Petra Moon Hotel

This hotel ticked all the boxes for me. Situated in a fantastic spot right outside the Petra entrance, it is extremely modern. However, the main thing that stood out for me was the absolute friendliness and helpfulness of the staff. Yes, Jordan is known for its friendly people but the staff here are another level. From the second we arrived until the moment we left they took care of everything with a huge smile. My kids even commented on departure that Petra Moon is the 'best hotel in the world'. Who am I to disagree!?

Couldn't find fault even if I tried.

The spot is right next to the entrance of Petra. Wadi musa is very steep and you need a taxi to go around the higher grounds BUT this hotel is at a sweet spot! The stuff was very kind and helpfull. The room could be a little bigger and have a better view.

They are building an extension of this hotel on the west side, so from the room you can see old bathtubs and debris. Not a nice view, but i hope they will fix it

My husband and I stayed at Petra Moon Hotel last year and that's why I stayed there again when travelling to Petra this year. The proximity to Petra is super, so that when travelling in a group, members of the group can come and go as they please. The dining room runs like clockwork under the watchful eye of Nedal Nawafleh. Muhammed is an attentive waiter, and the chefs are very helpful. The food is always presented in an appealing manner. Meeting met with fruit, pastry and complimentary snacks, soda and water is a welcome bonus! At the front desk was a young man named Hozaifa who was more than helpful. My car had warnings in Arabic, so Hozaifa went to my car, explained the simple problem, and accompanied me to the mechanic the next day to get air in my tires. He also recommended "Cook and Dine", where I throughly enjoyed my cooking course! This kind of local knowledge is great when visiting a new place. I highly recommend this hotel. In the 14 nights I have spent in Jordan, this has been my favorite!

The toilet bowl and the toilet seat are not the same shape/size, so they are irritating and "slide". That is my only complaint, both last year and this year.

the staff went above and beyond to make us feel comfortable. we ended up eating lunch, then dinner, and the breakfast the following morning -- all meals were excellent. you could not beat the location - right next to the petra visitor center. the hotel also provide some complimentary items which was very kind. we highly recommend this hotel

everything was great