Papaya Playa Project

4 stars
Km 4.5 Carretera Tulum-Boca Paila, 77780 Tulum, Quintana Roo, Mexico
Tulum, Mexico
7,1
Good
based on 665 reviews
665 reviews
Wed 19/11
-
Thu 20/11
1 room, 2 guests
Deals from
R3 901
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
R3 901
Deluxe room
R7 405
Standard Room
R7 836
22 more Papaya Playa Project deals
22 more Papaya Playa Project deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located in Tulum, Papaya Playa Project is an easy drive from Mayan Ruins of Tulum and Xel-Ha Park. It provides a spa and wellness centre, as well as an outdoor pool, a private beach and a beauty centre.

This chic hotel offers family facilities, such as a playground and babysitting/child services. Multilingual staff are available to assist with organising tours and activities, and an express check-in/check-out facility is provided for guest convenience.

Papaya Playa Project has 85 individually-decorated rooms, each with an en suite bathroom. Also available are a refrigerator, wireless internet access and a mini bar.

The hotel features both restaurant and bar where guests are able to unwind of an evening with dinner and a drink.

Papaya Playa Project has easy access to Sistema Sac Actun. Fishing, scuba diving and snorkeling can be enjoyed nearby.

7,1
Good rating
Based on 665 verified guest reviews

Latest deals for Papaya Playa Project

Wed 19/11
Thu 20/11
Deluxe room
bed type unknown
R7 405
nightly with fees
bed type unknown
R7 965
nightly with fees
bed type unknown
R8 124
nightly with fees
King room
bed type unknown
R8 255
nightly with fees
bed type unknown
R17 877
nightly with fees
1 king bed
R225 980
nightly with fees
Double room
1 double bed
R3 901
nightly with fees
1 double bed
R4 240
nightly with fees
2 double beds
R5 697
nightly with fees
Standard Room
bed type unknown
R7 836
nightly with fees
bed type unknown
R8 800
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Papaya Playa Project

  • Private beach
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Free toiletries
  • Meeting/Banquet facilities

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Delivered food is securely covered
  • First-aid kit
  • Safe

Services and conveniences

  • Car hire
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Basics

  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

General

  • Window
  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Sofa
  • Solarium

Pool and spa

  • Spa
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Private pool
  • Rooftop pool
  • Massage

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Accessible parking
  • Allergy-free room

Kitchen

  • Electric kettle
  • Kitchen
  • Kitchenette
  • Shared kitchen
  • Refrigerator
  • Coffee machine
  • Dining area

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Toilet
  • Toilet paper

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Dining table

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle hire
  • Scuba diving
  • Evening entertainment
  • Night club

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Family friendly

  • Babysitting or child care
  • Cribs available
  • Playground

Workspace

  • Fax/photocopying

Reviews of Papaya Playa Project

7,1
Good
665 verified ratings
Wonderful
243
Very good
70
Good
86
Okay
65
Fair
70
Mediocre
49
Poor
82

Summary of reviews

Guests say
Guests appreciated the beautiful beach and the quality of the food, but many expressed dissatisfaction with the service, cleanliness, and overall value for the price. The location was also a concern for some, as it was far from the main attractions. While some rooms were lovely, others had significant issues that detracted from the experience.
AI-generated from customer reviews
Atmosphere8 out of 10
Cleanliness2.5 out of 10
Location2 out of 10
Value for Price2 out of 10
Service1.5 out of 10
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All reviews

2.0
Poor
Anuradha, Dec 2020
Pros (+) Location is great
Cons (-) Staff attitude, room size, threadbare towels, no amenities in the room, inconsistent hot water
2.2
Poor
Anonymous, Jan 2017
Pros (+) Beautiful location, as is all of Tulum.
Cons (-) Very loud parties thrown BY hotel. No room service No fridge Limited hot water Primitive Housekeeping walks in unannounced with no schedule to clean rooms. Pool cleaner would do the same. Private pool in our casita would be walked into regularly. Not private Housekeeping accidentally took our personal towels and hotel has still not returned

Location

Km 4.5 Carretera Tulum-Boca Paila, 77780 Tulum, Quintana Roo

What's nearby

  • Ana y Jose Beach Club2.8 km
  • Playa Paraiso3.1 km
  • Temple of Doom Cenote Esqueleto3.9 km
  • Tulum National Park4.1 km
  • Fantasea Dive Diving & Adventures4.1 km
  • Tulum Mayan Ruins4.2 km
  • Templo de las Pinturas4.7 km
  • Sistema Ox Bel Ha5 km
  • Cenote Escondido5.8 km
  • Sistema Sac Actun7.6 km
  • Gran Cenote7.6 km
  • Tulum Monkey Sanctuary10 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 009-007-001572/2025

When to book a room at Papaya Playa Project

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Papaya Playa Project

  • Where is Papaya Playa Project located?

    Papaya Playa Project is located at Km 4.5 Carretera Tulum-Boca Paila in Zona Hotelera Tulum, 4,1 km from the centre of Tulum. Ana y Jose Beach Club is the closest landmark to Papaya Playa Project.

  • When is check-in time and check-out time at Papaya Playa Project?

    Check-in time is 15:00 and check-out time is 12:00 at Papaya Playa Project.

  • Does Papaya Playa Project offer free Wi-Fi?

    Yes, Papaya Playa Project offers free Wi-Fi.

  • Does Papaya Playa Project offer free parking?

    Yes, Papaya Playa Project offers free parking.

  • How far is Papaya Playa Project from the airport?

    Papaya Playa Project is 22,3 km from Tulum Intl. Papaya Playa Project is 65,2 km from Cozumel.

  • Does Papaya Playa Project have a pool?

    Yes, Papaya Playa Project has a pool on-site.

  • How does KAYAK find such great Papaya Playa Project hotel deals?

    KAYAK scours the web for all room deals available at Papaya Playa Project in Tulum and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Papaya Playa Project and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Papaya Playa Project.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6,7
4,1 km
Tulum Intl
22,3 km

Everything you need to know for your stay in Tulum

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