The crew on board were all very pleasant and happy to help. The flight had the old business class seats. The departure board in the business lounge did not update and kept on saying ' gate open' but never said boarding. When I got nervous about the departure time and walked to the gate I was told off rudely for being late.
The crew on board were all very pleasant and happy to help. The flight had the old business class seats. The departure board in the business lounge did not update and kept on saying ' gate open' but never said boarding. When I got nervous about the departure time and walked to the gate I was told off rudely for being late.
British Airways planes are too old verses other airlines, followed by luggage not turning up, with a customer service team unhelpful in trying to locate or send to hotel was appalling. 3 days without suitcases on a leg that flies 2 x daily.
This was an American Airlines flight. The crew were very unhappy and quite grumpy. Abrupt to the point of being rude. The food was dreadful. Indeed the breakfast was in edible. I will avoid AA at all costs in the future.
Not great, took my carry on case outbound as overhead was full . This cause me to miss my train connection since I had to go to baggage claim. Then on my return flight they tried to take it again and flight was delayed over an hour. I chose BA because the service is usually better that easy jet etc but these days I am not so sure.
My ticket was cancelled unannounced and I was left stranded in the air port
My suitcase did not arrive . I had to change my flight to the US . I was also without all of my stuff that I had to pay through my teeth for my suitcase . I am still miserable from all the stress BA had put me and my family and friends through
Qatar airways has clean cabins and it looks like u r in business class
The beef that I reserved for my two kids and I in business class, and asked two flight attendants when boarding the plane (I was the second in) was not available.
2 hours delay & 1 hour stuck on the plane because the airport didn’t have a bus to pick up the people. So I lost my connecting flight…. really bad situation, because the service was really bad in London.
Chaotic boarding at JNB, last minute gate change with no announcements.