Find cheap flights from Cape Town to Massachusetts

Pros: "Everything about the trip was great excellent customer experience"
Cons: "If I got to sit in first class coz the plane was so empty haha"

Cons: "Food variety"

Pros: "Crew was amazing"

Pros: "Absolutely nothing."
Cons: "Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers."

Pros: "Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!"
Cons: "I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating."

Pros: "The plane was new and spotless, the crew did everything possible to make the flight great. Food service, and Wine and Cocktails were always served with a smiling face and it made you think of flying many years ago. Service cleanliness of the restrooms and staff were top notch"
Cons: "Nothing really."

Pros: "Crew was amazing."
Cons: "I had a problem with the seat cushion. Not comfy enough."

Cons: "I had a carry on plus a laptop bag. On the website they say you are allowed to carry a personal item such as handbag or a laptop bag along with the carry on piece. This guy at Nagpur airport says the weight of both these combined should be under 15 lbs. are you kidding me?"

Cons: "just did not like the baggage policy for carry on"

Cons: "I didn’t like the spicy food"

Pros: "The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)"

Pros: "Good movie selection, very friendly crew"

Pros: "Food was good and staff was friendly."
Cons: "Had to wait 3 hrs because of a system malfunction. And had a screaming toddler behind me the entire 13 hr ride. The headrest on the seats are very uncomfortable."

Pros: "Flight crew was very helpful. I didn't have any special requests, but I noticed them being extremely helpful to other passengers. Much better than US based airlines, as most others are."
Cons: "Extra security going to USA is a nuisance. Food was ok, not as good as previous trips. Lamb was only selection left when they got to my seat. Not my favorite also very fatty."

Cons: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."

Pros: "It was on time."
Cons: "The food sucked."

Pros: "Everything"

Pros: "I had an exit seat"
Cons: "Service was only fair, no power outlets for a 15 hour flight. Seats too narrow. Only good options for every meal was chicken and vegetarian"

Pros: "Everything"
Cons: "Nothing"

Pros: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Cons: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."

Pros: "food, crew ."
Cons: "entertainment choices for Hollywood movies are limited."

Pros: "Beautiful airplane with an incredibly hospitable staff. Food was delicious, seats were spacious and comfortable. Couldn’t ask for a better 14-hour flight!"

Pros: "Great service, on-time flights, very comfortable planes in excellent condition. Great value for flight cost, BOS-KTM, through DOH. I would fly again with them."
Cons: "Lots of mediocre movies to select from. Very slow deboarding in Doha onto buses."

Pros: "Qatar airways is the best in middle East"

Pros: "The crew on my side of the cabin was very good."
Cons: "Not having available air for the center seats made our flight a truly awful experience. The older style seats are actually more comfortable for taller and larger people. My wife was virtually ignored by the male crew on her side of the aircraft."

Pros: "On time. food were good in general."
Cons: "Complimentary hotel for 10 hours layover is needed whether or not if it's an economic passenger. Air stewardess can improve basic English pronounciation of English is her / his second language."

Pros: "Exlent"

Pros: "The crew was always present. The food was good too."
Cons: "Too many crying children, but that has nothing to do with you guys. And the movie selection could have been more and better. The bathrooms should be frequently checked and cleaned."

Cons: "NA"

Cons: "Food is not fresh, very uncomfortable seats and very little leg room."

Pros: "Food and crew"
Cons: "Lost baggage no one knows anything."

Cons: "It was all good"

Pros: "Craft"
Cons: "Food and behaviour of hostess serving in our line I.e. Seat 34 b & 34c"

Cons: "Plane configuration; seats were a bit cramped, knee space."

Pros: "Meeting me at the gate of the previous flight Driving me to the next gate all in a very hospitable atmosphere. Free sleeping pajamas Full food menu around the clock bed making service attention to detalis friendly air crew."
Cons: "Wifi is for a limited time and hard to figure out. toliettes get too busy during at peak times."

Cons: "Food could have been better. Dessert was disappointing, more choice could have been good."

Cons: "I checked in a couple of hours after checkin open but unfortunately I could not get my preferred window seat, got a middle instead. But still the leg room would have been ok but the middle seat (second row behind the bilkhead row) had the front passenger's entertainment system arranged across the footwell, not sideways, so it completely blocked the footwell and prevented any stretching of the legs. I am a tall passenger and this caused much discomfort on the flight, I had to keep getting up to walk around. I also found the seat bottom quite uncomfortable (not enough padding I think), butnghis could have been made worse by the footwell issue. Regards Neil"

Pros: "Courteous crew members Nice food tray containers"
Cons: "Portions were a little too small for me"

Cons: "no one came to help even after asking for assistance"

Pros: "Crew had amazing customer service with a badly serviced plane"
Cons: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."

Cons: "The layover was too long"

Pros: "Crew Service"
Cons: "If a customer has not ordered Vegeterian / Special meal earlier, the crew doesn't carry any extra meal."

Cons: "They gave us a small chicken sandwhich for breakfastand the next meel was over 6 hrs later with a small bag of chips in between. I was actually hungry when we got off our 13 hr flight."

Pros: "Among airlines, theirs is one of the best. The have good leg room in economy, good food, good entertainment, and an excellent cabin staff."

Pros: "I like the new 350 plane. Comfortable seats, good entertainment and connections. I especially like that you can display cameras from outside the plane on your seat's screen."
Cons: "It was a confusing boarding procedure. We were sorted into zones, but boarded late. So, folks tried to get on all at once. We were in zone 1, and should have been the first economy on, but others just pushed past."

Pros: "13+ hour flight is never an "excellent" experienced but QA does its best. Great cabin service. Decent legroom. Food is good but not *quite* up to the standards of some competitors. Doha airport is great. Modern, convenient and clean."

Pros: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."

Pros: "movies were good."
Cons: "14hour flight and you cannot give terrible food. You should know that. Although, a crew member did give extra food i request for a thing I liked."

Pros: "The attitude of the staff"

Pros: "Excellent crew, who make each person important."
Cons: "Being in economy nothing the crew could do would make it better, however as I have said before Emirates miles rewards should be continue not be lost after a certain time."

Pros: "Helpful crew. Clean toilets."
Cons: "Overhead racks, so very difficult to close, always you need help. May a design fault."

Pros: "Since not enough room in "What could have been better". For as long as my second flight was, from Dubai to Boston, the seats in coach were criminal!!! Way to narrow, especially if sitting next to a large person. Not nearly enough distance to seat in front of you, can't even bend over to reach some-"
Cons: "thing on the floor. The seats do NOT recline enough to be able to relax & get shuteye. It would have been really nice to have a footrest of some type, even busses have those! I am a small person, 5'1'' and 110 lb. Consider not having such a huge gap between 1st class and economy. Way over crowded."

Pros: "Exceptional flight super comfortable"
Cons: "That i didn't receive my bucket list dream of an upgraded flight but that literally was thing that could have improved a really great flight..."

Pros: "Everything"
Cons: "Nothing. The video quality and sound were not great"

Cons: "There should be no classes. All seats should be sleeper seats,"

Pros: "Flight delayed 7:16 hours"

Cons: "Poor staff"

Cons: "crew doesn’t seem to talk to each other. advised multiple times that my touch screen didn’t work and that i didn’t want the jain meal. your check-in interface does not allow changing food preferences. this should change"

Cons: "The flight on the B777 was most uncomfortable, even in Business Class. Will avoid any flight in this aircraft/airline in future"

Pros: "I loved the food, wide selection of movies and more leg room. Even the luggage was better handled by this airline. For extra 20 pounds, you pay 50 dollars which is pretty reasonable..."
Cons: "Can’t complain about a thing."

Pros: "Emirates staff are polite and respectful"
Cons: "777 for travel from Dubai to Boston is not a comfortable plane"

Pros: "On time. Boarding was a breeze even with 400 passengers. Flight was smooth and quiet. Crew was very helpful."
Cons: "Food is not as it used to be. Need to bring that old taste back."

Pros: "entertainment is great."
Cons: "completely full flight."

Pros: "Very comfortable and good service aboard plane."
Cons: "Very long ride on bus from plane to terminal in DubaI. Very unusual and uncomfortable."

Pros: "I loved it."

Cons: "debarking process was one of the longest in my life"

Pros: "The flight attendants were very cheerful. There was a good variety of movies and other entertainment."
Cons: "The issue is the electronics ban which is not the fault of Emirates. An extra bottle of wine was requested after dinner which never arrived. During boarding, it was difficult to know which group was boarding when."

Pros: "Friendly, accommodating, and professional service!"

Pros: "Everything!!!!!"

Pros: "Everything!"
Cons: "Not a single thing. Emirates is terrific!"

Pros: "I'm not going to travel by Emirates again. My miles were not added though I asked multiple concerned people. Same thing happened with some of the fellow travelers."

Pros: "Low cholesterol meal was quiet good"
Cons: "Seats on the 777 are very uncomfortable, even more we you have a flight as long as DXB->BOS"

Pros: "Good sleep is most important & emirates is very good in this regard. Food is only fair especially the hot food served at dinner. Wines served are generally of a good to a high standard. Some crew members are better than others. Some are really excellent including any of the Irish members of the team - they always standout with their warmth, friendship & ability to read people & situations."

Pros: "Hi nice flight"

Pros: "Excellent"
Cons: "Honestly nothing perfect Airline Definitely I will use the Emirate at airline again and again"

Pros: "Everything was very good!"

Pros: "The plane was not full and I had three seats to myself, so my very positive review is not totally fair. However, on a relative basis in comparison to other airlines, Emirates is the best on which I have flown."

Pros: "Comfy seats with good legroom, huge entertainment selection, free alcoholic beverages!"
Cons: "My connecting flight (booked through Emirates but operated by JetBlue) was inexplicably cancelled with 24h notice. Emirates did a good job finding me an alternative flight but somehow did not get my bags on my new flight even though the woman at the counter made a special call to "ensure" that my bags would come with me. Now I have to wait over 24h before I can get my bag."

Cons: "I watched one movie, but the selection was pretty goo."

Pros: "GOod food and prompt"
Cons: "Lost baggage and no compensation or communication about whereabouts for 4 days. Expensive layover hotel with poor service"

Pros: "Pleased with everything."

Pros: "By far the best airline, from service to quality, all around awesome."

Pros: "Everything."
Cons: "None."

Pros: "i liked the neatness and welcome"
Cons: "i did not like the food"

Cons: "My check in luggage was torn. The handle was ripped off from one side. :("

Pros: "Continues"
Cons: "None"

Pros: "All the Emirates hype is true! What a great experience even when traveling as a passenger assistant!"

Cons: "very poor food and seating"

Cons: "Food was not given properly, no snacks was there which I get in between breakfast and meal every time I fly from Dubai to Boston or the reverse. No kit was given which includes brush, paste, eye covering band. Last time I travelled from Boston to Dubai the food was completely frozen and now this!"

Pros: "Everthing"
Cons: "I liked everything"

Cons: "Again the same indifferent attitude by cabin crew towards student gustes and particularly females. I was sick on the fligt despite informing crew no care was taken. I lost one of my check inn bag airline is indifferent. No help or compensation."

Pros: "Ok"
Cons: "Seating"

Pros: "Their wheel chair assistance was the best. They took care of my parents really well. Above all they were very welcoming and considerate towards their needs."

Pros: "Food and alcohol was plentiful especially after a long flight"
Cons: "The 777 is a bit cramped compared to A-380"

Pros: "I liked everything particularly the spacious seats."

Pros: "Great service"
Cons: "Nothing"

Cons: "We were not able to print the online checking ahead of time, so we had to stand in a lot of very long lines. The person printed the wrong boarding passes because they didn't know many details about domestic and international flights. There was also confusion about checking in the luggage between the domestic and international flights. A boarding pass from Dubai to Ahembadvad was not given at the New York airport."

Pros: "Please Refund my ticket"
Cons: "Lost baggage. It had important stuff"

Pros: "on time and proice"
Cons: "food and seat"

Cons: "Flights are not on time with random cancellations."

Cons: "Awesome"

Pros: "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
Cons: "In-flight entertainment films were a bit limited"

Pros: "The food was good and the service was mostly good."
Cons: "Our cabin was very warm and seats were uncomfortable."

Pros: "Plenty of films."
Cons: "Cabin was too hot."

Cons: "The airline lost my luggage. I have to wait two days for it's return."

Pros: "Hostes are great"

Pros: "Comfortable seat Good selection of movies"
Cons: "The plane had no room to stretch inside. The space was very confined and cramped. Not good when your traveling for 10hrs in the air. I also didn't like the food or the portions. Bad selection of music."

Pros: "All the stuff very kind"
Cons: "I don’t like the airport service for well chairs"

Pros: "My languages are all damaged."
Cons: "My languages are all damaged"

Cons: "long lay over"

Pros: "One sign had row 27> The other sign had 28 >"
Cons: "Mass confusion resulting in slow boarding."

Cons: "Always 1.5 hour late. The airport management does not care about international flight delays!!!"

Pros: "All around quality Airline..."
Cons: "Redundant security checks, even at the gate area!"

Pros: "Over all v good"
Cons: "Why prizes change at the time of booking?"

Pros: "The staff is very friendly and helpful"
Cons: "Everything was good"

Cons: "The food wasn’t good and the service the palet wasn’t very good"

Pros: "Attendants were very nice."
Cons: "The seats were so close. It was like riding on a transit bus. An 11 hour flight would be nice with just a few more inches between seats.. I don't expect real comfort in economy class but just two more inches would have been nice."

Cons: "Priority boarding was messed-up - no queue discipline was even attempted by the gate staff. The business class seats were uncomfortable and not comfortable to sleep in. The footrest was not long enough and the feet were dangling in the air. The blanket and bedding was provided almost 3 hours after take-off Worst of all was baggage handling. Our luggage was severely damaged. The handle to the suitcases was torn off. In addition the bags and the contents were wet when we received them in Boston. IT had been raining in Istanbul and it seems the bags were left out in the open. I've been trying to get Turkish to repair the torn-off handles but I'm constantly hitting a wall. I have filed a claim but the support staff sends extremely brief denials with no explanation."

Cons: "Haphazard boarding"

Pros: "I traveled solo with 2 toddlers. It was obviously not the best flight I’ve had but the staff was super helpful. The flight attendant got me the changing table ready every time I had to change my daughter. And always they helped me to stay with one of my kids when I had to take the other one to the bathroom. They were really kind and offered many kids related stuff (headphones, baby care kit, kids travel kit, etc.) Plus the food was amazing as always in Turkish Airlines."

Pros: "Large screens, reusable dishes + silverware"
Cons: "Plane was old, felt more squished and the seats did not decline. Also very note."

Pros: "Likes: The staff were prompt and friendly. The food was more varied and imaginative than on other airlines. Also, the fact that you get a refund, without any hassle, if you need to change your travel plans, makes this airline unique."
Cons: "Suggestions: A few more centimetres of space between the rows of seats would work wonders. A piece of fruit (apple or tangerine) would add to the enjoyment of the food. A wider range and variety of movies would increase the quality of the entertainment."

Cons: "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"

Cons: "This’s the worse airlines that I ever use in my life, in my way back to Boston I get to the airport 2 and half hours before my flight, it was so crowded outside the door, so I didn’t get to check in till like an hour and 10 minutes, Guess what! They didn’t let me in because they close the gate they said?? They have me payed for another thicket to I take the next flight They are so weird, even when you called the customers service they will do nothing for you, like they don’t live in our planet!! Trust me stay away from this turkish airlines"

Pros: "the crow"

Pros: "It seemed like an old model airplain, didn't get enough space. It was so tight."
Cons: "Seats were terrible!"

Pros: "Extras provided - eye mark, socks etc"
Cons: "My seat was unable to recline. My husband and I were moved to a middle aisle (although we really didn't want to share) only to find that the foot rest at my foot rest was also faulty. It was an uncomfortable flight"

Pros: "It's all great. Recommended"

Cons: "Terrible customer service"

Pros: "I like the food which were served, I like everything overal"
Cons: "nothing"

Pros: "Crew was extremely pleasant and accommodating. The flight was very comfortable. Everything was done in a timely manner."
Cons: "As a business class passenger I wish our boarding process could have been better and perhaps separated from coach."

Pros: "The tv because I got to watch a couple of movies"
Cons: "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"

Pros: "I liked the movie options and the fact that we were given blankets and pillows."
Cons: "I was told in Vienna that I would be allowed to carry my Kindle onto my flight from Istanbul to the USA. I was not able to and had to wait in a very long line both in Istanbul and in the US. I understand the change in regulations, but it is important that all employees of Turkish airlines are aware of the change. We also waited one hour on the runway in Istanbul. Additionally, there was a small section of the plane which received food roughly an hour later than the rest of the plane. I was on this section, and was uncomfortably hungry by the time I received food."

Pros: "Turkish Airlines has an excellent entertainment system"
Cons: "They used to have more legroom"

Cons: "Not enough room between rows. Can't recline seat if table behind is open."

Cons: "It was an hour late arriving!"

Pros: "Service, food, entertainment is off the charts!"
Cons: "Seat comfort and legroom in Economy is below standards for even a domestic flight. Flew for over 21 hours on two concurrent flights and I was almost insane. Last leg was on Jet Blue and I felt like I was in First Class with their leg room and seats."

Pros: "Because it was my first time on Turkish Airlines I was a bit apprehensive but the experience was very positive. The crew was friendly, the service good, the food very good and the entertainment excellent. All my flights left on time and arrive on time or earlier. The airplane, an Airbus 300, was new and comfortable."
Cons: "The boarding process at Istanbul was a bit chaotic but the flight left on time. I guess the airport personnel knew what they were doing. Istanbul airport is big and modern. There a lot of nice shops, including Duty Free. One annoying thing was the large number of airport employees using these motorized transports, I.e. wheelchairs, bipeds, tricycles, etc, going at high speed. If you don't get out of their way they will run you over!"

Pros: "Liked the food and service"

Pros: "Everything"

Pros: "It was a smooth flight. The meals were relatively tasty, and the in-flight entertainment was fun."
Cons: "Having been impressed on recent overseas flight using Turkish Airlines, I thought the standards they had previously practiced would have been implemented. Unfortunately, there were several customer service disappointments, from forgetting to include dessert with my and my daughter's meals to being made to wait nearly an hour for the interactive screen to be reset. And not a sincere apology or effort to resolve the problem."

Cons: "Turkish Airlines Lift off. Finally after the hours of waiting, standing, passport controlling we are on board. Blessed air conditioning freezes the cheery rainbow seats Tossed back with painful whiplash the nineties surround us again. Enter to find the changing table Dirty diapers and wipes for tiny asses Moan, itch, pick, cry, kick, kick, scream Mommy Mommy Mommy Mommy Mommy Decadent. Familial entitlement on a budget. Sit down to stares. Without doing anything So begins the ogling Not for beauty or glasses But because of his right to look in any direction he pleases. The drink cart comes by Soft drinks only Stuttered English behind Only a sweet belch of coca cola Released, bubbling an unfettered expression shared across all languages. (but do they share my disgust?) Oh to fly, to find a cab to drive in the big city."

Cons: "Staff was a bit rude"

Cons: "Excellent service"

Pros: "I am not a picky person to me every thing was great taking into consideration that you cant satisfy every one."
Cons: "Not every one can follow the speed of the way you announce things, remember your flight take people from different continents in the world Also not having some where to sit while waiting for the information of which gate to go it is very challenging. The AC was almost killing the older people not me but the older lady sat next to me complained all the time but it didn't work. I know it is the challenge difficult to solve however you can give them some advise. Find a private space to talk with sick people because some people might not be comfortable to talk in front of every one."

Pros: "Cabin crew was courteous though they couldn't fix the issues."
Cons: "My seat would not recline. Some mechanical problem. Only beef meals were available, no chicken."

Pros: "Food"
Cons: "Frequent announcements"

Pros: "friendly crew excellent service good food"

Pros: "good food, good service, comfortable large selection of personal entertainment personal toiletries friendly service usb ports on every seat"
Cons: "movies kept freezing or skipping even after restarting computers. slow boarding/gate security check in Istanbul caused significant delay"

Pros: "Planes were comfortable and well maintained."

Pros: "The crew was great."
Cons: "Better seats,better food."

Pros: "OK"
Cons: "Nothing to note"

Pros: "Staff tried hard to serve food"
Cons: "Very stinky person sitting in front of me and because there is no air jets to regulate had to breath 9 hours of stinky armpits Stayed 20 min on the plane or more waiting until gate would open."

Pros: "The crew was polite and professional."
Cons: "The cabin was uncomfortably warm. Also the seats in the economy class are too crowded."

Pros: "The staff was professional and friendly"
Cons: "The seats were too close to the row in front of them. I've taken 12 flights from the USA to Europe since 1990 and the two I've taken on Lufthansa this month were horrible! Airplane food is always bad...who cares. But being trapped in uncomfortable seats with no room to shift your position for a six plus hour flight is inhumane! My son is 6'2" and his knees were literally against the back of the chair in front of him, luckily my daughter was in that seat so she didn't recline it on his knees. My back was killing me in the first hour (I'm only 5'2") my 13 year old daughter complained that her back was killing her by the end of the flight. I've never flown Lufthansa before and will never again!"

Pros: "entertainment options were great"
Cons: "rushed from connecting flight and then had to go through passport security check point"

Pros: "See previous comments"
Cons: "Same"

Pros: "Very comfortable journey, was a pleasure to travel."
Cons: "Nothing."

Pros: "Good variety of on-board entertainment"
Cons: "We were in last row of our section of the plane and space was very cramped, especially for my 6'1" husband. It was not a very physically comfortable flight."

Pros: "nice clean plane"
Cons: "the wifi is free but doesn‘t work. flynet app didn‘t pair"

Pros: "Large screens for movies are excellent. Very easy to use."
Cons: "Other international carriers have better food, but it wasn't bad. Other carriers have business class cabin designs (Cathay Pacific for instance) which allow the window seat passenger to get out without disturbing the aisle passenger."

Pros: "I enjoyed the sleep."
Cons: "No enough leg room for a slender Man of 5 foot 7 inches."

Pros: "Good movies and TV to choose from."
Cons: "Food sucks. Bland and gooey pasta as vegetarian option."

Pros: "great crew"

Pros: "They gave me an exit row seat! Tons of leg room which made the trip for a tall guy like myself super comfortable. Service superb as always with Lufthansa. Checking in luggage very easy (someone actually can do it himself). Boarding fast and efficient."

Cons: "We were in the middle at the very back of the plane. It was quite bouncy for some time during the flight. The stewardess informed us that that was typical for seats at the back of the plane. It is not easy to choose your seats when you buy the ticket online, but I would prefer a calmer location. Also I was squeezed when the person in front of me leaned back in her seat. Service was excellent, however."

Pros: "For a direct flight between the N.E. and Frankfurt, it is one of the best."
Cons: "As with all flights, I wish there was more room. It is tough for a 6 ft 2 inch person. I can't imagine being taller or heavier than I am and what it must be like."

Pros: "Crew was courteous and available.The aircraft was new and clean."

Pros: "There was a problem with baggage self checkin and it was hard to tell what to do"

Pros: "same as above"
Cons: "same as above"

Pros: "food and service"
Cons: "All good"

Cons: "The seat-back screens were very annoying and not very responsive."

Cons: "The vegan meal. No airline appears to know how to make a healthy and tasty meal."

Pros: "Clean, new plane."
Cons: "Baggage got lost on a direct flight. A lot to improve here."

Cons: "Food was disappointing...especially 'pizza' at the end. Crew was very helpful to family with baby."

Pros: "i received an unexpected upgrade which worked out very well."

Pros: "Crew are very polite and supportive!"

Pros: "Seats, crow attitude, on-time flight"
Cons: "Food"

Cons: "Crying children!"

Cons: "Delayed taking off due to airport queue."

Pros: "Very family-friendly"

Pros: "The crew were excellent, seats were comfortable, and the entertainment system had enough options to pass the time."
Cons: "The food was less than desirable."

Pros: "Lufthansa was great . It was just that the weather did not cooperate in Boston."

Pros: "I appreciated the advance boarding for families traveling with younger children. Plenty of time to settle in with the kiddos."

Cons: "Person in front of my reclined while I was eating"

Cons: "Foods usually not bad but the sausage and beef was absolutely disgusting."

Cons: "Pay for Wi fi"

Pros: "Lufthansa - The best."

Pros: "Smooth flight, good service"
Cons: "Leg room."

Pros: "Crew were excellent entertainment was great, everything moved swiftly"
Cons: "Food was not much and not that tasty"

Pros: "same as above"
Cons: "same as above And landing was extremely hard.!"

Cons: "I saw fly inside the cabin, disgusting."

Pros: "same as above"
Cons: "same as above"

Cons: "Patronizing crew."

Pros: "only negative was whining child whose parents did not seem to care if whole plane was disrupted. Had tv available so watched olympics most of way home. Also, beer or wine with dinner"

Cons: "Long lines at security check before the gate. Our luggage was lost"

Pros: "Professional staff and condition of the plane"
Cons: "Ran out of meal choices"

Cons: "I will not be taking this airlines again"

Pros: "Food was better than on my flight from BOS to fra. Service was good."
Cons: "Boarding. They board priority and then everybody which makes boarding hard. Prolongs it on the plane."

Pros: "The plane condition."
Cons: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Cons: "Friendlier crews"

Pros: "Yes, Very good"

Pros: "The crew was very kind"

Pros: "Food was great, enjoyed watching videos, staff very profession and friendly."
Cons: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Cons: "Flight got cancelled"

Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"

Pros: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Cons: "Food quality was not so good."

Cons: "Too hot inside the aircraft"

Pros: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Cons: "Doesn't"

Cons: "Late departure. Rush to connect."

Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Cons: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"

Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Pros: "The flight arrived a few minutes early."
Cons: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Pros: "Best airline in the business quick efficient and outstanding service What else can you say"

Pros: "Everything OK"

Pros: "Employees were very friendly"
Cons: "The seats were very small"

Pros: "punctuality of boarding and flight time"
Cons: "attitude of crew in business class: no sense of true hospitality"

Pros: "Crew was great, very nice"
Cons: "Not enough legroom"

Pros: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Cons: "No complaints about anything."

Pros: "Interior of the plane was clean. Smooth landing."
Cons: "Pilot did not avoid turbulence"

Cons: "Didn’t happen."

Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."

Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Pros: "Able to fly direct to ansterdam"
Cons: "Have to lay over on the way back. More expensive than other airlines."

Pros: "Sound was broken on my TV set!"
Cons: "Called stewardess twice to assist. No response!"

Cons: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Cons: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Cons: "Bag was lost"

Pros: "Nice seats, comfortable."
Cons: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Pros: "The supplied pack of toothpaste/toothbrush"

Pros: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Cons: "The food was okay, not that great."

Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Cons: "Two hours delay in the start."

Pros: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Cons: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Pros: "Great crew service. Among the best ever."

Pros: "Jet airways flight till mumbai"
Cons: "Poor legspace in Klm flight till Amsterdam"

Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Pros: "The cabin crew were fantastic and funny"
Cons: "Tiny seats"

Pros: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Cons: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"

Pros: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Cons: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Pros: "Staff, service"
Cons: "Nothing"

Pros: "We really liked the KLM people, from the check in crew to the flight attendants."

Cons: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."

Pros: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Cons: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Pros: "Entertainment, cabin crew great."
Cons: "Seat layout may now be standard but is still cramped."