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Pros: crew members are polite and clear in instructions

Cons: the check-in time is very long, need to open more counters

Pros: great seats, friendly staff, quick boarding

Cons: free snacks

Pros: Group boarding

Cons: Not have to have cabin bags taken off us when we were literally first on, loads of people after us putting cases above our seats

Pros: Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.

Cons: Proper communication by both BA and local handlers at the airport in Iceland.

Pros: Yes seat was comfortable and crew was good. Overall, good service. Thank you!!

Cons: It was cold, and blankets were taken away before landing.

Pros: The food was very nice. The IFE was very nice as well. The seats were comfortable.

Cons: The was a lot of profanity used by the attendants that was not necessary. Secondly I reserved a front row seat in online check in, but it did not allow put mean in that seat. Which if they were full would be understandable, but every single one was empty.

Cons: The crew was good, but the attentiveness of the crew on the second leg was amazing

Cons: Food

Pros: Crew was good

Cons: Boarding, comfort of seat

Pros: Yes

Cons: Good flight

Pros: The crew was amazing and seat very comfortable.

Cons: If I did not have to spent night in Doha waiting for connecting flight.

Pros: Absolutely professional!

Cons: Nothing all perfect

Cons: More comfortable seats.

Pros: Boarding was easy

Cons: Expensive flight

Pros: Crew and seats

Cons: Sound system,, entertainment system should not be turned off 25min before landing

Pros: Super easy check in. Good air hosting staff.

Cons: Same as ALWAYS - Beijing baggage pickup is an absolute joke. Takes forever and it is generally mayhem in the baggage hall. They really need to get ahold of this space and the behaviour of Chinese travelers.

Pros: Crew was very friendly and professional

Cons: 45 minutes late departure

Cons: Old aircraft, rickety seats

Cons: Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough

Cons: Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst

Cons: Outstanding airline either to IST or beyond!

Pros: Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!

Cons: I have to wait 5 hours for a connection flight. I was not happy with. Other then that I had a great experience with Turkish Air lines

Pros: They were helpful

Cons: The entertainment services on the plane

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Pros: Professional crew. Good simple check in.

Cons: Nothing.

Cons: When its rain we shouldn’t walk to the air plain

Pros: Everything

Cons: Nothing

Pros: Entertainment selection was nice.

Cons: Delayed 4 hours on tarmack

Cons: It was a Great flight. I always enjoy flying Delta

Pros: The Delta flight service was much better than the Air France flight I took on the previous leg.

Cons: Advertised October Pink products but did not have them for breast cancer support

Pros: Amazing crew and on time flight

Cons: None

Cons: New variety of food

Pros: Not much. There was one flight attendant that seemed pleasant but I wouldn’t know for sure since the attendants ignored all passengers except for those who had preordered their meals.

Cons: It was extremely frustrating that there was no kiosk available when checking in. I did not have a bag to check, yet I waited on a ridiculously long line to check in for my flight. The people working the desk at the gate were slow and unpleasant. Service on plane was terrible.

Cons: Crew was rude and the seats had astoundingly little leg room. Plus they tried to upcharge for everything. Will never fly with this airline again.

Pros: Flight arrived safely and on time.

Cons: Luggage was terrible. Forced me to check my 1 small laptop bag despite letting others board with duffel bags, then lost 1 of our actual checked bags in the airport for an hour after our other bag was delivered.

Cons: Bags did not make the flight. Served no water or drinks.

Pros: Staff was very friendly and loved the food.

Cons: For economy class, nothing.

Cons: The food is good k

Cons: Seat could have been more comfortable but the leg room was good

Pros: The crew was so friendly

Cons: Everything is so smooth in my flight!

Cons: Timing is good

Pros: Friendly staff and smooth boarding process.

Cons: British Airways charge you for water. However the flight attendant did her best and brought me a glass of water. It is the first time that water is not courtesy form an airline.

Pros: Crew was great

Cons: The way they collect trash in the plane after serving food looked a little primitive. The crew walks around without trash bags and picks up passengers' trash and just stacks them on their arms or on their cart. I have traveled with BA many times in the past 40 yrs, and i don't remember this scene. Either I was not paying attention, or this is the new policy???!!

Pros: Easy boarding.

Cons: British Airways is the only airline I’ve flown that doesn’t off free water.

Cons: Nothing

Pros: Not much

Cons: Costumer service

Pros: The crew were very helpful and the food was good.

Cons: There was no soap in the toilets on the stretch from Sydney to Dubai. The film choice also seemed poor.

Cons: Boarding from Delhi was slow. Families with small kids and seniors were asked to board but the aircraft was not accessible for more than 15 minutes. The cabin service was very slow and started good two hours after the take off from Delhi. The coffee/tea were Lukewarm.

Pros: Crew was great. They made up for mistakes in a positive and amenable way.

Cons: Flight was late. There was no communication about it. The flight from Joburg to Doha was late, therefore I missed my connection. The delay was not officially communicated to any of the passengers — no announcements made, no representatives to talk to at the gate — until well past the time that we should have been in the air. It was distressing.

Pros: Boarding its took along , food it's bad

Pros: Excellent crew, quick serving a lunch on a 1.5 hour flight.

Cons: Just don't like all the trips to and from flights on the bus at Doha.

Pros: Nothing

Cons: Be more professional

Pros: Nothing.

Cons: Timeliness. Cleanliness. Service. Food and drinks.

Pros: The food was good, the crew was friendly, and the plane was clean.

Cons: flight out of Ghana was delayed by 2 hours.

Pros: Everything.

Cons: better assistance for people on wheelchairs in the airport.

Pros: Boarded and left on time

Cons: Food was awful. It was so hot I was fanning myself. I had a 11 hour flight and than a 10 hour flight after both British airways, and the same exact food. So I just went hungry. I smelled something amazing so thought I would get a good hot meal as my last meal since I had not had anything in 9hours, but nope, just got a measly cold sandwich. I won’t book British airlines again for international travel, I’ll stick to emirates.

Cons: Good crew

Pros: Yes

Cons: Nothing comes to mind

Pros: Nice aircraft and comfortable seating in economy with a good selection of music and movies on the seat back entertainment. Business class was mostly empty and looked very nice and roomy. They should upgrade their frequent flyers the way other airlines do to fill those empty seats and generate the good PR that results. The food was good in my opinion, and the Ethiopian coffee is great. Affordably priced tickets was the selling point for choosing them. They are a young airline and while they go through the motions of being a modern service-oriented airline, but alas for the most part they aren't there yet.

Cons: We've flown a few Ethiopian Air flights now and while the flight attendants are nice, they aren't always on top of things and paying attention to the needs of the passengers. Not as helpful or attentive as we're used to. Boarding is chaotic and the overnight transfer at Addis Ababa is a total mess. If you get to leave through the airport in the early morning things are relatively painless, but what a nightmare of pushing and shoving chaos when it's busy. The hotels they put you up in are mediocre at best. Last week we enjoyed a long wait for the bus ride to the hotel, cold food when we arrived, and a nice hard bed to "sleep" in. We probably won't fly Ethiopian Air if we have to overnight in Addis Ababa again. I'm willing to pay up to fly another airline and skip the overnight as it's just not worth the hassle.

Pros: Crew was nice. Plane was older model. No individual movies. Seats were old and worn, but flight was nice.

Cons: Not sure anyone can change this, but people (Egyptians) got out of their seats before the plane had even slowed down on the runway. People were jostled about. One guy bumped me several times. They then rushed forward cramming up the aisles. Just ridiculous.

Pros: yes. great travel and crew

Pros: On time departure and arrival. Hard working crew members.

Cons: No slippers for long flights.

Pros: Yes

Cons: Power outage delayed the deboarding De boarding always done not at the terminal but to a bus

Cons: Food on the menu was not available. Some of us did not get lunch and were being offered bread. Some flight attendants were impatient with pax and unwilling to help especially with regards to Wifi on board , others were impolite

Pros: The crew was just fine.

Cons: Checking on the cleanliness of the toilets frequently

Pros: Good food. Professional crew. and overall good experience for a 15.5 hour flight.

Cons: Again, If you allow people to choose tickets online and they pick the front row, at least don't put them in the back row. That is the opposite of what they requested. After a.long flight and the limited recline, I am very sore in my back. Probably the most uncomfortable flight to date in my travels.

Pros: Good was amazing ; leg room was great per ticket price; and cabin crew were kind

Pros: Seats were very uncomfortable

Cons: too expensive for flights

Pros: Comfortable seats and good entertainment, nice food

Cons: Cabin crew were not friendly, and were resistant for any special requests

Pros: Everything was great.

Pros: Crew was outstanding, seats were comfortable. The food was awesome!

Cons: it was perfect.

Pros: Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.

Cons: Proper communication by both BA and local handlers at the airport in Iceland.

Pros: The flight was super relaxed and comfortable. We really loved the Magnum ice cream at the end of the flight.

Pros: The crew was really good

Cons: Perhaps seats just a bit more confortable. Overall a very good airline

Pros: Crew was friendly, booked seat was good.

Cons: I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.