Guest reviews
Overall rating
6,9
Good
Based on 13 reviews
Cleanliness
7,2
Comfort
7,3
Pick-up/Drop-off
7,0
Value for money
6,3
Pros
"Helpful and very friendly staff!"
(in 1446 reviews)
"Helpful staff, quick and easy"
(in 207 reviews)
"Clean car and good value."
(in 241 reviews)
Cons
"Their customer service is horrible."
(in 194 reviews)
"Car smelled like smoke."
(in 302 reviews)
"They didn’t have any cars available."
(in 174 reviews)
Recent reviews
Traveller rating
3
3
1
1
2
-
10,0
Pros: Pickup and drop off was very easy.
review from
-
7,6
Cons: Thrifty car representative told me the insurance I bought through your website was not worth the paper it was printed on and tried to sell me another policy
review from
-
7,6
Cons: Kayak quote me $96 and on the counter they changed me $109
review from
-
3,6
Cons: I paid for an SUV and ended up with a Nissan Sentra. The associate didn't even bother to ask me which car I would prefer. And when she asked her co worker over the phone to bring the car, she didn't even tell her what car to bring up. So they both just picked whatever they wanted. When I asked her for a larger car since that's what I paid for, she just quickly said she didn't have anything else and went back to talking on the phone. When they brought the car to me, I asked if they were going to do the walk around inspection with me and she just said, "No, it's fine. I didnt see anything." And then just walked away. There were a few dents on the car but obviously it didn't matter to her. I went to go see my husband's military graduation and I had just landed in SC after 18 hours of flying. The last thing I needed to deal with was their attitude and poor customer service. Definitely will not be going back.
review from
-
4,4
Pros: The “premium” vehicle was Dodge Ram. I guess that’s premium in South Carolina... when in Rome...
Cons: The “premium” vehicle was Dodge Ram.
review from
-
2,0
Pros: NOT AT ALL! I couldnt even get my rental car after waiting in line to be helped for an hour!
Cons: everything. ill be more detailed directly with you, but i will NEVER use Thrifty again
review from
-
10,0
Pros: Car was great. Price too!
review from
-
2,0
Pros: Yes
Cons: THey could have had a car available or at least negotiated with Avis/Budget to give me a car for the same rate that I had with THrifty.
review from
-
6,8
Pros: Clean Vehicle. Reasonable Price.
Cons: Check-in was slow. Long line. Only one agent. And no cars were available even though I was at my booked time. I had to wait for a car for 30 minutes after waiting 30 minutes in the line.
review from
-
10,0
Perfect place to rent a car
Pros: Overall everything
Cons: Nothing
review from