R17 451 Find Cheap Flights from Cape Town to Sumatra

a completely full flight - felt quite carmped in, despite being on the window seat. Meal served could better. Surely different from pre-covid trips I used to take to and from Bangkok.

Food was just okay, need to improve for other menu variations

Best airline I think. No problems with anything. Crew were great, no problems with the airline food and entertainment and a smooth flight.

I have difficulties to book wheelchair for my parents returned flight

The staff on the plane were attentive and friendly. The frustration with the cabin crew was that we were served second to special diet people. And, we were in economy section. The boarding staff was mediocre. Got scolded for requesting to sit with spouse on 14 hours long flight home. Was told they cannot break up families for us. Didn’t understand how we were denied sitting together as we are husband and wife. After many words of exchange, we were accommodated. Cleaning crew did a horrible job! Bathrooms were unsanitary or dirty from beginning of flight! Didn’t expect sparkling as its economy, but did except decent.

Crew and service excellent. 2 hour delay for takeoff. SQ app showed flight on time.

Headwind delayed our flight which wasn’t the airlines fault

Food from Surabaya was below average but from Singapore is much better

Good service and food. For buying items on flight should be preordered as they don’t keep much stock on board.

Horrendous. We upgraded and they took the money but cancelled one of our tickets. The recline action didn’t work on the seats for the flight from Singapore to London, pre booked meals but they seemed to have disappeared as well.. Phone customer service was horrendous. Took 5 phone calls and no fix. Craig at the airport was the only one who seemed to be able to get the ticket back.