Book Thrifty hire cars in Surrey

Surrey, BC, Canada
Oct 3 — Oct 10
Surrey, BC, Canada
Sun 3/10
Noon
Sun 10/10
Noon
Driver's age:

Pros

" and clean"(in 2376 reviews)
"The "(in 959 reviews)
"So amazing from Brad"(in 242 reviews)

Cons

"Thrifty's was terrible."(in 203 reviews)
" inside."(in 69 reviews)
""Nothing, noe.""(in 2242 reviews)

Reviews for Thrifty in Surrey

Overall rating5.0 OkayBased on 7 reviews
Cleanliness
4.0
Comfort
5.4
Overall
5.7
Pick-up/Drop-off
4.5
Value for money
5.7

Recent reviews

Traveller rating
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Find reviews that mention:
2.0
They shafted me! I never received a car. Cust service was the worst!Pros:Nothing.Cons:TL;DR DO NOT CHOOSE THIS RENTAL LOCATION. IT'S A SCAM This specific Thrifty location should be black listed. I called them by phone to let them know I was going to be 20 minutes late. They told me my car wasn't there, but it WOULD be at 3pm (3h late). Fine with me. I called back at 2:30 to verify my car was there. This is where the Thrifty representative was horrible! I was informed that there were no cars for me. I asked how can this be, I have a confirmed reservation. She said all the cars were rented in the morning. I inquired about brining in a car from another location but she insisted there were no cars available. We went back and forth. I was firm, but not once did I raise my voice, swear, or sound aggressive. I was just trying to find a way to get a car because I needed it to go visit my family for the Easter long weekend! Eventually she hung up on me!!!! I called back and she picked up the phone and hung up. I called several times and she either didn't answer, immediately put me on hold, and or just picked up and hung up. The end result was that I was left stranded in Vancouver, away from family for the entire Easter weekend. All other rental cars were booked and or too expensive for me.Reviewed Apr 19 2017
review fromkayak
6.4
Great! Will rent againPros:Cheap prices, easy drop off. Had a small chip in windshield from highway driving- covered by full insurance thankfullyCons:Pickup Thursday before long weekend took forever. Car seats were stained and gross.Reviewed Apr 21 2017
review fromkayak
6.8
Pros:Best price in the lower mainlandCons:Car was filthy (half eaten smelly fast food in the trunk!) but I guess you get what you pay for?Reviewed Mar 12 2019
review fromkayak
8.0
Great customer servicePros:Despite all the negative reviews from other customers, I find my experience with thrifty car rental smooth, I had to wait a bit for my rental car, but the agent was courteous enough to extend three hours on my return time, so I'm very pleased with their service!Reviewed Jul 11 2017
review fromkayak
8.4
Pros:Very happy I need more choices and cheaper prices .Cons:I like to be alerted when there is a better option price wise and locationsReviewed May 23 2017
review fromkayak
2.0
Cons:changed the place I pick the car without any notification. I could not pick the car at the airport so waste of time and my moneyReviewed Dec 19 2016
review fromkayak
2.0
HorrrrribleeeeeeePros:Went there and was told there's no car available even though I had a confirmed reservation!!!!! Horrible worst experience everrrr. Missed a wedding because of your company. Complete fraud!!!!Cons:EVERYTHING!!!!Reviewed Jun 15 2017
review fromkayak

Where can I find Thrifty hire cars in Surrey?

13409 72nd Avenue, Thrifty car hires

Address

13409 72nd Avenue

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 16:00

Phone

+1 604 635 3535

Good to know

Most popular location

13409 72nd Avenue

Most popular car type

Intermediate

Top tips for hiring a car from Thrifty in Surrey

  • Intermediate car hires from Thrifty in Surrey are around 27% cheaper than other car types, on average

FAQs about hiring a car from Thrifty in Surrey

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Thrifty in Surrey.

  • Thrifty has 1 car hire location in Surrey. Take a look at our Thrifty hire location map to find the best car hires near you.

  • Yes

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