Toluca hotels

Toluca hotels

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Toluca, Estado de México, Mexico
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Low season November
High season October
  Average price (weeknight): R515
  Average price (weekend night): R890

cheapest month to stay

31%

expected price decrease

most expensive time to stay

4%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

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Best Toluca hotels

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Quinta Del Rey Hotel - Toluca - Building
1
9,0 Excellent (1 223 reviews)
R1 659+
Overview Reviews
A Hotel of great tradition in Toluca, impecable service and all the amenities such as restaurant, cafeteria, Gym, SPA, art gallery, pool and a Chapel makes Quinta Del Rey Hotel a landmark by its own merits.
10,0 Excellent
Pros: the restaurant was really good and the decoration but the best are the gardens
10,0 Excellent
Pros: Awesome
Cons: Loved everything very nice
10,0 Excellent
Pros: Size and comfort in the rooms is really good. Nice details along the property and nice ammenties.
9,6 Excellent
Pros: Location is very convenient, room is big and nice
Cons: The room didn't have kettle or coffee maker, the heather was too small for the room. The bed is not firm enough.
10,0 Excellent
Pros: We travel almost every year to Toluca and Metepec and stay at Quinta del Rey always. It is an excellent hotel and now it is being renovated, and is looking even more beautiful. I really enjoyed what I saw. The restaurant is excellent .
Cons: Not enough servers at the restaurant in the evening. Need to pay attention to this part of service.
8,8 Excellent
Pros: I liked the room space, the cleanliness and quietness.
Cons: - no coffeemaker in the room. - small heater. Didn’t warm enough the room. - noisy fan in the bathroom.
5,4 Okay
Pros: I like The forniture the garden , it was clean the room is big.
Cons: They said it has facilities and they are but are out of order .the pool is cold the spa has no employies. The manager did not show up when i ask to answer me why the pool is out of order.
7,1 Good
Pros: very nice hotel, nice staff, easy parking
Cons: it is not the hotels fault but the location is rather boring...
9,6 Excellent
Pros: Food was great!!!
Cons: Did not pick up dishes from room service.
9,6 Excellent
Cons: Internet was a little slow. They only gave us one package of syrup with our waffle.
Courtyard by MarriottToluca Tollocan - Toluca - Building
2
9,0 Excellent (462 reviews)
R1 823+
Overview Reviews
Discover peace and comfort at Courtyard Toluca Tollocan. After touching down at Licenciado Adolfo López Mateos International Airport, take our complimentary shuttle to our hotel. We position you near endless opportunities for adventure. Visit Galerías Toluca, Cosmovitral botanical garden and Plaza Gonzalez Arratia just minutes away. Begin your restful stay in our spacious rooms and suites. We provide free Wi-Fi, luxurious bedding and grocery shopping service for your convenient travels. When huger strikes, enjoy a delicious meal at Centro. Our on-site restaurant serves international cuisine along with cocktails. In between meals, get in your daily workout at our fitness center. In addition to providing for your healthy lifestyle, we also feature eight venues for your event needs. Host your successful business or social occasion at our hotel and make use of our catering services. Whatever fills your visit, Courtyard Toluca Tollocan creates the perfect setting for an unforgettable getaway.
8,8 Excellent
Pros: Breakfast was supper well served, presented and delicious. Employees were more than helpful
4,6 Okay
Pros: Reception was great
8,8 Excellent
Cons: Breakfast could include more fresh products or eggs.
7,1 Good
Cons: Breakfast is very expensive!! 400 pesos. For 200 you buy a steak dinner
10,0 Excellent
Pros: The restaurant would was really good
7,1 Good
Pros: Is easy to get and cover all my expectations as courtyard Marriot
Crowne Plaza Toluca-Lancaster - Toluca - Building
3
8,9 Excellent (833 reviews)
R1 704+
Overview Reviews
Located in Paseo Tollocan, the Crowne Plaza® Toluca-Lancaster Hotel provides easy access downtown and to the Toluca International Airport. It is also conveniently located close to the industrial area of the city, where Cerrillo, Exportec I and II, Coecillo and Toluca 2000 Industrial Parks are found, and companies such as Chrysler, GM, Robert Bosch, Nissan, Bimbo-Barcel, Johnson Controls and Femsa are located.Enjoy your stay exploring the city. Visit the iconic Portales, the beautiful Cosmovitral Botanical Garden and the historic Cathedral; or further out, explore the grand Nevado de Toluca Volcano. The Crowne Plaza Toluca has the best service and caters to its guests every need. To help you achieve a highly productive stay, we offer a complimentary scheduled transportation that will take you to nearby companies. The hotel also offers high-speed Internet access, a Business Center and different meeting rooms. Energize your days with a workout at the Fitness Center followed by a hearty breakfast at Antibes Restaurant. Feel at home in a comfortable room and relax with drinks at the Lobby Bar.
9,0 Excellent
Pros: Room # 217 Saturday night was a wedding event going on until late at night. Midnight !! I felt I was seating next main table. I was never invited. The music was sooo loud that I wasn’t able to sleep
7,1 Good
Cons: There was a weird smell in the room...
Fiesta Inn Toluca Centro - Toluca - Building
4
8,8 Excellent (1 494 reviews)
R1 076+
Overview Reviews
Strategically located 2 minutes from the historic center, the government offices, the Cathedral and several museums. Situated ten minutes from the industrial zone and La Bombonera stadium.We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.
7,5 Good
Pros: Very poor staff service. Hardly any staff could even speak a tiny bit of English.
Cons: Staff
9,6 Excellent
Pros: Friendly staff right in the centro histórico of Toluca. Very clean.
Cons: I did not experience any issues.
8,5 Excellent
Pros: This place was spotless and very quiet. Restaurant was good.
10,0 Excellent
Pros: Everything is just nice
7,1 Good
Cons: Air conditioning didn’t work well
7,9 Good
Cons: The mattresses were extremely firm, not able to sleep well at all. Had to leave a day early and change all my plans due to not being able to rest.
9,6 Excellent
Pros: Very Clean
8,8 Excellent
Pros: The room was spacious, clean and comfortable. The hotel is well-located as it is in the centre of the town but at the same time on a smaller calmer streets with less traffic. Polite staff.
10,0 Excellent
Pros: Cleanliness of the room and walkways and the amability of the atafago.
7,5 Good
Pros: Its location and price
Cons: The beds were really hard and uncomfortable, the pillows weren’t comfortable either.
9,6 Excellent
Cons: Breakfast used to be included.
Holiday Inn Express Toluca - Toluca - Building
5
8,7 Excellent (968 reviews)
R1 061+
Overview Reviews
Toluca Industrial Area Hotel with Complimentary Shuttle Service An open lobby with a beautiful indoor garden welcomes you to the Holiday Inn Express® Toluca Hotel. Located on one of the main highways of the city, you will be less than ten minutes from companies such as Nestlé and Bosch, as well as Pfizer Nissan, General Motors and Chrysler assembly plants. Also, you will be near Metepec area and Toluca International Airport (TLC); and you can continue with business in adjoining cities like Mexico City, Morelia and Querétaro by easily accessing the main highways leading to them. During your leisure time, shop at Galerías Toluca Mall in front of the hotel, go downtown and visit the iconic Portales and enjoy a stroll through Cosmovitral Botanical Park; and when visiting with kids, have fun at Parque Metropolitano Bicentenario and Zacango Zoo. Start your days enjoying a complimentary daily breakfast buffet at the comfortable and modern dining area. Stay in touch with your family and business with free high-speed internet access throughout our facilities and have an undisturbed working time at the business center. Additionally, we offer a fitness center, four event rooms and a free-of-charge shuttle service to the airport and anywhere within a 6-mile radius of the hotel.
8,3 Excellent
Pros: the beds and pillows are very confortable. The desk is well located and its comfortable to do work there.
Cons: The room got very cold and the AC only worked to adjust to cold temperature. Also I forgot to ask for the invoice at check in, and after that I had a hard time getting attention for this. Other then that the experience was ok.
10,0 Excellent
Pros: Excelent restaurant, location, friendly staff
Cons: Shower curtain a bit high allowing for water spillage outside the shower space
8,8 Excellent
Pros: It had some pretty nice rooms and very clean, it is comfortable.
Cons: It had a little too much noise
10,0 Excellent
Pros: breakfast is good
Cons: no refrigerator
8,8 Excellent
Pros: Great location, good food. super friendly staff
Cons: Good amenities and super clean. Only one minor detail, Even if you are super careful with the courtain, water splashes out of the shower into the hallway
9,6 Excellent
Pros: The soft bed
10,0 Excellent
Pros: - breakfast buffet included - comfortable beds available - hot water immediately - parking place in garage available - presents offered (cold beer when we arrived in the lobby available)
7,9 Good
Pros: Basically everything was according Holiday Inn standards.
Cons: Breakfast was quite poor.
6,7 Good
Pros: The bed and the service
Cons: The breakfast selection. There was not a variety. The humidity and smell of the bathroom made our stay unpleasant
8,3 Excellent
Pros: A good stay at the entrance of TOLUCA Clean hotel, everything works
Courtyard by Marriott Toluca Airport - Toluca - Building
6
8,7 Excellent (436 reviews)
R1 554+
Overview Reviews
Experience the merging of comfort and convenience during your stay at Courtyard Toluca Airport. Providing easy access to popular attractions such as Nevado de Toluca and Convention and the Toluca Exhibition Center, our hotel is an exceptional spot to conduct business or explore the city. After getting a great night's rest with help from the plush bedding in our spacious rooms, get started on work using our ergonomic workstations and free high-speed Wi-Fi. For a bit of relaxation, kick back, relax and browse the international cable channels available on our flat-panel TVs. When you get hungry, stop by one of our two on-site restaurants, where you'll find delicious international cuisine for breakfast, lunch or dinner. Want to maintain your workout schedule even when you're away from home? Work up a sweat using the cardio equipment and free weights offered in our 24-hour fitness center. Whether you're in town for work or leisure, you can make your stay a success at Courtyard Toluca Airport.
8,8 Excellent
Pros: Clean close to airport
Cons: The front desk made a big deal over breakfast incl I t was in the booking price I had confirmation very uncomfortable. Will not return . Also need to be more friendly ! Other than that nice place
6,7 Good
Cons: Everything was fine at check in and staff was friendly. However woke up to the smell of sewage in the room, we could not leave fast enough to get away from the smell. Other than this the room was fairly clean.
6,3 Good
Cons: A lot of troubles with the TVs in the rooms and members of the staff kept entering into the room without authorisation nor advise.
10,0 Excellent
Pros: Great location, very clean!
2,9 Mediocre
Pros: We booked this hotel for the Ultra Mexico festival based on location. Once we arrived at the hotel we were told we had been booked by their booking agent at the wrong Courtyard hotel and they were fully booked. We were very upset by this as at the time when we booked this hotel it was more expensive. When we expressed our feeling to the hotel receptionist she shrugged and didn't seem to care, only saying "this happens often". If you want to stay at this hotel, I would be aware you maybe booked at a different hotel 20minute away. I would rate the hotel staff based on compassion a solid ZERO.
9,2 Excellent
Pros: Very courteous staff Room was clean and quiet, comfortable bed No better location if you need to work at Toluca airport, plus they have a courtesy shuttle
Cons: Nothing around the hotel you can walk to.
7,5 Good
Pros: Very good staff and very clean rooms.
8,8 Excellent
Pros: Very welcoming, clean and staff was excellent. Very good hotel!
Cons: Nothing
9,2 Excellent
Pros: The bed
Cons: Nothing
Microtel Inn & Suites by Wyndham Toluca - Toluca - Bedroom
7
8,6 Excellent (1 942 reviews)
Overview Reviews
This Microtel Inn and Suites by Wyndham Toluca is convenient to the Ciecem Convention Center and only half a mile from the Toluca Airport. This hotel is also close to downtown Toluca, several shopping malls, a botanical garden, many museums and historical sites and is a short drive from the Nevado de Toluca volcano. Your day starts well with the complimentary continental breakfast buffet with hot items and complimentary daily paper. Check email and the news with the complimentary wireless Internet access and work out in the fitness center. This hotel also offers laundry services, a 24-hour front desk and large-vehicle parking. Gather with colleagues or friends in the meeting and banquet space, which can accommodate 100 people, and work in the 24-hour business center, with fax, copy and print services. Modern guest rooms feature work desk and select rooms offer microwave, refrigerator and sofa bed, ideal for longer stays.
10,0 Excellent
Cons: The key card, didn’t work well. Need to rework everyday
4,2 Okay
Pros: Good wifi signal
Cons: Terrible industrial location. Very run down area. Smelled like fried food and paint upon arrival. Staff very slow which seemed to not know what they were doing.
10,0 Excellent
Pros: Good installations and price
9,6 Excellent
Cons: Excellent and comfortable good attention and the price is reasonable
10,0 Excellent
Pros: Good price, confortable and service
Cons: Breakfast could be better
4,2 Okay
Pros: There's nothing good to say about this hotel.
Cons: They didn't respect my reservation even when I called them to ensure it was going to be available. I went to the city for a music festival and made myself clear I was going to arrive very late and they were ok with that except that when I arrived they denied what they said before and told me they were full and had to cancel my reservation because I arrived late. Also, the hotel wasn't clean and the staff wasn't even nice, there was a group of 10 people and they were chatting and eating instead of helping. Very basic, dark hotel.
10,0 Excellent
Pros: Good
8,8 Excellent
Pros: Great price which is as an overall excellent option cost-benefit, wise good breakfast and practical location
Cons: Facilities were performed during my stay causing elevators not functioning
9,0 Excellent
Cons: AC / Heater was not working in one of the rooms.
Radisson Hotel Del Rey Toluca - Toluca - Building
8
8,6 Excellent (1 671 reviews)
R1 345+
Overview Reviews
The Radisson Hotel Del Rey Toluca is located at the entrance of Toluca, just a few minutes from downtown. There are 257 rooms with two beds or one king. The hotel also offers comfortable suites. Enjoy the indoor heated swimming pool that is open year round. Taste the delicious Mexican cuisine in Malinal Co Restaurant.
6,3 Good
Pros: Restaurant food was very good, tasty and price convenient
Cons: There was a wedding and it was very noisy. My roomnwas garden view but the noise was very loud. i could not sleep until 3 am.
7,5 Good
Pros: Everything perfect, great value
5,4 Okay
Pros: Location
Cons: Beds and the staff
6,3 Good
Cons: Loud Internet is bad No dryer
9,2 Excellent
Pros: Easy to reach. It is very clean and nice breakfast and dinner buffet
7,5 Good
Pros: Good for a layover and enough for a night stay. It has potential, it’s under remodeling no it looks promising. Could be a little cleaner
Cons: Could be a little cleaner. The bathroom and desk were not super clean
9,2 Excellent
Pros: i loved the food and the services.
Cons: maybe that my debit card didnt work because they had not relationship with cirrus mastercard
8,3 Excellent
Pros: The staff was very friendly and the hotel is nice
Cons: The restroom was a bit small. I called roomservice and what I asked for wasn't available, they didn't offer another option. When I called at 9pm for a toothbrush, it wasnt available either, I had to call at 8am.
8,8 Excellent
Pros: Very good value / service rate
Cons: Noise isolation is very poor
Fiesta Inn Toluca Tollocan - Toluca - Building
9
8,6 Excellent (1 352 reviews)
R1 091+
Overview Reviews
SHARE HOTELLocated in the industrial district, across from the Nestle building and a few meters from the Daimler Chrysler plant. Ideally situated just 5 minutes from the Metepec residential, business and financial area, with several routes out of the city toward Mexico City, Morelia and Queretaro. The hotel is 20 minutes from the Toluca 2000 Industrial Park and international airport, 40 minutes from Santa Fe and is located in front of the new "Galerias Toluca" mall.Fiesta Inn Toluca Tollocan is an Eco-friendly hotel, so it is a 100% smoke free hotel.We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.
9,6 Excellent
Pros: Manager of the hotel was very friendly and nice Pool was clean and warm Rooms were clean and comfortable
Cons: Some of the staff could be more friendly Water temperature at shower was to hard to control
10,0 Excellent
Pros: The staff, and most of all, the bed. Pleasant and silent stay.
Cons: Only one set of coffee in the morning, I really didn’t ask for another, but hey, if you’re booking for two people, give them coffee.
8,8 Excellent
Pros: Comfort, ease of booking.
Cons: In winter the restaurant is too cold.
9,2 Excellent
Pros: Room cleanness, breakfast
Cons: wifi
Overview Reviews
Airport Area Hotel with Complimentary Shuttle Transportation Make your business trip comfortable and productive staying at the Holiday Inn Express® & Suites Toluca Zona Aeropuerto Hotel conveniently located less than ten minutes from Toluca International Airport (TLC). Situated near Mexico-Toluca Highway, you can easily access Mexico City to continue working at Santa Fe Commercial and Business District. We are also near Chrysler, Nissan and General Motors assembling plants, as well as Coecillo industrial area and Lerma Park. Shop for forgotten essentials at Plaza Sendero Mall besides us; and during your leisure time, visit downtown and tour the different museums and attractions around it, like Cosmovitral Botanical Garden and Parque Metropolitano Bicentenario.Start your days with a delicious free-of charge breakfast buffet after completing your morning workout at the Fitness Center. Enjoy complimentary Internet access to stay in touch with your family or office, and review travel plans from the Business Center. Always ensuring comfort and convenience, we make available shuttle transportation to the airport and anywhere within a 6-mile radius from the hotel.
10,0 Excellent
Pros: Staff members and facilities were excellent
8,3 Excellent
Pros: Great Location
Cons: All very well
9,6 Excellent
Pros: Very confortable and safe, excellent service
Cons: The breakfast not include slaces of cheese or ham, never bacon and the eggs always are the same. In resume was a lack of protein at the breakfast. The ice machine in my floor never worked
10,0 Excellent
Pros: Breakfast every morning. The waiter every morning greeted us with a smile and was very attentive to us.
8,8 Excellent
Pros: Is perfect for rest very clean
Cons: The cotines of de shower
9,2 Excellent
Pros: Good location , clean
Cons: All was perfect for the price
9,2 Excellent
Pros: Around malls, easy to access
6,3 Good
Pros: Location
Cons: Very poor breakfast, airco very noisy half of the night (while switched off!!) and called for maintenance twice, they never came , so I barely slept Hotel feels old and rooms need a modernisation
10,0 Excellent
Pros: free snacks
7,9 Good
Pros: Beds are awesome.
Cons: Gym
Capital O Don Simon - Toluca - Building
11
8,3 Excellent (722 reviews)
Overview Reviews
With a stay at Capital O Don Simon in Toluca (Toluca City-Centre), you'll be within a 15-minute walk of San Jose de Toluca Cathedral and The Cosmovitral. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
6,7 Good
Pros: The state
Cons: I didn't like that at the end. They make you stay more time because they check out if you don't steal anything from the room. Even they don't give you enough stuff to clean up yourself.
10,0 Excellent
Pros: The hotel is centrally located and the room was spacious, spotlessly clean & it had lots of natural light coming from the big windows.
8,3 Excellent
Pros: Clean bathroom. Comfortable bed The room was quiet.
Cons: Slow wifi. It is really close to center but, the street of the property is dark at night.
10,0 Excellent
Pros: The location
7,9 Good
Pros: 1.Location 2.Price
Cons: 1.Missing toiletries 2.Little noise. 3.Extra Security lock missing on the door.
10,0 Excellent
Pros: This is a very nice place, everything in walking distance. Staff extraordinary. Quiet in the night
10,0 Excellent
Pros: Secure place, clean and excellent location
Cons: All was so nice
Biohotel Boutique Metepec - Toluca - Building
12
8,3 Excellent (381 reviews)
Overview Reviews
With a stay at Biohotel Metepec, you'll be centrally located in Toluca, steps from La Tlanchana and San Juan Bautista Church. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
9,2 Excellent
Pros: It’s just in front os the party place in Metepec, very convenient for party oriented people, but too noisy environment on Friday night for those wanting to sleep. Facilities very good and clean, staff service oriented and always smiling
Cons: Noisy on Friday night
8,3 Excellent
Pros: Great location, friendly staff, comfy bed.
8,3 Excellent
Pros: The staff was really helpful. It was a cute hotel.
6,7 Good
Pros: The location. Everything else was surprisingly abysmal.
Cons: I've been traveling around the world for a little over ten years now and this is truly an abysmal hotel. We showed up an hour early and he asked for 300 MX$ extra to check in early, which is ludicrous in this area. More importantly, I make nearly $200 USD per hour and the twit at the front desk would not even call us back when we told him that the WiFi did not work in the *"Master Suite."* So, we paid more for much less services. I'm an Expedia Gold Member, Booking Genius (means little), and a TripAdvisor with over 10 million readers. I recommend that you avoid this hotel as it is run by a complete amateur.
10,0 Excellent
Pros: Is in the center of Metepec, near very restaurants, silence at night to sleep
Cons: Everything good
8,3 Excellent
Pros: Nice simple place in the heart of Metepec. Easy walking distance to all of downtown attractions.
Cons: Very limited parking space.
9,2 Excellent
Pros: Everything else it's excellent
Cons: Need fan it's too hot the room
8,3 Excellent
Pros: The service and the easy access. We only were there for few days and the hotel was a good solution for us
Cons: For me is an issue lack of parking lot, even if they have a solution on an external facilities to park our cars. The shower’s doors was not working well and all the water comes out leaving a wet bathroom
8,8 Excellent
Pros: Shower was nice with hot water
Cons: The room was cold at night with no heating
One Toluca Aeropuerto - Toluca - Building
13
8,2 Excellent (858 reviews)
Overview Reviews
With an open concept and a refreshing and lively atmosphere, One Toluca Aeropuerto is the best option for business travelers and those visiting the city of Toluca. This affordable hotel will fit your budget and has an excellent location.Located on Miguel Aleman Avenue, it's just three minutes from the Toluca International Airport, five minutes from Plaza Sendero, thirty minutes from the artisan village of Metepec, twelve minutes from San Mateo Atenco (where high-quality shoes are made) and fifteen minutes from the city's historic center.Important companies are located near the hotel, including: Chrysler, Nissan, Nestl, GM, Alpla, Femsa, Cervecera Cuauhtmoc, Bayer, Bimbo, Henkel and Pfizer, among others. We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.100% smoke free hotel.
7,9 Good
Pros: Breakfast was really good totally recommend it, beds on the small side but everything else was great
Cons: Beds were on the small side
10,0 Excellent
Pros: Location was great and the price was just right
Cons: Nice clean location with great things to explore near by
10,0 Excellent
Pros: The breakfast selection, the housekeeper service was very friendly and efficient and the window view.
Cons: Card key didn't work out several times, having to return downstairs to activate it properly and being able to enter the room.
2,5 Mediocre
Cons: They advertise when i booked that they had a free airport shuttle. But when i called them they said only from hotel to airport. I told them to cancel the reservation but they couldn’t because they didn’t show that i had one even though i had an email saying i did.
8,8 Excellent
Pros: Friendly staff and very helpful
Cons: nothing I did not like
City Express Toluca - Toluca - Building
14
7,8 Good (671 reviews)
Overview Reviews
With a stay at City Express Toluca in Toluca, you'll be connected to a shopping center, within a 15-minute drive of Galerias Metepec Shopping Center and Plaza Sendero Toluca. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Toluca? This hotel has 430 square feet (40 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
7,9 Good
Cons: Shower curtain was missing but quickly replaced. Staff member entered my room without permission while I was taking a shower.
10,0 Excellent
Pros: Good rate and excellent breakfast included!
5,4 Okay
Pros: The location
Cons: In reception they made a mistake and then came to our room to try to move us to a single room room when we had reserved and payed for a double. They have single use and styrofoam dinnerwear in breakfast!!!!!
10,0 Excellent
Pros: Good, tasty breakfast.
7,9 Good
Pros: Breakfast was very good and room was clean and comfortable. Location was excellent for the business I was engaged in. Most of the staff was friendly and helpful.
Cons: The girl at the desk when I checked in (Elizabeth) was not very good. I understand she did not speak English and I can work around that because I know I am foreigner. However she was rude on several occasions and made me feel like foreigners are not welcome at this hotel. She ignored me and made a mistake on check in that caused me time and worry on second day after full 12 hour day of business. After Elizabeth I feel I must use a different hotel on next rip that is more receptive to receiving foreigners that do not speak Spanish.
4,6 Okay
Pros: It was a very confusing experience. We have reserved a few rooms and on our arrival, we did not have room in our name. The manager tried to help but the rest of the staff made much other confusion and we payed more