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|Distance to city centre||10,4 km|
|Nearest airport||Mexico City Toluca Intl|
|Distance to airport||5,1 km|
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Breakfast was very good and room was clean and comfortable. Location was excellent for the business I was engaged in. Most of the staff was friendly and helpful.
The girl at the desk when I checked in (Elizabeth) was not very good. I understand she did not speak English and I can work around that because I know I am foreigner. However she was rude on several occasions and made me feel like foreigners are not welcome at this hotel. She ignored me and made a mistake on check in that caused me time and worry on second day after full 12 hour day of business. After Elizabeth I feel I must use a different hotel on next rip that is more receptive to receiving foreigners that do not speak Spanish.
In reception they made a mistake and then came to our room to try to move us to a single room room when we had reserved and payed for a double. They have single use and styrofoam dinnerwear in breakfast!!!!!
Good, tasty breakfast.
It was a very confusing experience. We have reserved a few rooms and on our arrival, we did not have room in our name. The manager tried to help but the rest of the staff made much other confusion and we payed more
Shower curtain was missing but quickly replaced. Staff member entered my room without permission while I was taking a shower.
With a stay at City Express Toluca in Toluca, you'll be connected to a shopping center, within a 15-minute drive of Galerias Metepec Shopping Center and Plaza Sendero Toluca. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Toluca? This hotel has 430 square feet (40 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
based on 676 reviews
Things to know
- Nice building
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Reviews about City Express Toluca
|Mexico City Toluca Intl||5,1 km|
|Mexico City Benito Juarez||53,3 km|