Guest reviews
Overall rating
8,0
Excellent
Based on 47 reviews
Cleanliness
8,0
Comfort
8,2
Pick-up/Drop-off
8,1
Value for money
8,0
Skip to main content
More
Pros
"Car was nice and clean"
(in 2376 reviews)
"The staff was very helpful"
(in 959 reviews)
"So amazing customer service from Brad"
(in 242 reviews)
Cons
"Thrifty's customer service was terrible."
(in 203 reviews)
"Car was very dirty inside."
(in 69 reviews)
""Nothing, no cars were available.""
(in 2242 reviews)
Recent reviews
Traveller rating
13
7
2
2
1
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
friendly staff
great car
easy drop
car available
quick and easy
compact car
car smelled
great price
great experience
great value
-
6,0
Pros: it was cancelled due to C-19
review from
-
8,8
Pros: Staff excellent, car was good
Cons: Price, very high price for returning to another city when in this day and age rentals are so fluid same company owns all locations!
review from
-
2,0
Pros: No , ended up getting another rental car from another company
Cons: Better and helpful customer service
review from
-
8,8
Pros: Yes the staff was helpful and polite. Most notably the return was exceptionally quick and easy.
Cons: More counter help. The customer in front of me asked EVERY question imaginable and some that were unimaginable and then of course the attendant was trying to up sell. Sorry but the last thing you want to do after a long day of traveling is to wait in line unnecessarily. Once they got done our transaction went smoothly and we were on our way.
review from
-
8,0
Pros: Helpful staff, efficient, quick pick up and drop off.
review from
-
6,8
Pros: Drop off was off hours. The signage for Hertz was poor. Only Avis and budget were marked prominently on the lot. Signage and instructions could be more obvious.
Cons: Thrifty pickup was poor as no cars were available. They had to shuttle me to the local Hertz instead to complete the contract. It took about 1.5hrs to get my vehicle. Once gotten, it was fine as it looks like they gave me an upgraded car-by choice or not, I don’t know.
review from
-
10,0
Cons: Airport pickup/dropoff
review from
-
9,6
Pros: Efficient check-in. Free upgrade.
Cons: Grace period is a bit short. No sign or address number visible at Hollis Street, wasted minutes looking around.
review from
-
2,8
Pros: We had booked a downtown pick-up at 2 pm Sunday. We got there at 2:07. The office was closed. Two other couples with bookings arrived after us. Called Thrifty. Told we could get a van at the airport, 34 km away. Phoned airport - not true
Cons: If the office closes at 2:00, Kayak should advise their customers at time of booking.
review from
-
7,6
Pros: Drop off staff were brutal. Pick up staff were great.
Cons: Vehicle would not start in the middle of our trip. Left us feeling unsure about it. Jeep compass
review from
-
10,0
Quick and smooth
Pros: The gentleman who was assisting me took the keys, gave me my paperwork and I was off in less then 5 minutes!
review from
-
8,0
Friendly personel
Pros: I enjoyed the car and the cleanlyness. It was easy to reach and park on the way back.
Cons: I had to look arround for the location as it was not clear that it was in the Westin hotel.
review from
Where can I find Thrifty hire cars in Halifax?
Top tips for hiring a car from Thrifty in Halifax
- Compact car hires from Thrifty in Halifax are around 42% cheaper than other car types, on average