Good food Good movies selection Smooth flight
Pros: "Nothing. There was no flight. The flight was cancelled and you did not notify us. We found it out ourselves by accident. We tried to contact you guys but we could not call or anything other. You guys suck"
Cons: "Notify your customers when the flight is cancelled. Thats the least you can do. Very unprofessional"
Pros: "The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination."
Pros: "Swiss is my new favorite airline."
Cons: "Nothing bad to report. Book Swiss!"
Pros: "Nothing"
Cons: "Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA"
Pros: "Crew was very nice and helpful."
Pros: "The crew was excellent, very good food, good entertainment"
Pros: "Crew was kind and gracious."
Cons: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."
Cons: "nothing"
Cons: "I asked the Chinese flight attendant in economy to please ask the man in front of me to put his seat up since the captain and purser had already asked us to do so in three languages The man in front of me refused to do so. She said she was going to start at the front of the plane and let him leave his seat back making it difficult to see my tv monitor. I thought that she should’ve said that it was time to put your seat up. It was frustrating that she didn’t support me and the request of the captain. Your seats are very uncomfortable upright when the person in front of you has their seat back."
Pros: "The buttered pretzel was nice, and different."
Cons: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Pros: "Flight staff was attentive and professional."
Cons: "The food was mediocre."
Pros: "Swiss is famous for the punctuality, I actually love the airport too in Zurich, is super clean and modern, very efficient. Food on board was great in Economy as well!"
Cons: "the seats are not spacious enough. I barely had the seats in front on my basically on my laps.. a little bit too claustrophobic!"
Pros: "Very friendly and efficient Good food"
Cons: "Zürich airport early closing at night so difficult to check in and drop off luggage"
Cons: "Budapest airport crew is very slow. It took them 45 min to get the baggages out ."
Pros: "Flight is conformable.. Crew was fine."
Cons: "they did not put our special meal request for the 1st leg of our journey .. it was only 2.5 hours flight.. so its okay,.. but generally not a good thing...experience at the Zurich airport was not good. They checked our passports 3 times before we got to our gate. Swiss airlines should account for these things when they give options for the connections. we had about and hour and half layover and did not even have time to have coffee or anything before a 9+ hour flight. We just ran from one flight to another and barely made to our flight.."
Pros: "Relaxing and graceful service Pleasant flight attendants the crew greeting you as you embark as well as when DS in barking restrooms clean floors clean The flight was very enjoyable this was my second time flying with Swiss air and it was just as enjoyable cannot put in any complaints I give you five stars No complaints it was excellently although it was a short flight from Budapest to Zürich but it was good and the flight from Zürich to JFK New York was excellent my first name is Ibolya"
Cons: "No complaints it was excellent"
Pros: "always enjoying my swiss flights. Thanks guys good job"
Pros: "Nice plane, organized food and boarding."
Cons: "Nothing really"
Cons: "4-hour delay, followed by announcement of boarding gate, but nobody at security, necessitating weary travelers needing to leave the boarding area to go back out and through security again. On board, I was very uncomfortable, but responsibility primarily not the airlines, but due to seat mate. However, there was a chill wind blowing directly on my face for two hours."
Pros: "We received an upgrade to business class. The entire experience was excellent."
Cons: "The flight was delayed in taking off, and our gate wasn't available when we landed so we had to wait again, ultimately adding approximately 1.5 hours to the trip."
Pros: "The flight attendants were extremely polite . Great service i love my accommodation in Business class . Very clean , punctual, comfortable, up dates by pilot frequently. Over all a hard work TEAM of Flight Attendants. Thank You to all of them."
Pros: "The flight attendants were attentive, food delicious, movie selection great also."
Cons: "I flew from Miami to Zurich, Zurich to France, France to Zurich, and Zurich to Miami within the span of a week and they were all at least 30 minutes late. BUT flight attendants came by with water while we were seated and offered chocolate, which I really liked. It wasn't the worst thing for me, but I can see how it's annoying."
Cons: "Very rough landing. They dropped plane 5 or 6 times minutes before landing almost puked my guts out"
Pros: "-Comfortable Leather seats -Snacks were delicious -Legroom (6 foot person here) -Kind Staff"
Cons: "-That I can't always fly Swiss"
Cons: "The flight was cancelled in the middle of the night the night before, forced me to find another flight and re-book my morning 6:45am flight tickets at midnight for next morning. Not fun."
Pros: "Food"
Cons: "Lack of screen for watching movies."
Pros: "Professional polite crew."
Cons: "Seats too SMALL Food not eatable"
Pros: "Traveling with 3 kids, Swiss kept our seats the same, had our special meals sorted, crew was kind and courteous. Entertainment for everyone."
Cons: "Overnight flight lights too bright, economy seats very narrow (and that's all we ever fly), it was extremely difficult to sleep."
Pros: "We were worried based on negative reviews on SWISS we had read prior to our trip, but they were WONDERFUL!! We flew coach from MIA to CRETE, two stops and 13+ hours of flying. The seats were as roomy as coach gets, but comfortable, reclining further than Delta or AA in my opinion. The food, drinks and snacks never stopped and were tasty!! Including a delicious Swiss chocolate a the end of your flight! They were so attentive! The attendants were all kind and polite. In fact, we had someone sit in front of us on our flight home who culturally didn't bath/wear deodorant and VERY malodorous and we asked the flight attendant if we could move. As soon as everyone boarded and she found two open seats for us, she moved us right before take off and we had a wonderful, great-smelling 10.5 hour flight!! LOL"
Cons: "There seems to only be 4 (plenty) bathrooms right in the center of the coach area of the plane, but with the flight attendants constantly serving drinks and food, you really had to time it so you could get to the bathrooms when they weren't in the aisles. Trust me though, this is hardly a negative and I will happily fly SWISS over and over!!!"
Cons: "It wasn't Swiss//"
Pros: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
Cons: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"
Cons: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION I IS VERY UNCOMFORTABLE, SPECIALLY FOR A TALL PERSON ON A LONG FLIGHT.......ADDING TO THE FACT THAT THE PERSON IN FRONT OF YOU MIGHT DECIDE TO BE SOOO COMFORTABLE,HE'D PULL HIS SEAT ALL THE WAY BACK WITHOUT ANY CONSIDERATION!!!..THAT PUTS THE SCREEN ONLY INCHES AWAY FROM YOUR FACE!!..BESIDES, THE CHECK-IN MACHINES AT THE ZURICH TERMINAL ARE A HARD TO UNDERSTAND..TRIED SEVERAL TIMES TO CHECK-IN WITHOUT SUCESS!!"
Pros: "A very short flight."
Pros: "On time"
Cons: "Seating was very tight, confining."
Pros: "Nothing distinguishes itself for better or worse than usual in coach."
Pros: "So far so good."
Cons: "There is little that can be done to make a long haul flight comfortable when a baby is screaming and crying for it's entire duration. Its behaviour cannot be helped. But it certainly didn't make the flight comfortable, nor did the young child kicking incessantly at the back of my and my daughter's seats. This could have occurred on any flight, but it didn't contribute to having a positive experience on this one. The flight attendant serving breakfast completely ignored that fact that I was awake and strolled past without asking if I would like anything as meals were being served. I informed another flight attendant that we hadn't been offered breakfast and she was able to provide us with meals. Besides this the cabin crew were courteous and pleasant. I've flown with Swiss on other occasions and have had better experiences. I'd like to think this was just a one off and not representative of the level of service that Swiss normally provides."
Cons: "We have bought our seats, but in the airport it was found that our seats were assigned to somebody else and nothing could be done to give them back to us"
Cons: "Very bad service, staff was not polite or helpful"
Pros: "Excellent Amount & Quality of Asian Vegetarian Food"
Cons: "Due to a glitch in the webstei, I was unable to check in online, and therefore did not get a window seat for an 11 hour flight - very frutrating and uncomfortable!"
Cons: "Narrow feeling seat"
Pros: "went smoothly on our flight from Zurich to Boston. The flight attendants made all the difference! We would fly Swiss Air again."
Cons: "The arm rest would not raise so it was 100% out of the way on our Airbus 330. This was true for all coach seats in the main cabin."
Pros: "Everything went smoothly on our flight from Naples to Zurich. The flight attendants made all the difference. We would fly Swiss Air again."
Pros: "Seats were too small. Sound and controls for movie were bad."
Pros: "Nice and friendly staff, good food and free wine"
Cons: "Everything was great!"
Cons: "It was a smaller plane so we had to check in bags that we could normally put in the overhead compartment space"
Pros: "Online check in did not work at all despite being a member. Could not get my seat which was super annoying. The desk person said my bag was too big despite being carry on size. He offered me business class but I wanted a window so I was further back. When I got on the plane I told the cabin crew I'd been offered row 3 and decided I'd rather be there and they acted like I was nuts. Not I,pressed."
Cons: "Not much"
Pros: "Although it was a quick flight they bought around snacks and drinks!"
Cons: "More space would be nice but I guess you can't ask for too much on flights these days."
L
I enjoyed my flight experience with the crew, food and entertainment. Unfortunately I sat beside an obnoxious passenger and should have asked to be moved.
I travelled in business class and everything was excellent.
Pros: "I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing."
Cons: "Not getting hit twice by the crew serving food and at least an apology."
Pros: "Excellent service for affordable price"
Cons: "Flight was delayed"
Pros: "I like everything about this airline... from the ticket prices, to their membership in Star Alliance, to their awesome customer service."
Pros: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"
Pros: "Everything...the food was delicious, the staff was gracious and always went the extra mile."
Pros: "Most"
Cons: "Small legroom"
Pros: "Sleeping accommodations, storage, crew attentiveness in business class was outstanding. 5he business lounge in Istanbul was the best ever. Great airline."
Pros: "The entertainment option was pretty good"
Cons: "There's very limited legroom on this plane."
Pros: "Absolutely everything. Food and hot towels!!! Changing reservations after missed flight very easy."
Cons: "I picked a window seat very early on through a phone call to a Turkish Airline agent in the USA, but when I checked in online, the seat assigned to me was gone and I was put in a middle seat while there were many other seats available. This erasure of the record and random seat assignment nullify the effort on the part of the passenger (making a call is not a trivial act these days because of the long waits) and generate uncertainty in the minds of the travellers. Hope you can improve on this point. That will make an even better impression on the passengers."
Pros: "Every thing. Food travel and crew"
Pros: "The entertainment, the food, the free wine."
Cons: "The small space of the economy seating area. It was very crowded and the staff wasn’t too keen on taking plates from passengers after they’ve eaten so often we were stuck with our trays and couldn’t get up or move. Boarding was a pain from Istanbul. The security check was chaotic and I wish they had a more sanitary way of checking everyone’s bags instead of using the same pair of gloves to search every passenger’s bag and do a body check."
Pros: "Food"
Cons: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."
Pros: "I did nit like anything..."
Cons: "I hate kayak.."
Pros: "All of it with the worst service in the world"
Cons: "It was nice"
Cons: "Customer service"
Cons: "Turkish airlines used to be airline offering good food, now you only get sendwich"
Pros: "Almost every things"
Pros: "liked the staff, and the plane was nice"
Cons: "boarding was a little chaotic, and the plane was so hot. was sitting on tarmac for 40 minutes and it was unbearably hot!"
Pros: "customer service, food, entertainment."
Cons: "small seats"
Pros: "The flight was quite comfortable. We lucked out with only a partially filled flight leaving extra space to sleep. Service was friendly and the food was excellent! I was fed twice on my 9hour flight and once on my 4hour flight. Great in flight entertainment."
Cons: "I was woken up for food but I like to eat so it didn't bother me much. Another airline I flew before left a note one my seat informing me they came by and to ring when I awoke for food, that was even better maybe try something like that for sleeping guests."
Cons: "The plane was 2 half hours late departing from JFK to Istanbul and the customer service in Turkish Airline in the beginning did not give me a good service I believe this will be the first time and the last time"
Pros: "The crew was very friendly. Great entertainment options. The seats were comfortable and fairly spacious. The food was also amazing!"
Cons: "My luggage was ruined due to poor handling."
Cons: "Food was dried out and tasteless"
Pros: "Food and service were fine, plenty of movie choices on the screen, nice goody bag with slippers, ear plugs, eye mask, etc . . ."
Cons: "Turkish Airlines website is the worst I've ever used. Embarrassingly bad, really."
Pros: "As above"
Cons: "As above"
Pros: "I used the prime lounge in Istanbul and when it was time to go, I was able to practically walk on the plane without any wait. The seats were comfy and didn't have a ton of legroom but it wasn't bad. The staff we're friendly and helpful. The in-flight entertainment had a pretty impressive selection and had one of the best-designed interfaces I've seen so far (and I've ridden a variety of airlines). Last and most important, the food was hands down the BEST I've had on a plane. Turkish is killing it, they're my new go-to airline!"
Cons: "I really can't complain about anything, even if I try! Maybe the touch screen sensitivity on the entertainment console seemed a little off, but that's just nitpicking"
Pros: "Lots of crew members Pay attention Food was good"
Cons: "The boarding was chaotic"
Cons: "The transfer at Istanbul airport was somewhat chaotic and disorganized."
Cons: "great delay without explanations"
Pros: "Food, entertainment, crew"
Pros: "A lot of media content"
Cons: "driving to the plain by bus"
Cons: "Leg space a nighrmare!! Was uncomfortable for all the 13 hrs of the flight. Terrible experience"
Pros: "Very nice."
Pros: "It was a 12 or 13 hour flight and except for sitting too much we were never uncomfortable. The service level made me think we were back in the 80's. Hot towels, attentive service, tons of food and free drinks. There was actually one meal that we would have eaten even if it wasn't on a plane. They gave out full size blankets and pretty fluffy pillows. (I bring our own anymore, because you never know if you will get one on most airlines, and if you do they're usually useless). Their entertainment system was amazing. We caught up on all the recently released movies that we've wanted to see for FREE! If only Netflix had this quality of movie offerings. They had fresh flowers in the huge bathrooms. It's that type of attention to detail you just really don't see anymore."
Cons: "Can't think of a thing that could actually be changed."
Pros: "The speed in which the aircraft was boarded and the refreshments given quickly"
Cons: "The lack of order and last minute information not being given"
Pros: "Service when it was done"
Cons: "Infrequent service Crowded Entertainment system bad"
Pros: "Very professional. Spacious seats."
Cons: "Wait at Ataturk airport on passport control."
Cons: "3 hour late"
Cons: "Checked bag got ruined, servie was terrible"
Cons: "I liked it all"
Cons: "Smelly and disorder"
Pros: "The food is always good!"
Cons: "Thry promide Wifi but it didnt work Touch screens- the touch works really bad"
Pros: "Very friendly and attentive flight personal. Meal was excellent. Although a flight passenger is able to order a special meal, like vegan/vegetarian, etc. I was too late with that and still received a almost vegan meal."
Pros: "Nothing really"
Cons: "There was no vegetarian food on the menu on the flight between IST-BOS. The stewardess told me I needed to request special vegetarian mean while checking in. This is the first time this has happened to me."
Cons: "No luggage arrived for 60 people or more. On my first flight to Sofia from Istanbul i miss my flight for technical reasons and then from Istanbul to NY no suitcases arrived. Just terrible experience. Never ever again will travel with Turkish Airlines. They suck!!!!"
The chairs are terrible on the plane, even though they are economy class the chair cushion should still be there, its a long flight its like sitting on a piece of wood.
The ground crew would not allow me to bring carry on. Sh on the plane while the seat next to me was empty and some of the overhead bins were available. I had to wait 30 mins for the luggage to arrive. There was no reason for it.
There was no food - in flight service very sparse - small bottle of water and small bite size chocolate - not sure why the need to come through the cabin like a big service production when they could easily have these items in seat pocket or on seat before boarding!
Awful delays, missed connection, no assistance, total disaster
Pros: "quality of plane"
Cons: "check in takes 30 minutes since my visa was in old passport"
Cons: "The food was overcooked for dinner and breakfast was a veggie wrap which was soggy and strange. Bring food with you!"
Cons: "I am a very experienced international traveler with approximately 25 countries visited and many of them multiple times. This flight set my new benchmark for a international coach flight. Staff were professional, friendly and accommodating. Great leg room and entertainment. Even the in flight meal and snacks were good. I was not looking forward to my domestic connection with Delta. Unfortunately, Delta met my anticipated expectation. US based carriers could learn a lot from Lufthansa."
Cons: "More space on economy for long flights."
Pros: "Comfortable plan. crew, at least in our section of the plan was minimally attentive."
Cons: "crew could have been more attentive. other then the basic services no one made any effort to see if we wanted anything else."
Cons: "They run out of chicken and only had pasta dinner left. I don't like pasta ."
Pros: "Everything Else"
Cons: "Too much cabin baggage."
Pros: "The crew should treat better passengers but overall is been good"
Cons: "Overall is been good"
Pros: "Crew was very helpful from FRA to LAX. ground crew in Athens was terrible. Very offensive, unfriendly, unprofessional and ill mannered. Entertainment was good but touch screen was very old and janky."
Cons: "Wifi not working even if you purchase the full flight plan. Other passengers had the same problems. It took 30 minutes to send one email. Ground crew in Athens was terrible. Not cooperative at all, and almost risked missing my flight because of them."
Pros: "The wheel chair service at Munich airport was excellent. She received us at the door, helped us find a connection after we lost our flight and communicating every step and giving us First Class service on coach. Thank you!"
Cons: "The brownies for dessert were terrible. Maybe fruit next time?"
Pros: "The problem was with the booking, cancelled flights- under stable- but nobody willing to make it right. Flights still screwed up"
Cons: "Give some customer service to your paying customers. Don't make a bad situation worse. Practice a can do attitude. Very disappointed in customer service. Not the flight itself."
Pros: "I just loved the friendliness of the crew. Way to go Lufthansa"
Cons: "Not sure about the seats but they could use some cushion."
Pros: "Tv screens, free beverages, frequent service"
Cons: "The single most cramped and uncomfortable flying experience of my life. The chair in front of me recliner lined to 4 inches in front of my nose. Couldn’t move legs or arms for 10 hours because it was so tightly packed. I couldn’t believe it was legal to fit that many people that closely together."
Cons: "I miss my flight because of short layover from Texas to Pensacola. Why I haven’t notified before 1:27 min would not be enough for custom process"
Cons: "The Soviet Union wants its airline back. This was perhaps the RUDEST airline experience I've ever experienced. I was at Frankfurt (FRA) airport waiting to board Air Moldova Flight 864 to Chisinau (KIV). Due to a delay caused by Frankfurt security (and no fault of my own), I was delayed in reaching the gate. Since it was past my boarding time, I grabbed my bags from the conveyor belt once past security without having time to repack. I arrived at the gate and the extremely rude Air Moldova gate agent on duty yelled at me and demanded that I give her my boarding pass. When I told her I needed to pack, she yelled that there was “no time for that”. When I searched for my pass, she again yelled and said “NOW!”. When I told her that it was not my fault that I arrived late since there was a delay at security, she said “Not my problem!”. After she checked my boarding pass, I tried to repack and she again yelled “There is no time. Go to the bus NOW!” I once again told her that it was not my fault I got delayed and she again yelled “NOT MY PROBLEM”. In addition to rude employees, the airline is clearly in violation of safety regulations. The safety card in the back seat pocket was written in ARMENIAN – and Armenian only, thanks to the plane having been leased and Air Moldova not appropriately changing the safety cards. How did they expect people who read Romanian or Russian (the local languages) or English to understand it! On top of that, the plane was easily 20 years old or more and dirty. If they can't even keep a plane clean or have the appropriate safety cards, what else are they not maintaining. Do not fly this terrible airline!"
Pros: "The Lufthansa app provides updates on plane status and gate number, etc."
Cons: "N/a"
Pros: "On board crew was friendly and helpful"
Cons: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer."
Pros: "Staff is great"
Cons: "Food is not good."
Cons: "Never given a choice on food like others. It was just given to me."
Pros: "Great staff, pleasant flight, nice options on the screen to choose from, etc."
Pros: "It was overall a great flying experience."
Cons: "One of my connections was way too short. I almost missed my flight. I had to run!"
Pros: "Flight Delayed from EWR. But the connecting flight to mumbai was not allowed to boarded. Since the gate closed even though the flight was still there. On top of it, the flight that was provided as an alternative was again with a stopover, so now, we had two stop over and extra 14 hours of layover time. Did not offer hotel stay or transit visa. was stuck in airport. Very much disappointed with Lufthansa. Will never take this flight nor will allow my friends and family to take one ever again."
Pros: "Accommodations comfortable"
Cons: "Crew was not helpful. There was clearly not enough room for everyone's hand luggage, and the crew members simply shrugged their shoulders. I flew with hand luggage on lap because bins were full."
Pros: "The airplane too small the seat too tight"
Pros: "The service was excellent. The flight was on time. The crew was very friendly."
Pros: "Great service. Friendly and accommodating."
Cons: "I don’t like the configuration of the biz class seats. They are in a row vs in pods. Not as private as other configurations."
Pros: "Nice plane, efficient boarding and very attentive crew. There’s plenty of entertainment options and free win with dinner."
Cons: "Everything was great. No complaints."
Pros: "Clean aircraft, very friendly crew, good food, overall great trip."
Pros: "Overall experience was great. Crew was nice, good food, boarding went smooth, flight was on time."
Cons: "This flight went well, crew was nice, flight was on time ."
Pros: "The staff was friendly, the seats were comfortable, and the price was perfect."
Cons: "The breakfast was terrible and the dinner was barely better."
Pros: "flights were on time"
Cons: "food quality can be improved"
Cons: "Delayed"
Pros: "Firstly, the food was great!"
Cons: "Our booking was changed from cologne to Frankfurt and Frankfurt was hurriable."
Cons: "They don’t have order while boarding No space for the carry on- they didn’t ask to check them for free."
Pros: "I was upgraded after all the pressure from thehurrricane this was the icing on the cake"
Pros: "Not much"
Cons: "Entertainment system wasn't working. 11 hour flight. Boring. No seat change available. No reading light, as light controlled by entertainment system. Seats in front of toilet cluster lit up every time door was opened. Crew were slow to react. Wasn't a priority. Ruined the excellent first leg of had from Philadelphia to Frankfurt. Do they run inferior planes to South Africa compared to USA?"
Pros: "Efficient boarding"
Cons: "Food was poor, dried up and not enough for 10 hours flight. You did have the option to buy more."
Pros: "Although the departure was a little bit bumpy, the snack was tasty!"
Pros: "I am 6'1 so I wish could have afforded 1st class, but I am grateful to the desk staff who made sure I was as comfortable as possible. Great movies. Good food."
Cons: "The tightness of the seats!"
Pros: "All the staff was very friendly and helpful."
Cons: "Terrible leg room."
Pros: "Great service, food service nice"
Cons: "SMALL seats! Many people did not fit into the seats!!"
Pros: "Staff are very friendly & well mannered. I like it since it's my first to fly with Lufthansa which compare to Swiss Air"
Pros: "The crew was quite nice and boarding at Philadelphia was organized."
Cons: "I was disappointed with the movie selections; there weren't many new offerings."
Cons: "Without having any real complains I felt the crew could of been more attentive and welcoming."
Pros: "Lufthansa is my favorite airline. The service is impeccable, good food, great entertainment and as comfortable as international flights can be in economy class."
Pros: "Crew was super friendly"
Cons: "They should have created a separate line for doc checks for business class passengers; the line was probably 30 minutes long"
Pros: "Seats were amazing"
Cons: "Everything was great."
Pros: "Plane on time"
Cons: "Newark airport security was awful. Only one X-ray security area. Small tight area. No air. Security/TSA kept blaming the customer’s for the slowness. When is lack of X-ray and machines."
Pros: "Good movies"
Cons: "They delayed the flight like 5 different times and then the luggage took over a half hour"
Pros: "A pleasant trip without issues"
Pros: "Good seats, service, express baggage handling."
Cons: "None."
Pros: "Crew worked very well with us."
Cons: "Hard seat cushions and narrow seats."
Pros: "Smooth ride, snack box, friendly staff"
Pros: "Bought a ticket through a discount site. Since I'm a senior I really didn't realize certain things. Didn't realize my TSA wasn't accepted with this ticket, also I'm was in group 5 & always in middle seat. First time I flew on United. I bought the same type of ticket for a flight in April very unhappy about my mistake. I used Skiplagged."
Cons: "The crew was very helpful & pleasant."
Pros: "Flight delayed, missed connection in Chicago. United automatically confirmed me on next flight."
Cons: "United sent timely notification that flight would be delayed. Sent no notice regarding missing connection in Chicago or rebooking the connection. The only notice that United automatically rebooked me was on the United app on my phone."
Cons: "Good"
Cons: "2 hour delay after almost 3 hour layover"
Pros: "Smooth flight"
Pros: "Great, friendly service! At a wonderful price in my time of need for a flight the next day!"
Cons: "I love that they now have movies to play on ur phone but I two flights and you couldn’t finish you movie due to each plane offering different movies... a little bummed but not awful."
Pros: "We landed safely"
Cons: "Delayed 2 hours."
Pros: "Pilot was very communicative and shared when we were approaching turbulence when he was navigating around Hurricane Harvey"
Pros: "Great crew as always, very helpful informative and professional"
Cons: "No entertainment. Pathetically small seat back screen and no access to films and the personal screen system which was working that allows you to access entertainment via the united wifi app (fantastic in theory) never connected for the entire flight so 8 hours with nothing.... take your own uploads if you want to see anything"
Pros: "Nice crew"
Cons: "Lost luggage twice!!"
Pros: "I traveled for 2 weeks, took 7 planes. This was the single worst flight of the entire trip. The attendants were not very friendly but the plane was disgustingly dirty. Trash was left from previous flight and the restroom was filthy."
Cons: "Cleanliness of plane was not good at all."
Pros: "Good food"
Cons: "Leg room in economy was bad for a international flight"
Pros: "The flight attendants were polite and friendly on this leg."
Pros: "The crew worked quickly to get me another flight when I was not gonna make my connection flight."
Cons: "The plane malfunctioned and their time management of telling us when it was gonna be fixed was poor."
Pros: "I liked that I personally wasn't beaten in the face"
Cons: "I don't like United. They can suck a fat one."
Pros: "4 hours 40 mins delay."
Pros: "pleasant staff at terminal"
Cons: "notified at absolute last minute that flight was canceled with no weather related cause. Airline knew ahead of time as aircraft did not arrive. poor communication overall."
Pros: "Wife is legally blind and asked for help deboarding plane. Flight attendant refused. A passenger in front of her helped her. This is terrible service."
Cons: "Everything."
Pros: "There was one United Airlines counter gentleman at the ft. Lauderdale airport that was truly an angel.."
Pros: "On time , smooth flying, great service"
Pros: "Literally nothing"
Cons: "Late boarding, 2-hour delay, overhead bins were full so 1/3 of the plane had to return to the bridge to surrender their carry-on bags to their final destination, the extra leg room I paid for was non-existent because there was a giant plastic thing blocking my foot area, the "touch screens" for entertainment were more like punch screens and the sound kept going out VERY frequently. The two hour delay caused almost half the plane to miss their connecting flights, myself included, and now my carry-on bag with my phone charger, clothes, toothbrush, Cologne, and basically everything I needed, was on its way to my final destination while I was not. The airline gave me vouchers for a hotel and two meals, $10 each, and a plane ticket that I couldn't use cause I had important appointments and meetings to be at, so I had to spend $177 to get a one-way car rental back home."
Pros: "I needed to change my plans last minute. I booked (very affordable same day flight), was able to add the confirmation to my United app within minutes and, of course, United was on time and I got home so much earlier. United really came through without any booking issues at all!"
Cons: "Nothing. United is everything you expect from an airline."
Cons: "Flight was delay for preparation , it is nice to give notice, but when I fold down the table, there are dirty stuff all over it. I ask for extra napkin to clean the table , it actually needs a scrub , I got extra napkin to lay on it. The flight attendants hand me extra snack, and say nothing else. I would feel much better if she said, "I am sorry, they have missed the cleaning, " and "Thank you for clean it" or "bump me into better seat""
Pros: "Great flight."
Cons: "There seem to always be delays on my united flights. This flight was delayed about 30-45 minutes with no major apologies or some type of compensation from them. Even a food voucher or a free alcoholic beverage would've been nice."
Pros: "Meh"
Cons: "Our seats were Infront of the emergency exit, couldn't relax. I'm 6'6" , so the incline if the back isn't comfortable and we couldn't recline. We had asked switching seats on our flight to Spokane because we were given the same seats. The airline told us seats were chosen at random and they couldn't control them so we had 4 legs of our two flights stuck in no reveling seats. I was very disappointed."
Cons: "delayed"
Pros: "My father got into the hospital so I called United to try to reschedule the flight I already had. The woman on the phone rescheduled my flight right away without charging me for any flight change fees and told me several times that she wished my father to get well. I was truly impressed and I'm very grateful! Thank tou for a wonderful service and getting me to my family so quickly!"
Cons: "I was flying from Pittsburgh to Chicago to Fairbanks. My flight from Pittsburgh was delayed. My connecting flight from Chicago to Fairbanks was in the very next gate. But as I exited my first flight, my connecting flight pulled away from the gate. I was extremely disappointed."
Pros: "Good crew"
Cons: "Delayed"
Cons: "There was only one person rescheduling and we got a faster reroute get plan on the phone. It was all pretty awful and we did not get to our destination until many hours after scheduled. Not at all a good trip."
Cons: "In flight entertainment is to expensive"
Pros: "Very friendly and helpful staff."
Cons: "The fact that we had a connecting flight to minot from Denver. Arrived late to Denver because of weather, but my stroller that I had left on the jetway in Seattle was never put on the plane which I didn't know until I got to minot. I was going to wait for it in denver, but I would have missed my flight to minot had I waited 5 more minutes. We arrived to minot only to find out that our 3 suitcases, one stroller and 2 car seats were never in the flight. Awful! And my connecting flight was even delayed an extra 55 min so I don't quite know where my things are."
Cons: "Late take off and had to wait for ground crew when landed"
Cons: "The seats were assigned for us and we couldn't get a boarding pass. United has this central ticket agent kiosk separate from the gate area which I couldn't find. All 4 of us were on line and had to get off and find this kiosk in order to get our boarding passes before we could get on."
Cons: "Once again just like the first United flight the AC was so cold. They did not offer blankets and my son was so cold I had to unpack tshirts to wrap him. Will not fly this airline again. This has happened twice now."
Pros: "No delays and on time arrivals, courteous staff"
Cons: "No complaints"
Cons: "Flight attendants service was great. The crew was great"
Pros: "I was able to book at the last minute and received a decent price for a flight to st Thomas after I was not notified I didn't have a real ticket with american airlines."
Pros: "Nothing"
Cons: "The airline should be abolished with all its crew members and employees"
Pros: "On time boarding"
Cons: "Seat space"
Pros: "My flight was perfect, I really enjoy it and we arrived early."
Cons: "Just clean the table tray"
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