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|"The views,foods,environment and friendly staff!"||(in 30 reviews)|
|"Food was perfect Clean and organized!"||(in 19 reviews)|
|"The main restaurant was excellent."||(in 14 reviews)|
|"Horrible smell, neither shower nor electricity."||(in 3 reviews)|
|"Rave music all night until 7 am."||(in 4 reviews)|
|"Shower water cold, Sauna also cold."||(in 6 reviews)|
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Nothing like it! A true adventure!
There were a few water leaks from the above tree houses and the house music from other hotels made it hard to sleep one night.
Construction noise from 7am to 8pm
Do not book this hotel online!!!
Do not book this hotel online!!!!! We had an extremely negative experience, from not receiving the room we reserved online through Kayak. What made matters worse was Donovan, the front desk manager, addressed the situation with a very condescending tone and lack of professionalism. In the end, we never received the room we initially booked or any discount due to the fact that we had booked a higher priced room. We also witnessed other guests having similar issues with online booking, one in particular was turned away at night because the hotel was overbooked. In addition, the hotel has a small "beach", which is shared by a camping site and another hotel. The beach is full of seaweed and rocks. Fortunately for us, Tulum is such a beautiful place that we were able to enjoy ourselves, despite our stay in Azulik. If you are considering Tulum, we suggest you book elsewhere.
Superb location, hot water issues
The large room (11) was beautifully decorated, we had a view of the ocean, king size bed, indoor and outdoor bathtub. The room was clean, free coffee all day long, free pastries and fruit. Quiet and peaceful. Very friendly staff.
We spent 4 days with intermittent hot water, cold water at peak times before they changed the boiler. Don't leave any food in the room - critters come in and poop everywhere if you do. The bed was not very comfortable. The hotel's response to the hot water problem was not good: First we were told the guests before us did not have this problem. Three times they said it was fixed and to wait for 20-30 minutes but it took 2 hits for the water to get hot. Finally they changed the boiler.
Located in Tulum, Azulik is a 1-minute drive from Tulum National Park and 13 minutes from Gran Cenote. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free valet parking is available onsite.
based on 385 reviews
Value for money
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Most popular landmarks
- Playa Paraiso 3,2 km
- Temple of Doom Cenote Esqueleto 4 km
- Fantasea Dive Diving & Adventures 4,2 km
- Tulum National Park 4,3 km
- Tulum Mayan Ruins 4,3 km
- Templo de las Pinturas 4,8 km