Sadly I couldn't get the food I requested as it was out. Also, if you don't want to be woken up make sure the crew knows it. My wife was woken on every service.
This was my first time flying with Emirates. Overall, the experience was very good. I thought the seats in economy would have been a bit more comfortable, but, they seem to be on par with other airlines. The food was excellent and very satisfying. If you can afford it, I would definitely suggest upgrading to at lest premium economy seats for long haul flights.
Can’t complain Only downside was the Kiosk passport check and customs clearance at Melbourne. When will they improve that service🤔
Similar to Hyd->Dubai this too was worst airlines. Bad seats, bad seating arrangement which created lot of confusion since family member were not given seat together. However most of them changed the seat and got with the family. Cheap tactics by Emirates.
I lost my lock from my luggage, I don’t know someone took something from my bag.
The staff on board were excellent. Kind, thoughtful, helpful - not just with me but with others around that I observed. Wonderful service.
One of the female staff from the cabin crew, forgot to ask us about what we want to drink and focused more on other specific people rather than treating everyone politely. I asked her about the drinks to which she said oh I forgot.
They should resume the fast track for business / first class passengers
Premium Economy is not worth the extra money you pay. You are neither economy nor business. The seat doesn’t recline enough to relax your legs. Maneuvering while seated is cumbersome. Don’t recommend Premium Economy at all.
The best ever, friendly and attentive cabin crew, amazing captains who utilised their expertise for less turbulence, just overall amazing
Very nice crew and great food. Easy to board just wish the flight could be shorter or seats more comfortable or more room to walk around when you get cramps in your legs from sitting so long. Crew was great and attentive and really was good food.
My experience was wonderful. The professionalism of the crew was exemplary 🙂. The meals were wholesome and tasty. I have no complaints
Horrible flight. First delay in boarding of approximately 30 minutes. While in the plane, the flight attendants huddle and we get an announcement that the crew's legal time was exceeded, that they don't have replacement crew and that they will need to cancel the flight. One would think that they would know that their time was to be exceeded BEFORE boarding. Took for ever to deplane. Then we were told that flight would not be cancelled but gave us a departure time of 21.15, which of course was not fulfilled. Arrived in Valencia, luggage took 30 minutes to arrive. Absolutely unacceptable
Well it was a 2h delay flight so that said it all. With very little if any information. Boarding took for ever with long waits at the terminal and then in the finger. To top it off and increase the delay we had to take a bus in Zurich. A trip to forget
Swiss is the. Only airline I use when I go to Europe. They are on time and they are fantastic!
The food was good. Most the staff was pleasant. The flight would be drastically improved with WiFi on a long international flight.
The meal was wonderful and strawberry ice cream was a plus.
All the flight to USA were arranged to E terminal whereas from Dubrovnik arriving on Zurich is on A80, have to walk all the way from A to E, even need transfer bus , for short transfer time like in an hour, we have to work fast, as soon as arrived at E, it is about time to boarding, pretty tight schedule, I hope Zurich airport can make some rearrangement so that transfer people do not have to walk long way. For short transfer time people, such as 50 min, this is even impossible if still like this.
...as stated previously, red tape should be shorted by Swiss in terms of generating refunds...
Clean, efficient and quick response time when we missed our connecting flight.
The staff at IST airport could have been more helpful. Too much wasted time and the plane from IST to KHI was just horrible. The plane was not clean and smelled bad!
Boarded via bus instead of the air bridge Had to wait 10mins in the bus at the tarmac before we were allow to go up
The only hiccup was a change of plane and the resulting delayed departure, otherwise everything was more than OK.
The best airline food being served for business travellers. Excellent food.
I hate to have pay for my first luggage 165$ when I did my search on Kayak with 2 luggages .I don't plan to use kayak in the future and go with Turkish airlines directly
I liked everything: the work of the flight attendants, the work of the crew, the frequency on the plane and in the toilet.
It wasn't good. I didn’t understand. They changed 320 dollars for 2 luggage. My ticket was regular and I paid almost 1200.00 dollars. Why they did charge? I want my money back.. thanks Yılmaz polat
Here's a sample answer: "Honestly, I was really impressed with Turkish Airlines, but if I had to suggest one area for improvement, it would be: - *More efficient boarding process*: I noticed that boarding took a bit longer than expected, which might be frustrating for passengers with tight connections.
"I had a fantastic experience with Turkish Airlines! Here are some things that really stood out to me: - Delicious food options, including a wide range of Turkish cuisine - Friendly and attentive flight attendants - Extensive in-flight entertainment options - Smooth and efficient check-in and boarding process Overall, I was thoroughly impressed with Turkish Airlines and would definitely fly with them again. The combination of comfort, service, and amenities made for a truly enjoyable flight experience."
In this long haul flight, flight attendants never stopped moving and giving excellent service. Very impressive. Very comfortable seats and excellent food
Need to do a lot of improvement on service and cleaness
Our first flight was delayed and when we got off that plane, nobody was really helping to direct us to the next gate. It was very frustrating. One staff simply said hurry, which wasn’t helpful. We had to go a long way to get to the next gate. Another issue on the plane itself was the bathrooms were disgusting and filthy and it didn’t seem like anybody was checking on them were cleaning them and it was a long flight. There was urine on the floor and they stunk. Also, the screen in front of my seat did not work, and I tried different headphones and still had no sound. You would think somehow those things are reviewed occasionally for working order.
POSITIVES The hostesses were mostly pleasant, NEGATIVES The full flight wifi was horrible, hardly able to use it. My charger port was not working which made me use my neighbour's port which resulted in an accident which ruined her flight. During dinner, meat ran out when the cart got to us forcing us to eat vegetarian which was not great. We watched everyone around us eating meat. My wifi did not transfer to the second leg of my trip as they promised as they changed the plane. I was thrown off the window seat I booked for the 2nd leg of my journey as they changed planes, all done at my expense. This was not a cheap flight ($2600) which i hurriedly had to book to attend my mother's funeral who passed away suddenly. I was honestly disappointed with the whole saga as I heard Ethiopian Airlines was one of Africa's best.
The food was terrible and the seating was uncomfortable, but the airline did a great thing letting us board in Abbis Ababa on our connecting flight after our original flight was very delayed.
Delays delays making us miss or next connection to IAD hence having to stay additional 24 hrs in Addis Ababa
Checking in wasn't organized, too many so-called diplomats were jumping line while everyone was waiting in line. They should have their own line not to impede on other passengers that was also waiting to be served. We all paid money and there should be no discrimination because everyone's money should have the same value diplomat or not! If they want to give diplomats some special treatment then let them create their own check in desk and not treat other passengers some that are (elderly, some with children, pregnant women) making them stand longer in line than necessary just because people are jumping line 😡
Food hardly ever changes Videos not often updated for often travel.
Were not told that carryon laggage has to be only 12 kgs but my bag was heavier asked to pay an additional $550.00. I could have upgraded to a bussiness class for that price and no one at the gate to upgrade but able to take money for the extra weight. I felt like this was a setup scam.
Lost suite case and pillow that’s used by senior and they didn’t leave it at the airport
I had a comfortable seat that makes my trip wonderful. I appreciate the Ethiopia crew, they were very helpful
I purposely bought a seat upstairs and your airline moved it to a random aisle seat. The only good part about this being an older plane was that the seats weren’t so tight that I couldn’t relax at all. Still will never fly Lufthansa again.
Our flight was delayed for over an hour due to weather, and it had already been a long travel day. However, the crew was calm and compassionate, listening to every complaint with genuine concern. They got us home safely without incident, in spite of all of the obstacles. I’m grateful.
Flights were delayed but very last minute, also seats felt very squished on the second flight. Crew was very friendly and airplane was clean.
I was unable to check in online. When I attempted to do so from the app and Luftansa website, I was directed to Niko.hr which I found out was fraught with errors. The kiosk at airport was not working. I had to wait in line to check in which was inefficient
Boarding and flight update was fantastic as I experienced about a 10-15 delayed for both flights. The food served onboard was great; the service of the flight attendants was excellent.
Excellent once on board. Security staff at Johannesburg rude and aggressive.
Complete mess. Our reservation was mistakenly cancelled. After almost missing the connection and walking all over the Munich airport, the Service desk got involved and we were run to our flight. Not all 4 of us in Business and not seated together as originally booked. This was the worst treatment I have ever had. And I travel a lot. 1K million miler.
I arrived late in Frankfurt and I had to catch my flight to Vienna and I was running late because when I was landing the flight to Vienna was boarding. I had to go through immigration and then I had to wait in a long line to take a bus to a terminal where my flight to Vienna was taking off. However, I truly didn't think I would make it. I was literally running through the whole airport and when I stopped to ask at one of the Austrian Airlines gates they were rude because they didn't have the time to support me.
There is more space in this economy seat. It felt like a better layout, not so cramped.
Delayed take off but I think they waited for passengers.
