Tulum Car Hire

Tulum Car Hire

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Pick-up
Midday
Drop-off
Midday
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Tulum car hire information

Pick-up location Tulum
Hire locations 27

Tulum car hire reviews and directory

Rated no. 1
Alamo
Best rated
7,6 Good (4 reviews)
1 location in Tulum
Alamo
Locations in Tulum
Av Coba Sur Esq Con Calle
+52 984 871 2679
  • 6.5
  • 8.0
  • 8.0
  • 7.5
  • 8.0
Recent reviews
10,0 Excellent
Dec 3 2016
Got everything what we had asked for
Pros: Pickup and dropoff was easy. Good customer service.
10,0 Excellent
Nov 21 2018
Wonderful service
Pros: The staff at Alamo went above and beyond to help is with our rental. Would highly recommend and will certainly use again.
3,2 Mediocre
Jan 18 2019
Pros: Staff was nice
Cons: Could have been better if they actually had cars to rent. Had to go elsewhere
7,2 Good
Oct 14 2019
Pros: The car was in excellent condition.
Cons: There were many hidden fees, including insurance and adding an extra driver. I wish the fees were more upfront. I was quoted 20 but ended up spending closer to 80 for 1 day. They didn't even tell me that it would cost me for an extra driver. I was just charged for it.
Rated no. 2
Avis
avis
5,6 Okay (1 review)
4 locations in Tulum
Avis
Locations in Tulum
Av Coba Sur No 22, Local No 11-downtown
+52 984 871 2937
C.Fed 307 Chetumal PTO Juarez
+52 984 875 7600
Carretera Federal 307
+52 984 151 7792
HOTEL GUESTS ONLY-Dreams Tulum Hotel
+52 984 871 3383
  • 4.0
  • 10.0
  • 6.0
  • 2.0
  • 6.0
Recent reviews
5,6 Okay
Apr 1 2018
Avis Tulum
Pros: The car was great for what we wanted.
Cons: The Avis representative in Tulum, MX was very difficult to work with at pick up and drop off. Avis offered insurance coverage at three times the total rental rate. My credit card company provides rental car insurance coverage so I opted to decline the Avis coverage. Upon drop off he attempted to find any way to charge us for any prior damage on the vehicle “since you did not pay for insurance.” We took great care of the car and added no additional damage (already had visible scratches and door dings in some places). It was over the top ridiculous!! I am still awaiting my final bill.
Rated no. 3
Budget
4,7 Okay (6 reviews)
1 location in Tulum
Budget
Locations in Tulum
Plaza Av Coba Sur 2 Col
+52 984 871 2876
  • 4.7
  • 4.7
  • 4.7
  • 4.7
  • 4.7
Recent reviews
2,0 Mediocre
Mar 1 2017
Cons: They was nobody at the rental office. We waited for an hour to return the car. Nobody showed up.
2,0 Mediocre
Apr 16 2017
Pros: nothing
Cons: we went to budget even though we reserved a car they didnt have any car on hand. we had to take taxi
10,0 Excellent
Sep 7 2017
Pros: No waiting. Easy process.
10,0 Excellent
Dec 11 2017
Pros: Everything
2,0 Mediocre
Apr 13 2018
Rude and no car
Pros: Nothing
Cons: I arrived just after pick up time and was met by a rude staff member informing me that they have no cars today. After explaining that I had a reservation he just replied; "it doesn't matter there are no car today". So I had to walk around the other rental places and had to pay more.
2,0 Mediocre
Jan 4 2019
Horrendous Service
Pros: None
Cons: We showed up at the office to pick up our car and the agent said that even though we had a reservation, there were no cars because they decided to send all of the cars to Cancun. We pointed out we had a valid reservation but he said that doesn't obligate them to hold a car for us if they can rent it at a better price at some other location. He said he couldn't help us and offered no additional assistance.
Rated no. 5
Hertz
2,8 Mediocre (3 reviews)
2 locations in Tulum
Hertz
Locations in Tulum
Carr Tulum Boca Paila Km7
0180 0709 5000
Carretera Fed. Tulum & Coba
+52 984 871 2737
  • 2.0
  • 4.7
  • 2.0
  • 3.3
  • 2.0
Recent reviews
3,2 Mediocre
Jan 3 2017
Cons: I was refused the car on the day of original reservation - "sorry we do not have cars, will bring you one later in the afternoon". No car in the afternoon only the following late morning. Very poor service of Hertz, not even apology, would not recommend to anyone.
2,0 Mediocre
Jan 4 2017
No cars
Pros: Nothing.
Cons: Rude service people and no cars to rent.
3,2 Mediocre
Jan 7 2019
Don’t trust the pick-up time
Cons: You book a car at 9am but they provide it at 4pm. Of course you have no info during that time and are just waiting. No one cares in Hertz, not their fault, no discount I do not recommend them at all
Rated no. 6
Economy Rent a Car
economy
2,0 Mediocre (1 review)
1 location in Tulum
Economy Rent a Car
Locations in Tulum
Av. Tulum por Crucero Coba, Local 2
+52 984 871 2193
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2,0 Mediocre
Jan 17 2019
Pros: Didnt have car, or anything like it that we reserved. Wouldnt accept the insurance that we purchased for car, nor the insurance we then purchased ont he spot via their agency. Then said we would have to pay 3/4 of the total price of the car for the week EACH DAY, plus leave them 8000$. We left.
Rated no. 7
Payless
payless
2,0 Mediocre (1 review)
2 locations in Tulum
Payless
Locations in Tulum
Av Coba Con Av Tulum Andromeda
+52 984 802 5546
Av Tulum Mza 6 Lote 6 Loc 3
+52 984 802 5326
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2,0 Mediocre
Jan 25 2017
Pros: check out was quick with van service to departing airline
Cons: -took almost 2 hours to rent the car - car had not been cleaned inside. We found wrappers and bottles -cost of mexican insurance was not disclosed til we were there - credit card hold was not disclosed til we were there - very poor English speaking skills - although we booked with payless, it ended up being a FOX car. We weren't sure this was even the same rental reservation we made til they found us in their computer system. - this was a typical hook and bait scam. The online price for the week was so cheap that we realized something else would be charged, but $457.00 for a week rental? GIVE ME A BREAK!!! I feel totally violated and scammed by this experience.
Europcar
europcar
4 locations in Tulum
Europcar
Locations in Tulum
Av. Coba Sur Esquina Sol Oriente
+52 998 500 2239
Carr federal chetumal-puerto Juarez km259-100
+52 984 877 2100
Ctra. Cancún - Tulum Km. 256.3, Zona costera 5 , Caleta Yalku, Col. Solidaridad, CP , Akumal, Quintana Roo.
+52 984 875 1700
Ctra. Chetumal - Cancún Km. 249, Col. Playa Aventuras, Akumal, Quintana Roo.
+52 984 875 5000
Sunnycars
sunnycars
3 locations in Tulum
Sunnycars
Locations in Tulum
Av. Coba Sur Esquina Sol Oriente
Carretera Chetumal km 250
San Francisco de Asis, local 9
America Car Rental
americacarrental
1 location in Tulum
America Car Rental
Locations in Tulum
Av. Tulum por Crucero Coba, Local 2
+52 984 871 2193
Enterprise
enterprise
1 location in Tulum
Enterprise
Locations in Tulum
Av. Coba Mz18 Lt 01
+52 984 873 0883
MEXRENTACAR
mexrentacar
1 location in Tulum
MEXRENTACAR
Locations in Tulum
Av. Coba Sur M27 L22 LOC13
+52 334 170 8243
National
national
1 location in Tulum
National
Locations in Tulum
Av. Coba Mz18 Lt 01
+52 984 873 0883
16 travellers who hired a car in Tulum gave the car agency they used an average rating of 4,8

Car hire locations in Tulum

When to book a hire car in Tulum

Average daily price per month
Car hire prices as pick-up date approaches
-1 day
-2 days

Top tips for hiring a car in Tulum

  • Book your car hire in Tulum at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Tulum

What is the best car hire agency in Tulum?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Tulum are Avis (7,6, 2243 reviews), Hertz (7,4, 3836 reviews), and Dollar (7,3, 6359 reviews).

How can I find a car hire near me in Tulum?

Take a look at our extensive car hire location map to find the best car hire deals near you.