Good to know
Distance to city centre
|"Dinner and breakfast superb."||(in 16 reviews)|
|"Staff are friendly & helpful"||(in 9 reviews)|
|"Excellent view of fireworks!"||(in 93 reviews)|
|"Room smelled like cigarette smoke."||(in 43 reviews)|
|"A very old hotel."||(in 31 reviews)|
|"Also, the entire place smells of cigarettes."||(in 16 reviews)|
Time of year
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Lovely location right next to the lake - property was very quiet. Good Japanese breakfast
We’d asked for a non smoking room and through booking.com assistant hotel had replied that they had both smoking and non smoking rooms but when we arrived the front desk told us all rooms are smoking and the only help they offered was to cancel our room and we could take the 3 hr bus ride all the way back to Sapporo! Even though hotel was empty no check in allowed before 2pm even 45 mins early! After complaining about room smell shown better room but told we’d have to pay 2200 yen more! Hotel is run down
Location was good, right beside Lake Toya. They had in house cave onsen and public bath place. The cave onsen was pretty good and clean. They had free shuttle from the JR to the hotel and vice versa, which was a bonus, but booking the shuttle was a real hassle(see below)
Can’t contact the property via email as no email provided. Their responded via chat in booking.com was slow. I had to find public phone to call them to book the shuttle from JR to their hotel and the person who answered the call couldn’t really under English well, so it took me 20 mins to just book the shuttle. The bathroom in the room was really small, u can hardly turn around in the bathroom. The heated water had really low pressure, so you basically bath with cold water during winter
Nice view of the lake. Convenient store opp the hotel. Great dinner.
Hygienic standard is high. Staff is helpful. Breakfast and dinner are delicious. Facilities are well maintained.
Nice breakfast and big Onsen
Quite old hotel and might need reface of the interior corridor
With a stay at Toya Kanko Hotel in Toyako, you'll be steps from Lake Toya and Toyako Onsen. Free self parking is available onsite.
based on 2 255 reviews
Things to know
- Great menu
- Great view
Policies vary by room type and provider.
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Reviews about Toya Kanko Hotel
Most popular landmarks
- Toyako Onsen 21 m
- Lake Toya 3,1 km
- Toya Station 4,9 km
|Sapporo Chitose||74,9 km|