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The staff is very friendly and want to help, receptive to the guests needs.
No elevator in the hotel. Not so easy to cary the luggage on the stairs. Aslo, no all the rooms are having toilet and this was not specified on the website. I booked a room with toillet and shower and at the reception it was offered first one with only shower and common toilet. It was solved, getting the one that I booked..but..
The hotel have recently been renovated so this invalidates previous comments saying that the rooms are old and dusty. The rooms are clean, small but functionnal. The location is ideal. However the rooms are noisy, lots of drunk people late at night making noise in the street. Internet/WIFI is free and fast with good reception from the room.
Friendly and helpful staff.
Unfortunately, I had lots of bed bug bites as a result of my stay at the hotel.
Only thing that is good that hotel is in good position – near, between river and town centre.
The rooms that we got were nothing like on those pictures (old, bad smell, unclean, water and electricity together). We got a new room but with big water problems (when you flushed the toilet, the water would explode from the sink making a really noisy sound and when you were showering the water didn't want to leave until you flushed the toilet). No free parking in front of the hotel! There is only the public one in front of the hotel which you had to pay, and you can not park more than 2 hours. Very loud the whole night! Hotel was in the part of the town near the river where a lot of people go out and get very, very, very drunk and in 3 or 4 A.M. they yell and scream, and are smashing bottles on the parking lot!
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Most popular landmarks
- Musée Saint-Raymond 285 m
- Couvent des Jacobins 309 m
- Basilique St-Sernin 312 m
- Place du Capitole 0,4 km
- Capitole de Toulouse 0,5 km
- Fondation Bemberg 0,7 km