Canadas Best Value Inn River View Hotel

Great location only a 5 minute walk from Main Street and our room had a lovely view of the Yukon River. Fairly good value for money although I would have expected a bit better for what we paid. Large room (2 beds) for two people, maybe a bit small if 4 people were staying in our room. Great coffee maker.

Advertises on booking.com that there's an airport shuttle but this is not offered in the winter apparently so this is misleading. We would have chosen a different place to stay if we knew. Our room did not have a TV as advertised and on the first night they said we'd have a new TV the next day but even after chasing multiple times, the TV never came. The microwave was disgusting and had not been cleaned from last guests. There was human faeces outside the front of the hotel entrance one morning, and the walls are paper thin in the rooms (we had very loud neighbours). The room / hotel smelt bad and the cleaners took our towels despite having a sign saying they're 'helping the environment' and not taking towels if you leave them hanging up. Restaurant was closed and the staff didn't seem to have much local knowledge. One of the worst hotel stays I've experienced, I've stayed in hostels in Asia for a fifth of the price which were far nicer.

There was nothing to like about this place. I am still waiting for the manager to refund my money

This place was absolutely disgusting. When we pulled up there were two people sharing a needle right by the front door. They panicked when they thought we were police. There was a drunk girl lying on the sofa by reception and a couple of drunks in the corridor trying to talk to us, and again asked if we were police. The bed linen was filthy and there was still blood spots on the pillows. The smell of old cigarette smoke was so strong in the room that it made me sick. We arrived off our flight after 11.30 at night and after seeing the place I phoned around for somewhere else, but nothing else was available. I slept in my clothes on top of the bed and used my bag as a pillow. I found out my colleague did the same in his room, In the morning I woke up feeling ill. The towels in the bathroom were also disgusting. I took a photo of the black marks on one of them. As we came down the stairs to reception we were greeted by the smell and filthy site where someone had vomited down the stairs and on the wall. I had booked two rooms for five nights in this S#@t hole. I understand paying for the night that I stayed, although I am against that. But they charged me for two rooms for two nights. I am still waiting on my refund for the second night. This place is absolutely shocking. It should be shut down. I wouldn't even consider leaving an animal in there.

The price, although after seeing the hotel, I would have paid a few dollars more to stay elsewhere.

The lack of parking, long walk from parking to room to shuttle bags.

This hotel has no redeeming qualities.

Our room wasn’t ready until 9:30pm. The vinyl flooring was coming up; the halls were dirty; there were black spots on the tub and shower curtain. Worst of all, the hotel is infested with bedbugs. By 2am we retreated from the premises and slept in the car. In the 4 hours we were in the room I was bitten more than 20 times. The only silver lining to the whole affair was that when I brought out an engorged bedbug I’d trapped in a coffee cup, they comp’d us the room. Avoid this hotel.

Nothing

Everything