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Pros: Rwanda air crew

Cons: Lagos international airport

Pros: Food and in-flight services

Cons: Entertainment package

Cons: Time was never kept. we had a delay in LGW for more than 2 hrs. I had a 17hrs layover in Kigali. I was not aware that i would not be booked in a hotel to rest. I had to make my own arrangements. And another extended delay out of Kigali to Nairobi

Pros: My sister and I were travelling to and from Tanzania through Kigali. The crew was great and our flight was easy.

Cons: Addis Ababa is chaos and not clean.

Pros: Super confortable

Pros: Amazing crew

Cons: They need to improve on thier inflight menu and the check-in and boarding experience

Cons: Online check in was not possible. The check in and boarding process took more than two hours and there was no order.

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

Pros: After the Kigali Addisababa segment this was vastly superior with a newer aircraft

Pros: Amazing crew!

Pros: Flight Crew were great

Cons: The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are.

Pros: Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height

Cons: Better selection of videos

Cons: Airport Addis Ababa is chaos.

Pros: Excellent seat

Pros: Punctuality in Punctuality

Cons: Everything's is ok

Cons: Chicken was undercooked. No power outlets.

Cons: Nothing

Pros: They an amazing crew

Cons: They need to improve on the flight check-in and boarding at thier airport in Bole, it is so messy. Also thier inflight menu is nothing special

Cons: Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough

Pros: seat not comfortable

Cons: more drinks along the way

Pros: Asked for water that I never received. Wasn’t allowed to bathroom although still 20 min until landing and other people still got up

Cons: Not having to wait 3 days for my luggage

Pros: Excellent seat

Pros: I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers.

Pros: Punctuality in Punctuality

Cons: Everything's is ok

Cons: Nothing

Pros: After the Kigali Addisababa segment this was vastly superior with a newer aircraft

Pros: the flight wasn't good at all, was expecting a better and comfortable seat, but the it was a smaller flight and the seats weren't adjustable

Cons: at this segment you mus put a 350, which will be more cost effective and should be cheaper in nature,

Cons: Addis Ababa is chaos and not clean.

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

Pros: The crew was amazing and the seat comfortable

Cons: Nothing I can think of yet.

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

Cons: Online check in was not possible. The check in and boarding process took more than two hours and there was no order.

Pros: Amazing crew!

Cons: The delay time was too much for no proper reason